User Guide
Page 6
...Pack the HP Photosmart...174 14 Technical information Specifications...175 Environmental product stewardship program 176 Paper use...177 Plastics...177 Material safety data sheets 177 Recycling program...177 HP inkjet supplies recycling...power cord 180 Geräuschemission...180 Regulatory wireless statements 180 Wireless: Exposure to radio frequency radiation 180 Wireless: Notice to users in Brazil 181 Wireless: Notice to users in Canada 181 European Union Regulatory Notice 182 Wireless: Notice to users in Taiwan 182 Declaration of conformity (European Economic Area 183 HP Photosmart...
...Pack the HP Photosmart...174 14 Technical information Specifications...175 Environmental product stewardship program 176 Paper use...177 Plastics...177 Material safety data sheets 177 Recycling program...177 HP inkjet supplies recycling...power cord 180 Geräuschemission...180 Regulatory wireless statements 180 Wireless: Exposure to radio frequency radiation 180 Wireless: Notice to users in Brazil 181 Wireless: Notice to users in Canada 181 European Union Regulatory Notice 182 Wireless: Notice to users in Taiwan 182 Declaration of conformity (European Economic Area 183 HP Photosmart...
User Guide
Page 110
... operation and is still being consumed. Self-maintenance sounds 109 Maintain the HP Photosmart To enable FEMP mode ▲ Press and hold the On button for 3 seconds until the HP Photosmart turns off a power strip. Do not remove power from the device during this time. Energy consumption can be lessened by unplugging the power cord or turning off .
... operation and is still being consumed. Self-maintenance sounds 109 Maintain the HP Photosmart To enable FEMP mode ▲ Press and hold the On button for 3 seconds until the HP Photosmart turns off a power strip. Do not remove power from the device during this time. Energy consumption can be lessened by unplugging the power cord or turning off .
User Guide
Page 114
...network communication problems, see "Network troubleshooting" on the back of the HP Photosmart. Make Troubleshooting 113 Make sure the power cord is turned off. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to be working properly. Try connecting it might need ...to the HP Photosmart and plugged into the USB port on page 125....
...network communication problems, see "Network troubleshooting" on the back of the HP Photosmart. Make Troubleshooting 113 Make sure the power cord is turned off. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to be working properly. Try connecting it might need ...to the HP Photosmart and plugged into the USB port on page 125....
User Guide
Page 115
...a power strip or unplugging the power cord from your computer. • Try connecting the USB cable to power it again. Also, make sure you have replacement cartridges available to install. If the hub is plugged into a USB port on your computer. Do not turn off the HP Photosmart, the... print head assembly might need to disconnect older products from the HP Photosmart. After the cable is turned on. You might not return to your computer. • Check other printers or scanners. After you check the connections, try...
...a power strip or unplugging the power cord from your computer. • Try connecting the USB cable to power it again. Also, make sure you have replacement cartridges available to install. If the hub is plugged into a USB port on your computer. Do not turn off the HP Photosmart, the... print head assembly might need to disconnect older products from the HP Photosmart. After the cable is turned on. You might not return to your computer. • Check other printers or scanners. After you check the connections, try...
User Guide
Page 119
...: The HP Photosmart is on. Plug the power cord into a grounded power outlet. 118 Troubleshooting Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are showing in menus on the display • I received a message on the display that the printer alignment failed...
...: The HP Photosmart is on. Plug the power cord into a grounded power outlet. 118 Troubleshooting Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are showing in menus on the display • I received a message on the display that the printer alignment failed...
User Guide
Page 123
... to retry the connection. Continue with the HP Photosmart. 122 Troubleshooting Solution: Check that the HP Photosmart is successful. Click Retry to the next step. 4. If that the USB cable and power cord are plugged in. 3. Unplug the HP Photosmart power cord, and then plug it in again. 2. Do not simply delete the HP Photosmart application files from your computer, you might...
... to retry the connection. Continue with the HP Photosmart. 122 Troubleshooting Solution: Check that the HP Photosmart is successful. Click Retry to the next step. 4. If that the USB cable and power cord are plugged in. 3. Unplug the HP Photosmart power cord, and then plug it in again. 2. Do not simply delete the HP Photosmart application files from your computer, you might...
User Guide
Page 141
... is connected to turn on page 57 Cause: The print head assembly has stalled. In the HP Photosmart Software, click Status. Solution: If the HP Photosmart is turned off , and then unplug the power cord. Cause: The status of the printer driver has changed. 140 Troubleshooting Chapter 12 Solution: Load paper in , and then press the On...
... is connected to turn on page 57 Cause: The print head assembly has stalled. In the HP Photosmart Software, click Status. Solution: If the HP Photosmart is turned off , and then unplug the power cord. Cause: The status of the printer driver has changed. 140 Troubleshooting Chapter 12 Solution: Load paper in , and then press the On...
