HP CP 1700 Series - (English) User's Guide
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...printheads 7-3 Replacing the printheads 7-3 Maintaining the ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing problems ...smearing 8-7 Ink is not filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed ...
...printheads 7-3 Replacing the printheads 7-3 Maintaining the ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing problems ...smearing 8-7 Ink is not filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed ...
HP CP 1700 Series - (English) User's Guide
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Includes specific information about setting up your computer, perform simple printer tasks, and resolve printer problems. Other resources for buying the HP Color Inkjet CP1700 series printer. Includes overview information about printhead health. 1 Getting started Thank you for product ...Setup Poster - This guide provides details about how to this guide when you choose not to " and troubleshooting instructions, and provides information about and procedures performed using the printer software. l Reference Guide - You probably referred to set up the product. l Toolbox - Toolbox ...
Includes specific information about setting up your computer, perform simple printer tasks, and resolve printer problems. Other resources for buying the HP Color Inkjet CP1700 series printer. Includes overview information about printhead health. 1 Getting started Thank you for product ...Setup Poster - This guide provides details about how to this guide when you choose not to " and troubleshooting instructions, and provides information about and procedures performed using the printer software. l Reference Guide - You probably referred to set up the product. l Toolbox - Toolbox ...
HP CP 1700 Series - (English) User's Guide
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... open the Toolbox by -step guidance for basic printing tasks and provides help information about using the printer, troubleshooting, and contacting HP. The drop-down list displays the currently selected printer. ENWW 6-1 The status window displays the printer status. The Ink Level Information window displays part number and status information about the installed cartridges, including...
... open the Toolbox by -step guidance for basic printing tasks and provides help information about using the printer, troubleshooting, and contacting HP. The drop-down list displays the currently selected printer. ENWW 6-1 The status window displays the printer status. The Ink Level Information window displays part number and status information about the installed cartridges, including...
HP CP 1700 Series - (English) User's Guide
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..., open when trying to print a diagnostic page, and then contact HP Customer Support. Resolving printer problems The following : l The POWER (green) light is securely connected to troubleshoot common printer problems, such as paper jams and poor quality printing. 8 Troubleshooting This chapter provides information about contacting HP Customer Support, see "Contacting customer support." For information about how...
..., open when trying to print a diagnostic page, and then contact HP Customer Support. Resolving printer problems The following : l The POWER (green) light is securely connected to troubleshoot common printer problems, such as paper jams and poor quality printing. 8 Troubleshooting This chapter provides information about contacting HP Customer Support, see "Contacting customer support." For information about how...
HP CP 1700 Series - (English) User's Guide
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... assistance. Contacting customer support 8-14 The information in the following HP websites for the latest printer software, and the latest product, operating system, and support information: http://www.hp.com/cposupport http://www.hp.com/support/cp1700 HP telephone support During the warranty period, you to troubleshoot Macintosh printing problems, see the Mac Readme file on the...
... assistance. Contacting customer support 8-14 The information in the following HP websites for the latest printer software, and the latest product, operating system, and support information: http://www.hp.com/cposupport http://www.hp.com/support/cp1700 HP telephone support During the warranty period, you to troubleshoot Macintosh printing problems, see the Mac Readme file on the...
HP CP 1700 Series - (English) User's Guide
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... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
HP CP 1700 Series - (English) User's Guide
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...printer C-2 disks, copying software to 4-2 Flyer Paper, HP part numbers A-4 fonts, included C-1 front manual feed capacity 2-10, 5-5 custom-size media, printing from 5-11 feeding problems 8-13 jams, clearing 8-9 loading paper 2-12 locating 2-1 media supported 2-10 G glossy papers HP Glossy Greeting Card Paper A-5 HP Photo Quality InkJet/Design A-3 graphics, troubleshooting... 8-5, 8-7 greeting cards capacities, trays 5-5 HP papers A-5 margins, minimum 5-7 printing ...
...printer C-2 disks, copying software to 4-2 Flyer Paper, HP part numbers A-4 fonts, included C-1 front manual feed capacity 2-10, 5-5 custom-size media, printing from 5-11 feeding problems 8-13 jams, clearing 8-9 loading paper 2-12 locating 2-1 media supported 2-10 G glossy papers HP Glossy Greeting Card Paper A-5 HP Photo Quality InkJet/Design A-3 graphics, troubleshooting... 8-5, 8-7 greeting cards capacities, trays 5-5 HP papers A-5 margins, minimum 5-7 printing ...
