Quick Setup Guide
Page 5
... computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. support, go /contactHP ● Upgrade or replace components of your computer. For worldwide ● Find Windows password support, go to http://www.hp.com/go /contactHP 1 Windows troubleshooting tools 1. From the Start...
... computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. support, go /contactHP ● Upgrade or replace components of your computer. For worldwide ● Find Windows password support, go to http://www.hp.com/go /contactHP 1 Windows troubleshooting tools 1. From the Start...
Quick Setup Guide
Page 12
... Down. 2. Do not use a low setting on a battery-powered vacuum mouse cleaner, to clean the touch screen. 4. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. Disconnect the power cord from the lower-right corner of mild glass cleaner on a...along the grooves. 2. Clean the rollers inside : 1. Turn off the computer. Spray a small amount of the screen to clean the touch screen: 1. Wipe the body of the touch screen. Rinse the roller ball with isopropyl (rubbing) alcohol. 4. Cleaning the keyboard and When cleaning the keyboard keys, use...
... Down. 2. Do not use a low setting on a battery-powered vacuum mouse cleaner, to clean the touch screen. 4. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. Disconnect the power cord from the lower-right corner of mild glass cleaner on a...along the grooves. 2. Clean the rollers inside : 1. Turn off the computer. Spray a small amount of the screen to clean the touch screen: 1. Wipe the body of the touch screen. Rinse the roller ball with isopropyl (rubbing) alcohol. 4. Cleaning the keyboard and When cleaning the keyboard keys, use...
Quick Setup Guide
Page 16
...) of inactivity. If you are examples; The receiver connection session times out after 20 minutes of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the following steps. After the mouse connection is established, continue by... steps that the mouse is on (A), and push and hold the Connect button (C) on the underside of the mouse for response on the screen. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches...
...) of inactivity. If you are examples; The receiver connection session times out after 20 minutes of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the following steps. After the mouse connection is established, continue by... steps that the mouse is on (A), and push and hold the Connect button (C) on the underside of the mouse for response on the screen. IMPORTANT: During these steps, place the wireless keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches...
Quick Setup Guide
Page 17
...to enter the on-screen display (OSD) and ensure that audio is set appropriately. Use the front-panel buttons to the Audio Out connector on . To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers... with powered speakers. From the Start screen, type c, select Control Panel, and then select System and Security. 2. Ensure that you connected powered (active)...
...to enter the on-screen display (OSD) and ensure that audio is set appropriately. Use the front-panel buttons to the Audio Out connector on . To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers... with powered speakers. From the Start screen, type c, select Control Panel, and then select System and Security. 2. Ensure that you connected powered (active)...
Quick Setup Guide
Page 24
... your monitor by increasing the number of electronic waste responsibly has been an HP priority for your purchase. Screen savers can help What we need , go to www.hp.com/go/recycle to find out if HP can prevent your carbon footprint. Please do Recycle your help you money and..., which can be more than 20 years. HP computers keep energy needs to come, we recognize that came with minimum impact on the planet. But to using the safest materials in *700609-002* 700609-002 Disposing of hours the LCD backlight is a replacement for an older computer you no...
... your monitor by increasing the number of electronic waste responsibly has been an HP priority for your purchase. Screen savers can help What we need , go to www.hp.com/go/recycle to find out if HP can prevent your carbon footprint. Please do Recycle your help you money and..., which can be more than 20 years. HP computers keep energy needs to come, we recognize that came with minimum impact on the planet. But to using the safest materials in *700609-002* 700609-002 Disposing of hours the LCD backlight is a replacement for an older computer you no...
Troubleshooting and Maintenance Guide
Page 6
...cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Select Task Manager. 3. Press the Ctrl+Alt+Delete keys on page.... If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor ...and then click End task. The following tables present some issues you might not be replaced. Or, press and hold the Power button on or start Symptom Possible solution Error ...
...cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Select Task Manager. 3. Press the Ctrl+Alt+Delete keys on page.... If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor ...and then click End task. The following tables present some issues you might not be replaced. Or, press and hold the Power button on or start Symptom Possible solution Error ...
Troubleshooting and Maintenance Guide
Page 7
...Inspect the monitor video connector for bent pins: ● If any of the desktop, and then click Screen resolution. 2. Right-click an empty area of the pins are bent, replace the monitor connector cable. ● If no pins are not recognized by the computer. Keyboard and mouse .... ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Press the Power button on the screen are Adjust the monitor resolution setting in an exceedingly hot environment. Unplug and reconnect the mouse cable...
...Inspect the monitor video connector for bent pins: ● If any of the desktop, and then click Screen resolution. 2. Right-click an empty area of the pins are bent, replace the monitor connector cable. ● If no pins are not recognized by the computer. Keyboard and mouse .... ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Press the Power button on the screen are Adjust the monitor resolution setting in an exceedingly hot environment. Unplug and reconnect the mouse cable...
Troubleshooting and Maintenance Guide
Page 8
...keyboard and wireless mouse on the computer, and then reconnect it . ● Replace the batteries in Suspend mode, which occurs after 60 seconds. Your computer model might vary. The receiver... connection session times out after 20 minutes of the mouse for Save on the receiver lights or stops flashing. 4 Chapter 2.... After the shutdown is not detected. your computer: to 10 seconds until the LED on the screen. 3. Unplug the receiver from other devices. 1. If you are using the following illustrations are examples...
...keyboard and wireless mouse on the computer, and then reconnect it . ● Replace the batteries in Suspend mode, which occurs after 60 seconds. Your computer model might vary. The receiver... connection session times out after 20 minutes of the mouse for Save on the receiver lights or stops flashing. 4 Chapter 2.... After the shutdown is not detected. your computer: to 10 seconds until the LED on the screen. 3. Unplug the receiver from other devices. 1. If you are using the following illustrations are examples...
Troubleshooting and Maintenance Guide
Page 9
... and an Ethernet network adapter (also called a network interface card, or NIC). I cannot connect to the Internet. From the Start screen, type control panel, and then select Control Panel. 2. If your computer (or speaker system). Unplug headphones if they are used for... the back of the computer. Your computer might damage the network adapter. Under Network and Internet, select Connect to the Internet. 1. Replace the non-powered speakers with powered speakers. 1. Refer to the Quick Setup booklet to a local area network (LAN). Speakers and sound...
... and an Ethernet network adapter (also called a network interface card, or NIC). I cannot connect to the Internet. From the Start screen, type control panel, and then select Control Panel. 2. If your computer (or speaker system). Unplug headphones if they are used for... the back of the computer. Your computer might damage the network adapter. Under Network and Internet, select Connect to the Internet. 1. Replace the non-powered speakers with powered speakers. 1. Refer to the Quick Setup booklet to a local area network (LAN). Speakers and sound...
Troubleshooting and Maintenance Guide
Page 17
Vacuum the vents on the screen; Remove any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors). Clean the rollers inside : 1. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Follow these ...vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the touch screen. From the Start screen, move your cursor to the lower-right ...
Vacuum the vents on the screen; Remove any debris that has accumulated in and around the computer connectors (for example, the Ethernet and USB connectors). Clean the rollers inside : 1. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Follow these ...vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of the touch screen. From the Start screen, move your cursor to the lower-right ...