HP Printers - Supported Citrix Presentation Server environments
Page 1
... by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based...
... by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12 The difference between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based...
HP Printers - Supported Citrix Presentation Server environments
Page 15
... the need for small inexpensive printing solutions for Citrix environments: • For small office applications ( HP printer BIJ 2800 Supported in Citrix environment Yes PCL Ver 1.0 HP-supported drivers* Host-based N/A PS N/A BIJ 3000 Yes PCL6/PCL5 Ver 1.0 N/A PCL6/PCL5/PS Ver ...paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this table are also supported. HP recommends the use of Business Inkjets over consumer Deskjets whenever possible in Citrix environments for the following Business Inkjet products for Citrix ...
... the need for small inexpensive printing solutions for Citrix environments: • For small office applications ( HP printer BIJ 2800 Supported in Citrix environment Yes PCL Ver 1.0 HP-supported drivers* Host-based N/A PS N/A BIJ 3000 Yes PCL6/PCL5 Ver 1.0 N/A PCL6/PCL5/PS Ver ...paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in this table are also supported. HP recommends the use of Business Inkjets over consumer Deskjets whenever possible in Citrix environments for the following Business Inkjet products for Citrix ...
HP Printers - Supported Citrix Presentation Server environments
Page 19
... Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0... N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 19 all other product features will limit product use of consumer ink-based All-in-One (AiO) and Photosmart products in Citrix environments. HP printer Officejet 500/600 Officejet 700 Officejet 1150 Officejet 1170/1175 Officejet D Series Officejet G Series Officejet H470 Officejet J4500/4640/...
... Yes Yes Not tested Not tested Not tested Not Supported Not Supported HP-supported drivers* PCL Host-based Use Deskjet 660 N/A Use Deskjet 690 N/A Use Deskjet 850 N/A N/A N/A Use Business Ink cp 1160 N/A Use Deskjet 970 N/A Ver 1.0 N/A Ver 1.0... N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 19 all other product features will limit product use of consumer ink-based All-in-One (AiO) and Photosmart products in Citrix environments. HP printer Officejet 500/600 Officejet 700 Officejet 1150 Officejet 1170/1175 Officejet D Series Officejet G Series Officejet H470 Officejet J4500/4640/...
HP Printers - Supported Citrix Presentation Server environments
Page 20
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600...PSC 1600 Series PSC 2100 PSC 2170/2175 PSC 2200 PSC 2300 PSC 2400 PSC 2510 PSC 2600 PSC 2700 PS 2575 AIO PS 3110 AIO PS 3210 AIO PS 3310 AIO Photosmart C3100 ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet...
HP printer Officejet 5100 Series Officejet 5500 Series Officejet 5600...PSC 1600 Series PSC 2100 PSC 2170/2175 PSC 2200 PSC 2300 PSC 2400 PSC 2510 PSC 2600 PSC 2700 PS 2575 AIO PS 3110 AIO PS 3210 AIO PS 3310 AIO Photosmart C3100 ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet...
HP Printers - Supported Citrix Presentation Server environments
Page 24
...-networked environments. If an HP printer is connected to a client with certain HP drivers in Citrix MetaFrame 1.8 SP3 or earlier With any of the rendering to be considerably larger than PCL-based jobs, which is undesirable when printing over constrained bandwidth connections. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in again...
...-networked environments. If an HP printer is connected to a client with certain HP drivers in Citrix MetaFrame 1.8 SP3 or earlier With any of the rendering to be considerably larger than PCL-based jobs, which is undesirable when printing over constrained bandwidth connections. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in again...
HP Printers - Supported Citrix Presentation Server environments
Page 25
... not develop Microsoft Windows Server 2003 drivers for consumer based inkjet products. Answer: Yes. Question: Can I download the Windows Server 2003 driver for a printer and print driver is claimed by HP and provided by HP. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my client to scan to...
... not develop Microsoft Windows Server 2003 drivers for consumer based inkjet products. Answer: Yes. Question: Can I download the Windows Server 2003 driver for a printer and print driver is claimed by HP and provided by HP. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner connected to my client to scan to...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 5
... paper and configure media types and sizes 2-6 Install the ink cartridges 2-8 Install the printheads 2-8 Install the printer software and connect the interface cable . . .2-9 Enable the HP Auto-Duplex Unit in the printer driver (optional 2-14 Using the printer with a Macintosh computer Macintosh printing software components 3-1 Installing the printer software and connecting the interface cable . .3-2 Connecting the...
