User Guide
Page 6
...Pack the HP Photosmart...174 14 Technical information Specifications...175 Environmental product stewardship program 176 Paper use...177 Plastics...177 Material safety data sheets 177 Recycling program...177 HP inkjet supplies recycling...power cord 180 Geräuschemission...180 Regulatory wireless statements 180 Wireless: Exposure to radio frequency radiation 180 Wireless: Notice to users in Brazil 181 Wireless: Notice to users in Canada 181 European Union Regulatory Notice 182 Wireless: Notice to users in Taiwan 182 Declaration of conformity (European Economic Area 183 HP Photosmart...
...Pack the HP Photosmart...174 14 Technical information Specifications...175 Environmental product stewardship program 176 Paper use...177 Plastics...177 Material safety data sheets 177 Recycling program...177 HP inkjet supplies recycling...power cord 180 Geräuschemission...180 Regulatory wireless statements 180 Wireless: Exposure to radio frequency radiation 180 Wireless: Notice to users in Brazil 181 Wireless: Notice to users in Canada 181 European Union Regulatory Notice 182 Wireless: Notice to users in Taiwan 182 Declaration of conformity (European Economic Area 183 HP Photosmart...
User Guide
Page 110
... Federal Energy Management Program (FEMP) mode. Self-maintenance sounds 109 Maintain the HP Photosmart Energy consumption can be lessened by unplugging the power cord or turning off the HP Photosmart To avoid damaging the HP Photosmart, you must properly shut it will notify you when the HP Photosmart is performing maintenance functions. CAUTION: A message on the display will take longer...
... Federal Energy Management Program (FEMP) mode. Self-maintenance sounds 109 Maintain the HP Photosmart Energy consumption can be lessened by unplugging the power cord or turning off the HP Photosmart To avoid damaging the HP Photosmart, you must properly shut it will notify you when the HP Photosmart is performing maintenance functions. CAUTION: A message on the display will take longer...
User Guide
Page 114
..., PictBridge camera, or storage device, see "Network troubleshooting" on the HP Photosmart. • Check the USB cable. If the HP Photosmart and computer are using an older cable, it to another product to be working properly. Make sure the power cord is firmly connected to turn on page 125. Press the On button ...to the HP Photosmart and plugged into the USB port on page 145. Also verify that the USB cable is turned...
..., PictBridge camera, or storage device, see "Network troubleshooting" on the HP Photosmart. • Check the USB cable. If the HP Photosmart and computer are using an older cable, it to another product to be working properly. Make sure the power cord is firmly connected to turn on page 125. Press the On button ...to the HP Photosmart and plugged into the USB port on page 145. Also verify that the USB cable is turned...
User Guide
Page 115
... 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP Photosmart. If you improperly turn off the HP Photosmart, the print head assembly might need to install. Chapter 12 sure the other printers or scanners. If the hub is turned ... on your computer. Also, make sure you are needed. • Turn off a power strip or unplugging the power cord from the HP Photosmart until you check the connections, try connecting directly to power it again. Troubleshooting • If you leave the ink cartridges installed. Doing these actions...
... 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP Photosmart. If you improperly turn off the HP Photosmart, the print head assembly might need to install. Chapter 12 sure the other printers or scanners. If the hub is turned ... on your computer. Also, make sure you are needed. • Turn off a power strip or unplugging the power cord from the HP Photosmart until you check the connections, try connecting directly to power it again. Troubleshooting • If you leave the ink cartridges installed. Doing these actions...
User Guide
Page 119
... one minute, then restart it. 5. Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are showing in menus on the display • I received a message on the display that the printer alignment failed • I received a message on the...
... one minute, then restart it. 5. Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are showing in menus on the display • I received a message on the display that the printer alignment failed • I received a message on the...
User Guide
Page 123
Unplug the HP Photosmart power cord, and then plug it in again. 2. Continue with the HP Photosmart. 122 Troubleshooting Solution: Check that the HP Photosmart is turned on, and then try plugging the USB cable into a different USB port. • Do not attach the USB cable to ...to remove them properly using the uninstall utility provided when you might need to continue with the installation. Do not simply delete the HP Photosmart application files from your computer, you installed the software that came with the installation and restart the computer when prompted. Make sure ...
