HP Business Inkjet 1100 - User Guide
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Maintaining and troubleshooting Maintaining ink cartridges and printheads 4-1 Replacing ink cartridges 4-1 Checking the printheads 4-3 Cleaning the printheads 4-3 Cleaning the printhead contacts 4-5 Aligning the printheads 4-7 Replacing the printheads 4-8 Calibrating color 4-10 Clearing jams 4-11... Toolbox A-1 Finding accessory part numbers A-1 Finding supplies part numbers A-2 Support and warranty Toolbox B-1 hp instant support B-1 Web B-1 HP telephone support B-2 Hewlett-Packard limited warranty statement B-3 Printer specifications Regulatory information FCC statement D-1 EMI...
Maintaining and troubleshooting Maintaining ink cartridges and printheads 4-1 Replacing ink cartridges 4-1 Checking the printheads 4-3 Cleaning the printheads 4-3 Cleaning the printhead contacts 4-5 Aligning the printheads 4-7 Replacing the printheads 4-8 Calibrating color 4-10 Clearing jams 4-11... Toolbox A-1 Finding accessory part numbers A-1 Finding supplies part numbers A-2 Support and warranty Toolbox B-1 hp instant support B-1 Web B-1 HP telephone support B-2 Hewlett-Packard limited warranty statement B-3 Printer specifications Regulatory information FCC statement D-1 EMI...
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...; Portable Document Format (PDF) file on the Starter CD, it provides detailed information about printhead health. Includes overview information about the printer: http://www.hp.com/support/businessinkjet1100 http://www.hp.com z HP Jetdirect Print Server Administrator's Guide. The HP Inkjet Utility contains tools to this guide from the Toolbox. Also, an electronic version is provided...
...; Portable Document Format (PDF) file on the Starter CD, it provides detailed information about printhead health. Includes overview information about the printer: http://www.hp.com/support/businessinkjet1100 http://www.hp.com z HP Jetdirect Print Server Administrator's Guide. The HP Inkjet Utility contains tools to this guide from the Toolbox. Also, an electronic version is provided...
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... Resume light. This light blinks in these situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Control panel parts 12 3 4 5 a b c 6 1 (power button). 2 Power light (...the printed page is printing a manual duplex job and waiting for installing or removing printheads from their color-coded slots. 2 Printheads. See "Printer lights reference". 4 (cancel button). Each printhead must be placed in its color-coded slot. 4 Metal catch bar. Indicate ...
... Resume light. This light blinks in these situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Control panel parts 12 3 4 5 a b c 6 1 (power button). 2 Power light (...the printed page is printing a manual duplex job and waiting for installing or removing printheads from their color-coded slots. 2 Printheads. See "Printer lights reference". 4 (cancel button). Each printhead must be placed in its color-coded slot. 4 Metal catch bar. Indicate ...
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...service identification number Opens a dialog box that shows how to contact HP. You can clean and align your printheads, and calibrate the color on common maintenance tasks. It also gives you through cleaning the printheads. Opens a dialog box that shows information about the condition of ...common printer tasks and provides help information about using the printer, troubleshooting, and contacting HP. This table describes the buttons in the Printer ...
...service identification number Opens a dialog box that shows how to contact HP. You can clean and align your printheads, and calibrate the color on common maintenance tasks. It also gives you through cleaning the printheads. Opens a dialog box that shows information about the condition of ...common printer tasks and provides help information about using the printer, troubleshooting, and contacting HP. This table describes the buttons in the Printer ...
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... desktop. 2 Do one of the following options are available on the HP Inkjet Utility Panel menu. ENWW 3-5 z Test. z Clean. z Configuration. Aligns the printheads. z WOW! Using the HP Inkjet Utility For Mac OS 8.6, 9.x and OS X, the HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer and information...
... desktop. 2 Do one of the following options are available on the HP Inkjet Utility Panel menu. ENWW 3-5 z Test. z Clean. z Configuration. Aligns the printheads. z WOW! Using the HP Inkjet Utility For Mac OS 8.6, 9.x and OS X, the HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer and information...
