HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
Page 89
...Use the information in this table to solve problems that the media meets HP media specifications. Place the print cartridge in a paper bag or other objects can damage the internal parts. You might need to restart the device after removing jammed media. (HP LaserJet 3380 all -in -one ) Push the .... Use only your hands to light any longer than necessary. Cause Media has jammed in the device.) With both hands, grasp the side of the device downward. Solution (HP LaserJet 3015 all-in-one and HP LaserJet 3030 all -in -one ) Open the printcartridge door and the straight-through output door...
...Use the information in this table to solve problems that the media meets HP media specifications. Place the print cartridge in a paper bag or other objects can damage the internal parts. You might need to restart the device after removing jammed media. (HP LaserJet 3380 all -in -one ) Push the .... Use only your hands to light any longer than necessary. Cause Media has jammed in the device.) With both hands, grasp the side of the device downward. Solution (HP LaserJet 3015 all-in-one and HP LaserJet 3030 all -in -one ) Open the printcartridge door and the straight-through output door...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
Page 96
...printing 68 troubleshooting 80 fax header setting 22 stamp-received 64 Fax Job Status, canceling faxes 31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes ...splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-in-one 10 troubleshooting 78 jams, troubleshooting 87 L legal paper, settings 44 letter paper, settings...
...printing 68 troubleshooting 80 fax header setting 22 stamp-received 64 Fax Job Status, canceling faxes 31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes ...splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-in-one 10 troubleshooting 78 jams, troubleshooting 87 L legal paper, settings 44 letter paper, settings...
HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 37
... jams ● premature wear on a variety of media, such as weight, grain, and moisture content are not HP products, HP cannot influence or control their quality. Hewlett-Packard Company cannot recommend the use of paper and other specifications, see Printmedia specifications. This might cause problems ...is possible for media to meet Hewlett-Packard specifications might be the result of the guidelines in the HP LaserJet Printer Family Print Media Guide. (See Ordering hp parts and accessories for the device, requiring repair. It is not covered by the Hewlett-Packard warranty...
... jams ● premature wear on a variety of media, such as weight, grain, and moisture content are not HP products, HP cannot influence or control their quality. Hewlett-Packard Company cannot recommend the use of paper and other specifications, see Printmedia specifications. This might cause problems ...is possible for media to meet Hewlett-Packard specifications might be the result of the guidelines in the HP LaserJet Printer Family Print Media Guide. (See Ordering hp parts and accessories for the device, requiring repair. It is not covered by the Hewlett-Packard warranty...
HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 177
... copy job 52 limited one or HP LaserJet 3030 all- grayscale scanning 78 H hardware components 5 hardware service 156 heat output 127 height, device 127 HP Director, scanning with 68 HP limited warranty statement 147 HP repair services 156 HP SupportPack 158 HP toolbox 8 humidity specifications 127 I ...or faded stripes 118 input tray, media ordering 151 input tray, paper capacity, main 129 capacity, priority 129 illustration 5 media specifications 9 installing print cartridge 152 interface accessories, ordering 150 J jams ADF, typical locations 115 clearing 99 preventing 101 K key-press ...
... copy job 52 limited one or HP LaserJet 3030 all- grayscale scanning 78 H hardware components 5 hardware service 156 heat output 127 height, device 127 HP Director, scanning with 68 HP limited warranty statement 147 HP repair services 156 HP SupportPack 158 HP toolbox 8 humidity specifications 127 I ...or faded stripes 118 input tray, media ordering 151 input tray, paper capacity, main 129 capacity, priority 129 illustration 5 media specifications 9 installing print cartridge 152 interface accessories, ordering 150 J jams ADF, typical locations 115 clearing 99 preventing 101 K key-press ...
Service Manual
Page 8
... Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting...problems 206 Solving scanning (copying) image-quality problems 216 Repetitive image defect ruler 222 Solving paper-feed problems 223 Jams occur in the printer 223 Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems...all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...
... Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting...problems 206 Solving scanning (copying) image-quality problems 216 Repetitive image defect ruler 222 Solving paper-feed problems 223 Jams occur in the printer 223 Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems...all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...
Service Manual
Page 205
...problems 206 Solving scanning (copying) image-quality problems 216 Repetitive image defect ruler 222 Solving paper-feed problems 223 Jams occur in the printer 223 Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems... report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting...
...problems 206 Solving scanning (copying) image-quality problems 216 Repetitive image defect ruler 222 Solving paper-feed problems 223 Jams occur in the printer 223 Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems... report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting...