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... cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 Ink Level Information window 6-1 ink smears 8-7 inkjet paper HP A-2 trays supporting 2-10 input trays Auto-Pick 5-5 capacities 5-5 custom-size media, printing from 5-11 envelopes, printing from 5-9 ENWW I /O C-2 IR lens. trays supporting 2-10 help customer support 8-14 online 1-1 printer driver 5-3 Toolbox 6-1 hook, carriage lock...
... cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 Ink Level Information window 6-1 ink smears 8-7 inkjet paper HP A-2 trays supporting 2-10 input trays Auto-Pick 5-5 capacities 5-5 custom-size media, printing from 5-11 envelopes, printing from 5-9 ENWW I /O C-2 IR lens. trays supporting 2-10 help customer support 8-14 online 1-1 printer driver 5-3 Toolbox 6-1 hook, carriage lock...
HP CP 1700 Series - (English) User's Guide
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... installation 3-3 peer-to-peer, setting up 3-1 Printer Information 6-1 noise specifications C-2 Normal mode 8-7 not responding, troubleshooting 8-2 Novell NetWare 3-2 O on/off button 2-3, 2-7 online help customer support 8-14 printer driver 5-3 sources of 1-1 Toolbox 6-1 operating environment...guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10 margins, minimum 5-6 I-4 special 5-10 specifications 5-3 transparencies 5-1, 5-11 tray selection 5-5 types supported 2-10 weight specifications C-2 memory, included C-2 messages B-1 Microsoft Windows. troubleshooting 8-4 LCD panel buttons and lights...
... installation 3-3 peer-to-peer, setting up 3-1 Printer Information 6-1 noise specifications C-2 Normal mode 8-7 not responding, troubleshooting 8-2 Novell NetWare 3-2 O on/off button 2-3, 2-7 online help customer support 8-14 printer driver 5-3 sources of 1-1 Toolbox 6-1 operating environment...guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10 margins, minimum 5-6 I-4 special 5-10 specifications 5-3 transparencies 5-1, 5-11 tray selection 5-5 types supported 2-10 weight specifications C-2 memory, included C-2 messages B-1 Microsoft Windows. troubleshooting 8-4 LCD panel buttons and lights...
HP CP 1700 Series - (English) User's Guide
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... C-1 PDAs infrared lens, locating 2-3 printing from 5-9 troubleshooting 8-4 peer-to-peer networks, setting up 3-1 part numbers A-2 printer drivers AutoCAD 4-5 checking for 4-5 portrait orientation 2-11 ports locating 2-3 settings 8-3 troubleshooting 8-4 posters, printing 5-1 power button 2-3, 2-7 cord, plugging in printer 2-7 portable devices infrared lens, locating 2-3 printing from 5-9 troubleshooting 8-4 phone support 8-14 photo paper HP A-3 HP Premium A-3 printing on 5-12 Photo Paper, trays...
... C-1 PDAs infrared lens, locating 2-3 printing from 5-9 troubleshooting 8-4 peer-to-peer networks, setting up 3-1 part numbers A-2 printer drivers AutoCAD 4-5 checking for 4-5 portrait orientation 2-11 ports locating 2-3 settings 8-3 troubleshooting 8-4 posters, printing 5-1 power button 2-3, 2-7 cord, plugging in printer 2-7 portable devices infrared lens, locating 2-3 printing from 5-9 troubleshooting 8-4 phone support 8-14 photo paper HP A-3 HP Premium A-3 printing on 5-12 Photo Paper, trays...
HP CP 1700 Series - (English) User's Guide
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... C-3 Sales and Support Offices 8-16 servers, HP JetDirect adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 service and support 8-14 setting up auto-duplex unit 2-6 cables 2-12 I-6 DOS software 4-5 ink cartridges 2-7 Macintosh software 4-3 printer 2-4 printheads 2-8 software 2-12 Tray 2 2-5 Windows software 4-1 settings, printer driver 5-2 size specifications media 5-3 printer C-2 slow printing, troubleshooting 8-3 software copying 4-2 DOS, installing 4-5 downloading 4-1 installing...