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... ink cartridge to ensure superior print quality and compatibility with your printer. z If you have to continue printing. Maintaining ink cartridges and printheads The ink cartridges should , see "Troubleshooting installation issues". z If you know that results from modifying or refilling the ink cartridges, or.... Damage to see "Starting troubleshooting". You can check the ink levels from using non-HP ink cartridges, is low or out. CAUTION Replacing ink cartridges The ink in HP ink cartridges has been formulated to continue printing. You do not appear as paper jams ...
... ink cartridge to ensure superior print quality and compatibility with your printer. z If you have to continue printing. Maintaining ink cartridges and printheads The ink cartridges should , see "Troubleshooting installation issues". z If you know that results from modifying or refilling the ink cartridges, or.... Damage to see "Starting troubleshooting". You can check the ink levels from using non-HP ink cartridges, is low or out. CAUTION Replacing ink cartridges The ink in HP ink cartridges has been formulated to continue printing. You do not appear as paper jams ...
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... printer that results from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Run the level 1 cleaning. Similarly, only run the level 2 cleaning if the results of the printheads. See "Printing a configuration page". CAUTION Note Cleaning the printheads HP is not responsible for cleaning the printheads from the Toolbox 1 Open the Toolbox. 2 On the Information...
... printer that results from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Run the level 1 cleaning. Similarly, only run the level 2 cleaning if the results of the printheads. See "Printing a configuration page". CAUTION Note Cleaning the printheads HP is not responsible for cleaning the printheads from the Toolbox 1 Open the Toolbox. 2 On the Information...
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... button) twice and then press the (resume button) twice. 3 Release the (power button). The printer begins the printhead cleaning process. 4 Print a printer configuration page by holding down the (power button) and pressing the (cancel button) once. The printer begins ...button) once. Release the (power button). 5 If the results are not satisfactory, replace the printheads, if you want. 4-4 ENWW To perform a level 3 printhead cleaning at the control panel Only perform a level 3 printhead cleaning if the level 2 cleaning was insufficient. 1 Press and hold down the (power button...
... button) twice and then press the (resume button) twice. 3 Release the (power button). The printer begins the printhead cleaning process. 4 Print a printer configuration page by holding down the (power button) and pressing the (cancel button) once. The printer begins ...button) once. Release the (power button). 5 If the results are not satisfactory, replace the printheads, if you want. 4-4 ENWW To perform a level 3 printhead cleaning at the control panel Only perform a level 3 printhead cleaning if the level 2 cleaning was insufficient. 1 Press and hold down the (power button...
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CAUTION HP recommends that can be dirty. Cleaning the printhead contacts If lines or dots are still missing from the rear. To clean the printhead contacts 1 Turn the printer power on, and then lift the printing supplies cover. 2 Open the printhead access latch by lifting ... latch from printed text or graphics after you have cleaned the printheads. ENWW 4-5 Printhead contacts contain sensitive electronic components that you clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Pull the latch forward and down...
CAUTION HP recommends that can be dirty. Cleaning the printhead contacts If lines or dots are still missing from the rear. To clean the printhead contacts 1 Turn the printer power on, and then lift the printing supplies cover. 2 Open the printhead access latch by lifting ... latch from printed text or graphics after you have cleaned the printheads. ENWW 4-5 Printhead contacts contain sensitive electronic components that you clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Pull the latch forward and down...
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... use some force to ensure proper contact after installation. 7 Repeat steps 4 through 6 for the remaining printheads. 8 Close the printhead access latch firmly, ensuring the hook catches the carriage lock, and then close the printhead access latch. 4-6 ENWW 4 Lift up the handle of its slot. 5 Using a soft, dry..., lint-free cloth, carefully remove any ink from the contact pads on the printhead to close the printing supplies cover. Press down firmly...
... use some force to ensure proper contact after installation. 7 Repeat steps 4 through 6 for the remaining printheads. 8 Close the printhead access latch firmly, ensuring the hook catches the carriage lock, and then close the printhead access latch. 4-6 ENWW 4 Lift up the handle of its slot. 5 Using a soft, dry..., lint-free cloth, carefully remove any ink from the contact pads on the printhead to close the printing supplies cover. Press down firmly...
