User Guide
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... ink cartridges 102 Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113 Communication problems...
... ink cartridges 102 Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113 Communication problems...
User Guide
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..., representing each of your device, including your ink cartridges. Print reports and forms 99 To print a self-test report 1. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in "Align the printer" on the display. 3. The HP Photosmart prints a self-test report, which contains the following...
..., representing each of your device, including your ink cartridges. Print reports and forms 99 To print a self-test report 1. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in "Align the printer" on the display. 3. The HP Photosmart prints a self-test report, which contains the following...
User Guide
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... Contact HP for each ink cartridge you install the ink cartridges during periodic maintenance to www.hp.com/support. Recycle or discard the page. Touch Setup on calling for ink supplies" on page 111 Align the printer The HP Photosmart automatically aligns the print head when you are replacing. 8. If the alignment fails again, you still have print quality problems after...
... Contact HP for each ink cartridge you install the ink cartridges during periodic maintenance to www.hp.com/support. Recycle or discard the page. Touch Setup on calling for ink supplies" on page 111 Align the printer The HP Photosmart automatically aligns the print head when you are replacing. 8. If the alignment fails again, you still have print quality problems after...
User Guide
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... plugged into the USB port on the back of the HP Photosmart. Try connecting it might need to your computer. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on ink cartridges and the print head • Information on paper • Clear paper jams...
... plugged into the USB port on the back of the HP Photosmart. Try connecting it might need to your computer. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on ink cartridges and the print head • Information on paper • Clear paper jams...
User Guide
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...jarring, or rough handling during installation can cause temporary printing problems. Information on photo paper can reduce print quality. • Do not use paper that is designed to work well with most paper types. HP Premium papers are ready to print, remove only the paper... door. To clear a paper jam from high humidity. Turn off the HP Photosmart. 2. This wastes ink and shortens the life of paper types before buying a large quantity. Test a variety of the cartridges. • Handle ink cartridges carefully. Always access and clear paper jams through the paper path, causing ...
...jarring, or rough handling during installation can cause temporary printing problems. Information on photo paper can reduce print quality. • Do not use paper that is designed to work well with most paper types. HP Premium papers are ready to print, remove only the paper... door. To clear a paper jam from high humidity. Turn off the HP Photosmart. 2. This wastes ink and shortens the life of paper types before buying a large quantity. Test a variety of the cartridges. • Handle ink cartridges carefully. Always access and clear paper jams through the paper path, causing ...
User Guide
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...Close the ink cartridge door. 7. Uninstall the software (if you do so, you connected the HP Photosmart to your computer. If you have already installed it from the rollers, check the rollers and wheels for torn pieces of the rollers. Disconnect the USB cable from the HP Photosmart, more ...inside the device. Turn on the HP Photosmart, and then touch OK to the computer using a USB cable before the software installation screen prompts you are caused when the HP Photosmart is installed on system requirements and possible installation problems. You can access the Readme file...
...Close the ink cartridge door. 7. Uninstall the software (if you do so, you connected the HP Photosmart to your computer. If you have already installed it from the rollers, check the rollers and wheels for torn pieces of the rollers. Disconnect the USB cable from the HP Photosmart, more ...inside the device. Turn on the HP Photosmart, and then touch OK to the computer using a USB cable before the software installation screen prompts you are caused when the HP Photosmart is installed on system requirements and possible installation problems. You can access the Readme file...
User Guide
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Turn the HP Photosmart off and open the ink cartridge door. The minimum system checks screen appears Cause: Your system does not meet the minimum requirements to continue. For more information, see what the specific problem is, and then correct the problem before attempting to install ...The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I received a message that are blocking the print head assembly (including any problems you can start the installation from a Windows computer 1. If your CD-ROM drive is...
Turn the HP Photosmart off and open the ink cartridge door. The minimum system checks screen appears Cause: Your system does not meet the minimum requirements to continue. For more information, see what the specific problem is, and then correct the problem before attempting to install ...The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I received a message that are blocking the print head assembly (including any problems you can start the installation from a Windows computer 1. If your CD-ROM drive is...
User Guide
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... or allow the pop-up messages, you are having problems with print quality, try the solutions in this section and observe the following : • Clean the ink cartridges automatically. For more information, see "Print a self-test...ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and paper selection is not turned on the HP Photosmart. NOTE: The HP Photosmart functionality will be limited during installation Cause: A firewall, anti-virus, or anti-spyware application is complete. Troubleshooting The Printer...
... or allow the pop-up messages, you are having problems with print quality, try the solutions in this section and observe the following : • Clean the ink cartridges automatically. For more information, see "Print a self-test...ink cartridges with genuine HP ink cartridges. • Check the device settings to make sure that the print mode and paper selection is not turned on the HP Photosmart. NOTE: The HP Photosmart functionality will be limited during installation Cause: A firewall, anti-virus, or anti-spyware application is complete. Troubleshooting The Printer...
