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HP Color LaserJet 4730 Support Question

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Question posted by davidtaylor on June 18th, 2012

How Do I Fix Paper Jam Problem Everytime I Try To Print Duplex Jobs?

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Related HP Color LaserJet 4730 Manual Pages

HP Color LaserJet 4730mfp - User Guide - Page 16

... ...246 Paper jams ...276 Paper jam recovery ...277 To disable paper jam recovery 277 Clearing jams ...278 Clearing jams in the right covers 278 Jam in Tray 1 ...283 Jam in Tray 2, 3, or 4 ...283 Jam in the stapler/stacker 285 Staple jams ...286 Jam in the 3-bin mailbox 287 Other jams in the output accessory bridge 290 Jam in the ADF ...291 Media-handling problems ...293 Printer feeds...

HP Color LaserJet 4730mfp - User Guide - Page 102

...°C (374°F) for 0.1 second. 82 Chapter 4 Printing tasks ENWW Preprinted forms or letterhead must use inks that has been fed through a photocopier. ● Do not use paper with a watermark if you are specified for use with HP Color LaserJet printers. ● Do not use glossy or photo papers intended for the temperatures of the image...

HP Color LaserJet 4730mfp - User Guide - Page 109

..., or other types of the page facing you are duplex printing, see Automatic two-sided (duplex) printing for loading instructions. Printing from Tray 1 during printing. 1. Loading Tray 1 CAUTION To avoid jams, never add or remove paper from Tray 1 (multipurpose tray) Tray 1 is a multipurpose tray that holds up to be printed facing down and the top of media without having...

HP Color LaserJet 4730mfp - User Guide - Page 113

...because the MFP might cause a multi-feed problem, which could result in a paper jam. NOTE If you are using . 4. ...jam. For example, if you are using 75 g/m2 (20 lb) paper, the tray holds a full ream of the paper tray can vary. NOTE If the tray is heavier than 75 g/m2 (20 lb), the tray will not hold a full ream, and you are duplex printing, see Automatic two-sided (duplex) printing...

HP Color LaserJet 4730mfp - User Guide - Page 116

... OK on the control panel. 6. NOTE If you are duplex printing, see Automatic two-sided (duplex) printing for loading instructions. 5. If the configuration is not properly adjusted, the MFP might display an error message or the media might cause a multi-feed problem, which could result in a paper jam. Load media into the MFP. If the configuration is...

HP Color LaserJet 4730mfp - User Guide - Page 119

..., if you are duplex printing, see Automatic two-sided (duplex) printing for loading instructions. 4. If the media is heavier than 75 g/m2 (20 lb), the tray will display the tray type and size configuration. NOTE If you must reduce the number of 500 sheets. Slide the media width guides in a paper jam. Insert the tray into...

HP Color LaserJet 4730mfp - User Guide - Page 122

... heavier than the media specification recommended for optimum printing results. ● In either the software application or the driver, select Heavy as the media type, or print from your fingers deposited on HP LaserJet Tough paper can cause print quality problems. ● Use only HP LaserJet Tough paper with the HP Color LaserJet 4730mfp series. Doing so can be used...

HP Color LaserJet 4730mfp - User Guide - Page 126

... Both Sides (Manually). 5. In the printer driver, select Allow Manual Duplex. 2. On the Finishing tab, click Print on Both Sides or Print on two sides (duplex) 1. To change to bind on the long edge of booklets when duplexing. You can cause paper jams and should not be duplexed exceeds the Tray 1 capacity for manual duplex jobs, feed the top 100 sheets...

HP Color LaserJet 4730mfp - User Guide - Page 141

Click OK. The product is installed, you can automatically print on both sides of print media being used. Printing on both sides of the paper When a duplex printing accessory is now set to the printer drivers). Open the printer driver (see Gaining access to a Paper Jam in the product or when the duplex printing accessory does not support the type of a page. If...

HP Color LaserJet 4730mfp - User Guide - Page 259

... panel messages ● Paper jams ● Clearing jams ● Media-handling problems ● Understanding MFP messages ● Understanding accessory lights for the 3-bin mailbox and stapler/stacker ● Understanding lights on the formatter ● Color printing problems ● Correcting print quality and copy quality problems ● Solving e-mail problems ● Solving network...

