Maintenance and Service Guide
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... MB 32786 MB For models equipped with an Pentium 4415Y processor: 32786 MB Audio and video B&O Play dual speakers Cameras: ● Rear: MIPI-RAW 13 MP ● Front: MIPI-RAW 5 MP Wireless Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna External media cards HP Multi-Format Digital Media Card Reader Supports SD/SDHC/SDXC Push-Push insertion/removal Ports HDMI v1.4 1
... MB 32786 MB For models equipped with an Pentium 4415Y processor: 32786 MB Audio and video B&O Play dual speakers Cameras: ● Rear: MIPI-RAW 13 MP ● Front: MIPI-RAW 5 MP Wireless Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna External media cards HP Multi-Format Digital Media Card Reader Supports SD/SDHC/SDXC Push-Push insertion/removal Ports HDMI v1.4 1
Maintenance and Service Guide
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Category Description Audio-out (headphone)/Audio-in (microphone) combo jack USB Type-C power connector and charging port USB Type-C port USB 3.x ports (2) Keyboard/pointing devices Oxford Blue Island Style Keyboard Textured Touchpad Backlit Standard Notebook Keyboard Oxford Blue Island Style Keyboard Textured Touchpad Standard Notebook Keyboard Power requirements 4 Cell WHr 48 Long Life -PL Fast Charge battery 45 W nPFC USB Type-C AC adapter Security TPM 2.0 Security lock slot Operating system ChromeOS (64-bit) Serviceability End user replaceable parts: AC adapter Digital pen ...
Category Description Audio-out (headphone)/Audio-in (microphone) combo jack USB Type-C power connector and charging port USB Type-C port USB 3.x ports (2) Keyboard/pointing devices Oxford Blue Island Style Keyboard Textured Touchpad Backlit Standard Notebook Keyboard Oxford Blue Island Style Keyboard Textured Touchpad Standard Notebook Keyboard Power requirements 4 Cell WHr 48 Long Life -PL Fast Charge battery 45 W nPFC USB Type-C AC adapter Security TPM 2.0 Security lock slot Operating system ChromeOS (64-bit) Serviceability End user replaceable parts: AC adapter Digital pen ...
Maintenance and Service Guide
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..., or a television audio cable. This jack does not support optional standalone microphones. 2 External component identification Right side Component (1) (2) (3) (4) USB Type-C power connector and charging port AC adapter and battery light Volume button Audio-out (headphone)/Audio-in the box. NOTE: When a device is connected to the computer and, if needed, charging the computer battery. - For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. This guide is using battery power. Right side 3 and - Controls speaker volume on headphones...
..., or a television audio cable. This jack does not support optional standalone microphones. 2 External component identification Right side Component (1) (2) (3) (4) USB Type-C power connector and charging port AC adapter and battery light Volume button Audio-out (headphone)/Audio-in the box. NOTE: When a device is connected to the computer and, if needed, charging the computer battery. - For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. This guide is using battery power. Right side 3 and - Controls speaker volume on headphones...
Maintenance and Service Guide
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... (1) (2) (3) Memory card reader AC adapter and battery light USB Type-C power connector and port Description Reads optional memory cards that enable you to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in on the card until it is using battery power. Connects an AC adapter that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. 4 Chapter 2 External component identification Connects a USB device that...
... (1) (2) (3) Memory card reader AC adapter and battery light USB Type-C power connector and port Description Reads optional memory cards that enable you to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in on the card until it is using battery power. Connects an AC adapter that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. 4 Chapter 2 External component identification Connects a USB device that...
Maintenance and Service Guide
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... the antennas free from the outside of the Regulatory, Safety, and Environmental Notices that applies to your environment. (5) Camera light On: The camera is provided in the box. Display Component Description (1) Speakers (2) Produce sound. (2) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (3) Internal microphone Records sound. (4) Ambient light sensor (select products only) Automatically adjusts the display brightness based on...
