User Guide
Page 8
... Set the sleep timer and configure the printer to use 1 watt or less of power 91 HP Web Jetadmin ...92 Software and firmware updates ...93 6 Solve problems ...95 Customer support ...96 Control panel help system ...97 Restore factory settings ...98 Introduction ...98 Method one: Restore factory settings from the printer control panel 98 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...98 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 100 Change the "Very Low" settings ...100 Order supplies...
... Set the sleep timer and configure the printer to use 1 watt or less of power 91 HP Web Jetadmin ...92 Software and firmware updates ...93 6 Solve problems ...95 Customer support ...96 Control panel help system ...97 Restore factory settings ...98 Introduction ...98 Method one: Restore factory settings from the printer control panel 98 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...98 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 100 Change the "Very Low" settings ...100 Order supplies...
User Guide
Page 9
... ...129 Check the paper-type setting for the print job 129 Check the paper type setting (Windows 129 Check the paper type setting (OS X 129 Check toner-cartridge status ...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer to align the colors ...133 Image defects table ...134 Solve wired network problems...
... ...129 Check the paper-type setting for the print job 129 Check the paper type setting (Windows 129 Check the paper type setting (OS X 129 Check toner-cartridge status ...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer to align the colors ...133 Image defects table ...134 Solve wired network problems...
User Guide
Page 17
... connection settings. 4 Help button ● HP Web Services: View information to connect and print to access secured features. Touch the Sign Out button to the default settings. NOTE: The features that provides access to open the embedded help system. 5 Current time Displays the current time. Touch the buttons at any time by touching the Home button on the printer configuration. 12 3 4 5 6 7 8 1 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors...
... connection settings. 4 Help button ● HP Web Services: View information to connect and print to access secured features. Touch the Sign Out button to the default settings. NOTE: The features that provides access to open the embedded help system. 5 Current time Displays the current time. Touch the buttons at any time by touching the Home button on the printer configuration. 12 3 4 5 6 7 8 1 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors...
User Guide
Page 22
... web for OS X) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is installed for this printer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the Printer Support page, and then use the Microsoft Add Printer tool to install it. HP Easy Start is installed for the discontinued Server 2003 operating system. Go to download the printer software. Follow the steps provided to 123.hp.com/LaserJet. 2. UNIX: For information and print drivers...
... web for OS X) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is installed for this printer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the Printer Support page, and then use the Microsoft Add Printer tool to install it. HP Easy Start is installed for the discontinued Server 2003 operating system. Go to download the printer software. Follow the steps provided to 123.hp.com/LaserJet. 2. UNIX: For information and print drivers...
User Guide
Page 23
... connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 1 GB of available hard-disk space ● 400 MB of the print driver are not supported. Windows Server 2008 SP2, 64-bit The "HP PCL 6" printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it . Windows Server 2008 R2, SP 1, 64-bit The "HP PCL 6" printer-specific print driver is available for download from 123.hp.com/LaserJet. 1. The HP installer software for download...
... connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 1 GB of available hard-disk space ● 400 MB of the print driver are not supported. Windows Server 2008 SP2, 64-bit The "HP PCL 6" printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it . Windows Server 2008 R2, SP 1, 64-bit The "HP PCL 6" printer-specific print driver is available for download from 123.hp.com/LaserJet. 1. The HP installer software for download...
User Guide
Page 46
... Preferences button to load labels Tray 2 and the 550sheet trays Face-up Top edge toward the right of the 550-sheet trays. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that the tray has been opened. For example, if Tray 2 is not configured for labels, the printer will print from Tray 3. 7. In the Paper type drop-down list, select Manual feed. Label orientation Tray How to open the print driver. From the software program, select the Print option. 2. Click the Paper/Quality...