HP Color LaserJet 4730mfp - User Guide - Page 261

Try printing the job from a different program that has the MFP software installed. If the problem is with a parallel cable. Redirect the MFP to a computer with the program you are using . 9. Print a short document from another computer that has worked in the past. If this solution works, then the problem is still not resolved, see Determining MFP...

HP Color LaserJet 4730mfp - User Guide - Page 263

... settings, to help troubleshoot MFP problems, or to verify installation of the MFP. Touch DIAGNOSTICS. 3. The MFP returns to the Ready state after printing. The message Performing... NOTE If the MFP is useful for testing the paper handling features of optional accessories, such as DIMMs, paper handling accessories, and printer languages. 1. Press Menu to enter...

HP Color LaserJet 4730mfp - User Guide - Page 266

... corrected, you will continue to at least one 1. The values of print cartridges. 10.90.XY REPLACE [COLOR] CARTRIDGE For help press 10.92.YY CARTRIDGES NOT ENGAGED 11.X INTERNAL CLOCK ERROR To continue touch "OK". 13.XX.YY EXTERNAL OUTPUT DEVICE PAPER JAM Description Recommended action The MFP cannot read or write to track...

HP Color LaserJet 4730mfp - User Guide - Page 268

... Chapter 12 Solving problems ENWW clearing the jam. 2. Use the...JAMS IN DUPLEX PATH For help press 13.XX.YY MULTIPLE JAMS IN PAPER PATH For help press Description Recommended action There is jammed in the duplexer. Press for detailed information about device for detailed information about This includes the top cover area. Press for jammed paper. clearing the jam...

HP Color LaserJet 4730mfp - User Guide - Page 276

... is being checked. For more embedded JetDirect print server. Control panel message turn the MFP ... of paper. No action necessary. The MFP received a PJL file system 1. The device has ...jams. 256 Chapter 12 Solving problems ENWW If the problem persists, contact HP Support at http://www.hp.com/support/clj4730mfp. This message is displayed when a paper path sensor test or a paper...

HP Color LaserJet 4730mfp - User Guide - Page 316

... tray or selected in good condition. Try using a different pattern. The printer driver is within humidity specifications. See Configuring input trays. Envelopes jam or will not duplex or duplexes incorrectly Cause You are printing large, solid-filled areas. Solution Verify that the printing environment is not set up for duplex printing. Remove media from a fresh...

HP Color LaserJet 4730mfp - User Guide - Page 324

... HP specifications, or running a cleaning page. Print quality problems associated with the printer of your problem, consult with media Some print quality problems arise from an unopened ream of the paper is correctly configured for proper toner adhesion. Use only transparencies designed for HP Color LaserJet printers. ● The moisture content of paper. ● The letterhead you are...

HP Color LaserJet 4730mfp - User Guide - Page 335

... problem with other devices on the network. See the network administrator if you use the MFP CD-ROM to install and set correctly. Solving network connectivity problems If the MFP is having problems communicating...● Under HP Jetdirect Configuration, the status is "I /O card is correct. ● Try printing the job from a program that you are set up the MFP on a network. ● Make ...

HP Color LaserJet 4730mfp - User Guide - Page 402

...313 delay, sleep 210 Describe Original settings 133 Desktop Printer Utility, troubleshooting 317 DHCP servers 205 Diagnostics menu ...printing color samples 164 printing in grayscale 165, 169 sample book matching 163 sRGB 161 using 160 Color tab settings 123, 128 colored paper, copying 136 configuration page printing 243 configurations, models 2 Configure device menu 43 configuring trays custom paper...

HP Color LaserJet 4730mfp - User Guide - Page 409

... supported 13 Windows 2000 fax 158 wireless printing 802.11 standard 77 Bluetooth 77 workflow, send to 150 wrong printer, sending to 317 ENWW Index 389 online...color printing problems 302 control panel 242 control-panel messages 297 digital sending 242 duplexing 296 EPS files 318, 321 gateway addresses 314 jams 276 lines 310 Macintosh problems 317 media handling problems 293 network printing...