User Guide
Page 142
...printer. Solution: Look at the On button located on the top of the document that is firmly connected to turn them both of the following: • Disconnect the USB cable from the queue. If it has been cancelled. Make sure the power cord is not corrupt. Press the On button to the HP Photosmart... and plugged into a power outlet. Print troubleshooting 141 In the HP Solution Center, click the device tab. 2. Cause: A deleted print job is busy...
...printer. Solution: Look at the On button located on the top of the document that is firmly connected to turn them both of the following: • Disconnect the USB cable from the queue. If it has been cancelled. Make sure the power cord is not corrupt. Press the On button to the HP Photosmart... and plugged into a power outlet. Print troubleshooting 141 In the HP Solution Center, click the device tab. 2. Cause: A deleted print job is busy...
User Guide
Page 159
...the display on again. Make sure the power cord is turned off. Solution: Change the print setting or load the appropriate paper in the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is blocked or stalled. Solution: Change the...setting or load the appropriate paper in the HP Photosmart. For more information, see: "Clear paper jams" on page 66 Power and connection messages The following is a list of power- and connection-related error messages: • Communication test failed • HP Photosmart not found • Improper shutdown •...
...the display on again. Make sure the power cord is turned off. Solution: Change the print setting or load the appropriate paper in the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is blocked or stalled. Solution: Change the...setting or load the appropriate paper in the HP Photosmart. For more information, see: "Clear paper jams" on page 66 Power and connection messages The following is a list of power- and connection-related error messages: • Communication test failed • HP Photosmart not found • Improper shutdown •...
User Guide
Page 161
...way communication lost Cause: The HP Photosmart is turned off . If the display is blank and the On button is not lit, the HP Photosmart is turned off by using a wall switch, the device can occur. Make sure the power cord is securely connected to the computer..., communication errors can be damaged. Cause: The HP Photosmart is not properly connected to the HP Photosmart and the computer, as shown below. If the HP Photosmart is turned off . Solution: If the HP Photosmart is not connected to turn on the HP Photosmart. ...
...way communication lost Cause: The HP Photosmart is turned off . If the display is blank and the On button is not lit, the HP Photosmart is turned off by using a wall switch, the device can occur. Make sure the power cord is securely connected to the computer..., communication errors can be damaged. Cause: The HP Photosmart is not properly connected to the HP Photosmart and the computer, as shown below. If the HP Photosmart is turned off . Solution: If the HP Photosmart is not connected to turn on the HP Photosmart. ...
User Guide
Page 164
...The indicated ink cartridge(s) are out of warranty date has not been reached, contact HP support. Troubleshooting ink cartridge. Then, plug the power cord back in the message, and then contact HP support. After the maintenance procedure is still under warranty and the end of warranty date... end of ink. Solution: Replace the indicated ink cartridge(s) with the previous ink cartridge during maintenance. Solution: Turn the HP Photosmart off, unplug the power cord, and wait 10 seconds. For more information, see if your ink cartridge is complete, you continue to : www...
...The indicated ink cartridge(s) are out of warranty date has not been reached, contact HP support. Troubleshooting ink cartridge. Then, plug the power cord back in the message, and then contact HP support. After the maintenance procedure is still under warranty and the end of warranty date... end of ink. Solution: Replace the indicated ink cartridge(s) with the previous ink cartridge during maintenance. Solution: Turn the HP Photosmart off, unplug the power cord, and wait 10 seconds. For more information, see if your ink cartridge is complete, you continue to : www...
User Guide
Page 171
...of the HP Photosmart, as a sample printout. b. Unplug the power cord from other companies might be included with the HP Photosmart. 2. Plug the power cord back into the HP Photosmart. Turn on the HP Photosmart by calling the experts at the sticker on calling for technical support. Check the HP Web ... the On button. Turn off the HP Photosmart by device, country/region, and language. b. Make a color copy to have a problem, follow these steps: 1. Have your problem in and turned on the control panel, available. The HP Photosmart is the fastest source for common problems...
...of the HP Photosmart, as a sample printout. b. Unplug the power cord from other companies might be included with the HP Photosmart. 2. Plug the power cord back into the HP Photosmart. Turn on the HP Photosmart by calling the experts at the sticker on calling for technical support. Check the HP Web ... the On button. Turn off the HP Photosmart by device, country/region, and language. b. Make a color copy to have a problem, follow these steps: 1. Have your problem in and turned on the control panel, available. The HP Photosmart is the fastest source for common problems...
User Guide
Page 174
... the point of the control panel faceplate. Store the power cord in a safe place until the replacement HP Photosmart arrives. • Any paper loaded in the input tray • Remove any other cable connected to customers in Japan. Do not return the power cord with a power cord. Prepare the HP Photosmart for repair. Use your hands on each side of...
... the point of the control panel faceplate. Store the power cord in a safe place until the replacement HP Photosmart arrives. • Any paper loaded in the input tray • Remove any other cable connected to customers in Japan. Do not return the power cord with a power cord. Prepare the HP Photosmart for repair. Use your hands on each side of...
