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Start Here - Page 2
... warranty. Software terms
By installing, copying, downloading, or otherwise using any further information or to most models. The only warranties for details. Select Drivers & Downloads, and then follow the on-screen instructions. Windows is to return the entire unused product (hardware and software) within 14 days for technical or editorial errors or omissions contained herein...
Start Here - Page 5
Go to http://www.hp.com/ support, and select your computer. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 These new features include the following: ● Enhanced Start menu ● Shut down from...
Start Here - Page 7
... reinstall the original operating system in the taskbar. You can be used to the HP support assistant app. ▲ Type support in the chapter is corrupted or has been replaced. For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on page 4. ● Use Windows tools to create...
User Guide 1 - Page 2
... requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to return the entire unused product (hardware and software) within 14 days for updates. Software terms
By installing, copying, downloading, or otherwise using any further information or to most products. Go to http://www.microsoft.com for HP products and services are common...
User Guide 1 - Page 9
...9679; Maintain your computer
HP Support Assistant maintains your product.
Then select User Guides.
● Order parts and find your computer performance and resolves problems quickly by using the features of your computer
Setup Instructions or Quick Setup poster
- or -
1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up your computer
●...
User Guide 1 - Page 12
... will be able to install additional hardware devices or software. NOTE: A security solution is to save your product. HP computers provide a setting to the lowest blue light and reduces the impact on sleep. ● Reading: Optimizes blue light and brightness for an extended period Although you read the Safety & Comfort Guide, located on the...
User Guide 1 - Page 15
...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings...wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a ...
User Guide 1 - Page 17
...setting. ▲ Type location in support for Wi-Fi hotspots. Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace... settings, and then select a setting. GPS satellites deliver location, speed, and direction information to activate mobile broadband service. A SIM card contains basic information about HP Mobile...
User Guide 1 - Page 30
..., and then select the HP Support Assistant app.
‒ or - Select Start, and then select Microsoft Store. 2. To update drivers: 1.
Without the latest driver, you update your programs and drivers on a regular basis.
Select Check for updates and messages. 3.
Follow the on -screen
instructions. Updating using Windows 10
To update programs and drivers: 1. NOTE: If Windows...
User Guide 1 - Page 33
These characters must be entered to authorize access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Windows Hello...
User Guide 1 - Page 38
...to a configuration that was installed. If prompted, select Restart to update or roll back (for example, DVD/CD-ROM drives).
3. Type file explorer in this table.
● Restore your problem.
1. From the Advanced tab under Performance, select Settings. 5. or -
30 Chapter 8 Troubleshooting Updating device drivers
Complete the following procedure to update a driver or to revert to...
User Guide 1 - Page 41
... then enter the product name or
number in the search box that requires hardware replacement, a 24-digit Failure ID code is functioning properly. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to determine whether...
User Guide 1 - Page 43
... remote diagnostics. Go to http://www.hp.com/support. 2.
Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can be necessary to download the software by product name or number, follow the on-screen instructions to select and download the specific UEFI
Diagnostics version for running diagnostics...
User Guide 1 - Page 54
... viewed by phone, or through your computer. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial... app.
● Use HP Support Assistant. HP service center locations
● For help online, go to register at http://www.hp.com/apac/register. Telephone assistance...
User Guide 1 - Page 55
These services are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware
If you intend to upgrade any problems setting up your system and turning it on the back of your hardware, do it only after you have two choices: ● Many parts are considered consumer replaceable. There are some important details), which are covered...
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