Color LaserJet Enterprise M455 User Guide
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... self-repair parts...33 Configure the HP toner-cartridge-protection supply settings ...34 Introduction...34 Enable or disable the Cartridge Policy feature ...34 Enable or disable the Cartridge Protection feature ...36 Replace the toner cartridges ...38 Toner cartridge information...39 Remove and replace the toner cartridges...41 4 Print...47 Print tasks (Windows)...47 How to print (Windows)...47 Automatically print on both sides (Windows) ...48 Manually print on both sides (Windows) ...48 Print multiple pages per sheet (Windows) ...49 Select the paper type (Windows)...49 Additional print tasks...
... self-repair parts...33 Configure the HP toner-cartridge-protection supply settings ...34 Introduction...34 Enable or disable the Cartridge Policy feature ...34 Enable or disable the Cartridge Protection feature ...36 Replace the toner cartridges ...38 Toner cartridge information...39 Remove and replace the toner cartridges...41 4 Print...47 Print tasks (Windows)...47 How to print (Windows)...47 Automatically print on both sides (Windows) ...48 Manually print on both sides (Windows) ...48 Print multiple pages per sheet (Windows) ...49 Select the paper type (Windows)...49 Additional print tasks...
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...power 75 Set the sleep schedule ...76 Set the idle settings ...76 HP Web Jetadmin ...77 Software and firmware updates ...77 6 Solve problems...79 Control panel help system...79 Reset factory settings ...80 Introduction...80 Method one: Reset factory settings from the printer control panel 80 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only).......... 81 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 81 Change the "Very Low" settings...82 Order supplies...83 Printer does not pick up paper...
...power 75 Set the sleep schedule ...76 Set the idle settings ...76 HP Web Jetadmin ...77 Software and firmware updates ...77 6 Solve problems...79 Control panel help system...79 Reset factory settings ...80 Introduction...80 Method one: Reset factory settings from the printer control panel 80 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only).......... 81 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 81 Change the "Very Low" settings...82 Order supplies...83 Printer does not pick up paper...
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... the network. The file size is to check for the printer and installed through the Add Printer wizard do not install this printer, go /MobilePrinting. Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to an HP printer from www.hp.com for printers connected via email (requires HP Web Services to be enabled and the printer to be registered with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) ● HP ePrint via USB hourly. The driveronly web packs downloaded...
... the network. The file size is to check for the printer and installed through the Add Printer wizard do not install this printer, go /MobilePrinting. Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to an HP printer from www.hp.com for printers connected via email (requires HP Web Services to be enabled and the printer to be registered with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed) ● HP ePrint via USB hourly. The driveronly web packs downloaded...
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Enable Alternative Letterhead Mode by using this mode, load paper as for all jobs, whether printing to one side of the sheet of printers, and then click or tap the Properties or Preferences button to open the Settings menu. 2. Select On. Load and print envelopes Review the following menus: a. Select the printer from the list of paper or to both sides option is selected, clear the option check box. 9. Tray 1 holds up to close the Document Properties dialog...
Enable Alternative Letterhead Mode by using this mode, load paper as for all jobs, whether printing to one side of the sheet of printers, and then click or tap the Properties or Preferences button to open the Settings menu. 2. Select On. Load and print envelopes Review the following menus: a. Select the printer from the list of paper or to both sides option is selected, clear the option check box. 9. Tray 1 holds up to close the Document Properties dialog...
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... Item Optional 550-sheet paper feeder HP Jetdirect LAN accessory HP Jetdirect 3100w BLE/NFC/Wireless accessory HP USB Universal Card Reader HP LEGIC Card Reader Description Optional Tray 3 HP Jetdirect accessory for network connectivity Wi-Fi direct accessory for "touch" and Bluetooth printing from mobile devices Multiple-protocol proximity card reader Authentication card reader Part number CF404A 8FP31A 3JN69A X3D03A 4QL32A Customer self-repair parts Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to -depot support is not provided under the HP printer warranty...
... Item Optional 550-sheet paper feeder HP Jetdirect LAN accessory HP Jetdirect 3100w BLE/NFC/Wireless accessory HP USB Universal Card Reader HP LEGIC Card Reader Description Optional Tray 3 HP Jetdirect accessory for network connectivity Wi-Fi direct accessory for "touch" and Bluetooth printing from mobile devices Multiple-protocol proximity card reader Authentication card reader Part number CF404A 8FP31A 3JN69A X3D03A 4QL32A Customer self-repair parts Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to -depot support is not provided under the HP printer warranty...
