HP Designjet 500 Printer - User's Guide
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... Media Sheet Media Ink System Ink Cartridges Printheads Media & Ink The D/A1 size and A0+/E+ size format HP DesignJet 500 Printers use . • Ink Cartridges details the procedures used for: obtaining information, interpreting errors, checking levels and replacing ink cartridges. • Printheads details the procedures used for loading and unloading your printer's ink system to choose the correct...
... Media Sheet Media Ink System Ink Cartridges Printheads Media & Ink The D/A1 size and A0+/E+ size format HP DesignJet 500 Printers use . • Ink Cartridges details the procedures used for: obtaining information, interpreting errors, checking levels and replacing ink cartridges. • Printheads details the procedures used for loading and unloading your printer's ink system to choose the correct...
HP Designjet 500 Printer - User's Guide
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Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the information about levels that can be...
Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the information about levels that can be...
HP Designjet 500 Printer - User's Guide
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Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Ink Cartridge Errors The Front Panel can display the following error messages for the ink cartridges: Index Printheads Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be replaced. The printer will have to be shown as a faulty cartridge and will also display the Ink Cartridge Levels.
Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Ink Cartridge Errors The Front Panel can display the following error messages for the ink cartridges: Index Printheads Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be replaced. The printer will have to be shown as a faulty cartridge and will also display the Ink Cartridge Levels.
HP Designjet 500 Printer - User's Guide
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Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printheads • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you how to display the current status of the Printheads on the front panel display. • Printhead Replacement Details the Printhead Replacement procedure. • Printhead Alignment Details the Printhead Alignment procedure.
Introduction Media & Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printheads • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you how to display the current status of the Printheads on the front panel display. • Printhead Replacement Details the Printhead Replacement procedure. • Printhead Alignment Details the Printhead Alignment procedure.
HP Designjet 500 Printer - User's Guide
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Introduction Media & Ink Solutions Front Panel Printer Options Other Media Choice Roll Media Sheet Media Ink System Ink Cartridges Printhead Errors The Front Panel can display the following error messages for the printheads: Index Printheads Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem but the system cannot detect which one it is. Refer to Unknown Printhead Error to solve this problem.
Introduction Media & Ink Solutions Front Panel Printer Options Other Media Choice Roll Media Sheet Media Ink System Ink Cartridges Printhead Errors The Front Panel can display the following error messages for the printheads: Index Printheads Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem but the system cannot detect which one it is. Refer to Unknown Printhead Error to solve this problem.
HP Designjet 500 Printer - User's Guide
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...problem you are having. Introduction Media & Ink Solving Problems Image Quality Problems Solutions Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help These topics guide you through the troubleshooting procedure step-by-step. • Ink Supply Problems... ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears or marks on your media, and also what to do if you have a media jam. • Image Error contains information on where you can get...
...problem you are having. Introduction Media & Ink Solving Problems Image Quality Problems Solutions Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help These topics guide you through the troubleshooting procedure step-by-step. • Ink Supply Problems... ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears or marks on your media, and also what to do if you have a media jam. • Image Error contains information on where you can get...
HP Designjet 500 Printer - User's Guide
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... Image Quality Problems Ink Supply Problems Image Quality Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Your HP DesignJet 500 printer provides a full troubleshooting utility to find the cause of your problem. Always check Configuration Correction as "PRINTHEADS not functional" appears on the front panel. You should use this utility...
... Image Quality Problems Ink Supply Problems Image Quality Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Your HP DesignJet 500 printer provides a full troubleshooting utility to find the cause of your problem. Always check Configuration Correction as "PRINTHEADS not functional" appears on the front panel. You should use this utility...
HP Designjet 500 Printer - User's Guide
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...requires a few centimeters of paper loaded and takes several minutes to see whether the printheads are prompted to interpret the patterns printed by the Printhead Alignment routine. 4. The printer first checks to perform. It is important that the paper loaded for this diagnostic ... & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Troubleshooting Procedure Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Working through the Troubleshooting procedure should always be your first action when you...
