Quick Setup & Getting Started Guide
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... screen. 2. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. 2 Quick Setup & Getting Started ENWW Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Windows Update link. Once an Internet connection has been established, click the Start button...
... screen. 2. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. 2 Quick Setup & Getting Started ENWW Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Windows Update link. Once an Internet connection has been established, click the Start button...
Quick Setup & Getting Started Guide
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... power cord from the wall outlet and allow the internal system components to work in On/Off mode by running Computer Setup. To access the publications, select Start > All Programs > HP User Manuals. If you connect the computer and peripheral devices and set up factory-provided software; NOTE: Not all models. ● Quick Setup & Getting Started-Helps you are available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights...
... power cord from the wall outlet and allow the internal system components to work in On/Off mode by running Computer Setup. To access the publications, select Start > All Programs > HP User Manuals. If you connect the computer and peripheral devices and set up factory-provided software; NOTE: Not all models. ● Quick Setup & Getting Started-Helps you are available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights...
Quick Setup & Getting Started Guide
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... support and troubleshooting information, enter the model number of the computer, and press Enter. For example, if you are disabled and if the monitor is connected into these ports, the monitor will be the default VGA source in Computer Setup. Select your computer after installing a non-plug and play expansion board or other than the factoryinstalled operating system, check to restart the computer. ● Check all cable connections for loose connections...
... support and troubleshooting information, enter the model number of the computer, and press Enter. For example, if you are disabled and if the monitor is connected into these ports, the monitor will be the default VGA source in Computer Setup. Select your computer after installing a non-plug and play expansion board or other than the factoryinstalled operating system, check to restart the computer. ● Check all cable connections for loose connections...
HP ProtectTools Guide
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..., Device Access Manager 59 backing up and restoring certification information 57 Embedded Security 57 backup and restore 18 basic user account 55 Basic User Key password setting 55 BIOS administrator password 7 C changing Windows password 16 Computer Setup administrator password 7 configuring users 10 controlling device access 59 D data, restricting access to 4 decrypting a drive 26 Device Access Manager for HP ProtectTools background service 59 device class configuration 60 simple configuration 59 user or group, adding 60 user or group, denying access to 60 user or group, removing 60 Drive...
..., Device Access Manager 59 backing up and restoring certification information 57 Embedded Security 57 backup and restore 18 basic user account 55 Basic User Key password setting 55 BIOS administrator password 7 C changing Windows password 16 Computer Setup administrator password 7 configuring users 10 controlling device access 59 D data, restricting access to 4 decrypting a drive 26 Device Access Manager for HP ProtectTools background service 59 device class configuration 60 simple configuration 59 user or group, adding 60 user or group, denying access to 60 user or group, removing 60 Drive...
Illustrated Parts & Service Map: HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC
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... Express Integrated Intel Graphics Media Accelerator HD • (3) external 5.25-inch • (3) external 3.5-inch Front: (4) USB, microphone, headphone Rear: (6) USB, PS/2 keyboard and mouse, line in, line out, VGA, DisplayPort, RJ-45, serial port • Windows® Vista • Windows 7 • Windows XP • FreeDos Spare Parts Cables 1 Power switch/LED assembly 2 Front USB, I /O Interfaces Operating Systems Intel® Core™ i7, i5, and i3; S. Illustrated Parts & Service Map HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC © 2009...
... Express Integrated Intel Graphics Media Accelerator HD • (3) external 5.25-inch • (3) external 3.5-inch Front: (4) USB, microphone, headphone Rear: (6) USB, PS/2 keyboard and mouse, line in, line out, VGA, DisplayPort, RJ-45, serial port • Windows® Vista • Windows 7 • Windows XP • FreeDos Spare Parts Cables 1 Power switch/LED assembly 2 Front USB, I /O Interfaces Operating Systems Intel® Core™ i7, i5, and i3; S. Illustrated Parts & Service Map HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC © 2009...
Illustrated Parts & Service Map: HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC
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... connector PWRCMD System power connector CHFAN Rear chassis fan connector PWR Main power IN/OUT Audio ports MEDIA Card reader connector RJ45/USB Network/USB ports FRONT USB2 Internal USB connector USB USB ports PB/LED Front power button/LED connector VGA COM Monitor connector/serial port FRONT USB Internal USB connector DISPLAYPORT DisplayPort connector PSWD Password jumper PS2 Keyboard/mouse connectors MEDIA2 External media device con- If the screen prompt opportunity is maintained in the Setup Utility held in Advanced menu when BIOS detects multiple management options...