... the antennas free from the outside of the Regulatory, Safety, and Environmental Notices that applies to your environment. (5) Camera light On: The camera is provided in the box. Display Component Description (1) Speakers (2) Produce sound. (2) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (3) Internal microphone Records sound. (4) Ambient light sensor (select products only) Automatically adjusts the display brightness based on...
Maintenance and Service Guide
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... from the computer, place the subassembly (and all accompanying screws) away from the work area to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following tools to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and assembly procedures. procedures preliminary requirements...
... from the computer, place the subassembly (and all accompanying screws) away from the work area to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following tools to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and assembly procedures. procedures preliminary requirements...
Maintenance and Service Guide
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... model, serial number, product key, and length of warranty, are as many as 48 screws that must be accessed only by an authorized service provider. NOTE: HP continually improves and changes product parts. There are on supported parts for details. Component replacement procedures NOTE: Details about your country or region, and then follow the on-screen instructions. CAUTION: This computer does not have user-replaceable parts. Only HP...
... model, serial number, product key, and length of warranty, are as many as 48 screws that must be accessed only by an authorized service provider. NOTE: HP continually improves and changes product parts. There are on supported parts for details. Component replacement procedures NOTE: Details about your country or region, and then follow the on-screen instructions. CAUTION: This computer does not have user-replaceable parts. Only HP...
Maintenance and Service Guide
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... (4). 20 Chapter 5 Removal and replacement procedures for authorized service provider parts Description Display panel, 12.3 in BrightView Ultra Wide Aspect Ratio, WLED (2400 × 1600) ultraslim, eDP 1.3 + PSR Display cable Touchscreen control board cable Spare part number L17082-001 L17069-001 L17068-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Shut down the computer. 2. Disconnect the power from the computer...
... (4). 20 Chapter 5 Removal and replacement procedures for authorized service provider parts Description Display panel, 12.3 in BrightView Ultra Wide Aspect Ratio, WLED (2400 × 1600) ultraslim, eDP 1.3 + PSR Display cable Touchscreen control board cable Spare part number L17082-001 L17069-001 L17068-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Shut down the computer. 2. Disconnect the power from the computer...
Maintenance and Service Guide
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... control board cables from the computer. 4. Reverse this procedure to the computer. 3. Remove the display panel assembly (see Display panel assembly on the display panel (1). 2. Remove the touchscreen control board(2). Shut down the computer. 2. IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Remove the touchscreen control board: 1. Disconnect all external devices connected to install the touchscreen control board. 22 Chapter 5 Removal and replacement procedures for authorized service provider parts Touchscreen control...
... control board cables from the computer. 4. Reverse this procedure to the computer. 3. Remove the display panel assembly (see Display panel assembly on the display panel (1). 2. Remove the touchscreen control board(2). Shut down the computer. 2. IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Remove the touchscreen control board: 1. Disconnect all external devices connected to install the touchscreen control board. 22 Chapter 5 Removal and replacement procedures for authorized service provider parts Touchscreen control...
Maintenance and Service Guide
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... external devices connected to install the power button board. Release the speaker cable from the computer. 4. Component replacement procedures 27 Remove the right speaker: 1. Right speaker Description speaker, right Spare part number xxxxxx-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Remove the display panel (see Display panel assembly on page 20), and then remove the following components: ▲ Battery (see Battery on page 24). Remove...
... external devices connected to install the power button board. Release the speaker cable from the computer. 4. Component replacement procedures 27 Remove the right speaker: 1. Right speaker Description speaker, right Spare part number xxxxxx-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Remove the display panel (see Display panel assembly on page 20), and then remove the following components: ▲ Battery (see Battery on page 24). Remove...
Maintenance and Service Guide
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... cables (1) from the computer. 4. WLAN module Description Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna Spare part number 901229-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these steps: 1. Disconnect all external devices connected to the WLAN module "Aux" terminal labeled "2". 2. Remove the display panel (see Display panel...
... cables (1) from the computer. 4. WLAN module Description Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna Spare part number 901229-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these steps: 1. Disconnect all external devices connected to the WLAN module "Aux" terminal labeled "2". 2. Remove the display panel (see Display panel...