... paper and configure media types and sizes 2-6 Install the ink cartridges 2-8 Install the printheads 2-8 Install the printer software and connect the interface cable . . .2-9 Enable the HP Auto-Duplex Unit in the printer driver (optional 2-14 Using the printer with a Macintosh computer Macintosh printing software components 3-1 Installing the printer software and connecting the interface cable . .3-2 Connecting the...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 7
...8-5 Solving advanced printer problems 8-6 Problems with the printer 8-6 Printing problems 8-10 Color problems 8-18 Paper-handling problems 8-21 Solving media feed problems 8-23 Incorrect media type or size 8-23 Media jams 8-24 Replacing ink cartridges and printheads ... 9-3 Ink cartridges 9-3 Printheads 9-3 Everyday paper 9-3 Business communication paper 9-4 Presentation paper 9-6 Photo paper 9-6 Design paper 9-8 Contacting customer support and specifications Contacting customer support 10-1 Finding HP help on the Web 10-1 Telephone support 10-2 Printer specifications 10...
...8-5 Solving advanced printer problems 8-6 Problems with the printer 8-6 Printing problems 8-10 Color problems 8-18 Paper-handling problems 8-21 Solving media feed problems 8-23 Incorrect media type or size 8-23 Media jams 8-24 Replacing ink cartridges and printheads ... 9-3 Ink cartridges 9-3 Printheads 9-3 Everyday paper 9-3 Business communication paper 9-4 Presentation paper 9-6 Photo paper 9-6 Design paper 9-8 Contacting customer support and specifications Contacting customer support 10-1 Finding HP help on the Web 10-1 Telephone support 10-2 Printer specifications 10...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 11
2 Setting up Understanding printer parts 3 2 4 5 6 7 8 9 1 12 10 11 1 Tray extension lock (It allows a tray to be expanded to accommodate larger media sizes. Both tray 1 and tray 2 have tray extension locks.) 2 LCD control panel 3 Top cover 4 Printhead cover 5 Ink cartridge cover 6 Front manual feed 7 Tray 2 base (holds tray 2 and supports the printer) 8 Tray 1 9 Output tray 10 Paper guide 11 Tray 2 12 Tray 2 cover ENWW 2-1
2 Setting up Understanding printer parts 3 2 4 5 6 7 8 9 1 12 10 11 1 Tray extension lock (It allows a tray to be expanded to accommodate larger media sizes. Both tray 1 and tray 2 have tray extension locks.) 2 LCD control panel 3 Top cover 4 Printhead cover 5 Ink cartridge cover 6 Front manual feed 7 Tray 2 base (holds tray 2 and supports the printer) 8 Tray 1 9 Output tray 10 Paper guide 11 Tray 2 12 Tray 2 cover ENWW 2-1
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 12
To lift this latch, you must be engaged for installing or removing printheads from their color-coded sockets. 2 1 4 3 4 7 1 Printhead access latch (It provides access for the printer to the carriage lock and must turn on the printer and install the ink cartridges first.) 2 Ink cartridge cover 3 Printhead cover 5 6 4 Ink cartridges 5 Hook (connects to operate) 6 Carriage lock (secures the printhead access latch) 7 Printheads 2-2 ENWW
To lift this latch, you must be engaged for installing or removing printheads from their color-coded sockets. 2 1 4 3 4 7 1 Printhead access latch (It provides access for the printer to the carriage lock and must turn on the printer and install the ink cartridges first.) 2 Ink cartridge cover 3 Printhead cover 5 6 4 Ink cartridges 5 Hook (connects to operate) 6 Carriage lock (secures the printhead access latch) 7 Printheads 2-2 ENWW
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 18
...the printheads CAUTION Turn on the printer to ensure proper contact. Step 7: Install the ink cartridges Note Install the ink cartridges before you install the printheads. 1 Lift the ink cartridge cover. 2 Remove each ink cartridge from its package. 3 Align the colored arrows, and then insert each ink cartridge into its color-coded socket. 4 Press firmly...then pulling it on the cartridges to install the printhead. Do not attempt to force open the printhead access latch. 1 If the printer is not already on, turn it forward and down to exit the menu. If you do not set all of the tray ...
