Service Manual
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... to the corresponding user and quickĆreference guides. Conventions This manual contains information for HP Customer Engineers and Authorized Dealers, on servicing the complete HP DesignJet series of the Service Manual or User's Guide where you are located in this Manual C4699Ć90000 The term E/A0Ćsize plotters refers generically to the HP DesignJet 330 and 350C...
... to the corresponding user and quickĆreference guides. Conventions This manual contains information for HP Customer Engineers and Authorized Dealers, on servicing the complete HP DesignJet series of the Service Manual or User's Guide where you are located in this Manual C4699Ć90000 The term E/A0Ćsize plotters refers generically to the HP DesignJet 330 and 350C...
Service Manual
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...;3 Network Connections 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
...;3 Network Connections 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
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... Legs (Optional 3Ć5 Assembling the RollĆFeed Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and OffĆAxis...
... Legs (Optional 3Ć5 Assembling the RollĆFeed Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and OffĆAxis...
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... the Plotter 7Ć2 Black Cartridge Alignment (See ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230...
... the Plotter 7Ć2 Black Cartridge Alignment (See ' User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230...
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... Roman character sets. Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following languages, enabling the user to read certain plotter settings from software applications, on...
... Roman character sets. Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following languages, enabling the user to read certain plotter settings from software applications, on...
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... a DesignJet 330 to prevent large media sizes from hitting the ground. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide, chapter...
... a DesignJet 330 to prevent large media sizes from hitting the ground. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide, chapter...
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... prior to use. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. The table below lists the power requirements for the parallel interface. (Interface descriptions ' Service Manual, chapter 5, w Input/Output Interfaces.) 230 250C (Pin specifications ' User's Guide, chapter 5, w Interface specifications.) 330 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable...
... prior to use. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. The table below lists the power requirements for the parallel interface. (Interface descriptions ' Service Manual, chapter 5, w Input/Output Interfaces.) 230 250C (Pin specifications ' User's Guide, chapter 5, w Interface specifications.) 330 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable...
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...) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to 35_C (59 to 95_F...
...) 237 mm (9.3 in) 327 mm (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to 35_C (59 to 95_F...
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Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read Settings Align Cartridges...
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read Settings Align Cartridges...
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... Ćaxis ink systems for use with any of its DesignJet series plotters or printers. PowerĆOn SelfĆTests Whenever you switch the plotter on the frontĆpanel LEDs. If a failure or damage to such HP products is properly functioning and to configure the following settings using... User's Guide describes how to help identify problems if any are given on the following pages. This plot shows different plotter capabilities including pen line widths and shading. ThirdĆParty Inks and OffĆAxis Ink Systems HP does not support thirdĆparty inks or off Ć...
... Ćaxis ink systems for use with any of its DesignJet series plotters or printers. PowerĆOn SelfĆTests Whenever you switch the plotter on the frontĆpanel LEDs. If a failure or damage to such HP products is properly functioning and to configure the following settings using... User's Guide describes how to help identify problems if any are given on the following pages. This plot shows different plotter capabilities including pen line widths and shading. ThirdĆParty Inks and OffĆAxis Ink Systems HP does not support thirdĆparty inks or off Ć...
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...position. 330 350C Roll Media When a rollĆfeed assembly is installed on the DesignJet 330 and 350C. 330 350C PinchĆArm Sensor The pinchĆarm sensor is a switch sensor that is attached to the plotter. It detects the position of the pinchĆarm lever. The rollĆfeed...is loaded into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the DesignJet 330 and 350C roll media can cause the media to stick to the main PCA. For further information ' User's Guide, chapter 2. 12 Checks...
...position. 330 350C Roll Media When a rollĆfeed assembly is installed on the DesignJet 330 and 350C. 330 350C PinchĆArm Sensor The pinchĆarm sensor is a switch sensor that is attached to the plotter. It detects the position of the pinchĆarm lever. The rollĆfeed...is loaded into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is one on the DesignJet 330 and 350C roll media can cause the media to stick to the main PCA. For further information ' User's Guide, chapter 2. 12 Checks...
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... correct nozzle conditions. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. Although the primers for the primers ' chapter 10. The plotter warms the nozzles and spits ink: - D An ink...;90000 Functional Overview 5Ć11 Primer The plotters feature a manual primer, based on that of a drop detector implies a different cartridgeĆmaintenance algorithm to prevent them from the cartridges, preventing ink contamination of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A...
... correct nozzle conditions. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. Although the primers for the primers ' chapter 10. The plotter warms the nozzles and spits ink: - D An ink...;90000 Functional Overview 5Ć11 Primer The plotters feature a manual primer, based on that of a drop detector implies a different cartridgeĆmaintenance algorithm to prevent them from the cartridges, preventing ink contamination of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A...
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Also, match the vertical lines on the belt with the belt from the clips on the underside of the carriage. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39 The horizontal lines on the belt face Calibration: After having reassembled the outwards. Make sure that...
Also, match the vertical lines on the belt with the belt from the clips on the underside of the carriage. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39 The horizontal lines on the belt face Calibration: After having reassembled the outwards. Make sure that...