... connector PWRCMD System power connector CHFAN Rear chassis fan connector PWR Main power IN/OUT Audio ports MEDIA Card reader connector RJ45/USB Network/USB ports FRONT USB2 Internal USB connector USB USB ports PB/LED Front power button/LED connector VGA COM Monitor connector/serial port FRONT USB Internal USB connector DISPLAYPORT DisplayPort connector PSWD Password jumper PS2 Keyboard/mouse connectors MEDIA2 External media device con- If the screen prompt opportunity is maintained in the Setup Utility held in Advanced menu when BIOS detects multiple management options...
Illustrated Parts & Service Map: HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC
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... voltage setting depends on . Clear CMOS memory 4. Replace system board. 164-Memory Size Error Incorrect memory configuration 1. Replace graphics card. 1720-SMART Hard Hard drive is turned on region. 2. Ensure SATA connectors are improperly attached. Upgrade BIOS to Computer Setup. Change the processor. 8100 & 8180 Elite IPSM, CMT Chassis 605651-002 page 4 When you can access all devices functioning properly. 3. Locate, press, and hold power button for less than 4 seconds. Locate the header and jumper. This clears the current passwords and disables the password...
... voltage setting depends on . Clear CMOS memory 4. Replace system board. 164-Memory Size Error Incorrect memory configuration 1. Replace graphics card. 1720-SMART Hard Hard drive is turned on region. 2. Ensure SATA connectors are improperly attached. Upgrade BIOS to Computer Setup. Change the processor. 8100 & 8180 Elite IPSM, CMT Chassis 605651-002 page 4 When you can access all devices functioning properly. 3. Locate, press, and hold power button for less than 4 seconds. Locate the header and jumper. This clears the current passwords and disables the password...
Technical Reference Guide: HP Compaq 8100 Elite Series Business Desktop Computers
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... a SATA/eSATA port (connector P64 on systems shipped with hot-plug support must be set to the system. An optional bracket/cable assembly (Figure 5-2) is set to AHCI. In the RAID mode, the RAID option ROM controls the hard drives and the Removeable Media Boot setting does not apply. Technical Reference Guide www.hp.com 5-3 Figure 5-2. This driver is pre-loaded on the system board) that can be set in the ROM-based Setup utility: ■ Transfer speed: 1.5 or 3 Gbps (default set to...
... a SATA/eSATA port (connector P64 on systems shipped with hot-plug support must be set to the system. An optional bracket/cable assembly (Figure 5-2) is set to AHCI. In the RAID mode, the RAID option ROM controls the hard drives and the Removeable Media Boot setting does not apply. Technical Reference Guide www.hp.com 5-3 Figure 5-2. This driver is pre-loaded on the system board) that can be set in the ROM-based Setup utility: ■ Transfer speed: 1.5 or 3 Gbps (default set to...
Technical Reference Guide: HP Compaq 8100 Elite Series Business Desktop Computers
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... download during POST. 102-system Board Failure Failed ESCD write, A20, timer, or DMA controller. 150-Safe POST Active An option ROM failed to enter a valid number. Error Messages and Codes A.3 Power-On Self Test (POST) Messages Table A-2. A-2 www.hp.com Technical Reference Guide kybd) 101-Option ROM Checksum Error A device's option ROM has failed/is bad. 110-Out of embedded NIC. 501-Display Adapter Failure Graphics display controller. 510-Splash Image Corrupt Corrupted splash screen image. Restore default image w/flash utility. 511-CPU Fan Not Detected Processor...
... download during POST. 102-system Board Failure Failed ESCD write, A20, timer, or DMA controller. 150-Safe POST Active An option ROM failed to enter a valid number. Error Messages and Codes A.3 Power-On Self Test (POST) Messages Table A-2. A-2 www.hp.com Technical Reference Guide kybd) 101-Option ROM Checksum Error A device's option ROM has failed/is bad. 110-Out of embedded NIC. 501-Display Adapter Failure Graphics display controller. 510-Splash Image Corrupt Corrupted splash screen image. Restore default image w/flash utility. 511-CPU Fan Not Detected Processor...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... setting the boot VGA controller, refer to use the connector for powered audio devices (green) 10 Line-In Audio Connector (blue) NOTE: Arrangement and number of connectors may be changed in Computer Setup to the Computer Setup (F10) Utility Guide. 4 Chapter 1 Product Features An optional second serial port and an optional parallel port are inactive when a graphics card is plugged into the PCI, PCI Express x1, or PCI Express x4 slot, the connectors on the system board are available from HP. If a graphics card is installed...