...the printheads CAUTION Turn on the printer to ensure proper contact. Step 7: Install the ink cartridges Note Install the ink cartridges before you install the printheads. 1 Lift the ink cartridge cover. 2 Remove each ink cartridge from its package. 3 Align the colored arrows, and then insert each ink cartridge into its color-coded socket. 4 Press firmly...then pulling it on the cartridges to install the printhead. Do not attempt to force open the printhead access latch. 1 If the printer is not already on, turn it forward and down to exit the menu. If you do not set all of the tray ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 19
... each printhead from its color-coded socket. Do not connect the printer using USB or parallel interface connections with the printer: • PCL 5C • Postscript • ADI (to close the printhead access latch. 10 Close the printhead cover and the ink cartridge cover. 11 Wait while the printer initializes the printheads. You might have...
... each printhead from its color-coded socket. Do not connect the printer using USB or parallel interface connections with the printer: • PCL 5C • Postscript • ADI (to close the printhead access latch. 10 Close the printhead cover and the ink cartridge cover. 11 Wait while the printer initializes the printheads. You might have...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 25
... printing software includes the following : • download files, view fonts, and change many of the printer settings • check the levels of printer ink supplies • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is not supported for the Korean, Japanese, Simplified Chinese, and Traditional Chinese languages...
... printing software includes the following : • download files, view fonts, and change many of the printer settings • check the levels of printer ink supplies • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is not supported for the Korean, Japanese, Simplified Chinese, and Traditional Chinese languages...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 41
...through the 4 Indicator light: Lights up when selected menu item's values. printer needs user 5-1 printer OFF and ON. 3 CANCEL: Cancels the current 6 MENU: Cycles through the print job. intervention or is in the ink cartridges. Understanding LCD control panel parts ENWW 1 2 6 3 7 4 ...5 9 1 LCD display: Shows status messages and the remaining ink levels in a nonrecoverable error state (amber). 2 RESUME: Continues a print job 5 Power button: Turns the that Blinks when the printer is is waiting. the printer is online (green). 9 SELECT: Selects the value that is...
...through the 4 Indicator light: Lights up when selected menu item's values. printer needs user 5-1 printer OFF and ON. 3 CANCEL: Cancels the current 6 MENU: Cycles through the print job. intervention or is in the ink cartridges. Understanding LCD control panel parts ENWW 1 2 6 3 7 4 ...5 9 1 LCD display: Shows status messages and the remaining ink levels in a nonrecoverable error state (amber). 2 RESUME: Continues a print job 5 Power button: Turns the that Blinks when the printer is is waiting. the printer is online (green). 9 SELECT: Selects the value that is...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 43
...). Prints the internal Postscript fonts. SERVICE INFO Description Prints a single page map of the menu structure of the printer. INFO PRINT EXTENDED N.A. If an HP Jetdirect print server is installed, two pages will be used by service technicians to print. Prints patterns that give ...pages that help users or service technicians diagnose printhead health and alignment problems. Prints service information, such as printer identification, printer status, and ink supplies status. To print an information page, scroll to the desired page and press SELECT. Message Value PRINT...
...). Prints the internal Postscript fonts. SERVICE INFO Description Prints a single page map of the menu structure of the printer. INFO PRINT EXTENDED N.A. If an HP Jetdirect print server is installed, two pages will be used by service technicians to print. Prints patterns that give ...pages that help users or service technicians diagnose printhead health and alignment problems. Prints service information, such as printer identification, printer status, and ink supplies status. To print an information page, scroll to the desired page and press SELECT. Message Value PRINT...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 51
...does not describe all values (except those for an HP Jetdirect print server) to its default settings. Remove the ink cartridge. You can lose printer configuration settings when you select these items. Only reset the printer under the following these instructions does not resolve the error...following circumstances: ! To reset the HP Jetdirect print server, see "EIO Menu." Reset Menu Note Use the restore option on this section explains messages that can appear on the LCD control panel. Message Explanation Recommended action [COLOR] INK CARTRIDGE EMPTY The cartridge is out ...