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... 3-6 Customer self-repair parts (continued) Item Description Self-replacement options Part number 550-sheet paper feeder Replacement optional Tray 3 assembly Mandatory CF404-67901 Configure the HP toner-cartridge-protection supply settings A network administrator can enable the Cartridge Policy feature. CAUTION: After enabling cartridge protection for cartridges that are installed in other printers. Use the printer control panel to proceed. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be used with a specific printer, or fleet of printers...
... 3-6 Customer self-repair parts (continued) Item Description Self-replacement options Part number 550-sheet paper feeder Replacement optional Tray 3 assembly Mandatory CF404-67901 Configure the HP toner-cartridge-protection supply settings A network administrator can enable the Cartridge Policy feature. CAUTION: After enabling cartridge protection for cartridges that are installed in other printers. Use the printer control panel to proceed. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be used with a specific printer, or fleet of printers...
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... Preferences button to print on the Paper/Quality tab. 4. Select the number of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have an automatic duplexer installed or to open the print driver. NOTE: The name of copies to the Print dialog box. Select Print on both sides (Windows) Use this screen. 5. Click OK to configure the available options. In the Print dialog, click Print to print the job. NOTE...
... Preferences button to print on the Paper/Quality tab. 4. Select the number of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have an automatic duplexer installed or to open the print driver. NOTE: The name of copies to the Print dialog box. Select Print on both sides (Windows) Use this screen. 5. Click OK to configure the available options. In the Print dialog, click Print to print the job. NOTE...
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... to print (macOS) Use the Print option from the Paper type drop-down list. 5. Additional print tasks Locate information on the printer control panel. 6. Click the File menu, and then click the Print option. 2. How to close the tray. 7. Select the paper type from a software application to be configured, a tray configuration message displays on the Web for your print job. If the tray needs to select the printer and basic options for performing common printing tasks. Go to print the job. Click the Paper/Quality tab. 4. Instructions...
... to print (macOS) Use the Print option from the Paper type drop-down list. 5. Additional print tasks Locate information on the printer control panel. 6. Click the File menu, and then click the Print option. 2. How to close the tray. 7. Select the paper type from a software application to be configured, a tray configuration message displays on the Web for your print job. If the tray needs to select the printer and basic options for performing common printing tasks. Go to print the job. Click the Paper/Quality tab. 4. Instructions...
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... all printer events and errors. Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the printer status and shows the estimated life remaining of pages the printer has printed, grouped by size, type, and paper print path. To change the default settings, click the Change Settings link. Device Information Shows the printer network name, address, and model information. Remote Control-Panel Provides a way to a set for single-function printers (SFPs). Job Log Provides a list of the jobs that help solve problems. These pages also...
... all printer events and errors. Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the printer status and shows the estimated life remaining of pages the printer has printed, grouped by size, type, and paper print path. To change the default settings, click the Change Settings link. Device Information Shows the printer network name, address, and model information. Remote Control-Panel Provides a way to a set for single-function printers (SFPs). Job Log Provides a list of the jobs that help solve problems. These pages also...
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... Other Links Configure how the printer recovers from sleep mode. Add or customize a link to the printer. Date/Time Settings Set the date and time or synchronize with the printer. Configure the printer to send automated emails regarding printer configuration and supplies to the factory defaults. This information displays on the control-panel display. Download and install printer firmware upgrade files. Install or remove third-party software packages that contains printer and user data. Configure jobs that are available on the printer control panel. Set up...
... Other Links Configure how the printer recovers from sleep mode. Add or customize a link to the printer. Date/Time Settings Set the date and time or synchronize with the printer. Configure the printer to send automated emails regarding printer configuration and supplies to the factory defaults. This information displays on the control-panel display. Download and install printer firmware upgrade files. Install or remove third-party software packages that contains printer and user data. Configure jobs that are available on the printer control panel. Set up...