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... them from the control panel, from the Toolbox (Windows), or from the HP Inkjet Utility. ENWW 4-7 To align printheads from the Toolbox (Windows) 1 Click Start, point to Programs, point to hp business inkjet 1100 series, and click hp business inkjet 1100 series Toolbox. 2 On the Services tab, click Align Printheads and click Align. 3 When the alignment procedure is complete, click OK to...
... them from the control panel, from the Toolbox (Windows), or from the HP Inkjet Utility. ENWW 4-7 To align printheads from the Toolbox (Windows) 1 Click Start, point to Programs, point to hp business inkjet 1100 series, and click hp business inkjet 1100 series Toolbox. 2 On the Services tab, click Align Printheads and click Align. 3 When the alignment procedure is complete, click OK to...
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...printing supplies cover. 2 Open the printhead access latch by lifting the latch from the rear. To replace a printhead 1 Turn the printer power on . Replacing the printheads You do not have to replace all four printheads when one needs to be replaced when the Printhead light and a color indicator light ...are on. The printhead needs to be replaced. Only replace the...
...printing supplies cover. 2 Open the printhead access latch by lifting the latch from the rear. To replace a printhead 1 Turn the printer power on . Replacing the printheads You do not have to replace all four printheads when one needs to be replaced when the Printhead light and a color indicator light ...are on. The printhead needs to be replaced. Only replace the...
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You will need to use it to pull the printhead straight up and out of its slot. 5 Install the new printhead in the color-coded slot that matches the color of the printhead. 6 Press down firmly on the printhead to close the printing supplies cover. ENWW 4-9 4 Lift up the handle of the printhead and use some force to ensure proper contact after installation. 7 Close the printhead access latch firmly, ensuring the hook catches the carriage lock, and then close the printhead access latch.
You will need to use it to pull the printhead straight up and out of its slot. 5 Install the new printhead in the color-coded slot that matches the color of the printhead. 6 Press down firmly on the printhead to close the printing supplies cover. ENWW 4-9 4 Lift up the handle of the printhead and use some force to ensure proper contact after installation. 7 Close the printhead access latch firmly, ensuring the hook catches the carriage lock, and then close the printhead access latch.
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... manually, as described here, when you are not satisfied with the appearance of the colors. If you change a printhead. 8 Wait while the printer initializes the printheads. To calibrate color from the HP Inkjet Utility 1 Open the HP Inkjet Utility and click Calibrate Color. 2 Follow the instructions on your desktop to open the Toolbox. 2 On the Printer...
... manually, as described here, when you are not satisfied with the appearance of the colors. If you change a printhead. 8 Wait while the printer initializes the printheads. To calibrate color from the HP Inkjet Utility 1 Open the HP Inkjet Utility and click Calibrate Color. 2 Follow the instructions on your desktop to open the Toolbox. 2 On the Printer...
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...has been removed from the power outlet and call HP Customer Support. z For example, make sure that your computer manufacturer. Make sure that the ink cartridges, and printheads are blinking A non-recoverable error has occurred z For example, the printhead carriage might not be jammed. z Make sure media...came with an application. For more information about how to ECP. If the printer does not recover, unplug the printer from the printheads. Otherwise, change your port setting, or contact your printer is selected as the current or default printer and that the correct ...
...has been removed from the power outlet and call HP Customer Support. z For example, make sure that your computer manufacturer. Make sure that the ink cartridges, and printheads are blinking A non-recoverable error has occurred z For example, the printhead carriage might not be jammed. z Make sure media...came with an application. For more information about how to ECP. If the printer does not recover, unplug the printer from the printheads. Otherwise, change your port setting, or contact your printer is selected as the current or default printer and that the correct ...