...does not describe all values (except those for an HP Jetdirect print server) to its default settings. Remove the ink cartridge. You can lose printer configuration settings when you select these items. Only reset the printer under the following these instructions does not resolve the error...following circumstances: ! To reset the HP Jetdirect print server, see "EIO Menu." Reset Menu Note Use the restore option on this section explains messages that can appear on the LCD control panel. Message Explanation Recommended action [COLOR] INK CARTRIDGE EMPTY The cartridge is out ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 52
...you are properly printer message. Message Explanation Recommended action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is properly back of the printer. If none of these situations exists, replace the cartridge. [COLOR] PRINTHEAD MISSING The printer cannot detect the ink printhead because ....If the error persists, call HP. Follow the instructions in the PRINTHEAD cartridge or printhead. loaded in the printer. skewed. NO AUTO-DUPLEX/REAR MANUAL FEED An HP Auto-Duplex Unit or the Install the HP Auto-Duplex rear manual feed is...
...you are properly printer message. Message Explanation Recommended action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is properly back of the printer. If none of these situations exists, replace the cartridge. [COLOR] PRINTHEAD MISSING The printer cannot detect the ink printhead because ....If the error persists, call HP. Follow the instructions in the PRINTHEAD cartridge or printhead. loaded in the printer. skewed. NO AUTO-DUPLEX/REAR MANUAL FEED An HP Auto-Duplex Unit or the Install the HP Auto-Duplex rear manual feed is...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 53
information, see "Solving media feed problems." PRESS RESUME TO CONTINUE REPLACE [COLOR] INK CARTRIDGE REPLACE [COLOR] PRINTHEAD The tray settings or the media Load the correct media in the loaded in the automatically designated paper tray and selected paper tray ...cloth to other pages. Media is not printer. If you press RESUME to continue, the ink might smear on the page or the page might stick to gently clean any ink off the contact pads. For ordering installed in the printer. If the error message persists, call HP. Message NO EIO CARDS PRESENT Explanation ...
information, see "Solving media feed problems." PRESS RESUME TO CONTINUE REPLACE [COLOR] INK CARTRIDGE REPLACE [COLOR] PRINTHEAD The tray settings or the media Load the correct media in the loaded in the automatically designated paper tray and selected paper tray ...cloth to other pages. Media is not printer. If you press RESUME to continue, the ink might smear on the page or the page might stick to gently clean any ink off the contact pads. For ordering installed in the printer. If the error message persists, call HP. Message NO EIO CARDS PRESENT Explanation ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 55
...window display area displays the printer's status. Also, use the Preferences dialog box to a network. Printer Status tab The Printer Status tab displays the printer and ink cartridge status. The drop-down list displays the currently selected printer. The Preferences button lets... Toolbox is connected to enable or disable bidirectional communication. 6 Using remote diagnostics tools Using the HP Business Inkjet 2600 Series Toolbox Note The HP Business Inkjet 2600 Series Toolbox provides status and maintenance information about the installed cartridges, including the amount of error ...
...window display area displays the printer's status. Also, use the Preferences dialog box to a network. Printer Status tab The Printer Status tab displays the printer and ink cartridge status. The drop-down list displays the currently selected printer. The Preferences button lets... Toolbox is connected to enable or disable bidirectional communication. 6 Using remote diagnostics tools Using the HP Business Inkjet 2600 Series Toolbox Note The HP Business Inkjet 2600 Series Toolbox provides status and maintenance information about the installed cartridges, including the amount of error ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 56
... browser, this remote management tool allows you access to contact HP and get information about using the printer, troubleshooting, and contacting HP. ! View printer and ink supplies status ! Perform printer diagnostics 6-2 ENWW To display hardware information, click Printer Hardware. ! To get step-by -step help for completing printer tasks, click How Do I? ! View the usage and event log...
... browser, this remote management tool allows you access to contact HP and get information about using the printer, troubleshooting, and contacting HP. ! View printer and ink supplies status ! Perform printer diagnostics 6-2 ENWW To display hardware information, click Printer Hardware. ! To get step-by -step help for completing printer tasks, click How Do I? ! View the usage and event log...