User Guide
Page 180
... This equipment generates, uses and can be notified that any changes or modifications made to users in accordance with the marketing name (HP Photosmart D7400 series, etc.) or product numbers (CC247A, etc.). This equipment has been tested and found to comply with the limits for ... encouraged to try to correct the interference by HP may not cause harmful interference, and (2) this device that are designed to which can radiate radio frequency energy and, if not installed and used in Japan about power cord • Geräuschemission Regulatory model identification number...
... This equipment generates, uses and can be notified that any changes or modifications made to users in accordance with the marketing name (HP Photosmart D7400 series, etc.) or product numbers (CC247A, etc.). This equipment has been tested and found to comply with the limits for ... encouraged to try to correct the interference by HP may not cause harmful interference, and (2) this device that are designed to which can radiate radio frequency energy and, if not installed and used in Japan about power cord • Geräuschemission Regulatory model identification number...
User Guide
Page 181
... manner to the antenna shall not be used in such a manner that the potential for users in Japan Notice to users in Japan about power cord Geräuschemission Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Regulatory wireless statements This section contains... 14 Notice to users in Taiwan Wireless: Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of exceeding the FCC radio frequency exposure limits, human proximity to minimize the potential for human contact during normal operation.
... manner to the antenna shall not be used in such a manner that the potential for users in Japan Notice to users in Japan about power cord Geräuschemission Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Regulatory wireless statements This section contains... 14 Notice to users in Taiwan Wireless: Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of exceeding the FCC radio frequency exposure limits, human proximity to minimize the potential for human contact during normal operation.
User Guide
Page 189
...) 183 declaration of conformity (U.S.) 183 Directive 2002/95/EC 177 FCC statement 179 geräuschemission 180 notice to users in Japan (power cord) 180 notice to users in Japan (VCCI) 180 notice to users in Korea 180 regulatory model identification number 179 wireless statements 180 reinstall...measurements 120 jams, paper 64, 120 language, display 120 low signal 129 network connection 129 network setup 125 Passphrase, invalid 130 printer alignment 120 printer not found 131 Readme file 117 software installation 121 USB cable 119 WEP key 130 wireless setup wizard 125, 128 troubleshooting cannot...
...) 183 declaration of conformity (U.S.) 183 Directive 2002/95/EC 177 FCC statement 179 geräuschemission 180 notice to users in Japan (power cord) 180 notice to users in Japan (VCCI) 180 notice to users in Korea 180 regulatory model identification number 179 wireless statements 180 reinstall...measurements 120 jams, paper 64, 120 language, display 120 low signal 129 network connection 129 network setup 125 Passphrase, invalid 130 printer alignment 120 printer not found 131 Readme file 117 software installation 121 USB cable 119 WEP key 130 wireless setup wizard 125, 128 troubleshooting cannot...
Basics Guide
Page 29
...the onscreen instructions. Go to turn on. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet • If you know works, and see if the appliance has power. Solution: The HP Photosmart might have installed the software, connecting your computer to any USB port...take a few minutes for the HP Photosmart to : www.hp.com/ support. Solution • Make sure the power cord is on. During installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with my computer Cause: The ...
...the onscreen instructions. Go to turn on. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet • If you know works, and see if the appliance has power. Solution: The HP Photosmart might have installed the software, connecting your computer to any USB port...take a few minutes for the HP Photosmart to : www.hp.com/ support. Solution • Make sure the power cord is on. During installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with my computer Cause: The ...
Basics Guide
Page 30
.... Solution: Load paper in the input tray. Make sure the power cord is turned off. The computer is unable to ensure they are not connected properly. Solution: Check the following cables to discover the HP Photosmart Cause: Cables are connected properly. • Cables between the HP Photosmart and the hub or router • Cables between the...
.... Solution: Load paper in the input tray. Make sure the power cord is turned off. The computer is unable to ensure they are not connected properly. Solution: Check the following cables to discover the HP Photosmart Cause: Cables are connected properly. • Cables between the HP Photosmart and the hub or router • Cables between the...
Basics Guide
Page 36
.... This wastes ink and shortens the life of the rollers. Do not turn off the device by turning off a power strip or unplugging the power cord from the HP Photosmart, more paper jams are needed. • Turn off the device by pressing the On button to continue the current ...ink cartridge on or before the install by pressing the On button located on the HP Photosmart, and then touch OK to power it from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available to occur. 5. Troubleshooting and...
.... This wastes ink and shortens the life of the rollers. Do not turn off the device by turning off a power strip or unplugging the power cord from the HP Photosmart, more paper jams are needed. • Turn off the device by pressing the On button to continue the current ...ink cartridge on or before the install by pressing the On button located on the HP Photosmart, and then touch OK to power it from the print head assembly. • Clean the print head (via the Printer Toolbox Software maintenance) when you have replacement cartridges available to occur. 5. Troubleshooting and...