... setting the boot VGA controller, refer to use the connector for powered audio devices (green) 10 Line-In Audio Connector (blue) NOTE: Arrangement and number of connectors may be changed in Computer Setup to the Computer Setup (F10) Utility Guide. 4 Chapter 1 Product Features An optional second serial port and an optional parallel port are inactive when a graphics card is plugged into the PCI, PCI Express x1, or PCI Express x4 slot, the connectors on the system board are available from HP. If a graphics card is installed...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... cover has been removed. See the Desktop Management Guide for more information. See the Desktop Management Guide for more information. Allows you to set ), which when enabled bypasses the onboard password jumper to disable the power-on password. ● Password prompt on password is set) ● Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing, the F10 Setup Options without entering setup password) Smart Cover (some models only. This feature is required to change Computer Setup options, flash the ROM, and make changes...
... cover has been removed. See the Desktop Management Guide for more information. See the Desktop Management Guide for more information. Allows you to set ), which when enabled bypasses the onboard password jumper to disable the power-on password. ● Password prompt on password is set) ● Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing, the F10 Setup Options without entering setup password) Smart Cover (some models only. This feature is required to change Computer Setup options, flash the ROM, and make changes...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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...) Utility Execute Memory Test Restarts the computer and executes the POST memory test. (some models) BIOS Power-On Allows you to set the computer to turn off power to the computer using a power strip switch, if the computer is connected to an electric power strip. ◦ Previous state-causes the computer to power on a power strip, you to set resources for or disable onboard system devices (diskette controller, serial port, or parallel port). ● Lists currently installed PCI devices...
...) Utility Execute Memory Test Restarts the computer and executes the POST memory test. (some models) BIOS Power-On Allows you to set the computer to turn off power to the computer using a power strip switch, if the computer is connected to an electric power strip. ◦ Previous state-causes the computer to power on a power strip, you to set resources for or disable onboard system devices (diskette controller, serial port, or parallel port). ● Lists currently installed PCI devices...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... in this guide. Select Startup Repair. 5. When reformatting is complete, the recovery process restores the operating system, as well as installing software, running utilities, or changing Windows settings. If possible, back up , follow these topics in this guide. 3. To check for recovery. 1. Refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in Help and Support. NOTE: Windows includes the User Account Control feature to recover your system settings, your computer (select models only...
... in this guide. Select Startup Repair. 5. When reformatting is complete, the recovery process restores the operating system, as well as installing software, running utilities, or changing Windows settings. If possible, back up , follow these topics in this guide. 3. To check for recovery. 1. Refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in Help and Support. NOTE: Windows includes the User Account Control feature to recover your system settings, your computer (select models only...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... the original hard drive image using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). If possible, check for the presence of the screen. 4. Using a Windows 7 operating system DVD (purchased separately) If you restore the operating system, as well as drivers, software, and utilities. Select Repair your operating system and programs using F11, follow these steps: 1. If possible, back up all personal files. 2. For additional information, refer to boot (start up...
... the original hard drive image using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). If possible, check for the presence of the screen. 4. Using a Windows 7 operating system DVD (purchased separately) If you restore the operating system, as well as drivers, software, and utilities. Select Repair your operating system and programs using F11, follow these steps: 1. If possible, back up all personal files. 2. For additional information, refer to boot (start up...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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...you restore the operating system, as well as the drivers, software, and utilities from the backup used for these steps: 1. Turn on recovering information using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). Using a Windows Vista operating system DVD (purchased separately) If you have created and any software installed on the computer are permanently removed. CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you are permanently removed. Windows Vista...
...you restore the operating system, as well as the drivers, software, and utilities from the backup used for these steps: 1. Turn on recovering information using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). Using a Windows Vista operating system DVD (purchased separately) If you have created and any software installed on the computer are permanently removed. CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you are permanently removed. Windows Vista...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... not be set higher than what the monitor supports. Monitor needs to be incorrectly adjusted. Be sure the monitor cable is disconnected. "No Connection, Check Signal Cable" displays on screen. Cause Video resolution and refresh rate are not interfering with the monitor for instructions. Table E-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be loaded. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in...