...requires a few centimeters of paper loaded and takes several minutes to see whether the printheads are prompted to interpret the patterns printed by the Printhead Alignment routine. 4. The printer first checks to perform. It is important that the paper loaded for this diagnostic ... & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Troubleshooting Procedure Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Working through the Troubleshooting procedure should always be your first action when you...
HP Designjet 500 Printer - User's Guide
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... Ink Supply Problems Media Problems Image Error Diagnostic Print A Interpretation Diagnostic Print A contains several blocks of color and a block of color in Diagnostic Print A, for example white streaks or bands, the printer will try to reprint your printer will be told; If there are... again (as in Diagnostic Print A, you indicate that are problems with the dashed lines in step 1). 5. After cleaning the printheads, the printer reprints the blocks of color in Diagnostic Print A carefully and indicate whether there are significant extend along the whole of the length...
... Ink Supply Problems Media Problems Image Error Diagnostic Print A Interpretation Diagnostic Print A contains several blocks of color and a block of color in Diagnostic Print A, for example white streaks or bands, the printer will try to reprint your printer will be told; If there are... again (as in Diagnostic Print A, you indicate that are problems with the dashed lines in step 1). 5. After cleaning the printheads, the printer reprints the blocks of color in Diagnostic Print A carefully and indicate whether there are significant extend along the whole of the length...
HP Designjet 500 Printer - User's Guide
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...solid bars If none of Normal or Draft. If the printhead cleaning process completes, Diagnostic Print B is printed again and you can select Align printheads in your image quality problem is defective, the printer tries to Best instead of the patterns or blocks in the...menu to try to solve any problem, it could be that printhead. Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Diagnostic Print B Interpretation Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help 1. Afterwards, if problems ...
...solid bars If none of Normal or Draft. If the printhead cleaning process completes, Diagnostic Print B is printed again and you can select Align printheads in your image quality problem is defective, the printer tries to Best instead of the patterns or blocks in the...menu to try to solve any problem, it could be that printhead. Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Diagnostic Print B Interpretation Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help 1. Afterwards, if problems ...
HP Designjet 500 Printer - User's Guide
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... Diagnostic Print B If possible printer tries to clean printheads If printheads have been cleaned three time Troubleshooting finishes Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Front Panel Media Problems Printer Options Image Error Troubleshooting Flow Chart The following diagram shows the flow of Diagnostic Print A No Printer prints Diagnostic Print B without...
... Diagnostic Print B If possible printer tries to clean printheads If printheads have been cleaned three time Troubleshooting finishes Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Front Panel Media Problems Printer Options Image Error Troubleshooting Flow Chart The following diagram shows the flow of Diagnostic Print A No Printer prints Diagnostic Print B without...
HP Designjet 500 Printer - User's Guide
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... Inserting the Printhead 1. Printhead Problems after Replacement If, after replacing the printheads, the printer complains about wrong or missing printheads, perform the following steps: • Check that you have the correct HP Ink Supplies printhead. 2. Make sure that the cartridge is the correct color for further details. Make sure that the printhead is the Unknown Printhead Error. See Printhead Replacement for...
... Inserting the Printhead 1. Printhead Problems after Replacement If, after replacing the printheads, the printer complains about wrong or missing printheads, perform the following steps: • Check that you have the correct HP Ink Supplies printhead. 2. Make sure that the cartridge is the correct color for further details. Make sure that the printhead is the Unknown Printhead Error. See Printhead Replacement for...
HP Designjet 500 Printer - User's Guide
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... faulty and must be all the color printheads or all the printheads. Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Unknown Printhead Error An unknown printhead error occurs when the one of the printheads is causing a problem but the system cannot...
... faulty and must be all the color printheads or all the printheads. Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Unknown Printhead Error An unknown printhead error occurs when the one of the printheads is causing a problem but the system cannot...