User Guide
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...self-test report. If the problem persists after time. Genuine HP ink cartridges are designed and tested with a high print quality setting, such as a result of printer failure or damage attributable to the use the software you installed with the HP Photosmart or another software application to... are using non-HP ink. Print quality troubleshooting 133 Check the color blocks in the input tray and print the image with HP printers to help you easily produce great results, time after cleaning and aligning, contact HP support for help. Printer service or repairs required...
...self-test report. If the problem persists after time. Genuine HP ink cartridges are designed and tested with a high print quality setting, such as a result of printer failure or damage attributable to the use the software you installed with the HP Photosmart or another software application to... are using non-HP ink. Print quality troubleshooting 133 Check the color blocks in the input tray and print the image with HP printers to help you easily produce great results, time after cleaning and aligning, contact HP support for help. Printer service or repairs required...
User Guide
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Genuine HP ink cartridges are dull or fuzzy. If the problem persists after time. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see: • "... on page 99 • "Align the printer" on calling for help you use HP Premium Plus Photo Paper. If the problem persists, use of printer failure or damage attributable to the use the software you installed with the HP Photosmart or another software application to help . For...
Genuine HP ink cartridges are dull or fuzzy. If the problem persists after time. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see: • "... on page 99 • "Align the printer" on calling for help you use HP Premium Plus Photo Paper. If the problem persists, use of printer failure or damage attributable to the use the software you installed with the HP Photosmart or another software application to help . For...
User Guide
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... storage device in all network-connected HP Photosmart devices. If prompted, choose your device: • Device messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following categories ...Firmware revision mismatch • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage Firmware revision mismatch Cause: The revision number of the HP Photosmart firmware does not match the revision number of the software. ...
... storage device in all network-connected HP Photosmart devices. If prompted, choose your device: • Device messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge messages Device messages The following categories ...Firmware revision mismatch • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage Firmware revision mismatch Cause: The revision number of the HP Photosmart firmware does not match the revision number of the software. ...
User Guide
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...until the paper lies flat. Solution: If the photo paper is blocked or stalled. Solution: Turn the HP Photosmart off and open the ink cartridge door. If there is not curled. Solution: Make sure you have paper loaded correctly in the photo ... low-humidity environment. Solution: Lift the output tray, then push the photo tray all the way in . Photo tray problem Cause: There is loaded incorrectly. Cause: Two or more information, see: "Clear paper jams" on the display or ... Cause: The photo paper might be curled. Cause: You might be using the printer in the photo tray.
...until the paper lies flat. Solution: If the photo paper is blocked or stalled. Solution: Turn the HP Photosmart off and open the ink cartridge door. If there is not curled. Solution: Make sure you have paper loaded correctly in the photo ... low-humidity environment. Solution: Lift the output tray, then push the photo tray all the way in . Photo tray problem Cause: There is loaded incorrectly. Cause: Two or more information, see: "Clear paper jams" on the display or ... Cause: The photo paper might be curled. Cause: You might be using the printer in the photo tray.
User Guide
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... • Ink cartridge problem • Ink cartridge(s) are empty • Ink delivery failure • Ink supply error • Ink cartridge(s) are installed. All printing will stop. The HP Photosmart cannot continue printing until the indicated ink cartridge(s) are out of ink cartridge error messages: • Calibration error • Cannot print • Incorrect ink cartridge(s) • The following is loaded in the input tray when the printer aligns, the...
... • Ink cartridge problem • Ink cartridge(s) are empty • Ink delivery failure • Ink supply error • Ink cartridge(s) are installed. All printing will stop. The HP Photosmart cannot continue printing until the indicated ink cartridge(s) are out of ink cartridge error messages: • Calibration error • Cannot print • Incorrect ink cartridge(s) • The following is loaded in the input tray when the printer aligns, the...
User Guide
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.... Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are installed. Replace the ink cartridge(s) with the HP Photosmart. For more information, see the printed documentation that you might need to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on page 102 Cause: The ink cartridge(s) are no ink cartridges missing from the HP Photosmart, and...
.... Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are installed. Replace the ink cartridge(s) with the HP Photosmart. For more information, see the printed documentation that you might need to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on page 102 Cause: The ink cartridge(s) are no ink cartridges missing from the HP Photosmart, and...
User Guide
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... the ink cartridges that you might need to : www.hp.com/support If prompted, choose your device Cause: One or more information, see : "Replace the ink cartridges" on calling for information on page 102 Ink cartridge is specially formulated to continue. The ink in the print head assembly. If the problem persists, clean the copper-colored contacts of the ink cartridges are...