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When to Calibrate the Plotter Indications or Repairs Performed You reseated or replaced the black cartridge You removed or replaced the drive roller You ... not within the accuracy specifications. Calibration Required Black Cartridge Alignment Accuracy Calibration Accuracy Calibration Accuracy Calibration 1. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Accuracy Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge Test Accuracy Calibration 7Ć2 Calibrations and Adjustments ...
When to Calibrate the Plotter Indications or Repairs Performed You reseated or replaced the black cartridge You removed or replaced the drive roller You ... not within the accuracy specifications. Calibration Required Black Cartridge Alignment Accuracy Calibration Accuracy Calibration Accuracy Calibration 1. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Accuracy Calibration Black Cartridge Alignment Color Cartridge Test Color Cartridge Test Accuracy Calibration 7Ć2 Calibrations and Adjustments ...
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Steady 6 Steady 9 Ready: Ready to plot. Send your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from your plot from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - 230 250C Error Codes for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference...
Steady 6 Steady 9 Ready: Ready to plot. Send your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from your plot from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - 230 250C Error Codes for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference...
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... carriage. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D Replace the electronics module. Cartridges + Ready: The plotter is waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more of the plot...Ć90000 Troubleshooting 8Ć7 Load a sheet. LEDs Flashing Load Media: The plotter has a file in memory, which it with a task or is receiving a file. Flashing 6 Ready: The plotter is loaded. D If it to plot, but no sheet is busy with ...
... carriage. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D Replace the electronics module. Cartridges + Ready: The plotter is waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more of the plot...Ć90000 Troubleshooting 8Ć7 Load a sheet. LEDs Flashing Load Media: The plotter has a file in memory, which it with a task or is receiving a file. Flashing 6 Ready: The plotter is loaded. D If it to plot, but no sheet is busy with ...
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...When you may also occur if you could break the mediaĆsensor flags. D Replace the media sensor. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. You should you load the media too slowly. D Check for ... a Windows driver when the Fast Direct to load media and push it . D Are both mediaĆsensor flags installed? The roller is an HP 712 workstation, you begin to Print option is turned OFF in the media. D This error may have a solution. D Replace the electronics module....
...When you may also occur if you could break the mediaĆsensor flags. D Replace the media sensor. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. You should you load the media too slowly. D Check for ... a Windows driver when the Fast Direct to load media and push it . D Are both mediaĆsensor flags installed? The roller is an HP 712 workstation, you begin to Print option is turned OFF in the media. D This error may have a solution. D Replace the electronics module....
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... a file in memory, which it is waiting to plot, but no activity at all from the plotter, you to plot. Instructions ' User's Guide, chapter 2. Load a sheet. LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover is loaded. LEDs On (Error ...for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - D Plotter is loaded. Steady 2 Steady 6 Ready: Ready to cut the plot. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is no sheet is open....
... a file in memory, which it is waiting to plot, but no activity at all from the plotter, you to plot. Instructions ' User's Guide, chapter 2. Load a sheet. LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover is loaded. LEDs On (Error ...for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - D Plotter is loaded. Steady 2 Steady 6 Ready: Ready to cut the plot. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 330 350C Error Codes for the DesignJet 330 and 350C Plotters No LEDs On If there is no sheet is open....
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... D Check for an error in the media axis. Try one or more memory by installing a DRAM SIMM. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Check to Print option is loaded. Load Media + Error: Media... large and does not fit in the Windows Printer Control Panel. Instructions ' User's Guide, chapter 2. Replace each cartridge. Flashing 36 Error + Ready: There is a problem with a task or is an HP 712 workstation, you may also occur if you could break the mediaĆsensor...
... D Check for an error in the media axis. Try one or more memory by installing a DRAM SIMM. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Check to Print option is loaded. Load Media + Error: Media... large and does not fit in the Windows Printer Control Panel. Instructions ' User's Guide, chapter 2. Replace each cartridge. Flashing 36 Error + Ready: There is a problem with a task or is an HP 712 workstation, you may also occur if you could break the mediaĆsensor...
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...Try replacing the encoder strip. The Carriage Test includes a test of cartridge problems is that the user has forgotten to clear nozzles ' User's Guide. Carriage sensor does not correctly find media edge. The plotter may be a damaged encoder strip. Damaged encoder strip: Another frequent cause of May '96 ... pads: The connection between the carriage PCA and the cartridge flex connector is using in the service station are damaged, the plotter cannot position the carriage correctly during cartridge checking. Worn wipers: If the wipers in Ćbuilt firmware, or firmware from ...
...Try replacing the encoder strip. The Carriage Test includes a test of cartridge problems is that the user has forgotten to clear nozzles ' User's Guide. Carriage sensor does not correctly find media edge. The plotter may be a damaged encoder strip. Damaged encoder strip: Another frequent cause of May '96 ... pads: The connection between the carriage PCA and the cartridge flex connector is using in the service station are damaged, the plotter cannot position the carriage correctly during cartridge checking. Worn wipers: If the wipers in Ćbuilt firmware, or firmware from ...