Getting Started
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...green power light is on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the ... key. If the system remains in this guide for at least four seconds then press the power button again to "Interpreting Diagnostic Lights and Audible Codes" on . ■ Check to see if it is on. ■ Check the power LED on the keyboard or pressing the power button. The ...
...green power light is on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the ... key. If the system remains in this guide for at least four seconds then press the power button again to "Interpreting Diagnostic Lights and Audible Codes" on . ■ Check to see if it is on. ■ Check the power LED on the keyboard or pressing the power button. The ...
Getting Started
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...five iterations, then stop. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. The LED flashes continue until the problem is bad. 1. Use Windows XP Device Manager to determine possible causes. 3. ...Review the documentation that does not cause a resource conflict. Replace the system board. Getting Started www.hp.com 21 See "Interpreting Diagnostic Lights and Audible Codes" on the front of the system. (continued) A plug and play board may not automatically configure when added...
...five iterations, then stop. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. The LED flashes continue until the problem is bad. 1. Use Windows XP Device Manager to determine possible causes. 3. ...Review the documentation that does not cause a resource conflict. Replace the system board. Getting Started www.hp.com 21 See "Interpreting Diagnostic Lights and Audible Codes" on the front of the system. (continued) A plug and play board may not automatically configure when added...
Getting Started
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...seconds. Getting Started www.hp.com 23 None required. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated ... be performed. Computer on some models) or normal Suspend mode. Press any key or move the mouse to determine the front panel LED codes. ✎ Recommended actions in Suspend to RAM mode (only on . None Computer in the following table to wake the computer. Diagnostic...
...seconds. Getting Started www.hp.com 23 None required. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated ... be performed. Computer on some models) or normal Suspend mode. Press any key or move the mouse to determine the front panel LED codes. ✎ Recommended actions in Suspend to RAM mode (only on . None Computer in the following table to wake the computer. Diagnostic...
Getting Started
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...not blocked and the processor cooling fan is plugged onto the system board header. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If fan...properly attached to permit required airflow. 2. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Open hood, press power button, and see if the ...
...not blocked and the processor cooling fan is plugged onto the system board header. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause. If fan...properly attached to permit required airflow. 2. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Open hood, press power button, and see if the ...
Getting Started
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The beeps continue for this activity. Reseat the processor. The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Check to see that the processor is present. 2.
The beeps continue for this activity. Reseat the processor. The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Check to see that the processor is present. 2.
Getting Started
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... Power on all devices are functioning properly. 3. Replace the system board. 26 www.hp.com Getting Started Check if a device is causing the problem by a two second pause. The beeps continue for this procedure until the problem is seated into the connector on the system board... Open the hood and ensure the 4-wire power supply cable is resolved. ✎ Beeps may not occur on the system. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed...
... Power on all devices are functioning properly. 3. Replace the system board. 26 www.hp.com Getting Started Check if a device is causing the problem by a two second pause. The beeps continue for this procedure until the problem is seated into the connector on the system board... Open the hood and ensure the 4-wire power supply cable is resolved. ✎ Beeps may not occur on the system. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed...
Getting Started
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...the graphics card. Reseat DIMMs. Power on the system. 2. Replace the system board. Pre-video graphics error. Getting Started www.hp.com 27 Red Power LED 6 flashes six times, once every second, followed by a two second pause. The LED flashes continue...card. 3. Pre-video memory error 1. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by ...
...the graphics card. Reseat DIMMs. Power on the system. 2. Replace the system board. Pre-video graphics error. Getting Started www.hp.com 27 Red Power LED 6 flashes six times, once every second, followed by a two second pause. The LED flashes continue...card. 3. Pre-video memory error 1. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second, followed by ...
Getting Started
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... section of the Desktop Management Guide on bad checksum. 1. The LED flashes continue until the problem is resolved. Replace the system board. Invalid ROM based on the Documentation CD. 2. Replace the system board. 28 www.hp.com Getting Started The beeps continue for five ...iterations, then stop . Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes ...
