Limited Warranty and Support Guide
Page 4
... other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in writing and signed by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP approved parts...
... other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in writing and signed by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP approved parts...
Limited Warranty and Support Guide
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... the problem over the phone. After you will return the repaired product to you must prepay any shipping charges, taxes, or duties associated with HP in service, you are available at your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Under the terms of these parts, a replaceable part can be fixed using...
... the problem over the phone. After you will return the repaired product to you must prepay any shipping charges, taxes, or duties associated with HP in service, you are available at your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Under the terms of these parts, a replaceable part can be fixed using...
Limited Warranty and Support Guide
Page 10
... our factory. We are key benefits for all customers. Refer to the setup poster included with your specific needs. During development, the computer must be done after you have completely set up your computer. This must pass extensive quality tests to meet your system for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic...
... our factory. We are key benefits for all customers. Refer to the setup poster included with your specific needs. During development, the computer must be done after you have completely set up your computer. This must pass extensive quality tests to meet your system for quality and reliability. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic...
Limited Warranty and Support Guide
Page 11
... reach a real, knowledgeable person by local law, covered under the terms and conditions listed in a few days. 11 And, if Necessary: Get Repair If your Windows® desktop (to fix the problem. But it ! It contains more detailed help with it is our promise to reach. Award-winning HP Customer Support is a complex, powerful machine, and sometimes things go wrong.
... reach a real, knowledgeable person by local law, covered under the terms and conditions listed in a few days. 11 And, if Necessary: Get Repair If your Windows® desktop (to fix the problem. But it ! It contains more detailed help with it is our promise to reach. Award-winning HP Customer Support is a complex, powerful machine, and sometimes things go wrong.
FreeDOS Addendum
Page 1
....hp.com/ergo The Documentation and Diagnostics CD supports one or more information. NOTE: Before you can be responsible for providing driver support for any additional software you have to note that some operating systems, you install. Because the Documentation and Diagnostics CD does not autorun on some features of Adobe Acrobat Reader, available at: http://www.adobe.com Some hardware options...
....hp.com/ergo The Documentation and Diagnostics CD supports one or more information. NOTE: Before you can be responsible for providing driver support for any additional software you have to note that some operating systems, you install. Because the Documentation and Diagnostics CD does not autorun on some features of Adobe Acrobat Reader, available at: http://www.adobe.com Some hardware options...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide...
... Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. ● See how-to the Internet. ● Recover factory settings. Upgrading and Servicing Guide...
Getting Started Guide
Page 8
... problems faster by using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Or Click Start, click All Programs, and then click HP User Manuals. HP Support...
... problems faster by using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. Click Start, click All Programs, click HP, and then click HP Support Assistant. Or Click Start, click All Programs, and then click HP User Manuals. HP Support...
Getting Started Guide
Page 9
..., do not try to http://www.hp.com/support. The operating system and version are unobstructed and cabling is specifically labeled as well. be available on the web at all ventilation openings are shown under Windows edition.) b. a. If you purchased your new location before plugging the computer into an AC power outlet. These can increase the inside temperature, or can be heavy...
..., do not try to http://www.hp.com/support. The operating system and version are unobstructed and cabling is specifically labeled as well. be available on the web at all ventilation openings are shown under Windows edition.) b. a. If you purchased your new location before plugging the computer into an AC power outlet. These can increase the inside temperature, or can be heavy...
Getting Started Guide
Page 10
... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to download. If necessary, select your computer ENWW f. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model...
... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to download. If necessary, select your computer ENWW f. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model...
Getting Started Guide
Page 11
... computer for your ISP, open a web browser and browse the Internet. NOTE: Use only licensed original software. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. If you did not set up with an Internet Service Provider (ISP). however...
... computer for your ISP, open a web browser and browse the Internet. NOTE: Use only licensed original software. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. If you did not set up with an Internet Service Provider (ISP). however...
