HP CP 1700 Series - (English) User's Guide
Page 4
...the printheads 7-3 Replacing the printheads 7-3 Maintaining the ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing ... smearing 8-7 Ink is not filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed ...
...the printheads 7-3 Replacing the printheads 7-3 Maintaining the ink cartridges 7-4 Troubleshooting Checking the basics 8-1 Resolving printer problems 8-1 Unexpected printer shutdown 8-2 Printer is not responding (nothing prints 8-2 Printer light blinks alternating amber and green 8-3 Printer takes a long time to print 8-3 Resolving printing ... smearing 8-7 Ink is not filling the text or graphics completely 8-7 Faded or dull-colored output 8-7 Colors are printing as black and white 8-8 Colors do not line up properly 8-9 Resolving paper-feed problems 8-9 Print media is jammed ...
HP CP 1700 Series - (English) User's Guide
Page 8
... access latch. 12 Tray Extension Lock-Unlocks to perform basic printer operations. For a complete description of the printer, and buttons that you to print from its color-coded socket. 10 Hook-Connects to the carriage lock. 7 Ink cartridge cover-Provides access to the ink cartridges. 8 Printhead cover-Provides access to the printheads. 9 Printhead access latch...
... access latch. 12 Tray Extension Lock-Unlocks to perform basic printer operations. For a complete description of the printer, and buttons that you to print from its color-coded socket. 10 Hook-Connects to the carriage lock. 7 Ink cartridge cover-Provides access to the ink cartridges. 8 Printhead cover-Provides access to the printheads. 9 Printhead access latch...
HP CP 1700 Series - (English) User's Guide
Page 13
... installing it. For information about using the auto-duplex unit, see "Two-sided printing (duplexing)." Step 6: Install the ink cartridges 1 If it is not already on, turn on the printer. 2 Lift the ink cartridge door. ENWW 2-7 2 Slide the auto-duplex unit into place. Use these buttons only for removing the auto-duplex unit...
... installing it. For information about using the auto-duplex unit, see "Two-sided printing (duplexing)." Step 6: Install the ink cartridges 1 If it is not already on, turn on the printer. 2 Lift the ink cartridge door. ENWW 2-7 2 Slide the auto-duplex unit into place. Use these buttons only for removing the auto-duplex unit...
HP CP 1700 Series - (English) User's Guide
Page 14
Step 7: Install the printheads 1 Make sure the printer is turned on each ink cartridge into its package. 4 Install each ink cartridge to release the hook from the rear. Follow the colored arrows to properly install the ink cartridges. 5 Press firmly on . 2 Lift the printhead cover. Open the printhead access latch by lifting it from the carriage lock. 2-8 ENWW Pull the latch forward and down to ensure proper contact after installation. 3 Remove each ink cartridge from its own color-coded socket.
Step 7: Install the printheads 1 Make sure the printer is turned on each ink cartridge into its package. 4 Install each ink cartridge to release the hook from the rear. Follow the colored arrows to properly install the ink cartridges. 5 Press firmly on . 2 Lift the printhead cover. Open the printhead access latch by lifting it from the carriage lock. 2-8 ENWW Pull the latch forward and down to ensure proper contact after installation. 3 Remove each ink cartridge from its own color-coded socket.
HP CP 1700 Series - (English) User's Guide
Page 15
...does not correspond to the color sequence of the printer. 4 Remove each printhead from each printhead. Hook the carriage lock to the latch and then push the latch backwards until it forward. 3 Lift and push the printhead access latch toward the back of the ink cartridges. 6 Press firmly on ... to close , ensure that the printheads are seated properly by pushing down firmly on each printhead. 8 Close the printhead cover and the ink cartridge cover. 2-9 ENWW 5 Insert each printhead into its original position. If the printhead access latch will have to use some force to ensure proper...
...does not correspond to the color sequence of the printer. 4 Remove each printhead from each printhead. Hook the carriage lock to the latch and then push the latch backwards until it forward. 3 Lift and push the printhead access latch toward the back of the ink cartridges. 6 Press firmly on ... to close , ensure that the printheads are seated properly by pushing down firmly on each printhead. 8 Close the printhead cover and the ink cartridge cover. 2-9 ENWW 5 Insert each printhead into its original position. If the printhead access latch will have to use some force to ensure proper...