... Preferences button to load labels Tray 2 and the 550sheet trays Face-up Top edge toward the right of the 550-sheet trays. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that the tray has been opened. For example, if Tray 2 is not configured for labels, the printer will print from Tray 3. 7. In the Paper type drop-down list, select Manual feed. Label orientation Tray How to open the print driver. From the software program, select the Print option. 2. Click the Paper/Quality...
User Guide
Page 50
...Panel Kit (M653 models) Control Panel Kit (M652 models) Description Replacement 1 x 550-sheet paper tray Replacement hard disk drive Replacement memory DIMM Replacement Trusted Platform Module Replacement USB wireless print server accessory Replacement Wireless Direct Print accessory for many HP LaserJet printers to -depot support is not provided under the HP printer warranty. ● Parts listed as Mandatory self-replacement are to be ordered at www.hp.com/buy/parts or by customers, unless you are available for "touch" printing from mobile devices Replacement control panel Replacement...
...Panel Kit (M653 models) Control Panel Kit (M652 models) Description Replacement 1 x 550-sheet paper tray Replacement hard disk drive Replacement memory DIMM Replacement Trusted Platform Module Replacement USB wireless print server accessory Replacement Wireless Direct Print accessory for many HP LaserJet printers to -depot support is not provided under the HP printer warranty. ● Parts listed as Mandatory self-replacement are to be ordered at www.hp.com/buy/parts or by customers, unless you are available for "touch" printing from mobile devices Replacement control panel Replacement...
User Guide
Page 82
... standard USB flash drives in the USB port near the control panel. From the Home screen on the printer control panel, open the Settings menu. 2. Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only) NOTE: The steps vary according to enable the port: Method one of the following methods to the type of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for quickly printing files without sending them from a computer. Use...
... standard USB flash drives in the USB port near the control panel. From the Home screen on the printer control panel, open the Settings menu. 2. Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only) NOTE: The steps vary according to enable the port: Method one of the following methods to the type of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for quickly printing files without sending them from a computer. Use...
User Guide
Page 89
...Default Print Options Adjust Paper Types Restrict Color (Color printers only) PCL and PostScript Settings Configure job-storage options. Override the factory-default mode settings if print quality problems occur when using a specific paper type. Specify permissions for individual users or for jobs that are sent from specific software programs. Adjust the PCL and PostScript settings for holidays. Device Information Name the printer and assign an asset number to it to display the HP Embedded Web Server information. Set which to wake from USB Drive menu on the supplies status page...
...Default Print Options Adjust Paper Types Restrict Color (Color printers only) PCL and PostScript Settings Configure job-storage options. Override the factory-default mode settings if print quality problems occur when using a specific paper type. Specify permissions for individual users or for jobs that are sent from specific software programs. Adjust the PCL and PostScript settings for holidays. Device Information Name the printer and assign an asset number to it to display the HP Embedded Web Server information. Set which to wake from USB Drive menu on the supplies status page...
User Guide
Page 90
... ● Default paper types ● Default optimization settings Manage Supplies Configure how the printer reacts when supplies reach a Very Low state. Export printer information to help to assist in troubleshooting printing issues. Manage Trays Configure settings for detailed problem analysis. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Retrieve Diagnostic Data Select from the Security tab. Calibration/Cleaning (Color printers only) Firmware Upgrade Restore Factory Settings Enable the...
... ● Default paper types ● Default optimization settings Manage Supplies Configure how the printer reacts when supplies reach a Very Low state. Export printer information to help to assist in troubleshooting printing issues. Manage Trays Configure settings for detailed problem analysis. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Retrieve Diagnostic Data Select from the Security tab. Calibration/Cleaning (Color printers only) Firmware Upgrade Restore Factory Settings Enable the...
User Guide
Page 91
... issues enabling HP Web Services or connecting the printer to the Internet. Security tab Table 5-5 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the printer hard drive. Web...
... issues enabling HP Web Services or connecting the printer to the Internet. Security tab Table 5-5 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the printer hard drive. Web...