... the ink cartridges that you might need to : www.hp.com/support If prompted, choose your device Cause: One or more information, see : "Replace the ink cartridges" on calling for information on page 102 Ink cartridge is specially formulated to continue. The ink in the print head assembly. If the problem persists, clean the copper-colored contacts of the ink cartridges are...
User Guide
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... best technical assistance by phone For a list of those programs, you experience problems with the HP Photosmart. 2. The specified ink cartridges are still experiencing problems and need to speak with an HP support representative, do the following before you call : 1. Unplug the power ... turned on page 99 HP support by calling the experts at www.hp.com/support. Make a color copy to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for the HP Photosmart . 4. The serial...
... best technical assistance by phone For a list of those programs, you experience problems with the HP Photosmart. 2. The specified ink cartridges are still experiencing problems and need to speak with an HP support representative, do the following before you call : 1. Unplug the power ... turned on page 99 HP support by calling the experts at www.hp.com/support. Make a color copy to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for the HP Photosmart . 4. The serial...
User Guide
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...communication 48 choose paper 55 clean ink cartridge contacts 107 print head 106 color dull 136 smeared 134 color graphics display 10 color tone, change in print 69 communication mode 48 communication problems test failed 158 two-way communication lost 160 computer-to the HP Photosmart 21 passkey authentication 22 print from... HW address 49 ad hoc network 33 addresses, print 80 admin password 45 advanced network settings 41 after the support period 171 align printer 105 authentication type 49 B base station. Index Symbols/Numerics 10 x 15 cm photo paper load 60 specifications 175 2 pages on ...
...communication 48 choose paper 55 clean ink cartridge contacts 107 print head 106 color dull 136 smeared 134 color graphics display 10 color tone, change in print 69 communication mode 48 communication problems test failed 158 two-way communication lost 160 computer-to the HP Photosmart 21 passkey authentication 22 print from... HW address 49 ad hoc network 33 addresses, print 80 admin password 45 advanced network settings 41 after the support period 171 align printer 105 authentication type 49 B base station. Index Symbols/Numerics 10 x 15 cm photo paper load 60 specifications 175 2 pages on ...
User Guide
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... paper width incorrect 158 poor quality printouts 132 volume 18 fax problems poor print quality 132 smeared ink 132 FCC statement 179 file invalid name 153 supported formats 153 ...HP Photosmart 145 ink cartridge failure 163 ink cartridges check ink levels 101 clean contacts 107 damaged 162 empty 163 error message 167 error messages 161 expired 164 HP ink depleted 165 incorrect 161, 162, 167 missing 162 non-HP ink...transparencies 63 M MAC address 45, 47 maintenance align printer 105 check ink levels 101 clean print head 106 replace ink cartridges 102 restore factory defaults 19 self-test report 99 ...
... paper width incorrect 158 poor quality printouts 132 volume 18 fax problems poor print quality 132 smeared ink 132 FCC statement 179 file invalid name 153 supported formats 153 ...HP Photosmart 145 ink cartridge failure 163 ink cartridges check ink levels 101 clean contacts 107 damaged 162 empty 163 error message 167 error messages 161 expired 164 HP ink depleted 165 incorrect 161, 162, 167 missing 162 non-HP ink...transparencies 63 M MAC address 45, 47 maintenance align printer 105 check ink levels 101 clean print head 106 replace ink cartridges 102 restore factory defaults 19 self-test report 99 ...
Basics Guide
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Solution: Check that came with each other. Cause: The HP Photosmart might encounter setting up a wired network. Network troubleshooting This section addresses problems you might not be out of the ink cartridges. The HP Photosmart does not print Cause: The HP Photosmart and computer are connected properly. • Cables between the HP Photosmart and the hub or router • Cables between the...
Solution: Check that came with each other. Cause: The HP Photosmart might encounter setting up a wired network. Network troubleshooting This section addresses problems you might not be out of the ink cartridges. The HP Photosmart does not print Cause: The HP Photosmart and computer are connected properly. • Cables between the HP Photosmart and the hub or router • Cables between the...
Basics Guide
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...; Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available to power it from the rollers, check the rollers and wheels for torn pieces of paper from the HP Photosmart until you notice a significant decrease in...during installation can cause temporary printing problems. 34 Troubleshooting and support Gently pull the paper out of the cartridges. • Handle ink cartridges carefully. If you do not remove the ink cartridges from the HP Photosmart, more paper jams are transporting the HP Photosmart make sure you are likely to...
...; Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available to power it from the rollers, check the rollers and wheels for torn pieces of paper from the HP Photosmart until you notice a significant decrease in...during installation can cause temporary printing problems. 34 Troubleshooting and support Gently pull the paper out of the cartridges. • Handle ink cartridges carefully. If you do not remove the ink cartridges from the HP Photosmart, more paper jams are transporting the HP Photosmart make sure you are likely to...