Service Manual
Page 207
... panel. Print a page from a software program. Replace the control panel. HP LaserJet 3020 and 3030, see Control-panel assembly. 3. If all cables are correctly seated. 2. If the problem persists, replace the formatter. Does the demo page print? If the media is consistently jamming and the paper path is blank, but the LEDs are lit. 1. Control panel...
... panel. Print a page from a software program. Replace the control panel. HP LaserJet 3020 and 3030, see Control-panel assembly. 3. If all cables are correctly seated. 2. If the problem persists, replace the formatter. Does the demo page print? If the media is consistently jamming and the paper path is blank, but the LEDs are lit. 1. Control panel...
Service Manual
Page 212
... finished. Comm. Device error. [enter] to resume the job. Press MENU/ENTER to cont. Doc feeder jam Clear, Reload None A piece of communication errors, see , Solving paper-feed problems), and close the door or lid. If the error persists, replace the ADF separation pad and ADF pickup ...of media is currently in the product. Try a different phone cord. Open the ADF cover or raise the flatbed lid (HP LaserJet 3020 and 3030 only), remove the jammed item, and close the door or lid. Fax send codes. None An internal error occurred in use. Device is running...
... finished. Comm. Device error. [enter] to resume the job. Press MENU/ENTER to cont. Doc feeder jam Clear, Reload None A piece of communication errors, see , Solving paper-feed problems), and close the door or lid. If the error persists, replace the ADF separation pad and ADF pickup ...of media is currently in the product. Try a different phone cord. Open the ADF cover or raise the flatbed lid (HP LaserJet 3020 and 3030 only), remove the jammed item, and close the door or lid. Fax send codes. None An internal error occurred in use. Device is running...
Service Manual
Page 218
... empty (HP LaserJet 3015 and 3030 only) None The one-touch button or speed-dial code has not been programmed and therefore cannot be added to cancel the job. Printer jam Clear paper path None The product has detected a jam. Scanner reserved for another phone line. Retype the number. If media jams frequently, see , Solving paperfeed problems). Wait...
... empty (HP LaserJet 3015 and 3030 only) None The one-touch button or speed-dial code has not been programmed and therefore cannot be added to cancel the job. Printer jam Clear paper path None The product has detected a jam. Scanner reserved for another phone line. Retype the number. If media jams frequently, see , Solving paperfeed problems). Wait...
Service Manual
Page 243
... media and pull the media out through the output bin. Solving print paper-feed problems Use the following tables to solve paper-feed problems when printing. Note Clearing output bin jams (HP LaserJet 3020 and 3030) If the media has jammed in the automatic document feeder (ADF), see Jams occur in the automatic document feeder (ADF). If the media has...
... media and pull the media out through the output bin. Solving print paper-feed problems Use the following tables to solve paper-feed problems when printing. Note Clearing output bin jams (HP LaserJet 3020 and 3030) If the media has jammed in the automatic document feeder (ADF), see Jams occur in the automatic document feeder (ADF). If the media has...
Service Manual
Page 245
...pickup roller. The separation pad is overfilled. Clean the separation pad. You are not adjusted too tightly. ENWW Solving paper-feed problems 227 The main input tray or priority input tray is dirty or damaged. Make sure that the media meets specifications detailed in...copy, scan, or fax job. See, User replaceable parts. Remove some of paper by a software error message and the Doc feeder jam Clear, Reload message that none is sticking together. The HP LaserJet 3015, 3020, and 3030 main input tray can effectively decrease multifeeds. Do not allow more than 125 ...
...pickup roller. The separation pad is overfilled. Clean the separation pad. You are not adjusted too tightly. ENWW Solving paper-feed problems 227 The main input tray or priority input tray is dirty or damaged. Make sure that the media meets specifications detailed in...copy, scan, or fax job. See, User replaceable parts. Remove some of paper by a software error message and the Doc feeder jam Clear, Reload message that none is sticking together. The HP LaserJet 3015, 3020, and 3030 main input tray can effectively decrease multifeeds. Do not allow more than 125 ...
Service Manual
Page 247
... sensor to remove the ADF guide/ cleanout comb. Carefully remove jammed media (for the HP LaserJet 3020 and 3030: lifting the green lever, rotate the pickup roller assembly until it and scan each copy. Gently try to help solve paper-feed problems when scanning or copying. Figure 6-12. ENWW Long pages stop feeding through the ADF...
... sensor to remove the ADF guide/ cleanout comb. Carefully remove jammed media (for the HP LaserJet 3020 and 3030: lifting the green lever, rotate the pickup roller assembly until it and scan each copy. Gently try to help solve paper-feed problems when scanning or copying. Figure 6-12. ENWW Long pages stop feeding through the ADF...