... C-3 Sales and Support Offices 8-16 servers, HP JetDirect adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 service and support 8-14 setting up auto-duplex unit 2-6 cables 2-12 I-6 DOS software 4-5 ink cartridges 2-7 Macintosh software 4-3 printer 2-4 printheads 2-8 software 2-12 Tray 2 2-5 Windows software 4-1 settings, printer driver 5-2 size specifications media 5-3 printer C-2 slow printing, troubleshooting 8-3 software copying 4-2 DOS, installing 4-5 downloading 4-1 installing...
HP CP 1700 Series - (English) User's Guide
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... 2-1 media supported 2-10 part numbers A-1 troubleshooting basics 8-1 blank pages 8-4 cables 8-1 color problems 8-7 customer support 8-14 cut-off pages 8-5 diagnostic page, printing 8-13 feeding problems 8-12 ink smears 8-7 jams 8-9 layout 8-5 LCD messages B-1 Macintosh problems 8-14 power 8-2 print quality 8-6 speed 8-3 trays 8-12 T-shirt Transfers, HP Iron-on A-5 turning on printer 2-7 two-sided printing 5-7 See also auto...
... 2-1 media supported 2-10 part numbers A-1 troubleshooting basics 8-1 blank pages 8-4 cables 8-1 color problems 8-7 customer support 8-14 cut-off pages 8-5 diagnostic page, printing 8-13 feeding problems 8-12 ink smears 8-7 jams 8-9 layout 8-5 LCD messages B-1 Macintosh problems 8-14 power 8-2 print quality 8-6 speed 8-3 trays 8-12 T-shirt Transfers, HP Iron-on A-5 turning on printer 2-7 two-sided printing 5-7 See also auto...
Service Manual
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... 10 sheets, A4 paper types Manuals documentation release notes Hp JetDirect guide user guide reference guide setup poster printer web sites purpose •= Includes installation and the latest printer information •= Includes last minute changes and software troubleshooting tips. •= Configuring the printer for network printing •= Troubleshooting •= Help sources •= Setting up the computer...
... 10 sheets, A4 paper types Manuals documentation release notes Hp JetDirect guide user guide reference guide setup poster printer web sites purpose •= Includes installation and the latest printer information •= Includes last minute changes and software troubleshooting tips. •= Configuring the printer for network printing •= Troubleshooting •= Help sources •= Setting up the computer...
Service Manual
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... City: 5258 9922 •= Outside Mexico City: 01 800 472 6684 09 356 6640 22 11 6299 0 800 10111 1 - 30 hp confidential tour of the product They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. Customer support representatives answer questions regarding the setup, configuration, installation, and operation...
... City: 5258 9922 •= Outside Mexico City: 01 800 472 6684 09 356 6640 22 11 6299 0 800 10111 1 - 30 hp confidential tour of the product They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. Customer support representatives answer questions regarding the setup, configuration, installation, and operation...
Service Manual
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... software settings 53 changing the default printer settings 53 changing print settings for the current document 53 troubleshooting usage issues 54 power light of the printer blinks amber and green, alternately 54 printer takes a long time to print 54 troubleshooting paper jams 55 clearing paper jam ...by opening the top cover 55 clearing paper jam in tray 1 55 clearing paper jam in tray 2 56 clearing paper jam in rear access panel 56 print quality troubleshooting 57 poor print quality...57 meaningless characters printed 57 3 - 2 hp...
... software settings 53 changing the default printer settings 53 changing print settings for the current document 53 troubleshooting usage issues 54 power light of the printer blinks amber and green, alternately 54 printer takes a long time to print 54 troubleshooting paper jams 55 clearing paper jam ...by opening the top cover 55 clearing paper jam in tray 1 55 clearing paper jam in tray 2 56 clearing paper jam in rear access panel 56 print quality troubleshooting 57 poor print quality...57 meaningless characters printed 57 3 - 2 hp...
Service Manual
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... 54 hp confidential use and maintain a the carriage might be stalled) •= The latest version of the firmware is absent or the firmware might have been incorrectly flashed •= Turn off the printer, wait for sometime, and turn on the printer again. •= Turn off the printer and then... is set to ECP. •= Check the status of the printer blinks amber and green, alternately cause solution •= A nonrecoverable error has occurred. (e.g. troubleshooting usage issues power light of the printer blinks amber and green, alternately symptom Power light of the ink cartridges...
