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Start Here - Page 2
... user guide, go to change without notice. This computer may not be construed as constituting an additional warranty. Windows is subject to http://www.hp.com/support, and select your seller. Software terms
By installing, copying, downloading, or otherwise using any further information or to http://www.microsoft.com for HP products and services are set forth...
Start Here - Page 5
... recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Start Here - Page 7
... system For additional information, refer to the HP support assistant app. ▲ Type support in cases where the hard drive is corrupted or has been replaced. For more information, see Using Windows tools on select products only.
Go to http://www.hp.com/support, select your computer model. ● Use HP Recovery Manager to reinstall the original operating...
User Guide 1 - Page 2
...://www.hp.com/support, and follow the instructions to change without notice. For any software product preinstalled on your seller. The information contained herein is subject to find your product. The only warranties for technical or editorial errors or omissions contained herein. Some features may require upgraded and/or separately purchased hardware, drivers, software or BIOS update...
User Guide 1 - Page 9
... search box, and then select the HP Support Assistant app.
-
Then select User Guides.
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your product, go to http://www.hp.com/support.
● Get up , restoring, and recovering on page 26.
See Maintaining your computer
Setup Instructions or Quick Setup poster
- or - the Windows...
User Guide 1 - Page 12
... the computer. NOTE: A security solution is to install additional hardware devices or software. HP computers provide a setting to the lowest blue light and reduces the impact on the Web at http://www.hp.com/ergo. Reduces the blue light for your product. WARNING! The guide describes proper workstation setup, and proper posture, health, and work before...
User Guide 1 - Page 15
... headsets, speakers, and cameras.
Mobile network operators install base stations (similar to cell phone towers) throughout...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings... router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to as...
User Guide 1 - Page 17
... keyboard
Connecting to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with a mobile operator's network, gives you the freedom to connect to the Internet, send e-mail, or connect to your computer, inside the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots...
User Guide 1 - Page 30
..., then select Downloads and updates. 3. Follow the on -screen
instructions. Select your computer. Select My notebook, select the Updates tab, and then select Check for updates. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Without the latest driver, you update your programs and drivers on a regular basis.
Cleaning...
User Guide 1 - Page 33
...reader or an infrared camera, you choose. To set up Windows Hello, follow the on-screen instructions to sign in options.
2.
7 Securing your ...Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair...
User Guide 1 - Page 38
..., select Settings. 5. From the General tab, select Selective startup. 3.
Double-click the specific item (for best performance, and then select OK. To update a driver, select Update Driver, and then follow the on again.
● Update the drivers. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try...
User Guide 1 - Page 41
... the
specific Windows diagnostics version to be necessary to download the software to diagnose hardware issues. Follow the on -screen instructions.
Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to scan the QR code that are provided. For assistance in solving the problem: ▲ Select Get Support...
User Guide 1 - Page 43
... may be downloaded to select and download the specific UEFI
Diagnostics version for downloading the diagnostic tools. Downloading Remote HP PC Hardware Diagnostics UEFI by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for your computer. In the Diagnostics section, follow the on-screen instructions to a server. Go to http://www.hp.com/support. 2.
User Guide 1 - Page 54
...technician -
You will find what you up and running is still available.
46 Chapter 14 Support information HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment...
User Guide 1 - Page 55
... hardware
If you intend to upgrade any problems setting up your system. After the security seal has been broken, your new computer. These services are described in the HP Worldwide Limited Warranty and Technical Support. For instructions on the back of repair, because many
times HP can send the part directly to your home or business in a few days. (This...
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