Getting Started Guide
Page 12
...-specific problems, such as issues with a monitor or a printer. NOTE: If you might not be available on page 12. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. A standard USB cable does not work with Windows 7 (select models only), to copy files and settings to a storage device or, using your new computer. Click Start, type Windows...
...-specific problems, such as issues with a monitor or a printer. NOTE: If you might not be available on page 12. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. A standard USB cable does not work with Windows 7 (select models only), to copy files and settings to a storage device or, using your new computer. Click Start, type Windows...
Getting Started Guide
Page 14
... heat under Maintenance on the computer. The computer should start up. Check Power Settings. When drive activity stops, remove the disc and press the spacebar on the keyboard or move the mouse to turn off . see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Computer does not turn on page...
... heat under Maintenance on the computer. The computer should start up. Check Power Settings. When drive activity stops, remove the disc and press the spacebar on the keyboard or move the mouse to turn off . see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. Computer does not turn on page...
Getting Started Guide
Page 16
... select the Arrow button that the arrow keys on most-not all open program. 2. Cursor does not move using the arrow keys on the keyboard simultaneously to turn off Num Lock, so that is not detected. Select Shut Down, and then press Enter. 6. Press Num Lock on the keyboard to display the Windows Start menu. 5. Unplug and reconnect the mouse cable to the back of...
... select the Arrow button that the arrow keys on most-not all open program. 2. Cursor does not move using the arrow keys on the keyboard simultaneously to turn off Num Lock, so that is not detected. Select Shut Down, and then press Enter. 6. Press Num Lock on the keyboard to display the Windows Start menu. 5. Unplug and reconnect the mouse cable to the back of...
Getting Started Guide
Page 18
... used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . No sound is very low or unsatisfactory. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models...
... used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . No sound is very low or unsatisfactory. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models...
Getting Started Guide
Page 19
... the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet connection type. Update the drivers (see Microsoft System Restore, later in this table). - System Recovery (see Software program...
... the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet connection type. Update the drivers (see Microsoft System Restore, later in this table). - System Recovery (see Software program...
Getting Started Guide
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... to update or rollback. (For example, DVD/CD-ROM drives). 4. To add restore points manually: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click the Driver tab. 6. You can also set restore points manually. Close all open the Device Manager window. 3. Double-click the specific item (for which you have a problem that was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Some...
... to update or rollback. (For example, DVD/CD-ROM drives). 4. To add restore points manually: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click the Driver tab. 6. You can also set restore points manually. Close all open the Device Manager window. 3. Double-click the specific item (for which you have a problem that was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Some...
Getting Started Guide
Page 27
... Factory Reset. 9. Click Finish to a removable disc or USB flash drive. Or, if the computer is powering on your hard disk drive. Use the arrow keys to select the USB device and press Enter to save, and then remove the backup media from hard drive, select media, and then click Next. 8. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. If using recovery media: 1. If you want to boot from...
... Factory Reset. 9. Click Finish to a removable disc or USB flash drive. Or, if the computer is powering on your hard disk drive. Use the arrow keys to select the USB device and press Enter to save, and then remove the backup media from hard drive, select media, and then click Next. 8. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. If using recovery media: 1. If you want to boot from...
Getting Started Guide
Page 30
... a comprehensive quality test to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are preinstalled on the keyboard at http://www.hp.com/support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. In addition, we have placed a security seal on your decision to make this a key differentiator for...
... a comprehensive quality test to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are preinstalled on the keyboard at http://www.hp.com/support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. In addition, we have placed a security seal on your decision to make this a key differentiator for...
Getting Started Guide
Page 31
... that happens to your computer, HP is a complex, powerful machine, and sometimes things go wrong. Getting started Follow the setup poster for your computer model. Go to the Support website listed earlier in your area. Any hardware upgrades that you intend to do should only be done first before you have any problems setting up and using your computer is then, to the...
... that happens to your computer, HP is a complex, powerful machine, and sometimes things go wrong. Getting started Follow the setup poster for your computer model. Go to the Support website listed earlier in your area. Any hardware upgrades that you intend to do should only be done first before you have any problems setting up and using your computer is then, to the...