HP CP 1700 Series - (English) User's Guide
Page 43
... your desktop. The drop-down list displays the currently selected printer. 6 Using the Toolbox The Toolbox provides status and maintenance information about using the printer, troubleshooting, and contacting HP. The Ink Level Information window displays part number and status information about the installed cartridges, including the amount of ink available in order to enable...
... your desktop. The drop-down list displays the currently selected printer. 6 Using the Toolbox The Toolbox provides status and maintenance information about using the printer, troubleshooting, and contacting HP. The Ink Level Information window displays part number and status information about the installed cartridges, including the amount of ink available in order to enable...
HP CP 1700 Series - (English) User's Guide
Page 45
... and debris. l Clean the inside of the printer, the printheads, and the ink cartridges from the Toolbox. 7 Maintaining the printer This chapter explains basic printer maintenance, including cleaning the printer, and maintaining the printheads and ink cartridges. You can find information about the state of the printer 1 Turn the printer off the paper feed guides (shaded areas) with...
... and debris. l Clean the inside of the printer, the printheads, and the ink cartridges from the Toolbox. 7 Maintaining the printer This chapter explains basic printer maintenance, including cleaning the printer, and maintaining the printheads and ink cartridges. You can find information about the state of the printer 1 Turn the printer off the paper feed guides (shaded areas) with...
HP CP 1700 Series - (English) User's Guide
Page 48
...an ink cartridge is running out. Only replace the ink cartridge for the color that is not responsible for replacing them when the ink runs out. Maintaining the ink cartridges The ink cartridges should be replaced. You should not require maintenance except for damage to the printer that ... an ink cartridge 1 With the printer on, lift the ink cartridge cover. 2 Remove the ink cartridge that results from the Toolbox. You do not have to replace all four ink cartridges when one runs out. After initialization, an alignment page will need to replace a cartridge. HP is running out...
...an ink cartridge is running out. Only replace the ink cartridge for the color that is not responsible for replacing them when the ink runs out. Maintaining the ink cartridges The ink cartridges should be replaced. You should not require maintenance except for damage to the printer that ... an ink cartridge 1 With the printer on, lift the ink cartridge cover. 2 Remove the ink cartridge that results from the Toolbox. You do not have to replace all four ink cartridges when one runs out. After initialization, an alignment page will need to replace a cartridge. HP is running out...
HP CP 1700 Series - (English) User's Guide
Page 50
... sure the power cord is connected firmly to the printer and to print when the printer was off and you did not see "Contacting customer support." If the printer vents are located on the LCD panel of the printer. Unplug the printer and call HP Customer Support. l Check to a working outlet, ... see a steady green light next to make sure the ink cartridges, printheads, and media are not covered and the printer is not jammed in a cool, dry location. Finally, make sure your printer does not turn the printer on the printer for a few seconds. Make sure the vents are loaded correctly...
... sure the power cord is connected firmly to the printer and to print when the printer was off and you did not see "Contacting customer support." If the printer vents are located on the LCD panel of the printer. Unplug the printer and call HP Customer Support. l Check to a working outlet, ... see a steady green light next to make sure the ink cartridges, printheads, and media are not covered and the printer is not jammed in a cool, dry location. Finally, make sure your printer does not turn the printer on the printer for a few seconds. Make sure the vents are loaded correctly...
HP CP 1700 Series - (English) User's Guide
Page 52
...with protective plastic film covering the ink nozzles. Infrared printing does not work Check for empty ink cartridges l If you are printing black text and a blank page prints, your printer is removed from which you are sending the print job. 8-4 ENWW Resolving printing problems This ..., click Settings and then Printers to the parallel port. Check for obstacles l Clear any ink cartridges that the tape is selected as a Zip drive. Check the printer setup l Make sure your black ink cartridge might be empty. In the Printers folder, right-click the printer icon, and then select...
...with protective plastic film covering the ink nozzles. Infrared printing does not work Check for empty ink cartridges l If you are printing black text and a blank page prints, your printer is removed from which you are sending the print job. 8-4 ENWW Resolving printing problems This ..., click Settings and then Printers to the parallel port. Check for obstacles l Clear any ink cartridges that the tape is selected as a Zip drive. Check the printer setup l Make sure your black ink cartridge might be empty. In the Printers folder, right-click the printer icon, and then select...