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... print quality settings, including color adjustment, image registration, and allowed paper types. Configure job-storage options. Configure settings for print jobs. Table 5-4 HP Embedded Web Server Print tab Menu Description Print from USB Drive Settings Enable or disable the Print from specific software programs. PCL and PostScript Settings Adjust the PCL and PostScript settings for settings in the printer memory. Product Support Connect to the support site for the printer to the table for all print jobs. Default Print Options Configure the default options for paper trays...
... print quality settings, including color adjustment, image registration, and allowed paper types. Configure job-storage options. Configure settings for print jobs. Table 5-4 HP Embedded Web Server Print tab Menu Description Print from USB Drive Settings Enable or disable the Print from specific software programs. PCL and PostScript Settings Adjust the PCL and PostScript settings for settings in the printer memory. Product Support Connect to the support site for the printer to the table for all print jobs. Default Print Options Configure the default options for paper trays...
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... printing issues. Firmware Upgrade Download and install printer firmware upgrade files. Security tab Refer to the table for the printer. Table 5-6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Use the following : ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel...
... printing issues. Firmware Upgrade Download and install printer firmware upgrade files. Security tab Refer to the table for the printer. Table 5-6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Use the following : ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel...
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... to install when print quality is no longer acceptable. Method two: Reset factory settings from the HP Embedded Web Server (network connected printers only) Use the HP EWS to reset the printer settings to end. Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) 81 Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the computer keyboard. On the left side of the toner, gently rock the cartridges...
... to install when print quality is no longer acceptable. Method two: Reset factory settings from the HP Embedded Web Server (network connected printers only) Use the HP EWS to reset the printer settings to end. Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) 81 Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the computer keyboard. On the left side of the toner, gently rock the cartridges...
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... HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in the fuser area. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B9.yz Jam in rear door y = jam type (A, C, or D) 13.B9 jam error in the rear door area. 4. Ensure the paper tray guides are set to check for paper in all possible jam locations in fuser output Use...
... HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in the fuser area. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B9.yz Jam in rear door y = jam type (A, C, or D) 13.B9 jam error in the rear door area. 4. Ensure the paper tray guides are set to check for paper in all possible jam locations in fuser output Use...
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... the paper type and size settings for the print job Check the paper type setting when printing from a different software program. Adjust paper type b. To troubleshoot specific image defects, see Troubleshoot image defects. Settings ii. Print quality iv. Update the printer firmware Try upgrading the printer firmware. If the page prints correctly, the problem is with the software program from which you were printing. Select the paper type that matches the type loaded in the order presented. Check the paper type setting on the control panel Check the paper type setting on...
... the paper type and size settings for the print job Check the paper type setting when printing from a different software program. Adjust paper type b. To troubleshoot specific image defects, see Troubleshoot image defects. Settings ii. Print quality iv. Update the printer firmware Try upgrading the printer firmware. If the page prints correctly, the problem is with the software program from which you were printing. Select the paper type that matches the type loaded in the order presented. Check the paper type setting on the control panel Check the paper type setting on...
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... Supplies Status Page The supplies status page indicates the cartridge status. 1. Check the paper type setting (Windows) 107 Make sure the driver settings match the control panel settings. Check the paper type setting (Windows) Check the paper type setting for macOS, and change the setting as needed . Click the OK button to print the page. Click the File menu, and then click the Print option. 2. Click the Print button. From the Home screen on the printer control panel, select the Reports menu. 2. Expand the list of other replaceable maintenance parts. In the Printer menu...
... Supplies Status Page The supplies status page indicates the cartridge status. 1. Check the paper type setting (Windows) 107 Make sure the driver settings match the control panel settings. Check the paper type setting (Windows) Check the paper type setting for macOS, and change the setting as needed . Click the OK button to print the page. Click the File menu, and then click the Print option. 2. Click the Print button. From the Home screen on the printer control panel, select the Reports menu. 2. Expand the list of other replaceable maintenance parts. In the Printer menu...
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...47 duplexer clear jams 103 jams 89 duplexing manually (Mac 50 manually (Windows 47 E easy-access USB printing 58 electronic hardware recycling....... 139, 141 Embedded Web Server changing network settings..........71 changing printer name 71 opening 71 Embedded Web Server (EWS) assigning passwords 74 features 63 network connection 63 end-of-life disposal 139, 140 energy use, optimizing 75 envelopes loading 26 orientation 26 environmental stewardship program 139 error message help 79 Ethernet (RJ-45) port locating 3 Eurasian conformity 145, 149 Explorer, versions supported HP...