HP Designjet 500 Printer - User's Guide
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...Error Other Other Problems Index Getting Help Removing Jammed Paper 1. Open the window. 2. If necessary, carefully move the paper cutter out of the printer. 7. Be careful not to touch the metal slider bar that the printing zone, including the cutter guide, the paper path, and the area where the printhead...if possible all the way to release any paper powder by holding it as close as possible to move the printhead carriage out of the printer. CAUTION: When moving the printhead carriage, touch only the black plastic parts. 4. CAUTION: The cutter is jammed (though if moved right it...
...Error Other Other Problems Index Getting Help Removing Jammed Paper 1. Open the window. 2. If necessary, carefully move the paper cutter out of the printer. 7. Be careful not to touch the metal slider bar that the printing zone, including the cutter guide, the paper path, and the area where the printhead...if possible all the way to release any paper powder by holding it as close as possible to move the printhead carriage out of the printer. CAUTION: When moving the printhead carriage, touch only the black plastic parts. 4. CAUTION: The cutter is jammed (though if moved right it...
HP Designjet 500 Printer - User's Guide
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... Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is supported by the printer. Close the window and switch on your hands. 9. NOTE: If... problem may need to trim the edge first, to align the printheads (see Printhead Alignment) after clearing a paper jam, as normal (see Loading Roll Media or Loading Sheet Media). Wait for the printer to be causing the problem, check in Paper Types that are ...
... Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is supported by the printer. Close the window and switch on your hands. 9. NOTE: If... problem may need to trim the edge first, to align the printheads (see Printhead Alignment) after clearing a paper jam, as normal (see Loading Roll Media or Loading Sheet Media). Wait for the printer to be causing the problem, check in Paper Types that are ...
HP Designjet 500 Printer - User's Guide
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...Cancel the print job from your computer application. 3. Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Smears or Scratching on Your Printed Media This problem can appear on ... of ink is smeared. 1. If the image you continue to a non-paper based media such as HP Clear film. As the printheads move over the media, the printheads and the media come into contact with each other and the printed image is printed quickly. If the ...
...Cancel the print job from your computer application. 3. Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Smears or Scratching on Your Printed Media This problem can appear on ... of ink is smeared. 1. If the image you continue to a non-paper based media such as HP Clear film. As the printheads move over the media, the printheads and the media come into contact with each other and the printed image is printed quickly. If the ...
HP Designjet 500 Printer - User's Guide
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... Roll or Sheet Paper Information. • The printhead may need replacing; Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Printer Seems Too Slow • Did you specify a... Manual Dry Time in Fast mode and the file it is in the front panel? To find out the printer's current media type setting, see ...
... Roll or Sheet Paper Information. • The printhead may need replacing; Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Printer Seems Too Slow • Did you specify a... Manual Dry Time in Fast mode and the file it is in the front panel? To find out the printer's current media type setting, see ...
HP Designjet 500 Printer - User's Guide
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... The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Set-up menu through a certain combination of keys Previous menu options I/O setup Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No...
... The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Set-up menu through a certain combination of keys Previous menu options I/O setup Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No...
HP Designjet 500 Printer - User's Guide
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... this message. Alignment has stopped. Front Panel Messages Message Explanation and Action Alignment error due to see Ink Cartridge Replacement. Press ENTER to printheads. Alignment has stopped. The printer was aligning its printheads, but encountered an error. The printer was performing a calibration of the error messages in the Explanation and Action column. Introduction Media & Ink The Front...
... this message. Alignment has stopped. Front Panel Messages Message Explanation and Action Alignment error due to see Ink Cartridge Replacement. Press ENTER to printheads. Alignment has stopped. The printer was aligning its printheads, but encountered an error. The printer was performing a calibration of the error messages in the Explanation and Action column. Introduction Media & Ink The Front...
HP Designjet 500 Printer - User's Guide
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... the printheads and an error log. Printhead Log The printhead log contains a list of the last five printheads of each color along with information about the usage of error detected. Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Logs Your HP DesignJet 500 printer keeps...
... the printheads and an error log. Printhead Log The printhead log contains a list of the last five printheads of each color along with information about the usage of error detected. Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Logs Your HP DesignJet 500 printer keeps...