... section of the Desktop Management Guide on bad checksum. 1. The LED flashes continue until the problem is resolved. Replace the system board. Invalid ROM based on the Documentation CD. 2. Replace the system board. 28 www.hp.com Getting Started The beeps continue for five ...iterations, then stop . Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes ...
Getting Started
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...flashes ten times, once every second, followed by a two second pause. The beeps continue for five iterations, then stop . Replace the processor. Getting Started www.hp.com 29 The beeps continue for five iterations, then stop . The LED flashes continue until the problem... is identified, remove and replace the bad option card. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action...
...flashes ten times, once every second, followed by a two second pause. The beeps continue for five iterations, then stop . Replace the processor. Getting Started www.hp.com 29 The beeps continue for five iterations, then stop . The LED flashes continue until the problem... is identified, remove and replace the bad option card. 3. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action...
Getting Started
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... selector, located on and LEDs are not flashing. If the hard drive LED turns green, then: 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on the rear of the power supply, is set to power on . 3. Replace the system board. 30...
... selector, located on and LEDs are not flashing. If the hard drive LED turns green, then: 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on the rear of the power supply, is set to power on . 3. Replace the system board. 30...
Getting Started
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... button for less than 4 seconds. If the 5V_aux light on the system board is turned on . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on , then replace the power supply. 6. If the hard drive LED does not turn on green then...
... button for less than 4 seconds. If the 5V_aux light on the system board is turned on . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on , then replace the power supply. 6. If the hard drive LED does not turn on green then...
Getting Started - Business Desktops - Enhanced for Accessibility
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...or pressing the power button. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check ...button for details. ■ Turn up the brightness and contrast controls of the computer to restart the computer. The flashing lights are error codes that the computer is turned on and the green power light is on. ■ Check to see if it is dim. ■...
...or pressing the power button. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check ...button for details. ■ Turn up the brightness and contrast controls of the computer to restart the computer. The flashing lights are error codes that the computer is turned on and the green power light is on. ■ Check to see if it is dim. ■...
Getting Started - Business Desktops - Enhanced for Accessibility
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... resolved. Replace third-party memory with the system to determine possible causes. 3. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Use Windows XP Device Manager to verify the proper installation. 2. If you are using the correct...
... resolved. Replace third-party memory with the system to determine possible causes. 3. See "Interpreting Diagnostic Lights and Audible Codes" on the system. 2. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Use Windows XP Device Manager to verify the proper installation. 2. If you are using the correct...
Getting Started - Business Desktops - Enhanced for Accessibility
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Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Press any key or move the mouse to RAM mode (only on . None Green Power LED flashes ... be performed. Computer on some models) or normal Suspend mode. None required. Getting Started www.hp.com 23 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error...
Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. Press any key or move the mouse to RAM mode (only on . None Green Power LED flashes ... be performed. Computer on some models) or normal Suspend mode. None required. Getting Started www.hp.com 23 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error...
Getting Started - Business Desktops - Enhanced for Accessibility
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..., but is fully/properly seated or installed. 3. OR The heatsink/fan assembly is resolved. ✎ Beeps may be blocked or not turning. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Leave a 4-inch (10.2-cm) clearance at the back of unit and above the .... 2. If the processor fan is not spinning, make sure the fan's cable is running. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause.
..., but is fully/properly seated or installed. 3. OR The heatsink/fan assembly is resolved. ✎ Beeps may be blocked or not turning. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Leave a 4-inch (10.2-cm) clearance at the back of unit and above the .... 2. If the processor fan is not spinning, make sure the fan's cable is running. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a two second pause.
Getting Started - Business Desktops - Enhanced for Accessibility
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Reseat the processor. Getting Started www.hp.com 25 The beeps continue for this activity. The LED flashes continue until the problem is present. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Check to see that the processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Processor is not seated properly or not installed (not an indicator of bad processor). 1.
Reseat the processor. Getting Started www.hp.com 25 The beeps continue for this activity. The LED flashes continue until the problem is present. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Check to see that the processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Processor is not seated properly or not installed (not an indicator of bad processor). 1.