User Guide
Page 110
... status. The EWS contains a link to stop printing when the cartridge reaches the Very Low threshold. This can change the way the printer reacts when supplies reach the Very Low state. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel, open the Settings menu. 2. The toner cartridge...
... status. The EWS contains a link to stop printing when the cartridge reaches the Very Low threshold. This can change the way the printer reacts when supplies reach the Very Low state. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel, open the Settings menu. 2. The toner cartridge...
User Guide
Page 141
Do not turn the printer off until the cleaning process has finished. Remove the toner cartridges from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to temperatures or humidity outside of the green imaging drum. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight...
Do not turn the printer off until the cleaning process has finished. Remove the toner cartridges from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to temperatures or humidity outside of the green imaging drum. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight...
User Guide
Page 154
... access point. 2. Make sure that your computer. 3. Make sure that the wireless network is working correctly. 6. Cannot connect more than 5 concurrent Wireless Print Direct users. 4. The printer does not print after moving the wireless router or printer 1. Turn off the firewall, and then install the wireless printer on and in the printer configuration for the printer. Compare the service set identifier (SSID) on your computer is working correctly. Verify that the wireless network is working correctly. 4. Print a configuration page. 3. Temporarily turn...
... access point. 2. Make sure that your computer. 3. Make sure that the wireless network is working correctly. 6. Cannot connect more than 5 concurrent Wireless Print Direct users. 4. The printer does not print after moving the wireless router or printer 1. Turn off the firewall, and then install the wireless printer on and in the printer configuration for the printer. Compare the service set identifier (SSID) on your computer is working correctly. Verify that the wireless network is working correctly. 4. Print a configuration page. 3. Temporarily turn...
User Guide
Page 157
...58 duplexing manually (Mac) 61 manually (Windows) 58 E easy-access USB printing 72 ENWW electrical specifications 17 Embedded Web Server changing network settings 84 changing printer name 85 opening 84, 85 Embedded Web Server (EWS) assigning passwords 88 features 76 network connection 76 energy use, optimizing 91 envelopes orientation 22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP Embedded Web Server 78 genuine HP cartridges 41 H hard disks...
...58 duplexing manually (Mac) 61 manually (Windows) 58 E easy-access USB printing 72 ENWW electrical specifications 17 Embedded Web Server changing network settings 84 changing printer name 85 opening 84, 85 Embedded Web Server (EWS) assigning passwords 88 features 76 network connection 76 energy use, optimizing 91 envelopes orientation 22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP Embedded Web Server 78 genuine HP cartridges 41 H hard disks...
User Guide
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... 84 manual duplex Mac 61 Windows 58 memory included 10 memory chip (toner) locating 48 mobile printing Android devices 71 mobile printing, software supported 14 multiple pages per minute 10 148 Index ENWW Hi-Speed USB 2.0 printing port locating 4 Home button locating 5, 7 HP Customer Care 96 HP Embedded Web Server changing network settings 84 changing printer name 85 general configuration 78 HP Web Services 81 information pages 78 network settings 81 opening 84, 85 other links list HP Embedded Web Server 83 output bin clear jams 109 locating 2 P pages per sheet printing (Mac) 62 printing...
... 84 manual duplex Mac 61 Windows 58 memory included 10 memory chip (toner) locating 48 mobile printing Android devices 71 mobile printing, software supported 14 multiple pages per minute 10 148 Index ENWW Hi-Speed USB 2.0 printing port locating 4 Home button locating 5, 7 HP Customer Care 96 HP Embedded Web Server changing network settings 84 changing printer name 85 general configuration 78 HP Web Services 81 information pages 78 network settings 81 opening 84, 85 other links list HP Embedded Web Server 83 output bin clear jams 109 locating 2 P pages per sheet printing (Mac) 62 printing...