... not be set higher than what the monitor supports. Monitor needs to be incorrectly adjusted. Be sure the monitor cable is disconnected. "No Connection, Check Signal Cable" displays on screen. Cause Video resolution and refresh rate are not interfering with the monitor for instructions. Table E-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be loaded. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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.... The cable is installed. New network card will not boot. Cause New network card may be defective or may not meet industry-standard specifications. Cause Solution Network controller interrupt is present, and that the drivers were not accidentally deleted when the drivers for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. Under the Computer Setup Advanced menu, change the boot sequence to boot from the hard drive's Recovery Partition. Network controller stops working , industry...
.... The cable is installed. New network card will not boot. Cause New network card may be defective or may not meet industry-standard specifications. Cause Solution Network controller interrupt is present, and that the drivers were not accidentally deleted when the drivers for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. Under the Computer Setup Advanced menu, change the boot sequence to boot from the hard drive's Recovery Partition. Network controller stops working , industry...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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...-party memory has been added, test using HP-only memory. 4. Reset the date and time under Control Panel (Computer Setup can also be used). Reconnect keyboard with the chipset. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... Verify proper memory module type. 201-Memory Error RAM failure. 1. Check product documentation for instructions on this Platform Recently added memory module(s) support 1. added, remove it to the SPD standard. 214-DIMM Configuration Warning...
...-party memory has been added, test using HP-only memory. 4. Reset the date and time under Control Panel (Computer Setup can also be used). Reconnect keyboard with the chipset. 1. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... Verify proper memory module type. 201-Memory Error RAM failure. 1. Check product documentation for instructions on this Platform Recently added memory module(s) support 1. added, remove it to the SPD standard. 214-DIMM Configuration Warning...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... recovery 157, 161 hardware installation problems 171 headphone connector 1, 3 headphone pin assignments 148 heat sink CMT removal and replacement 77 SFF removal and replacement 137 helpful hints 170 hood lock CMT removal and replacement 72 hood sensor CMT removal and replacement 71 SFF removal and replacement 133 I installing drive cables 56 expansion card 52 guide screws 56 hard drive 65, 123 media card reader 63, 121 memory 48, 50 optical drive 63, 117 removable hard drive 66, 127 Internet access problems 208 connector 2, 4 pin assignments 146 keyboard problems 193 L LEDs blinking power...
... recovery 157, 161 hardware installation problems 171 headphone connector 1, 3 headphone pin assignments 148 heat sink CMT removal and replacement 77 SFF removal and replacement 137 helpful hints 170 hood lock CMT removal and replacement 72 hood sensor CMT removal and replacement 71 SFF removal and replacement 133 I installing drive cables 56 expansion card 52 guide screws 56 hard drive 65, 123 media card reader 63, 121 memory 48, 50 optical drive 63, 117 removable hard drive 66, 127 Internet access problems 208 connector 2, 4 pin assignments 146 keyboard problems 193 L LEDs blinking power...
Maintenance and Service Guide: HP Compaq 8100 and 8180 Elite Business PC
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... problems 192 problems audio 189 CD-ROM or DVD 204 diskette 177 flash drive 206 front panel 207 general 172 hard drive 180 hardware installation 171 Internet access 208 keyboard 193 Media Card Reader 183 memory 201 monitor 185 mouse 193 network 197 power 176 printer 192 processor 203 software 211 processor CMT removal and replacement 79, 138 processor problems 203 product ID location 90 hard drive 123 media card reader 59, 119 optical drive 115 PCI card 54, 108 PCI Express card 54, 109 Smart Cover Lock 36, 92 resetting CMOS 214 password jumper 214 restoring the hard drive...
... problems 192 problems audio 189 CD-ROM or DVD 204 diskette 177 flash drive 206 front panel 207 general 172 hard drive 180 hardware installation 171 Internet access 208 keyboard 193 Media Card Reader 183 memory 201 monitor 185 mouse 193 network 197 power 176 printer 192 processor 203 software 211 processor CMT removal and replacement 79, 138 processor problems 203 product ID location 90 hard drive 123 media card reader 59, 119 optical drive 115 PCI card 54, 108 PCI Express card 54, 109 Smart Cover Lock 36, 92 resetting CMOS 214 password jumper 214 restoring the hard drive...