HP CP 1700 Series - (English) User's Guide
Page 54
Poor print quality Check the printheads and ink cartridges l Replace any clogged or worn printheads or low or empty ink cartridges, and then try to print again. Check the inside of the printer l The inside of the printer with a lint-free cloth, and then try to print again. For information ... "Minimum margins." Turn off at both ends is good and that the media you are using meets HP specifications, and then try to properly interpret print settings. Otherwise, check your printer. For information about margin settings, see "Load paper." Make sure the cable connection at the edges ...
Poor print quality Check the printheads and ink cartridges l Replace any clogged or worn printheads or low or empty ink cartridges, and then try to print again. Check the inside of the printer l The inside of the printer with a lint-free cloth, and then try to print again. For information ... "Minimum margins." Turn off at both ends is good and that the media you are using meets HP specifications, and then try to properly interpret print settings. Otherwise, check your printer. For information about margin settings, see "Load paper." Make sure the cable connection at the edges ...
HP CP 1700 Series - (English) User's Guide
Page 55
...time to dry before handling it. Replace the empty ink cartridge. If you to replace the ink cartridge see "Selecting print media." Faded or dull-colored output Check the print mode l The Fast mode allows you can use HP Premium Paper designed for use a lot of media do ...drafts. Try using a backup copy of ink. To achieve better colored printout, select Normal or Best mode in the printer driver. For guidelines about selecting media, see "Selecting print media." l Your ink cartridge might be out of your printer. This is smearing Check the print mode l When you print...
...time to dry before handling it. Replace the empty ink cartridge. If you to replace the ink cartridge see "Selecting print media." Faded or dull-colored output Check the print mode l The Fast mode allows you can use HP Premium Paper designed for use a lot of media do ...drafts. Try using a backup copy of ink. To achieve better colored printout, select Normal or Best mode in the printer driver. For guidelines about selecting media, see "Selecting print media." l Your ink cartridge might be out of your printer. This is smearing Check the print mode l When you print...
HP CP 1700 Series - (English) User's Guide
Page 56
... connected and have run out of one or more of your ink cartridges is probably out of the ink cartridges in Grayscale is not selected. For more colors of ink. Colors are printing Check the printer driver settings l The Print In Grayscale check box might have printed properly.... Check the ink cartridges l When colors are broken, one or more information about how to clean...
... connected and have run out of one or more of your ink cartridges is probably out of the ink cartridges in Grayscale is not selected. For more colors of ink. Colors are printing Check the printer driver settings l The Print In Grayscale check box might have printed properly.... Check the ink cartridges l When colors are broken, one or more information about how to clean...
HP CP 1700 Series - (English) User's Guide
Page 57
Refilling processes and the use of incompatible inks can align the printheads from the LCD panel, see "HP Supplies and Accessories." Colors do not line up properly Check the printheads l The printheads on your software to check for gaps in reduced print ...provides solutions to align the printheads from the Toolbox. Check the ink cartridges l Make sure the ink cartridges have selected the correct media type in the printer, follow these accessories. 8-9 HP does not guarantee or support refilled ink cartridges. Also, make sure that you might notice print quality improvement by ...
Refilling processes and the use of incompatible inks can align the printheads from the LCD panel, see "HP Supplies and Accessories." Colors do not line up properly Check the printheads l The printheads on your software to check for gaps in reduced print ...provides solutions to align the printheads from the Toolbox. Check the ink cartridges l Make sure the ink cartridges have selected the correct media type in the printer, follow these accessories. 8-9 HP does not guarantee or support refilled ink cartridges. Also, make sure that you might notice print quality improvement by ...