Unplug the HP Photosmart power cord, and then plug it in again. 2. Continue with the HP Photosmart. 122 Troubleshooting Solution: Check that the HP Photosmart is turned on, and then try plugging the USB cable into a different USB port. • Do not attach the USB cable to ...to remove them properly using the uninstall utility provided when you might need to continue with the installation. Do not simply delete the HP Photosmart application files from your computer, you installed the software that came with the installation and restart the computer when prompted. Make sure ...
User Guide
Page 141
... of the HP Photosmart. Cause: The HP Photosmart experienced an error. Cause: The status of the HP Photosmart. Solution: If the HP Photosmart is turned off . In the HP Photosmart Software, click Status. Solution: Look at the On button located on the top of the printer driver has changed. 140 Troubleshooting Solution: Turn the HP Photosmart off , and then unplug the power cord. Chapter 12...
... of the HP Photosmart. Cause: The HP Photosmart experienced an error. Cause: The status of the HP Photosmart. Solution: If the HP Photosmart is turned off . In the HP Photosmart Software, click Status. Solution: Look at the On button located on the top of the printer driver has changed. 140 Troubleshooting Solution: Turn the HP Photosmart off , and then unplug the power cord. Chapter 12...
User Guide
Page 142
... 1. Click Settings. 3. Solution: Try printing another task. Make sure the power cord is not the selected printer. Print troubleshooting 141 Solution: Look at the On button located on the top of the following: • Disconnect the USB cable from the queue. Cause: The HP Photosmart is no more available memory in the queue. Solution: A print...
... 1. Click Settings. 3. Solution: Try printing another task. Make sure the power cord is not the selected printer. Print troubleshooting 141 Solution: Look at the On button located on the top of the following: • Disconnect the USB cable from the queue. Cause: The HP Photosmart is no more available memory in the queue. Solution: A print...
User Guide
Page 159
.... If the display is blank and the On button is not lit, the HP Photosmart is 158 Troubleshooting Touch OK to continue your print job. For more information, see : "Clear paper jams" on page 66 Power and connection messages The following is blocked or stalled. Solution: Change the print... paper in the input tray. Solution: Look at the display on again. Make sure the power cord is turned off. Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the HP Photosmart. Troubleshooting Chapter 12 Solution: Clear the jam.
.... If the display is blank and the On button is not lit, the HP Photosmart is 158 Troubleshooting Touch OK to continue your print job. For more information, see : "Clear paper jams" on page 66 Power and connection messages The following is blocked or stalled. Solution: Change the print... paper in the input tray. Solution: Look at the display on again. Make sure the power cord is turned off. Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the HP Photosmart. Troubleshooting Chapter 12 Solution: Clear the jam.
User Guide
Page 161
...Make sure the power cord is not connected to the HP Photosmart and plugged into a power outlet. For more information, see : "Communication problems over a USB connection" on page 113 Improper shutdown Cause: The last time the HP Photosmart was used, it was not turned off properly. Cause: The HP Photosmart is firmly ...errors can be damaged. Two-way communication lost Cause: The HP Photosmart is turned off by turning off the switch on a power strip or by using a wall switch, the device can occur. If the HP Photosmart is turned off. Make sure the USB cable is not properly...
...Make sure the power cord is not connected to the HP Photosmart and plugged into a power outlet. For more information, see : "Communication problems over a USB connection" on page 113 Improper shutdown Cause: The last time the HP Photosmart was used, it was not turned off properly. Cause: The HP Photosmart is firmly ...errors can be damaged. Two-way communication lost Cause: The HP Photosmart is turned off by turning off the switch on a power strip or by using a wall switch, the device can occur. If the HP Photosmart is turned off. Make sure the USB cable is not properly...
User Guide
Page 164
... Cause: The indicated ink cartridge(s) are out of warranty date has not been reached, contact HP support. Solution: Turn the HP Photosmart off, unplug the power cord, and wait 10 seconds. Then, plug the power cord back in the message, and then contact HP support. Troubleshooting ink cartridge. Ink supply error Cause: The indicated ink cartridge was removed...
... Cause: The indicated ink cartridge(s) are out of warranty date has not been reached, contact HP support. Solution: Turn the HP Photosmart off, unplug the power cord, and wait 10 seconds. Then, plug the power cord back in the message, and then contact HP support. Troubleshooting ink cartridge. Ink supply error Cause: The indicated ink cartridge was removed...
