Service Guide
Page 17
... information. To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the QuickPlay program (for models with DVDPlay preinstalled). Top components 9 If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer. ● When...
... information. To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the QuickPlay program (for models with DVDPlay preinstalled). Top components 9 If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer. ● When...
Service Guide
Page 21
Blinking: The hard drive or optical drive is the only available power source has reached a low battery level. Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Front components Item (1) Component Power light (2) Battery light (3) Drive light (4) Consumer infrared lens (5) Audio-in (microphone) jack (6) Audio-out (headphone) jacks (2) Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer...
Blinking: The hard drive or optical drive is the only available power source has reached a low battery level. Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Front components Item (1) Component Power light (2) Battery light (3) Drive light (4) Consumer infrared lens (5) Audio-in (microphone) jack (6) Audio-out (headphone) jacks (2) Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer...
Service Guide
Page 23
... optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M. Supports optional ExpressCard/54 cards. NOTE: The security cable is being mishandled or stolen. Connects an optional IEEE 1394 or 1394a device, such as an eSATA external hard drive, or an optional USB device. Connects a network cable. NOTE: The computer has only one expansion port. Connects an optional USB device. Connects an optional video or audio device...
... optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M. Supports optional ExpressCard/54 cards. NOTE: The security cable is being mishandled or stolen. Connects an optional IEEE 1394 or 1394a device, such as an eSATA external hard drive, or an optional USB device. Connects a network cable. NOTE: The computer has only one expansion port. Connects an optional USB device. Connects an optional video or audio device...
Service Guide
Page 25
... computer. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer...
... computer. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer...
Service Guide
Page 45
... for use only with computer models equipped with BrightView display assemblies Display bezel for use only with computer models equipped with BrightView display assemblies (includes logo and display lid switch actuator magnet) Display enclosure for use only with computer models equipped with BrightView display assemblies Webcam/microphone module Display inverter Display hinges for use only with computer models equipped with BrightView display assemblies (includes left and right hinges) Display Cable Kit (includes display panel cable) Sequential part number listing...
... for use only with computer models equipped with BrightView display assemblies Display bezel for use only with computer models equipped with BrightView display assemblies (includes logo and display lid switch actuator magnet) Display enclosure for use only with computer models equipped with BrightView display assemblies Webcam/microphone module Display inverter Display hinges for use only with computer models equipped with BrightView display assemblies (includes left and right hinges) Display Cable Kit (includes display panel cable) Sequential part number listing...
Service Guide
Page 46
...) Fan for use only with computer models equipped with Intel processors Display enclosure for use only with computer models equipped with AntiGlare display assembies and 802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables) AMD Turion Ultra ZM80 2.10-GHz processor (includes replacement thermal material) AMD Turion Ultra ZM82 2.20-GHz processor (includes replacement thermal material) 38 Chapter 3 Illustrated parts catalog Spare part number 480452...
...) Fan for use only with computer models equipped with Intel processors Display enclosure for use only with computer models equipped with AntiGlare display assembies and 802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables) AMD Turion Ultra ZM80 2.10-GHz processor (includes replacement thermal material) AMD Turion Ultra ZM82 2.20-GHz processor (includes replacement thermal material) 38 Chapter 3 Illustrated parts catalog Spare part number 480452...
Service Guide
Page 57
.... 8. NOTE: These steps also clear CMOS. Connect AC power to the computer. Preliminary replacement requirements 49 Turn on , and then shut it down the computer. Before disassembling the computer, follow these steps: 1. If you are unsure whether the computer is off or in Hibernation, turn the computer on the computer. Wait approximately 5 minutes. 7. All passwords and all external devices connected to clear the password.
.... 8. NOTE: These steps also clear CMOS. Connect AC power to the computer. Preliminary replacement requirements 49 Turn on , and then shut it down the computer. Before disassembling the computer, follow these steps: 1. If you are unsure whether the computer is off or in Hibernation, turn the computer on the computer. Wait approximately 5 minutes. 7. All passwords and all external devices connected to clear the password.
Service Guide
Page 58
... are needed to each screw size and location during removal and replacement. Service tag The service tag, affixed to the bottom of the computer, provides information that is the number needed . (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: Describes the duration of each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. Make special...
... are needed to each screw size and location during removal and replacement. Service tag The service tag, affixed to the bottom of the computer, provides information that is the number needed . (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: Describes the duration of each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. Make special...
Service Guide
Page 66
... in the Cable Kit, spare part number 480474-001. Description DVB-T TV tuner module DVD-T/ANG TV tuner module NTSC/ATSC/ANG TV tuner module Spare part number 482899-003 482899-002 482899-001 Before removing the TV tuner module, follow these steps: 1. If you are available using spare part numbers 482900-001 (with F-PAL jack) and 482900-002 (with PAL jack). Remove the battery (see Hard drive on the...
... in the Cable Kit, spare part number 480474-001. Description DVB-T TV tuner module DVD-T/ANG TV tuner module NTSC/ATSC/ANG TV tuner module Spare part number 482899-003 482899-002 482899-001 Before removing the TV tuner module, follow these steps: 1. If you are available using spare part numbers 482900-001 (with F-PAL jack) and 482900-002 (with PAL jack). Remove the battery (see Hard drive on the...
Service Guide
Page 71
... slot rises away from the computer.) Component replacement procedures 63 Remove the accessory cover (see Battery on page 56). NOTE: The black WLAN antenna cable is connected to the WLAN module "Main" terminal. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer. 3. Shut down through the operating system. 2. Kitts and Nevis, St. Lucia, St. Disconnect all external devices connected...
... slot rises away from the computer.) Component replacement procedures 63 Remove the accessory cover (see Battery on page 56). NOTE: The black WLAN antenna cable is connected to the WLAN module "Main" terminal. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer. 3. Shut down through the operating system. 2. Kitts and Nevis, St. Lucia, St. Disconnect all external devices connected...
Service Guide
Page 96
... power cord from the AC outlet and then unplugging the AC Adapter from the TouchPad board. 3. Display assembly (see Speaker assembly on page 73) g. Top cover (see Keyboard on /off or in the Cable Kit, spare part number 480474-001. Before removing the Bluetooth module cable, follow these steps: 1. Release the ZIF connector to install the TouchPad button board. Remove the two Phillips PM2.5×4.0 screws (2) that secure the TouchPad button board...
... power cord from the AC outlet and then unplugging the AC Adapter from the TouchPad board. 3. Display assembly (see Speaker assembly on page 73) g. Top cover (see Keyboard on /off or in the Cable Kit, spare part number 480474-001. Before removing the Bluetooth module cable, follow these steps: 1. Release the ZIF connector to install the TouchPad button board. Remove the two Phillips PM2.5×4.0 screws (2) that secure the TouchPad button board...
Service Guide
Page 98
... the operating system. 2. Display assembly (see Switch cover on page 73) g. Remove the following components: a. Switch cover (see Display assembly on page 66) d. Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the computer. 3. Hard drive (see Keyboard on page 56) b. Disconnect the modem module cable (1) from the computer. 4. Disconnect all countries and regions except Australia and New Zealand For use in all external devices connected...
... the operating system. 2. Display assembly (see Switch cover on page 73) g. Remove the following components: a. Switch cover (see Display assembly on page 66) d. Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the computer. 3. Hard drive (see Keyboard on page 56) b. Disconnect the modem module cable (1) from the computer. 4. Disconnect all countries and regions except Australia and New Zealand For use in all external devices connected...
Service Guide
Page 118
.... The Setup Utility default settings go into effect when the computer restarts. Then use the arrow keys to the menu display. Open the Setup Utility by turning on or restarting the computer. or - After either choice, the computer restarts in the lower-left corner of the screen, press f10. - If the Setup Utility is displayed, press enter. 4. While the "Press the ESC key for Startup Menu" message is displayed in the...
.... The Setup Utility default settings go into effect when the computer restarts. Then use the arrow keys to the menu display. Open the Setup Utility by turning on or restarting the computer. or - After either choice, the computer restarts in the lower-left corner of the screen, press f10. - If the Setup Utility is displayed, press enter. 4. While the "Press the ESC key for Startup Menu" message is displayed in the...
Service Guide
Page 119
..., memory size, system BIOS, and keyboard controller version (select models only). Enable/disable the processor C4 sleep state. Card Reader/1394 Power Saving (select Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode. Security menu Select Administrator password Power-On Password To do this ● View and change , or delete an administrator password. Setup Utility menus 111 Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models...
..., memory size, system BIOS, and keyboard controller version (select models only). Enable/disable the processor C4 sleep state. Card Reader/1394 Power Saving (select Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode. Security menu Select Administrator password Power-On Password To do this ● View and change , or delete an administrator password. Setup Utility menus 111 Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models...
Service Guide
Page 120
...; Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this menu option is called the Primary Hard Disk Self Test. models only) Memory Test Run a diagnostic test on the hard drive. Secondary Hard Disk Self Test (select Run a comprehensive self-test on a secondary hard drive. NOTE: On models with two hard drives, this Hard Disk...
...; Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this menu option is called the Primary Hard Disk Self Test. models only) Memory Test Run a diagnostic test on the hard drive. Secondary Hard Disk Self Test (select Run a comprehensive self-test on a secondary hard drive. NOTE: On models with two hard drives, this Hard Disk...
Service Guide
Page 124
...support for details. 116 Chapter 6 Specifications Actual accessible capacity is less. Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting...,441,648 Disc rotational speed 5400-rpm 5400-rpm 7200-rpm and 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity....
...support for details. 116 Chapter 6 Specifications Actual accessible capacity is less. Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting...,441,648 Disc rotational speed 5400-rpm 5400-rpm 7200-rpm and 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity....
Service Guide
Page 176
... cables, service considerations 45 Card Reader Power Saving 111 CAT5E cable, spare part number 34, 35 changing the Setup Utility language 109 chipset, product description 1 CMOS clearing 49 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 keyboard 11 left-side 15 rear 14 right-side 14 speakers 9 TouchPad 12 computer feet locations 51 spare part number 51 computer specifications 113 connectors, service considerations 45 D Digital Media Slot 15 Digital Media Slot Light 15 diskette drive, precautions 45 display assembly removal...
... cables, service considerations 45 Card Reader Power Saving 111 CAT5E cable, spare part number 34, 35 changing the Setup Utility language 109 chipset, product description 1 CMOS clearing 49 components bottom 16 buttons 9 display 7 fingerprint reader 9 front 13 keyboard 11 left-side 15 rear 14 right-side 14 speakers 9 TouchPad 12 computer feet locations 51 spare part number 51 computer specifications 113 connectors, service considerations 45 D Digital Media Slot 15 Digital Media Slot Light 15 diskette drive, precautions 45 display assembly removal...
Service Guide
Page 177
... display switch 7 displaying system information 109 docking support, product description 5 drive light 13 drives boot order 111 preventing damage 45 DVD±RW and CD-RW Combo Drive precautions 45 removal 54 spare part numbers 25, 33, 38, 54 specifications 118 E electrostatic discharge 46 eSATA/USB port 15 esc key 11 Ethernet, product description 4 exiting the Setup Utility 110 expansion port 3 15 ExpressCard slot 15 ExpressCard slot bezel, illustrated 31 external media cards, product description 5 external monitor port location 15...
... display switch 7 displaying system information 109 docking support, product description 5 drive light 13 drives boot order 111 preventing damage 45 DVD±RW and CD-RW Combo Drive precautions 45 removal 54 spare part numbers 25, 33, 38, 54 specifications 118 E electrostatic discharge 46 eSATA/USB port 15 esc key 11 Ethernet, product description 4 exiting the Setup Utility 110 expansion port 3 15 ExpressCard slot 15 ExpressCard slot bezel, illustrated 31 external media cards, product description 5 external monitor port location 15...
Service Guide
Page 178
... description 4 monitor port location 15 pin assignments 156 mouse, spare part numbers 34, 35 L LAN Power Saving 111 language support 111 left-side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices, spare part numbers 33 media button 9 memory map specifications 127, 128, 129 memory module location 16 product description 2 removal 64 spare part numbers 26, 37, 64 memory test 112 microphone locations 8 product description 4 microphone jack location 13 pin assignments 155 model name 1 N network jack location 15 pin...
... description 4 monitor port location 15 pin assignments 156 mouse, spare part numbers 34, 35 L LAN Power Saving 111 language support 111 left-side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices, spare part numbers 33 media button 9 memory map specifications 127, 128, 129 memory module location 16 product description 2 removal 64 spare part numbers 26, 37, 64 memory test 112 microphone locations 8 product description 4 microphone jack location 13 pin assignments 155 model name 1 N network jack location 15 pin...
Service Guide
Page 179
... security cable slot 15 security, product description 6 service considerations 44 service tag 17, 50 serviceability, product description 6 Setup Utility changing the language 109 Diagnostics menu 112 display system information 109 exiting 110 Main menu 111 menus 111 restoring default settings 110 Security menu 111 starting 108 System Configuration memu 111 using 109 solid-state drive (SSD) 149 speaker assembly removal 72 spare part number 20, 38, 72 speaker components 9 speakers 9 specifications Blu-ray Disc ROM Drive...
... security cable slot 15 security, product description 6 service considerations 44 service tag 17, 50 serviceability, product description 6 Setup Utility changing the language 109 Diagnostics menu 112 display system information 109 exiting 110 Main menu 111 menus 111 restoring default settings 110 Security menu 111 starting 108 System Configuration memu 111 using 109 solid-state drive (SSD) 149 speaker assembly removal 72 spare part number 20, 38, 72 speaker components 9 speakers 9 specifications Blu-ray Disc ROM Drive...