Getting Started - Business Desktops - Enhanced for Accessibility
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...the POST, then power off and replace one at a time and repeat this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard...cards). Replace the system board. 26 www.hp.com Getting Started Open the hood and ensure the 4-wire power supply cable is causing the failure. Replace the device that is seated into the connector on the system. The beeps continue for this procedure until the problem is...
...the POST, then power off and replace one at a time and repeat this activity. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by removing ALL attached devices (such as hard...cards). Replace the system board. 26 www.hp.com Getting Started Open the hood and ensure the 4-wire power supply cable is causing the failure. Replace the device that is seated into the connector on the system. The beeps continue for this procedure until the problem is...
HP Business Desktop dx5150 Series Service Reference Guide, 1st Edition
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...replacement 6-3 access to computer, controlling 3-9 asset tracking 3-9 ATA/ATAPI (IDE) drive cable pin assignments A-6 audible codes C-4 B battery disposal 5-9 MT removal and replacement 6-29 real-time clock D-2 SFF removal and replacement 7-25 beep codes C-4 blank screen D-11 bootable disk, important information 3-15 C cable MT removal and replacement 6-14 proper handling 5-8...-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deployment tools, software 3-1 device drivers installing/upgrading 1-1 Service Reference Guide, dx5150 361685-001 Index-1
...replacement 6-3 access to computer, controlling 3-9 asset tracking 3-9 ATA/ATAPI (IDE) drive cable pin assignments A-6 audible codes C-4 B battery disposal 5-9 MT removal and replacement 6-29 real-time clock D-2 SFF removal and replacement 7-25 beep codes C-4 blank screen D-11 bootable disk, important information 3-15 C cable MT removal and replacement 6-14 proper handling 5-8...-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deployment tools, software 3-1 device drivers installing/upgrading 1-1 Service Reference Guide, dx5150 361685-001 Index-1
Troubleshooting Guide
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... not attached as Primary Device 0. If attempting to determine possible causes for the blinking red and beep codes. Attempt the normal Windows "Shut Down" procedure. To restart the computer, press the power button again. 2-18 www.hp.com Troubleshooting Guide Hard drive is damaged. If this fails, press the power button for terms... locked up. Computer will not start. See Appendix A, "POST Error Messages" to boot from a SATA hard drive, ensure it is blinking RED and if any beeps are heard.
... not attached as Primary Device 0. If attempting to determine possible causes for the blinking red and beep codes. Attempt the normal Windows "Shut Down" procedure. To restart the computer, press the power button again. 2-18 www.hp.com Troubleshooting Guide Hard drive is damaged. If this fails, press the power button for terms... locked up. Computer will not start. See Appendix A, "POST Error Messages" to boot from a SATA hard drive, ensure it is blinking RED and if any beeps are heard.
Troubleshooting Guide
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... output D-1 audio problems 2-24 B battery, replacing 2-6 beep codes A-5 blank screen 2-19 C CD-ROM or DVD problems 2-40 CMOS backing up B-6 clearing...2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 diskette problems 2-13 Drive Key problems 2-42 E error codes A-1 Index F flashing LEDs A-5 G general problems 2-6 H hard drive problems 2-16 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-43 ... monitor problems 2-19 mouse problems 2-28 N network problems 2-33 Troubleshooting Guide www.hp.com Index-1
... output D-1 audio problems 2-24 B battery, replacing 2-6 beep codes A-5 blank screen 2-19 C CD-ROM or DVD problems 2-40 CMOS backing up B-6 clearing...2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 diskette problems 2-13 Drive Key problems 2-42 E error codes A-1 Index F flashing LEDs A-5 G general problems 2-6 H hard drive problems 2-16 hardware installation problems 2-30 helpful hints 2-4 I Internet access problems 2-43 ... monitor problems 2-19 mouse problems 2-28 N network problems 2-33 Troubleshooting Guide www.hp.com Index-1