Service Guide
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... ...46 Electrostatic discharge damage 46 Packaging and transporting guidelines 47 Workstation guidelines 47 Equipment guidelines 48 Unknown user password 49 Component replacement procedures 50 Service tag ...50 Computer feet ...51 Battery ...51 Webcam/microphone module 53 Optical drive ...54 Hard drive ...56... TV tuner module ...58 RTC battery ...60 WLAN module ...61 Memory module ...64 Switch cover ...66 Keyboard ...68 Bluetooth module ...71 Speaker assembly ...72 Display assembly ...73 Top cover ...82 Fingerprint reader board ...85 TouchPad on/off button ...
... ...46 Electrostatic discharge damage 46 Packaging and transporting guidelines 47 Workstation guidelines 47 Equipment guidelines 48 Unknown user password 49 Component replacement procedures 50 Service tag ...50 Computer feet ...51 Battery ...51 Webcam/microphone module 53 Optical drive ...54 Hard drive ...56... TV tuner module ...58 RTC battery ...60 WLAN module ...61 Memory module ...64 Switch cover ...66 Keyboard ...68 Bluetooth module ...71 Speaker assembly ...72 Display assembly ...73 Top cover ...82 Fingerprint reader board ...85 TouchPad on/off button ...
Service Guide
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... Italy Israel 483275-AC1 483275-061 483275-BB1 Turkey The United Kingdom The United States 483275-141 483275-031 483275-001 Before removing the keyboard, follow these steps: 1. Keyboard For use in country or region Spare part number For use in Hibernation, turn the computer on page 66). 68 Chapter 4 Removal and...
... Italy Israel 483275-AC1 483275-061 483275-BB1 Turkey The United Kingdom The United States 483275-141 483275-031 483275-001 Before removing the keyboard, follow these steps: 1. Keyboard For use in country or region Spare part number For use in Hibernation, turn the computer on page 66). 68 Chapter 4 Removal and...
Service Guide
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Component replacement procedures 69 Turn the computer display-side up, with the front toward you . 2. Lift the rear edge of the keyboard (1) until it rests at an angle. Open the computer as far as possible. 5. Remove the Phillips PM2.5×13.0 screw that secure the keyboard to the computer. 3. Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head screw (2) that secures the keyboard to the computer. 6. Turn the computer upside down, with the front toward you . 4. Remove the keyboard: 1.
Component replacement procedures 69 Turn the computer display-side up, with the front toward you . 2. Lift the rear edge of the keyboard (1) until it rests at an angle. Open the computer as far as possible. 5. Remove the Phillips PM2.5×13.0 screw that secure the keyboard to the computer. 3. Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head screw (2) that secures the keyboard to the computer. 6. Turn the computer upside down, with the front toward you . 4. Remove the keyboard: 1.
Service Guide
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7. Remove the keyboard. Slide the keyboard (2) back to which the keyboard cable is attached and disconnect the keyboard cable (2). 9. Release the ZIF connector (1) to disengage the tabs on the front edge of the keyboard from the top cover and rest it on the display. 8. Reverse this procedure to install the keyboard. 70 Chapter 4 Removal and replacement procedures
7. Remove the keyboard. Slide the keyboard (2) back to which the keyboard cable is attached and disconnect the keyboard cable (2). 9. Release the ZIF connector (1) to disengage the tabs on the front edge of the keyboard from the top cover and rest it on the display. 8. Reverse this procedure to install the keyboard. 70 Chapter 4 Removal and replacement procedures
Service Guide
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...1. If you are unsure whether the computer is included in Hibernation, turn the computer on page 51). 5. Remove the switch cover (see Keyboard on page 66). 6. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. Shut down through the...the Bluetooth module to install the Bluetooth module. Release the Bluetooth module (2) as far as the Bluetooth module cable allows. 3. Component replacement procedures 71 Remove the battery (see Battery on , and then shut it down the computer. Description Bluetooth module Spare part number 483113-...
...1. If you are unsure whether the computer is included in Hibernation, turn the computer on page 51). 5. Remove the switch cover (see Keyboard on page 66). 6. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. Shut down through the...the Bluetooth module to install the Bluetooth module. Release the Bluetooth module (2) as far as the Bluetooth module cable allows. 3. Component replacement procedures 71 Remove the battery (see Battery on , and then shut it down the computer. Description Bluetooth module Spare part number 483113-...
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Remove the switch cover (see Keyboard on page 66). 6. Remove the keyboard (see Switch cover on page 68). Remove the speaker assembly (3). Reverse this procedure to the computer. 3. Disconnect the power from the computer by first ...assembly, follow these steps: 1. Remove the three Phillips PM2.5×4.0 screws (2) that secure the speaker assembly to install the speaker assembly. 72 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Shut down through the operating system. 2. If you are unsure whether the computer is off or...
Remove the switch cover (see Keyboard on page 66). 6. Remove the keyboard (see Switch cover on page 68). Remove the speaker assembly (3). Reverse this procedure to the computer. 3. Disconnect the power from the computer by first ...assembly, follow these steps: 1. Remove the three Phillips PM2.5×4.0 screws (2) that secure the speaker assembly to install the speaker assembly. 72 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Shut down through the operating system. 2. If you are unsure whether the computer is off or...
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Disconnect the display panel cable (1) from the computer. 4. Component replacement procedures 73 Keyboard (see Battery on page 68) c. Display assembly NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna ... for use only with 480375-001 computer models equipped with Intel processors Before removing the display assembly, follow these steps: 1. Remove the battery (see Keyboard on page 51). 5. Remove the following components: a. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. ...
Disconnect the display panel cable (1) from the computer. 4. Component replacement procedures 73 Keyboard (see Battery on page 68) c. Display assembly NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna ... for use only with 480375-001 computer models equipped with Intel processors Before removing the display assembly, follow these steps: 1. Remove the battery (see Keyboard on page 51). 5. Remove the following components: a. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. ...
Service Guide
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... Display assembly (see Hard drive on page 73) Remove the top cover: 1. If you . 2. Switch cover (see Keyboard on , and then shut it down the computer. Turn the computer upside down, with a fingerprint reader Spare part number ...480466-001 480465-001 Before removing the top cover, follow these steps: 1. Keyboard (see Switch cover on page 54) c. Remove the four Phillips PM2.5×13.0 screws that secure the top...Disconnect all external devices connected to the computer. 82 Chapter 4 Removal and replacement procedures
... Display assembly (see Hard drive on page 73) Remove the top cover: 1. If you . 2. Switch cover (see Keyboard on , and then shut it down the computer. Turn the computer upside down, with a fingerprint reader Spare part number ...480466-001 480465-001 Before removing the top cover, follow these steps: 1. Keyboard (see Switch cover on page 54) c. Remove the four Phillips PM2.5×13.0 screws that secure the top...Disconnect all external devices connected to the computer. 82 Chapter 4 Removal and replacement procedures
Service Guide
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...with the front toward you are unsure whether the computer is off or in Hibernation, turn the computer on page 68) e. Top cover (see Keyboard on , and then shut it down through the operating system. 2. Fingerprint reader board Description Fingerprint reader board (includes cable) Spare part number 480476... assembly on page 54) c. Speaker assembly (see Optical drive on page 72) f. Display assembly (see Hard drive on page 73) g. Component replacement procedures 85 If you . 2. Remove the following components: a. Hard drive (see Display assembly on page 56) b.
...with the front toward you are unsure whether the computer is off or in Hibernation, turn the computer on page 68) e. Top cover (see Keyboard on , and then shut it down through the operating system. 2. Fingerprint reader board Description Fingerprint reader board (includes cable) Spare part number 480476... assembly on page 54) c. Speaker assembly (see Optical drive on page 72) f. Display assembly (see Hard drive on page 73) g. Component replacement procedures 85 If you . 2. Remove the following components: a. Hard drive (see Display assembly on page 56) b.
Service Guide
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...(2) and cable from the computer. 4. Disconnect all external devices connected to install the fingerprint reader board. Remove the following components: a. Keyboard (see Battery on page 68) e. TouchPad on/off button board Description TouchPad on/off button board (includes cable) Spare part number 481392...66) d. Reverse this procedure to the computer. 3. Top cover (see Switch cover on page 82) 86 Chapter 4 Removal and replacement procedures Display assembly (see Hard drive on page 73) g. Hard drive (see Display assembly on page 56) b. Shut down through the operating system...
...(2) and cable from the computer. 4. Disconnect all external devices connected to install the fingerprint reader board. Remove the following components: a. Keyboard (see Battery on page 68) e. TouchPad on/off button board Description TouchPad on/off button board (includes cable) Spare part number 481392...66) d. Reverse this procedure to the computer. 3. Top cover (see Switch cover on page 82) 86 Chapter 4 Removal and replacement procedures Display assembly (see Hard drive on page 73) g. Hard drive (see Display assembly on page 56) b. Shut down through the operating system...
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...see Display assembly on page 72) f. Release the ZIF connector to install the TouchPad button board. If you . 2. Top cover (see Keyboard on page 32 for more Cable Kit spare part number information. Disconnect all external devices connected to the top cover. 4. Turn the top ... by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 88 Chapter 4 Removal and replacement procedures Reverse this procedure to which the TouchPad button board cable (1) is off button board: 1. Before removing the Bluetooth module cable, follow...