... 54 hp confidential use and maintain a the carriage might be stalled) •= The latest version of the firmware is absent or the firmware might have been incorrectly flashed •= Turn off the printer, wait for sometime, and turn on the printer again. •= Turn off the printer and then... is set to ECP. •= Check the status of the printer blinks amber and green, alternately cause solution •= A nonrecoverable error has occurred. (e.g. troubleshooting usage issues power light of the printer blinks amber and green, alternately symptom Power light of the ink cartridges...
Service Manual
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...jam in tray 1 use and maintain hp confidential 3 - 55 Select new paper and reload the printer with it. Note Ensure that were jammed in the printer. Remove all covers of the printer. •=Press the RESUME button to the right side of the printer. 3. If the carriage does not ...of the tray. Reprint the pages that the paper is visible from the printer. 2. Locate and remove the jammed paper from the output tray. 2. After clearing the jam: •=Close all paper from Tray 1. 3. troubleshooting paper jams To clear a paper jam, first check the paper input paths...
...jam in tray 1 use and maintain hp confidential 3 - 55 Select new paper and reload the printer with it. Note Ensure that were jammed in the printer. Remove all covers of the printer. •=Press the RESUME button to the right side of the printer. 3. If the carriage does not ...of the tray. Reprint the pages that the paper is visible from the printer. 2. Locate and remove the jammed paper from the output tray. 2. After clearing the jam: •=Close all paper from Tray 1. 3. troubleshooting paper jams To clear a paper jam, first check the paper input paths...
Service Manual
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meaningless characters printed use and maintain hp confidential 3 - 57 o Check and replace low or empty ink cartridges. •= Check the paper quality o Ensure that the cable connection at both the ends is ... too moist or too rough. •= Check the inside of the printer o Clean the inside of the printer with a lint-free cloth. o Print the document by using is damaged. print quality troubleshooting poor print quality symptom Poor print quality cause solution •= Printer needs cleaning •= Ink supplies issues •= Check the printheads and...
meaningless characters printed use and maintain hp confidential 3 - 57 o Check and replace low or empty ink cartridges. •= Check the paper quality o Ensure that the cable connection at both the ends is ... too moist or too rough. •= Check the inside of the printer o Clean the inside of the printer with a lint-free cloth. o Print the document by using is damaged. print quality troubleshooting poor print quality symptom Poor print quality cause solution •= Printer needs cleaning •= Ink supplies issues •= Check the printheads and...
Service Manual
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... Print Creator ...12 windows XP statement ...13 driver features ...14 software drivers available with the hp color inkjet printer cp1700 14 features of the software driver for each OS 14 smart features for each OS 14 troubleshooting process ...16 check the printer setup ...16 check the computer...16 print a demo/duplex demo page 16 print a demo page...
... Print Creator ...12 windows XP statement ...13 driver features ...14 software drivers available with the hp color inkjet printer cp1700 14 features of the software driver for each OS 14 smart features for each OS 14 troubleshooting process ...16 check the printer setup ...16 check the computer...16 print a demo/duplex demo page 16 print a demo page...
Service Manual
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... - B size - normal mode - printout 31 diagnostic tests : no output ...26 continuous H pattern ...26 continuous color H pattern 26 pen recovery level 1 ...26 pen recovery level 2 ...26 pen recovery level 3 ...26 purge RIDS...pick: 2nd...27 continuous pick: main duplex 27 continuous pick: 2nd duplex 27 product troubleshooting and issue resolution 28 performing print software troubleshooting 30 performing internal diagnostic tests 31 diagnostic test : output - A size - econofast...Africa ...33 4 - 2 hp confidential support tray 1 25 skew test - Output - tray 2 25 skew test -
... - B size - normal mode - printout 31 diagnostic tests : no output ...26 continuous H pattern ...26 continuous color H pattern 26 pen recovery level 1 ...26 pen recovery level 2 ...26 pen recovery level 3 ...26 purge RIDS...pick: 2nd...27 continuous pick: main duplex 27 continuous pick: 2nd duplex 27 product troubleshooting and issue resolution 28 performing print software troubleshooting 30 performing internal diagnostic tests 31 diagnostic test : output - A size - econofast...Africa ...33 4 - 2 hp confidential support tray 1 25 skew test - Output - tray 2 25 skew test -