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...printer as the default. Resolving printing problems This section provides solutions to the parallel port. z Clean any excess adhesive from the printheads z Each new printhead is wide enough z The media width must match the page settings in the Print Settings dialog box. Check that the media... drive. Check the color print settings z Grayscale might be selected in your black ink cartridge might be empty. ENWW 4-17 Check each printhead and remove film if necessary. See "Replacing ink cartridges". Check the parallel port on the backs of the printer. Check for empty ink...
...printer as the default. Resolving printing problems This section provides solutions to the parallel port. z Clean any excess adhesive from the printheads z Each new printhead is wide enough z The media width must match the page settings in the Print Settings dialog box. Check that the media... drive. Check the color print settings z Grayscale might be selected in your black ink cartridge might be empty. ENWW 4-17 Check each printhead and remove film if necessary. See "Replacing ink cartridges". Check the parallel port on the backs of the printer. Check for empty ink...
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...cable is damaged. Then try to retry the job, click Cancel. 4-19 Check the printheads and ink cartridges z Replace any clogged or worn printheads or low or empty ink cartridges (See "Maintaining ink cartridges and printheads".) Then try to the Ready state, resend the job. This should not cause lines ... unplug the power cord, and clean the rollers inside wall after you can print other documents from the same application, try to print using meets HP specifications. (See "Selecting print media".) Then try to set the appropriate symbol set z If you are using DOS, use . When the Power...
...cable is damaged. Then try to retry the job, click Cancel. 4-19 Check the printheads and ink cartridges z Replace any clogged or worn printheads or low or empty ink cartridges (See "Maintaining ink cartridges and printheads".) Then try to the Ready state, resend the job. This should not cause lines ... unplug the power cord, and clean the rollers inside wall after you can print other documents from the same application, try to print using meets HP specifications. (See "Selecting print media".) Then try to set the appropriate symbol set z If you are using DOS, use . When the Power...
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...dialog box. See "Replacing ink cartridges". To clean the printheads, open the Printer Properties dialog box. Also, make sure that the ink cartridges have not been tampered with. For ordering HP supplies and accessories, see "HP supplies and accessories". Check the ink cartridges z When colors... in reduced print quality and damage to the printer. Lines or dots are missing from text or graphics Check the printheads z The printheads or printhead contact pads might be selected. Check the status of graphics on your application, open the Toolbox, click the Printer Services...
...dialog box. See "Replacing ink cartridges". To clean the printheads, open the Printer Properties dialog box. Also, make sure that the ink cartridges have not been tampered with. For ordering HP supplies and accessories, see "HP supplies and accessories". Check the ink cartridges z When colors... in reduced print quality and damage to the printer. Lines or dots are missing from text or graphics Check the printheads z The printheads or printhead contact pads might be selected. Check the status of graphics on your application, open the Toolbox, click the Printer Services...
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... a tray in good working order and that the stack of the printheads and ink cartridges are installed properly. z Make sure that all packing tape has been removed from the printheads. • Make sure that the printhead latch is connected securely to interpret the light pattern. z Make sure...Multiple pages are installed. z Make sure that the auto-duplex unit has been installed. z Make sure that all of the printheads are in their slots. z Make sure the printheads and ink cartridges are firmly installed into their correct, color-coded slot. • Make sure that all of the...
... a tray in good working order and that the stack of the printheads and ink cartridges are installed properly. z Make sure that all packing tape has been removed from the printheads. • Make sure that the printhead latch is connected securely to interpret the light pattern. z Make sure...Multiple pages are installed. z Make sure that the auto-duplex unit has been installed. z Make sure that all of the printheads are in their slots. z Make sure the printheads and ink cartridges are firmly installed into their correct, color-coded slot. • Make sure that all of the...
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... useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem. 1 2 3 4 5 1 Power button 2 Printhead light 3 Ink cartridge light 4 Power light 5 Color indicator lights 6 Cancel button 7 Resume button 8 Resume light Light pattern Light description No lights are on . The Power...
... useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem. 1 2 3 4 5 1 Power button 2 Printhead light 3 Ink cartridge light 4 Power light 5 Color indicator lights 6 Cancel button 7 Resume button 8 Resume light Light pattern Light description No lights are on . The Power...