Maintenance and Service Guide
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... Bluetooth 10 regulatory 10 serial number 9 service 9 wireless certification 10 WLAN 10 lights AC adapter and battery 3, 4 camera 5 M memory card reader, identifying 4 memory card, identifying 4 memory module product description 1 microphone product description 1 microphone (audio-in) jack, identifying 3 microphone, front removal 34 spare part number 34 microphone, rear removal 36 spare part number 12, 36 model name 1 O operating system, product description 2 P POGO board removal 32 spare part number 12, 32 pointing device, product description 2 ports product description 1 USB Type-C power...
... Bluetooth 10 regulatory 10 serial number 9 service 9 wireless certification 10 WLAN 10 lights AC adapter and battery 3, 4 camera 5 M memory card reader, identifying 4 memory card, identifying 4 memory module product description 1 microphone product description 1 microphone (audio-in) jack, identifying 3 microphone, front removal 34 spare part number 34 microphone, rear removal 36 spare part number 12, 36 model name 1 O operating system, product description 2 P POGO board removal 32 spare part number 12, 32 pointing device, product description 2 ports product description 1 USB Type-C power...
Maintenance and Service Guide
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... audio 1 display panel 1 eMMC 1 external media cards 1 graphics 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 1 power requirements 2 processors 1 product name 1 security 2 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 9 R regulatory information regulatory label 10 wireless certification labels 10 removal/replacement procedures 19 S screw kit spare part number 13 security, product description 2 serial number, computer 9 service labels, locating 9 serviceability, product description 2 slots memory card reader...
... audio 1 display panel 1 eMMC 1 external media cards 1 graphics 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 1 power requirements 2 processors 1 product name 1 security 2 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 9 R regulatory information regulatory label 10 wireless certification labels 10 removal/replacement procedures 19 S screw kit spare part number 13 security, product description 2 serial number, computer 9 service labels, locating 9 serviceability, product description 2 slots memory card reader...
User Guide
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... and, if needed, charging the computer battery. - Controls speaker volume on headphones, earbuds, or a headset. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. This guide is connected to the jack, the computer speakers are disabled. 1 Getting to know your computer Right side Component (1) (2) (3) (4) USB Type-C power connector and charging port AC adapter and battery light Volume button Audio-out (headphone)/Audio-in the box. This jack does not support optional standalone microphones. NOTE: When a device is provided...
... and, if needed, charging the computer battery. - Controls speaker volume on headphones, earbuds, or a headset. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. This guide is connected to the jack, the computer speakers are disabled. 1 Getting to know your computer Right side Component (1) (2) (3) (4) USB Type-C power connector and charging port AC adapter and battery light Volume button Audio-out (headphone)/Audio-in the box. This jack does not support optional standalone microphones. NOTE: When a device is provided...
User Guide
Page 10
... (1) (2) (3) Memory card reader AC adapter and battery light USB Type-C power connector and port Description Reads optional memory cards that enable you to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in on the card until it is using battery power. To remove a card: ▲ Pull out the card. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ●...
... (1) (2) (3) Memory card reader AC adapter and battery light USB Type-C power connector and port Description Reads optional memory cards that enable you to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in on the card until it is using battery power. To remove a card: ▲ Pull out the card. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ●...
User Guide
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... to an optional flash drive, SD memory card, or through Google Drive. Before you reset your computer. 5. IMPORTANT: Resetting permanently erases everything on -screen instructions to http://www.support.google.com. NOTE: The account you can perform a recovery. Recovering When your downloaded files. IMPORTANT: Recovery permanently erases everything on creating a backup, go to reset your computer. Under the Settings menu, click Advanced. 2. Locally saved files and saved networks are having problems with...
... to an optional flash drive, SD memory card, or through Google Drive. Before you reset your computer. 5. IMPORTANT: Resetting permanently erases everything on -screen instructions to http://www.support.google.com. NOTE: The account you can perform a recovery. Recovering When your downloaded files. IMPORTANT: Recovery permanently erases everything on creating a backup, go to reset your computer. Under the Settings menu, click Advanced. 2. Locally saved files and saved networks are having problems with...