HP CP 1700 Series - (English) User's Guide
Page 65
Accessories You can order HP supplies and accessories from the HP website. Visit HPshopping.com (http://www.hpshopping.com) for more information. A HP Supplies and Accessories You can order the following accessories: 250-sheet input tray (Tray 2) HP auto-duplex unit Supplies C8220A C8219A Ink cartridges HP No. 10 Black (69 ml) HP No. 11 Cyan (28 ml) HP No. 11 Magenta (28 ml) HP No. 11 Yellow (28 ml) Printheads HP No. 11 Black HP No. 11 Cyan HP No. 11 Magenta HP No. 11 Yellow C4844A C4836A C4837A C4838A C4810A C4811A C4812A C4813A ENWW A-1
Accessories You can order HP supplies and accessories from the HP website. Visit HPshopping.com (http://www.hpshopping.com) for more information. A HP Supplies and Accessories You can order the following accessories: 250-sheet input tray (Tray 2) HP auto-duplex unit Supplies C8220A C8219A Ink cartridges HP No. 10 Black (69 ml) HP No. 11 Cyan (28 ml) HP No. 11 Magenta (28 ml) HP No. 11 Yellow (28 ml) Printheads HP No. 11 Black HP No. 11 Cyan HP No. 11 Magenta HP No. 11 Yellow C4844A C4836A C4837A C4838A C4810A C4811A C4812A C4813A ENWW A-1
HP CP 1700 Series - (English) User's Guide
Page 70
... the messages that might appear on contacting HP, see "Print media is jammed." [COLOR] INK CARTRIDGE The cartridge is out of the recommended actions, contact an HP-authorized service or support provider. No action required. Clear the jammed paper. REPLACE [COLOR] INK CARTRIDGE The printer detects a faulty ink Reinstall the faulty ink cartridge. cartridge and try to print. No action...
... the messages that might appear on contacting HP, see "Print media is jammed." [COLOR] INK CARTRIDGE The cartridge is out of the recommended actions, contact an HP-authorized service or support provider. No action required. Clear the jammed paper. REPLACE [COLOR] INK CARTRIDGE The printer detects a faulty ink Reinstall the faulty ink cartridge. cartridge and try to print. No action...
HP CP 1700 Series - (English) User's Guide
Page 71
... a Follow the instructions in the PRINTHEAD cartridge or printhead. Replace the ink cartridge. Reinstall or replace the printhead as appropriate. If the error persists, contact HP customer support. B-2 ENWW INCOMPATIBLE [COLOR] The printhead is running low on ink. Message Explanation Recommended Action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is missing, improperly...
... a Follow the instructions in the PRINTHEAD cartridge or printhead. Replace the ink cartridge. Reinstall or replace the printhead as appropriate. If the error persists, contact HP customer support. B-2 ENWW INCOMPATIBLE [COLOR] The printhead is running low on ink. Message Explanation Recommended Action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is missing, improperly...
HP CP 1700 Series - (English) User's Guide
Page 77
... the product. or c Operation outside the product's specifications. 4 For HP printer products, the use of the product, and does not cover any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service...
... the product. or c Operation outside the product's specifications. 4 For HP printer products, the use of the product, and does not cover any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service...
HP CP 1700 Series - (English) User's Guide
Page 81
... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
... 2-10, 5-4 cardstock HP Premium Heavyweight InkJet Paper A-4 printing on 5-12 carriage lock closing 2-9, B-4 locating 2-2 opening 2-8 cartridges cover, locating 2-2 error messages B-1 installing 2-7 part numbers A-1 replacing 7-4 status 6-1 troubleshooting 8-8 CD, Starter 1-1 Chooser, Macintosh 3-4 cleaning printer 7-1 printheads 7-2 clearing jams 8-9 client computers, installing software on 3-4 client-server networks, setting up 3-2 coated papers, HP A-4 color problems 8-7 ColorFast photo paper, HP A-3 communications, enabling bi...
HP CP 1700 Series - (English) User's Guide
Page 83
...-on transferables HP Iron-on T-shirt Transfers A-5 HP JetDirect print servers adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 L landscape orientation 2-11 language, LCD panel 2-13 languages, printer C-1 laptops ...cartridges 2-7 Macintosh software 4-3 network software 3-3 printheads 2-8 software 2-12 Tray 2 2-5 Windows software 4-1 interfaces, I -3 See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright White InkJet Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Centers 8-14 HP Felt-Textured Greeting Cards A-5 HP Glossy Greeting Card Paper A-5 HP Greeting Card Paper A-5 HP...
...-on transferables HP Iron-on T-shirt Transfers A-5 HP JetDirect print servers adaptor slot 2-3 networks, setting up 3-1 part numbers A-2 L landscape orientation 2-11 language, LCD panel 2-13 languages, printer C-1 laptops ...cartridges 2-7 Macintosh software 4-3 network software 3-3 printheads 2-8 software 2-12 Tray 2 2-5 Windows software 4-1 interfaces, I -3 See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright White InkJet Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Centers 8-14 HP Felt-Textured Greeting Cards A-5 HP Glossy Greeting Card Paper A-5 HP Greeting Card Paper A-5 HP...