...47 duplexer clear jams 103 jams 89 duplexing manually (Mac 50 manually (Windows 47 E easy-access USB printing 58 electronic hardware recycling....... 139, 141 Embedded Web Server changing network settings..........71 changing printer name 71 opening 71 Embedded Web Server (EWS) assigning passwords 74 features 63 network connection 63 end-of-life disposal 139, 140 energy use, optimizing 75 envelopes loading 26 orientation 26 environmental stewardship program 139 error message help 79 Ethernet (RJ-45) port locating 3 Eurasian conformity 145, 149 Explorer, versions supported HP...
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...toner) locating 38 memory chip, toner cartridge description 123, 134 mercury-free product 139, 140 minimum system requirements macOS 8 Windows 8 mobile printing Android devices 56, 58 mobile printing, software supported. 9 multiple pages per sheet printing (Mac 50 printing (Windows 47 N Near Field Communication printing. 56 Netscape Navigator, versions supported HP embedded Web Server.......... 63 HP Embedded Web Server.......... 63 network printer name, changing 71 settings, changing 71 settings, viewing 71 network duplex settings, changing. 71 network link speed settings, changing...
...toner) locating 38 memory chip, toner cartridge description 123, 134 mercury-free product 139, 140 minimum system requirements macOS 8 Windows 8 mobile printing Android devices 56, 58 mobile printing, software supported. 9 multiple pages per sheet printing (Mac 50 printing (Windows 47 N Near Field Communication printing. 56 Netscape Navigator, versions supported HP embedded Web Server.......... 63 HP Embedded Web Server.......... 63 network printer name, changing 71 settings, changing 71 settings, viewing 71 network duplex settings, changing. 71 network link speed settings, changing...
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... 96 paper pickup problems solving 83, 86 paper trays overview 15 part numbers 31 paper type selecting (Windows 47 paper types selecting (Mac 50 paper, ordering 31 part numbers accessories 31 replacement parts 33 supplies 31 toner cartridges 31 parts overview 31 ports locating 3 potential shock hazard 2 power consumption 11 power connection locating 3 power switch locating 3 power usage 75 print drivers Linux 8 macOS 8 UNIX 8 Windows 8 print media loading in Tray 1 15 print on both sides Mac 50 manually, Windows 47 Windows 47 print settings HP Embedded Web Server.. 63...
... 96 paper pickup problems solving 83, 86 paper trays overview 15 part numbers 31 paper type selecting (Windows 47 paper types selecting (Mac 50 paper, ordering 31 part numbers accessories 31 replacement parts 33 supplies 31 toner cartridges 31 parts overview 31 ports locating 3 potential shock hazard 2 power consumption 11 power connection locating 3 power switch locating 3 power usage 75 print drivers Linux 8 macOS 8 UNIX 8 Windows 8 print media loading in Tray 1 15 print on both sides Mac 50 manually, Windows 47 Windows 47 print settings HP Embedded Web Server.. 63...
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...Tray 2 jams 89, 93 loading 18 Tray 2 paper orientation 21 Tray 3 jams 96 loading 22 paper orientation 24 trays capacity 7 included 7 locating 3 use alternative letterhead mode 22, 26 troubleshooting check toner-cartridge status... 106, 107 jams 89, 90 network problems 118 overview 79 paper feed problems 83 wired network 118 wireless network 119 troubleshooting tools HP Embedded Web Server.. 63, 64, 67 two-sided printing settings (Windows 47 U USB port enabling 58-60 locating 3 USB storage accessories printing from 58 W warning message help 79 warranty customer self repair...
...Tray 2 jams 89, 93 loading 18 Tray 2 paper orientation 21 Tray 3 jams 96 loading 22 paper orientation 24 trays capacity 7 included 7 locating 3 use alternative letterhead mode 22, 26 troubleshooting check toner-cartridge status... 106, 107 jams 89, 90 network problems 118 overview 79 paper feed problems 83 wired network 118 wireless network 119 troubleshooting tools HP Embedded Web Server.. 63, 64, 67 two-sided printing settings (Windows 47 U USB port enabling 58-60 locating 3 USB storage accessories printing from 58 W warning message help 79 warranty customer self repair...