User Guide
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... and partitions on -screen instructions. Recovering the Chrome operating system To recover the Chrome operating system on your recovery media will be deleted. To enter recovery mode, press and hold the esc+f3 keys, and then press the power button. You must have administrative rights to http://www.support.google.com. The computer must be installed from the device before you need the following: ● A flash drive or SD memory card with Internet access. The...
... and partitions on -screen instructions. Recovering the Chrome operating system To recover the Chrome operating system on your recovery media will be deleted. To enter recovery mode, press and hold the esc+f3 keys, and then press the power button. You must have administrative rights to http://www.support.google.com. The computer must be installed from the device before you need the following: ● A flash drive or SD memory card with Internet access. The...
User Guide
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... an error message displays, you want to close the Chromebook Recovery Utility, and then remove the flash drive or SD memory card. After the recovery media is formatted for use a different flash drive or SD memory card. 4. Erase and reformat the recovery media During the process of creating recovery media, the flash drive or SD memory card is erased, click Done to reuse your operating system. 20 Chapter 6 Backing up, resetting, and recovering In the apps window, click Recovery. 3. After you recover your...
... an error message displays, you want to close the Chromebook Recovery Utility, and then remove the flash drive or SD memory card. After the recovery media is formatted for use a different flash drive or SD memory card. 4. Erase and reformat the recovery media During the process of creating recovery media, the flash drive or SD memory card is erased, click Done to reuse your operating system. 20 Chapter 6 Backing up, resetting, and recovering In the apps window, click Recovery. 3. After you recover your...
User Guide
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...8 connecting 11 keyboard connector, identifying 6 keys, esc 8 L labels Bluetooth 7 regulatory 7 serial number 6 service 6 wireless certification 7 WLAN 7 lights AC adapter and battery 1, 2 camera 3 lock screen action key 9 M memory card reader, identifying 2 memory card, identifying 2 microphone (audio-in) jack, identifying 1 mute action key 9 N next window action key 9 O operating environment 23 P ports USB Type-C power connector and port 2 power button, identifying 5 power connector, identifying 1 printing 17 product name and number, computer 6 R recovery media creating 19 erase 20 recovery...
...8 connecting 11 keyboard connector, identifying 6 keys, esc 8 L labels Bluetooth 7 regulatory 7 serial number 6 service 6 wireless certification 7 WLAN 7 lights AC adapter and battery 1, 2 camera 3 lock screen action key 9 M memory card reader, identifying 2 memory card, identifying 2 microphone (audio-in) jack, identifying 1 mute action key 9 N next window action key 9 O operating environment 23 P ports USB Type-C power connector and port 2 power button, identifying 5 power connector, identifying 1 printing 17 product name and number, computer 6 R recovery media creating 19 erase 20 recovery...
User Guide
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...reload action key 9 resetting 18 resources 21 resources, accessibility 29 W wireless certification label 7 WLAN antennas, identifying 3 WLAN device 7 WLAN label 7 S scrolling touch screen gesture 14 scrolling TouchPad gesture 14 Section 508 accessibility standards 27, 28 serial number, computer 6 service labels, locating 6 slots memory card reader 2 speaker, identifying 3 standards and legislation, accessibility 27 support 21 swiping touch screen gesture 15 system recovery Chrome operating system 19 Chromebook Recovery Utility 19 recovery media 19 T tap gestures 13 touch screen gestures one...
...reload action key 9 resetting 18 resources 21 resources, accessibility 29 W wireless certification label 7 WLAN antennas, identifying 3 WLAN device 7 WLAN label 7 S scrolling touch screen gesture 14 scrolling TouchPad gesture 14 Section 508 accessibility standards 27, 28 serial number, computer 6 service labels, locating 6 slots memory card reader 2 speaker, identifying 3 standards and legislation, accessibility 27 support 21 swiping touch screen gesture 15 system recovery Chrome operating system 19 Chromebook Recovery Utility 19 recovery media 19 T tap gestures 13 touch screen gestures one...