Resolving Start Up and No Boot Problems Checklist
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..., USB devices, peripherals and do not glow when power button is pressed, there is no power available to original condition. Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to startup...Symptom: LEDs blink or computer beeps but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the...
..., USB devices, peripherals and do not glow when power button is pressed, there is no power available to original condition. Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to startup...Symptom: LEDs blink or computer beeps but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...identification ...5 Top ...5 Button ...5 Keys ...6 Lights ...7 TouchPad ...8 Display ...9 Front ...10 Left side ...11 Right side ...12 Bottom components ...13 3 Illustrated parts catalog ...14 Service tag ...14 Computer major components ...15 Door Kit ...20 Mass storage devices ...20 Miscellaneous parts ...21 Sequential part number listing ...22 4 Removal and replacement procedures ...28...29 Electrostatic discharge damage 29 Packaging and transporting guidelines 31 Component replacement procedures 32 Service tag ...33 Computer feet ...33 Battery ...34 SIM ...35 Mass storage device ...36 vii
...identification ...5 Top ...5 Button ...5 Keys ...6 Lights ...7 TouchPad ...8 Display ...9 Front ...10 Left side ...11 Right side ...12 Bottom components ...13 3 Illustrated parts catalog ...14 Service tag ...14 Computer major components ...15 Door Kit ...20 Mass storage devices ...20 Miscellaneous parts ...21 Sequential part number listing ...22 4 Removal and replacement procedures ...28...29 Electrostatic discharge damage 29 Packaging and transporting guidelines 31 Component replacement procedures 32 Service tag ...33 Computer feet ...33 Battery ...34 SIM ...35 Mass storage device ...36 vii
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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WWAN module ...38 WLAN module ...41 RTC battery ...45 Memory module ...46 Battery connector board ...48 Top cover ...50 Keyboard ...52 Audio/USB board ...55 Bluetooth module ...56 SIM/WWAN board ...57 Optical drive ...59 Power connector cable ...... Setup Utility 73 Exiting Setup Utility ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 6 Specifications ...76 Computer specifications ...76 14.5-inch, SVA display specifications 77 Hard drive specifications ...77 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 78 7 Backup and...
WWAN module ...38 WLAN module ...41 RTC battery ...45 Memory module ...46 Battery connector board ...48 Top cover ...50 Keyboard ...52 Audio/USB board ...55 Bluetooth module ...56 SIM/WWAN board ...57 Optical drive ...59 Power connector cable ...... Setup Utility 73 Exiting Setup Utility ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 6 Specifications ...76 Computer specifications ...76 14.5-inch, SVA display specifications 77 Hard drive specifications ...77 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 78 7 Backup and...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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Using system restore points 82 When to create restore points 82 Create a system restore point 82 Restore to a previous date and time 82 8 Connector pin assignments ...83 Audio-in (microphone) ...83 Audio-out (headphone) ...83 HDMI ...84 RJ-45 (network) ...85 Universal Serial Bus ...85 9 Power cord set requirements ...86 Requirements for all countries ...86 Requirements for specific countries and regions 87 10 Recycling ...88 Battery ...88 Display ...88 Index ...94 ix
Using system restore points 82 When to create restore points 82 Create a system restore point 82 Restore to a previous date and time 82 8 Connector pin assignments ...83 Audio-in (microphone) ...83 Audio-out (headphone) ...83 HDMI ...84 RJ-45 (network) ...85 Universal Serial Bus ...85 9 Power cord set requirements ...86 Requirements for all countries ...86 Requirements for specific countries and regions 87 10 Recycling ...88 Battery ...88 Display ...88 Index ...94 ix
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3) Keyboard/pointing Full-size (14.5 in (mono microphone) ● Audio-out (stereo headphone) ● eSATA combo with 3rd USB port ...DC connector) Support for the following batteries: ● 8-cell, 2.00-Ah (59-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery Security Security cable slot 3 Category ..., island-style keyboard devices f5/f6 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90W slim travel ...
... RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3) Keyboard/pointing Full-size (14.5 in (mono microphone) ● Audio-out (stereo headphone) ● eSATA combo with 3rd USB port ...DC connector) Support for the following batteries: ● 8-cell, 2.00-Ah (59-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery Security Security cable slot 3 Category ..., island-style keyboard devices f5/f6 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power requirements 90W slim travel ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64-bit ● Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit ● Linux (configurable with embedded HP QuickWeb Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● RTC battery ● WLAN module ● WWAN module 4 Chapter 1 Product description
Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64-bit ● Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit ● Linux (configurable with embedded HP QuickWeb Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● RTC battery ● WLAN module ● WWAN module 4 Chapter 1 Product description
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...optional security cable to cool internal components. Enables airflow to the computer. NOTE: The computer fan starts up automatically to the HP Notebook Reference Guide. NOTE: The security cable is designed to act as an eSATA external hard drive, or connects an optional ... White: The computer is on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ● White: The computer is connected to external power and the battery is fully charged. Connects an AC...