Service Manual
Page 248
...jams frequently from the media input tray. Remove the document from the media input tray. The media input tray is dirty or worn. If a sensor cannot be corrected, replace the ADF assembly. Readjust as necessary. Be sure to 30 (HP LaserJet 3015) or 50 (HP LaserJet 3020 and 3030... problem exists in the HP LaserJet Printer Family Print Media Guide Use the flatbed ( HP LaserJet 3020 and 3030)...HP LaserJet 3015: replace the scanner assembly. Straighten the item, then reinsert it meets specifications detailed in properly. The media input tray can hold up to center the paper...
...jams frequently from the media input tray. Remove the document from the media input tray. The media input tray is dirty or worn. If a sensor cannot be corrected, replace the ADF assembly. Readjust as necessary. Be sure to 30 (HP LaserJet 3015) or 50 (HP LaserJet 3020 and 3030... problem exists in the HP LaserJet Printer Family Print Media Guide Use the flatbed ( HP LaserJet 3020 and 3030)...HP LaserJet 3015: replace the scanner assembly. Straighten the item, then reinsert it meets specifications detailed in properly. The media input tray can hold up to center the paper...
Service Manual
Page 351
... distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input tray, replacing 62 input-tray flag, removing HP LaserJet 3020/3030 141 jam detection, HP LaserJet 3020/3030 95 jams, clearing 227 loading 45 locating 5 media specifications...
... distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input tray, replacing 62 input-tray flag, removing HP LaserJet 3020/3030 141 jam detection, HP LaserJet 3020/3030 95 jams, clearing 227 loading 45 locating 5 media specifications...
Service Manual
Page 357
... weight 9, 11 paper delivery sensor (PS803) 85 paper feed problems, troubleshooting copier/scanner 229 printer 225 paper guides cleaning 210 troubleshooting 229 paper jams ADF 227, 230 clearing 223 detection operations 85 detection operations, HP LaserJet 3020/3030 95 error messages 200 multifeeds 227 output bin 225 preventing 43 paper lift plate 84 paper path ADF feeding operations, HP LaserJet 3020/3030 95 cleaning...
... weight 9, 11 paper delivery sensor (PS803) 85 paper feed problems, troubleshooting copier/scanner 229 printer 225 paper guides cleaning 210 troubleshooting 229 paper jams ADF 227, 230 clearing 223 detection operations 85 detection operations, HP LaserJet 3020/3030 95 error messages 200 multifeeds 227 output bin 225 preventing 43 paper lift plate 84 paper path ADF feeding operations, HP LaserJet 3020/3030 95 cleaning...
Service Manual
Page 359
...HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet 3015 107 link assemblies, HP LaserJet 3020/3030 136 LIU 171 main motor 182 media input tray 158 media lever and torsion spring, HP LaserJet 3015 115 order of problems... 3 Printer jam error message 200...paper-pickup assembly 186 parts 103 pickup roller, HP LaserJet 3015 130 power supply 169 print cartridge 154 print-cartridge door 163 printer parts 153 rear cover 164 scanner assembly, HP LaserJet 3015 118 scanner assembly, HP LaserJet 3020/3030 145 scanner side covers, HP LaserJet...
...HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet 3015 107 link assemblies, HP LaserJet 3020/3030 136 LIU 171 main motor 182 media input tray 158 media lever and torsion spring, HP LaserJet 3015 115 order of problems... 3 Printer jam error message 200...paper-pickup assembly 186 parts 103 pickup roller, HP LaserJet 3015 130 power supply 169 print cartridge 154 print-cartridge door 163 printer parts 153 rear cover 164 scanner assembly, HP LaserJet 3015 118 scanner assembly, HP LaserJet 3020/3030 145 scanner side covers, HP LaserJet...
Service Manual
Page 363
... print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper feed system 84 part numbers 305, 307 removing 158 replacing main input ...238 image formation 235 image quality 206 jams 223 lights, printer control panel 188 loose toner 211 media problems 39 multifeeds 227 NVRAM init 265 power 188 printing 191, 207 repetitive defects 212, 222 scanned text 220 scanner feeding problems 229 scanning 192 scanning quality 216 secondary...
... print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper feed system 84 part numbers 305, 307 removing 158 replacing main input ...238 image formation 235 image quality 206 jams 223 lights, printer control panel 188 loose toner 211 media problems 39 multifeeds 227 NVRAM init 265 power 188 printing 191, 207 repetitive defects 212, 222 scanned text 220 scanner feeding problems 229 scanning 192 scanning quality 216 secondary...