User Guide
Page 159
... output bin 109 right door 125 Tray 1 110 Tray 2 112 paper pickup problems solving 101, 103 paper trays part numbers 38 paper type selecting (Windows) 58 paper types selecting (Mac) 62 paper, ordering 38 part numbers accessories 38 replacement parts 40 supplies 38 toner cartridges 38 toner collection unit 38 ports locating 4 power consumption 17 power connection locating 3 power switch locating 2 power usage 1 watt or less 91 print drivers, supported 12 print media loading in Tray 1 20 print on both sides Mac 61 manually, Windows 58 Windows 58 print settings HP Embedded Web Server 79 printing...
... output bin 109 right door 125 Tray 1 110 Tray 2 112 paper pickup problems solving 101, 103 paper trays part numbers 38 paper type selecting (Windows) 58 paper types selecting (Mac) 62 paper, ordering 38 part numbers accessories 38 replacement parts 40 supplies 38 toner cartridges 38 toner collection unit 38 ports locating 4 power consumption 17 power connection locating 3 power switch locating 2 power usage 1 watt or less 91 print drivers, supported 12 print media loading in Tray 1 20 print on both sides Mac 61 manually, Windows 58 Windows 58 print settings HP Embedded Web Server 79 printing...
User Guide
Page 160
... status 130 jams 108 network problems 141 paper feed problems 101 wired network 141 wireless network 143 troubleshooting tools HP Embedded Web Server 80 two-sided printing settings (Windows) 57 Wi-Fi Direct printing 14 Wireless Direct Printing 68 wireless network troubleshooting 143 wireless network interference 145 wireless print server part number 38 U USB port enabling 72 locating 4 USB ports, optional part number 38 USB storage accessories printing from 72 W Web browser requirements HP Embedded Web Server 76 Web sites customer support 96 HP Web Jetadmin, downloading 92 weight, printer...
... status 130 jams 108 network problems 141 paper feed problems 101 wired network 141 wireless network 143 troubleshooting tools HP Embedded Web Server 80 two-sided printing settings (Windows) 57 Wi-Fi Direct printing 14 Wireless Direct Printing 68 wireless network troubleshooting 143 wireless network interference 145 wireless print server part number 38 U USB port enabling 72 locating 4 USB ports, optional part number 38 USB storage accessories printing from 72 W Web browser requirements HP Embedded Web Server 76 Web sites customer support 96 HP Web Jetadmin, downloading 92 weight, printer...
Installation Guide 1
Page 8
... instructions to download and launch the installation file. 3. Select Software and Drivers. 3. Download the software for your printer model and operating system. 4. Launch the installation file by clicking on the printer CD for more specific software installation instructions. Méthode 4 : Configuration Géré par le service informatique (Windows uniquement) Visitez la page hp.com/go /upd to www.hp.com/support/colorljM652. 2. 7 EN Locate or download the software installation files Method 1: Download HP Easy Start (Windows and OS X) 1. Go to 123.hp.com/laserjet...
... instructions to download and launch the installation file. 3. Select Software and Drivers. 3. Download the software for your printer model and operating system. 4. Launch the installation file by clicking on the printer CD for more specific software installation instructions. Méthode 4 : Configuration Géré par le service informatique (Windows uniquement) Visitez la page hp.com/go /upd to www.hp.com/support/colorljM652. 2. 7 EN Locate or download the software installation files Method 1: Download HP Easy Start (Windows and OS X) 1. Go to 123.hp.com/laserjet...
Warranty and Legal Guide
Page 33
... HP LaserJet Printer Family Print Media Guide. Paper This product is suitable for recycling purposes at end-of the product's life. This product is capable of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002. HP Color LaserJet Enterprise M652, M653 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use 27 Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper...
... HP LaserJet Printer Family Print Media Guide. Paper This product is suitable for recycling purposes at end-of the product's life. This product is capable of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002. HP Color LaserJet Enterprise M652, M653 Type Poly-carbonmonofluoride lithium (BR type) Weight ~ 3 g Location On motherboard User-removable No ENWW Paper use 27 Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper...