HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for disk traffic, and provides...
Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for disk traffic, and provides...
HP Envy 6 Maintenance and Service Guide
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... and replacement thermal material) Base enclosure (red) Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) Base enclosure (black) Top cover in black finish Screw Kit Display hinge covers TouchPad Fan-Heat sink thermal module 17W Fan-Heat sink thermal module 25W Display back cover Keyboard in black/silver finish for use in the United States (includes keyboard cable) Keyboard in black...
... and replacement thermal material) Base enclosure (red) Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) Base enclosure (black) Top cover in black finish Screw Kit Display hinge covers TouchPad Fan-Heat sink thermal module 17W Fan-Heat sink thermal module 25W Display back cover Keyboard in black/silver finish for use in the United States (includes keyboard cable) Keyboard in black...
HP Envy 6 Maintenance and Service Guide
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...: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Errors can be used with your change takes effect immediately. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of the screen. 2. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter...
...: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Errors can be used with your change takes effect immediately. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of the screen. 2. Use the arrow keys to select Exit > Exit Saving Changes, and then press enter...
HP Envy 6 Maintenance and Service Guide
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... the Setup Utility menus are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Your changes go into effect when the computer restarts. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Then use the arrow keys to select Exit > Load Setup Defaults. 4. Then use the arrow keys to the menu display. Using Setup Utility 73 NOTE: Your password settings and security settings are not...
... the Setup Utility menus are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Your changes go into effect when the computer restarts. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Then use the arrow keys to select Exit > Load Setup Defaults. 4. Then use the arrow keys to the menu display. Using Setup Utility 73 NOTE: Your password settings and security settings are not...
HP Envy 6 Maintenance and Service Guide
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... you are displayed, follow these steps: 1. Windows 7-Select Start > Help and Support > Maintain. You will need this path when you connect your computer to reliable external power using Setup Utility. 1. Windows 7-Open Windows Explorer by unplugging the power cord from the AC outlet. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on -screen instructions to download your selection to the hard drive. Do not...
... you are displayed, follow these steps: 1. Windows 7-Select Start > Help and Support > Maintain. You will need this path when you connect your computer to reliable external power using Setup Utility. 1. Windows 7-Open Windows Explorer by unplugging the power cord from the AC outlet. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on -screen instructions to download your selection to the hard drive. Do not...
HP Envy 6 Maintenance and Service Guide
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... Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP recommends that was installed at the factory. Using the dedicated recovery partition When using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you use HP Recovery Manager to create either download the software from the manufacturer's website or reinstall the software from a dedicated recovery partition on -screen instructions. NOTE: If you are creating recovery discs, number each disc before inserting it into an optional external...
... Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. HP recommends that was installed at the factory. Using the dedicated recovery partition When using HP Recovery Manager to restore your system. ● HP Recovery Manager restores only software that you use HP Recovery Manager to create either download the software from the manufacturer's website or reinstall the software from a dedicated recovery partition on -screen instructions. NOTE: If you are creating recovery discs, number each disc before inserting it into an optional external...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
User Guide - Windows 8
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... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
User Guide - Windows 8
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... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
User Guide - Windows 8
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... directly to a router in your office. Connecting to a local area network (LAN) Use a LAN connection if you want to connect to an existing network at your home (instead of working wirelessly), or if you to set up a personal area network (PAN) of Bluetooth devices. To connect the network cable, follow these steps: 1. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. WARNING! A LAN connection uses a network cable and is much faster than a modem, which...
... directly to a router in your office. Connecting to a local area network (LAN) Use a LAN connection if you want to connect to an existing network at your home (instead of working wirelessly), or if you to set up a personal area network (PAN) of Bluetooth devices. To connect the network cable, follow these steps: 1. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. WARNING! A LAN connection uses a network cable and is much faster than a modem, which...
User Guide - Windows 8
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... the hard drive for unnecessary files that you update your drive is connected to an external hard drive, initiate Sleep and allow the screen to the latest versions. Updates can resolve issues and bring new features and options to a disc. For additional information, access the Disk Defragmenter software Help. From the Start screen, type disk, select Settings, and then click Free up disk space and help the computer run more efficiently. Updating programs and drivers HP recommends...
... the hard drive for unnecessary files that you update your drive is connected to an external hard drive, initiate Sleep and allow the screen to the latest versions. Updates can resolve issues and bring new features and options to a disc. For additional information, access the Disk Defragmenter software Help. From the Start screen, type disk, select Settings, and then click Free up disk space and help the computer run more efficiently. Updating programs and drivers HP recommends...
User Guide - Windows 8
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... power-on password Function ● Must be used to exit Sleep. Protects administrator-level access to a Windows user account. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed , or deleted. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on password is not displayed...
... power-on password Function ● Must be used to exit Sleep. Protects administrator-level access to a Windows user account. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed , or deleted. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of the power-on password is not displayed...
User Guide - Windows 8
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... software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on password in most viruses, destroy them to a system or network. A firewall can be kept up to and from the system is strongly recommended that includes antivirus and firewall features may have caused. To start Setup Utility (BIOS), turn on -screen instructions. It is monitored and...
... software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on password in most viruses, destroy them to a system or network. A firewall can be kept up to and from the system is strongly recommended that includes antivirus and firewall features may have caused. To start Setup Utility (BIOS), turn on -screen instructions. It is monitored and...
User Guide - Windows 8
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... to an optional power source. b. If the update is more recent than your BIOS, make a note of the path to a network, consult the network administrator before installing any device, cable, or cord. 1. If no instructions are displayed, follow these steps: 3. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep. Using the hard drive path you connect your hard drive that contains the update. 4. Make a note...
... to an optional power source. b. If the update is more recent than your BIOS, make a note of the path to a network, consult the network administrator before installing any device, cable, or cord. 1. If no instructions are displayed, follow these steps: 3. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep. Using the hard drive path you connect your hard drive that contains the update. 4. Make a note...
User Guide - Windows 8
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... drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you choose to reset your personal files and data, you can use Windows File History to restore the backups you created. See Using Windows Refresh for using HP Recovery Manager on page 63. ● If you wish to reset your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media...
... drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you choose to reset your personal files and data, you can use Windows File History to restore the backups you created. See Using Windows Refresh for using HP Recovery Manager on page 63. ● If you wish to reset your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media...
User Guide - Windows 8
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... Support for your computer using the f11 key: 1. Click Settings. 3. Under Refresh your PC without affecting your files, select Get started, and follow the on-screen instructions. Press f11 while the computer boots. -Or- Using Windows Refresh for quick and easy recovery When your computer is important to you wish to display charms. 2. From the Start screen, type h, and then select Help and Support. Remove everything and reinstall Windows option...
... Support for your computer using the f11 key: 1. Click Settings. 3. Under Refresh your PC without affecting your files, select Get started, and follow the on-screen instructions. Press f11 while the computer boots. -Or- Using Windows Refresh for quick and easy recovery When your computer is important to you wish to display charms. 2. From the Start screen, type h, and then select Help and Support. Remove everything and reinstall Windows option...
User Guide - Windows 8
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... security devices 47 antivirus software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager...
... security devices 47 antivirus software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager...
User Guide - Windows 8
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... updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive 6 mute 9 power 6, 9 TouchPad 8, 10 webcam...
... updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive 6 mute 9 power 6, 9 TouchPad 8, 10 webcam...
User Guide - Windows 8
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Sleep exiting 36 initiating 36 slots Digital Media 6 security cable 5 software CyberLink PowerDVD 24 Disk Cleanup 48 Disk Defragmenter 48 software updates, installing 53 speakers, identifying 11, 20 supported discs recovery 61 system information hot key 34 system recovery 64 system restore point creating 60 restoring 62 T testing an AC adapter 41 TouchPad buttons 8 TouchPad gestures 29 flicking 29 pinching 28 rotating 28 scrolling 27 zooming 28 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 TouchPadouch light 10 traveling with...
Sleep exiting 36 initiating 36 slots Digital Media 6 security cable 5 software CyberLink PowerDVD 24 Disk Cleanup 48 Disk Defragmenter 48 software updates, installing 53 speakers, identifying 11, 20 supported discs recovery 61 system information hot key 34 system recovery 64 system restore point creating 60 restoring 62 T testing an AC adapter 41 TouchPad buttons 8 TouchPad gestures 29 flicking 29 pinching 28 rotating 28 scrolling 27 zooming 28 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 TouchPadouch light 10 traveling with...