...see Display assembly on page 72) f. Release the ZIF connector to install the TouchPad button board. If you . 2. Top cover (see Keyboard on page 32 for more Cable Kit spare part number information. Disconnect all external devices connected to the top cover. 4. Turn the top ... by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 88 Chapter 4 Removal and replacement procedures Reverse this procedure to which the TouchPad button board cable (1) is off button board: 1. Before removing the Bluetooth module cable, follow...
Service Guide
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... the top cover. 3. Remove the battery (see Display assembly on page 51). 5. Display assembly (see Battery on page 73) g. Optical drive (see Keyboard on page 54) c. Component replacement procedures 89 Keyboard (see Optical drive on page 68) e. Remove the Bluetooth module cable (2). Switch cover (see Top cover on page 66) d. Top cover (see...
... the top cover. 3. Remove the battery (see Display assembly on page 51). 5. Display assembly (see Battery on page 73) g. Optical drive (see Keyboard on page 54) c. Component replacement procedures 89 Keyboard (see Optical drive on page 68) e. Remove the Bluetooth module cable (2). Switch cover (see Top cover on page 66) d. Top cover (see...
Service Guide
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...and regions except Australia and New Zealand For use in all external devices connected to the system board. 90 Chapter 4 Removal and replacement procedures Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter ...from the modem module. 2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the computer. 3. Switch cover (see Keyboard on , and then shut it down the computer. Display assembly (see Speaker assembly on page 51). 5. Disconnect the modem module cable (1) from the...
...and regions except Australia and New Zealand For use in all external devices connected to the system board. 90 Chapter 4 Removal and replacement procedures Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter ...from the modem module. 2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the computer. 3. Switch cover (see Keyboard on , and then shut it down the computer. Display assembly (see Speaker assembly on page 51). 5. Disconnect the modem module cable (1) from the...
Service Guide
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...b. Speaker assembly (see Optical drive on page 72) g. 4. Remove the following components are removed from the defective system board and installed on the replacement system board: ● TV tuner module (see TV tuner module on page 58) ● RTC battery (see RTC battery on page 60)... module on page 66) d. Hard drive (see Switch cover on page 71) f. Switch cover (see Hard drive on page 51). 5. Keyboard (see Battery on page 56) c. Top cover (see Processor on page 68) e. Remove the battery (see Keyboard on page 106) 92 Chapter 4 Removal and replacement procedures
...b. Speaker assembly (see Optical drive on page 72) g. 4. Remove the following components are removed from the defective system board and installed on the replacement system board: ● TV tuner module (see TV tuner module on page 58) ● RTC battery (see RTC battery on page 60)... module on page 66) d. Hard drive (see Switch cover on page 71) f. Switch cover (see Hard drive on page 51). 5. Keyboard (see Battery on page 56) c. Top cover (see Processor on page 68) e. Remove the battery (see Keyboard on page 106) 92 Chapter 4 Removal and replacement procedures
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...51). 5. Switch cover (see Battery on page 66) d. Top cover (see Display assembly on page 82) 94 Chapter 4 Removal and replacement procedures Remove the system board (4) by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the base ...following components: a. If you are unsure whether the computer is off or in Hibernation, turn the computer on page 68) e. Optical drive (see Keyboard on , and then shut it away from the computer. 4. Audio/infrared board Description Audio/infrared board (includes cable) Spare part number 480477-001 ...
...51). 5. Switch cover (see Battery on page 66) d. Top cover (see Display assembly on page 82) 94 Chapter 4 Removal and replacement procedures Remove the system board (4) by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the base ...following components: a. If you are unsure whether the computer is off or in Hibernation, turn the computer on page 68) e. Optical drive (see Keyboard on , and then shut it away from the computer. 4. Audio/infrared board Description Audio/infrared board (includes cable) Spare part number 480477-001 ...
Service Guide
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... Remove the battery (see Hard drive on page 51). 5. Remove the following components: a. Hard drive (see Battery on page 56) b. Keyboard (see Speaker assembly on page 68) e. Lift the audio/infrared board (3) straight up to the base enclosure. 3. Shut down through the ...operating system. 2. Reverse this procedure to the computer. 3. Speaker assembly (see Keyboard on page 72) Component replacement procedures 95 Remove the two Phillips PM2.5×4.0 screws (2) that secure the audio/infrared board to remove it down the ...