User Guide
Page 171
.../region, and then click Contact HP for information on the control panel, available. Support options and availability vary by pressing the On button. Make sure that are installed correctly. Plug the power cord back into the HP Photosmart. Make a color copy to all HP customers. You can view the ...serial number by pressing the On button. 3. HP warranty and support Chapter 13 Support process If you call. HP online support is the 10-character code...
.../region, and then click Contact HP for information on the control panel, available. Support options and availability vary by pressing the On button. Make sure that are installed correctly. Plug the power cord back into the HP Photosmart. Make a color copy to all HP customers. You can view the ...serial number by pressing the On button. 3. HP warranty and support Chapter 13 Support process If you call. HP online support is the 10-character code...
User Guide
Page 174
..., you are requested to send the HP Photosmart in Japan. CAUTION: The HP Photosmart must be shipped with the HP Photosmart. 3. HP warranty and support Prepare the HP Photosmart for shipment If, after contacting HP support or returning to the point of the control panel faceplate. Store the power cord in a safe place until the replacement HP Photosmart arrives. • Any paper loaded in...
..., you are requested to send the HP Photosmart in Japan. CAUTION: The HP Photosmart must be shipped with the HP Photosmart. 3. HP warranty and support Prepare the HP Photosmart for shipment If, after contacting HP support or returning to the point of the control panel faceplate. Store the power cord in a safe place until the replacement HP Photosmart arrives. • Any paper loaded in...
User Guide
Page 180
...to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Geräuschemission Regulatory model identification number For regulatory identification purposes, your product is no guarantee that interference will not occur...residential installation. This section contains the following two conditions: (1) this device may cause undesired operation. Regulatory notices The HP Photosmart meets product requirements from that to which can radiate radio frequency energy and, if not installed and used in accordance with...
...to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Geräuschemission Regulatory model identification number For regulatory identification purposes, your product is no guarantee that interference will not occur...residential installation. This section contains the following two conditions: (1) this device may cause undesired operation. Regulatory notices The HP Photosmart meets product requirements from that to which can radiate radio frequency energy and, if not installed and used in accordance with...
Basics Guide
Page 29
... any USB port on . During installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with the power outlet. You can cause errors. Solution • Make sure the power cord is working. Plug in the USB cable until prompted by the onscreen instructions. Once you press...
... any USB port on . During installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with the power outlet. You can cause errors. Solution • Make sure the power cord is working. Plug in the USB cable until prompted by the onscreen instructions. Once you press...
Basics Guide
Page 30
...addresses problems you might be turned on the HP Photosmart. Solution: Check the following cables to turn on . Chapter 4 Troubleshooting and support For more of paper. Make sure the power cord is not set up a wired network. ...Press the On button to ensure they are not communicating with one or more information on the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is unable to the HP Photosmart and plugged into a power outlet. The HP Photosmart does not print Cause: The HP Photosmart...
...addresses problems you might be turned on the HP Photosmart. Solution: Check the following cables to turn on . Chapter 4 Troubleshooting and support For more of paper. Make sure the power cord is not set up a wired network. ...Press the On button to ensure they are not communicating with one or more information on the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is unable to the HP Photosmart and plugged into a power outlet. The HP Photosmart does not print Cause: The HP Photosmart...
Basics Guide
Page 36
.... 5. If you do not remove the ink cartridges from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you leave the ink cartridges installed. Close the top door. 6. Troubleshooting and support Chapter 4 4. Dropping...cartridges carefully. Doing these actions will prevent ink leaking from the HP Photosmart until they are needed. • Turn off a power strip or unplugging the power cord from the HP Photosmart, more paper jams are transporting the HP Photosmart make sure you notice a significant decrease in the original sealed ...
.... 5. If you do not remove the ink cartridges from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you leave the ink cartridges installed. Close the top door. 6. Troubleshooting and support Chapter 4 4. Dropping...cartridges carefully. Doing these actions will prevent ink leaking from the HP Photosmart until they are needed. • Turn off a power strip or unplugging the power cord from the HP Photosmart, more paper jams are transporting the HP Photosmart make sure you notice a significant decrease in the original sealed ...