...optional security cable to cool internal components. Enables airflow to the computer. NOTE: The computer fan starts up automatically to the HP Notebook Reference Guide. NOTE: The security cable is designed to act as an eSATA external hard drive, or connects an optional ... White: The computer is on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ● White: The computer is connected to external power and the battery is fully charged. Connects an AC...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...(1) (2) (3) (4) (5) (6) Component Memory module/wireless module compartment Vents (3) SIM slot (select models only) Accessory battery connector Battery cover release latch Battery bay Description Contains the memory module slots and a wireless WAN module. If you replace the module and then receive ... through Help and Support. Connects an optional accessory battery. It is preinstalled in the battery bay at the factory. Releases the battery cover. Holds the battery, the hard drive, and a wireless LAN module. NOTE: The battery is normal for use by the governmental agency that...
...(1) (2) (3) (4) (5) (6) Component Memory module/wireless module compartment Vents (3) SIM slot (select models only) Accessory battery connector Battery cover release latch Battery bay Description Contains the memory module slots and a wireless WAN module. If you replace the module and then receive ... through Help and Support. Connects an optional accessory battery. It is preinstalled in the battery bay at the factory. Releases the battery cover. Holds the battery, the hard drive, and a wireless LAN module. NOTE: The battery is normal for use by the governmental agency that...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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..., includes: 608385-001 Bluetooth module cable 616779-001 SIM/WWAN board (includes cable) 608382-001 Power connector cable 608380-001 Door Kit, includes: 608384-001 Battery cover Memory module/wireless module compartment cover NOTE: See Door Kit on page 20 for more Door Kit component information.
..., includes: 608385-001 Bluetooth module cable 616779-001 SIM/WWAN board (includes cable) 608382-001 Power connector cable 608380-001 Door Kit, includes: 608384-001 Battery cover Memory module/wireless module compartment cover NOTE: See Door Kit on page 20 for more Door Kit component information.
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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Item (13) (14) (15) (16) (17) (18) (19) Description Spare part number Intel Core i7-820QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 ... Edition computer models 619401-001 For use only on standard computer models 608376-001 Battery connector board (includes cable) 617265-001 Battery: 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 593548-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 602410-001 HSPA EV-DO WWAN module 531993-001 Hard drive (includes hard drive...
Item (13) (14) (15) (16) (17) (18) (19) Description Spare part number Intel Core i7-820QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 ... Edition computer models 619401-001 For use only on standard computer models 608376-001 Battery connector board (includes cable) 617265-001 Battery: 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 593548-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 602410-001 HSPA EV-DO WWAN module 531993-001 Hard drive (includes hard drive...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... drive bracket and screws) 608373-001 Memory modules (2, PC3, 10600, 1333-MHz): 4096-MB 599092-001 2048-MB 598856-001 1024-MB 598859-001 RTC battery (includes cable and double-sided tape) 581926-001 WLAN module: Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola...
... drive bracket and screws) 608373-001 Memory modules (2, PC3, 10600, 1333-MHz): 4096-MB 599092-001 2048-MB 598856-001 1024-MB 598859-001 RTC battery (includes cable and double-sided tape) 581926-001 WLAN module: Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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Door Kit Item (1) (2) Description Door Kit, includes: Battery cover Memory module/wireless module compartment cover Mass storage devices Spare part number 608384-001 Item (1) Description Hard drive (includes hard drive bracket): 750-GB, 7200-rpm 750-GB, 5400-rpm 20 Chapter 3 Illustrated parts catalog Spare part number 633252-001 603787-001
Door Kit Item (1) (2) Description Door Kit, includes: Battery cover Memory module/wireless module compartment cover Mass storage devices Spare part number 608384-001 Item (1) Description Hard drive (includes hard drive bracket): 750-GB, 7200-rpm 750-GB, 5400-rpm 20 Chapter 3 Illustrated parts catalog Spare part number 633252-001 603787-001
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... adapter HSPA EV-DO WWAN module Intel Centrino Advanced-N 6200 802.11a/b/g/n 2×2 WLAN module Intel Centrino Advanced-N 6200 802.11a/b/g 2x2 WLAN module RTC battery (includes cable and double-sided tape) Spare part number 490371-AD1 490371-111 490371-AB1 490371-031 622391-001 623899-001 608383-001 22 Chapter...
... adapter HSPA EV-DO WWAN module Intel Centrino Advanced-N 6200 802.11a/b/g/n 2×2 WLAN module Intel Centrino Advanced-N 6200 802.11a/b/g 2x2 WLAN module RTC battery (includes cable and double-sided tape) Spare part number 490371-AD1 490371-111 490371-AB1 490371-031 622391-001 623899-001 608383-001 22 Chapter...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Intel Core i7-820QM 1.73- includes replacement thermal material) 8-cell, 59-Wh, 2.00-Ah, Li-ion battery Intel Core i5-520M 2.40-GHz, 35W turbo processor (1066-MHz FSB, 3-MB L3 cache; includes replacement thermal material) Intel Core i5-540M 2.53-GHz...-MHz) 1024-MB memory module (PC3, 10600, 1333-MHz) 4096-MB memory module (PC3, 10600, 1333-MHz) 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 750-GB, 5400-rpm hard drive (includes hard drive bracket) System board for use only on computer models equipped with an Intel Core i5, i3...
...Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Intel Core i7-820QM 1.73- includes replacement thermal material) 8-cell, 59-Wh, 2.00-Ah, Li-ion battery Intel Core i5-520M 2.40-GHz, 35W turbo processor (1066-MHz FSB, 3-MB L3 cache; includes replacement thermal material) Intel Core i5-540M 2.53-GHz...-MHz) 1024-MB memory module (PC3, 10600, 1333-MHz) 4096-MB memory module (PC3, 10600, 1333-MHz) 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 750-GB, 5400-rpm hard drive (includes hard drive bracket) System board for use only on computer models equipped with an Intel Core i5, i3...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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...FSB, 3-MB L3 cache; includes replacement thermal material) Power cord for use in North America 14.5-in Denmark, Finland, and Norway (includes keyboard cable and keyboard light cable) Base enclosure for...Speakers (include cable) SIM/WWAN board (includes cable) Screw Kit Door Kit (includes the battery cover and the memory module/wireless module compartment cover) NOTE: See Door Kit on standard computer...L3 cache; Cable Kit (includes the Bluetooth module cable) 90W PFC RC/V HP Smart AC adapter 90W PFC RC/V EM HP Smart AC adapter Intel Core i7-740QM 1.73- includes replacement thermal material) ...
...FSB, 3-MB L3 cache; includes replacement thermal material) Power cord for use in North America 14.5-in Denmark, Finland, and Norway (includes keyboard cable and keyboard light cable) Base enclosure for...Speakers (include cable) SIM/WWAN board (includes cable) Screw Kit Door Kit (includes the battery cover and the memory module/wireless module compartment cover) NOTE: See Door Kit on standard computer...L3 cache; Cable Kit (includes the Bluetooth module cable) 90W PFC RC/V HP Smart AC adapter 90W PFC RC/V EM HP Smart AC adapter Intel Core i7-740QM 1.73- includes replacement thermal material) ...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... 619400-281 619400-291 619400-AB1 619400-AD1 619400-B31 619400-DH1 619401-001 619402-001 621046-001 622391-001 623899-001 Description Battery connector board (includes cable) 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on Beats Edition computer models (includes display panel cable, webcam/microphone...
... 619400-281 619400-291 619400-AB1 619400-AD1 619400-B31 619400-DH1 619401-001 619402-001 621046-001 622391-001 623899-001 Description Battery connector board (includes cable) 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on Beats Edition computer models (includes display panel cable, webcam/microphone...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... from the computer. Shut down through the operating system. 2. Slide the battery cover release latch (1). (The battery cover releases forward (2)). 34 Chapter 4 Removal and replacement procedures Battery Description 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Spare part number 593548-001 602410-001 Before disassembling the computer...
... from the computer. Shut down through the operating system. 2. Slide the battery cover release latch (1). (The battery cover releases forward (2)). 34 Chapter 4 Removal and replacement procedures Battery Description 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Spare part number 593548-001 602410-001 Before disassembling the computer...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... the rear edge of the battery bay. 2. Remove the battery cover. Disconnect all external devices connected to unlock the battery. 4. Pull the battery tab (3), and then remove the battery from the computer. SIM To insert the battery: 1. The battery cover is seated. 3. 2. Slide the right battery release latch (1) to the computer. Replace the battery cover, and then slide the...
... the rear edge of the battery bay. 2. Remove the battery cover. Disconnect all external devices connected to unlock the battery. 4. Pull the battery tab (3), and then remove the battery from the computer. SIM To insert the battery: 1. The battery cover is seated. 3. 2. Slide the right battery release latch (1) to the computer. Replace the battery cover, and then slide the...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... memory module: 1. Remove the SIM (2) from the computer. 4. Mass storage device NOTE: The mass storage device spare part kit includes a bracket. Remove the battery cover and battery (see Battery on the SIM (1) to release it into the SIM slot until you hear a click. Install the SIM by first unplugging the power cord from...
... memory module: 1. Remove the SIM (2) from the computer. 4. Mass storage device NOTE: The mass storage device spare part kit includes a bracket. Remove the battery cover and battery (see Battery on the SIM (1) to release it into the SIM slot until you hear a click. Install the SIM by first unplugging the power cord from...
HP ENVY 14 Notebook PC - Maintenance and Service Guide
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... system board. Remove the mass storage device: 1. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 2. Remove the battery cover and battery (see Battery on , and then shut it from the computer. 4. Use the Mylar tab (1) to slide the mass storage device to the right and disconnect it...
... system board. Remove the mass storage device: 1. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 2. Remove the battery cover and battery (see Battery on , and then shut it from the computer. 4. Use the Mylar tab (1) to slide the mass storage device to the right and disconnect it...