... Remove the battery (see Hard drive on page 51). 5. Remove the following components: a. Hard drive (see Battery on page 56) b. Keyboard (see Speaker assembly on page 68) e. Lift the audio/infrared board (3) straight up to the base enclosure. 3. Shut down through the ...operating system. 2. Reverse this procedure to the computer. 3. Speaker assembly (see Keyboard on page 72) Component replacement procedures 95 Remove the two Phillips PM2.5×4.0 screws (2) that secure the audio/infrared board to remove it down the ...
Service Guide
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... you are unsure whether the computer is off or in Hibernation, turn the computer on page 73) g. Remove the following components: Component replacement procedures 97 Display assembly (see Display assembly on , and then shut it down the computer. Remove the two Phillips PM2.5×5.0 screws ... steps: 1. Reverse this procedure to the base enclosure. 2. Disconnect all external devices connected to the computer. 3. Keyboard (see System board on page 68) e. System board (see Keyboard on page 91) Remove the fan: 1. Switch cover (see Battery on page 66) d. Remove the battery (see...
... you are unsure whether the computer is off or in Hibernation, turn the computer on page 73) g. Remove the following components: Component replacement procedures 97 Display assembly (see Display assembly on , and then shut it down the computer. Remove the two Phillips PM2.5×5.0 screws ... steps: 1. Reverse this procedure to the base enclosure. 2. Disconnect all external devices connected to the computer. 3. Keyboard (see System board on page 68) e. System board (see Keyboard on page 91) Remove the fan: 1. Switch cover (see Battery on page 66) d. Remove the battery (see...
Service Guide
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...Remove the two Phillips PM2.5×4.0 broad-head screws (1) that secure the subwoofer to install the subwoofer. 98 Chapter 4 Removal and replacement procedures NOTE: When removing the subwoofer screws, make note of the location and orientation of the rubber grommets (2). Display assembly (see .... Remove the subwoofer (3) from the base enclosure. Switch cover (see Display assembly on page 66) d. Top cover (see Keyboard on page 82) h. Keyboard (see Top cover on page 68) e. Failure to properly install these grommets can lead to decreased subwoofer performance. 2. System ...
...Remove the two Phillips PM2.5×4.0 broad-head screws (1) that secure the subwoofer to install the subwoofer. 98 Chapter 4 Removal and replacement procedures NOTE: When removing the subwoofer screws, make note of the location and orientation of the rubber grommets (2). Display assembly (see .... Remove the subwoofer (3) from the base enclosure. Switch cover (see Display assembly on page 66) d. Top cover (see Keyboard on page 82) h. Keyboard (see Top cover on page 68) e. Failure to properly install these grommets can lead to decreased subwoofer performance. 2. System ...
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Disconnect all external devices connected to install the power connector cable. Remove the following components: a. Keyboard (see Top cover on page 82) h. Top cover (see Keyboard on page 68) e. Shut down through the operating system. 2. Remove the battery (see Optical drive on page 54) c. Optical drive... cable is off or in the Cable Kit, spare part number 480474-001. System board (see Speaker assembly on page 72) f. Component replacement procedures 99 Speaker assembly (see System board on page 66) d. Switch cover (see Switch cover on page 91) Remove the power connector ...
Disconnect all external devices connected to install the power connector cable. Remove the following components: a. Keyboard (see Top cover on page 82) h. Top cover (see Keyboard on page 68) e. Shut down through the operating system. 2. Remove the battery (see Optical drive on page 54) c. Optical drive... cable is off or in the Cable Kit, spare part number 480474-001. System board (see Speaker assembly on page 72) f. Component replacement procedures 99 Speaker assembly (see System board on page 66) d. Switch cover (see Switch cover on page 91) Remove the power connector ...
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...into the base enclosure. 2. Reverse this procedure to the computer. 3. Shut down through the operating system. 2. Hard drive (see Keyboard on page 56) b. Keyboard (see Hard drive on page 68) e. Modem module cable NOTE: The modem module cable is off or in the Cable Kit,... (see Optical drive on page 73) g. Disconnect all external devices connected to install the modem module cable. 100 Chapter 4 Removal and replacement procedures The modem module cable includes the RJ-11 jack. Before removing the modem module cable, follow these steps: 1. If you are unsure...
...into the base enclosure. 2. Reverse this procedure to the computer. 3. Shut down through the operating system. 2. Hard drive (see Keyboard on page 56) b. Keyboard (see Hard drive on page 68) e. Modem module cable NOTE: The modem module cable is off or in the Cable Kit,... (see Optical drive on page 73) g. Disconnect all external devices connected to install the modem module cable. 100 Chapter 4 Removal and replacement procedures The modem module cable includes the RJ-11 jack. Before removing the modem module cable, follow these steps: 1. If you are unsure...