HP Color LaserJet 2500 series - User Guide
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...HP Customer Care for availability and for letter and A4 sizes. printers CD-ROM ENWW Chapter 1 Printer basics 25 You must have cleaned the engine and tried all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. printer...(letter) CHP310 (A4) HPJ1424 (legal) HPU1132 (letter) CHP410 (A4) HP Printing paper HP-brand paper for use with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500 series A printed copy of this user guide. Option Description or use Part number...
...HP Customer Care for availability and for letter and A4 sizes. printers CD-ROM ENWW Chapter 1 Printer basics 25 You must have cleaned the engine and tried all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. printer...(letter) CHP310 (A4) HPJ1424 (legal) HPU1132 (letter) CHP410 (A4) HP Printing paper HP-brand paper for use with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500 series A printed copy of this user guide. Option Description or use Part number...
HP Color LaserJet 2500 series - User Guide
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... into the wall or into a different outlet. The problem is working. Troubleshooting checklist If the printer is installed. If a step resolves the problem, you do not have installed the HP Color LaserJet 2500 series printer driver. d If none of the steps on the checklist. 1 Make sure the printer Ready light is paused or set to "Clearing jams" on page...
... into the wall or into a different outlet. The problem is working. Troubleshooting checklist If the printer is installed. If a step resolves the problem, you do not have installed the HP Color LaserJet 2500 series printer driver. d If none of the steps on the checklist. 1 Make sure the printer Ready light is paused or set to "Clearing jams" on page...
Service Manual
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... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 6 ...
... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 6 ...
Service Manual
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... the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500 Series Toolbox, which is running a different supported operating system, see figure 9). Use a cleaning page to correct and prevent these types of problems. Figure 8. Over time, this procedure several times. Note Loading the cleaning page in the Ready state. 2 Open the HP Color LaserJet 2500 Series Toolbox. 3 On the Troubleshooting...
... the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500 Series Toolbox, which is running a different supported operating system, see figure 9). Use a cleaning page to correct and prevent these types of problems. Figure 8. Over time, this procedure several times. Note Loading the cleaning page in the Ready state. 2 Open the HP Color LaserJet 2500 Series Toolbox. 3 On the Troubleshooting...
Service Manual
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... Now. 54 Maintenance C9706-90926 To calibrate the printer manually Turn the printer off, wait one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. To clean...
... Now. 54 Maintenance C9706-90926 To calibrate the printer manually Turn the printer off, wait one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. To clean...
Service Manual
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... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 Repetitive image defect ruler 221 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222 EN...
... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 Repetitive image defect ruler 221 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222 EN...
Service Manual
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...both green) Control panel lights Printer Status lights and buttons Supplies Status lights and buttons Table 21. Or, see their messages. Control panel lights legend Light symbol Meaning of the light patterns and to see the HP Color LaserJet 2500 Series Toolbox to resolve the identified errors.... You can also see "Supplies Status lights" on page 170 and "Printer Status lights" on Light blinking EN 6 Troubleshooting 169 Control panel light messages Note Figure 107....
...both green) Control panel lights Printer Status lights and buttons Supplies Status lights and buttons Table 21. Or, see their messages. Control panel lights legend Light symbol Meaning of the light patterns and to see the HP Color LaserJet 2500 Series Toolbox to resolve the identified errors.... You can also see "Supplies Status lights" on page 170 and "Printer Status lights" on Light blinking EN 6 Troubleshooting 169 Control panel light messages Note Figure 107....
Service Manual
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... server, and the HP Color LaserJet 2500 Series Toolbox. For more information about supplies also appears in the Supplies Status area. The printer continues to print without any action on . Order a new print cartridge. Order a new print cartridge. The printer continues to print without any action light is on . Order a new imaging drum. 170 Troubleshooting C9706-90926 Information...
... server, and the HP Color LaserJet 2500 Series Toolbox. For more information about supplies also appears in the Supplies Status area. The printer continues to print without any action on . Order a new print cartridge. Order a new print cartridge. The printer continues to print without any action light is on . Order a new imaging drum. 170 Troubleshooting C9706-90926 Information...
Service Manual
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... affecting all print jobs)" on page 184. • If the problem is in the hardware rather than in the printer driver). Try printing from a different program. EN 6 Troubleshooting 183 If the page prints correctly, the problem might be solved by using a special print media such as labels, ...the correct media type (see "Solving image-quality problems (all printed pages, see the Paper tab in the software. • Check printer status messages on page 191. Print-quality checklist General print-quality problems can be in the program from the HP Color LaserJet 2500 Series Toolbox.
... affecting all print jobs)" on page 184. • If the problem is in the hardware rather than in the printer driver). Try printing from a different program. EN 6 Troubleshooting 183 If the page prints correctly, the problem might be solved by using a special print media such as labels, ...the correct media type (see "Solving image-quality problems (all printed pages, see the Paper tab in the software. • Check printer status messages on page 191. Print-quality checklist General print-quality problems can be in the program from the HP Color LaserJet 2500 Series Toolbox.
Service Manual
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... such as high-quality paper intended for example, the paper is not resolved" on page 190. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. EN 6 Troubleshooting 185 If you are low. See the user guide for information about print-media specifications. The paper lot... Try a different brand of paper might need to be cleaned. Toner specks The paper might not meet HP's paper specifications (for laser printers. See the user guide for laser printers. See "Repetitive defects on the front" on page 187. If the problem is not resolved, see if...
... such as high-quality paper intended for example, the paper is not resolved" on page 190. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. EN 6 Troubleshooting 185 If you are low. See the user guide for information about print-media specifications. The paper lot... Try a different brand of paper might need to be cleaned. Toner specks The paper might not meet HP's paper specifications (for laser printers. See the user guide for laser printers. See "Repetitive defects on the front" on page 187. If the problem is not resolved, see if...
Service Manual
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... intended for details. The imaging drum might be heating correctly. See "To use the cleaning page. Open the HP Color LaserJet 2500 Series Toolbox to check remaining life. If the printer is plugged into a surge protector, plug it is low or empty. If the problem is not resolved, see...problem is not resolved" on page 53 for laser printers. Very dry (low humidity) conditions can increase the amount of the paper. Check the paper type and quality. Toner smear Toner smears appear on page 190. 186 Troubleshooting C9706-90926 Vertical lines Vertical streaks or bands appear...
... intended for details. The imaging drum might be heating correctly. See "To use the cleaning page. Open the HP Color LaserJet 2500 Series Toolbox to check remaining life. If the printer is plugged into a surge protector, plug it is low or empty. If the problem is not resolved, see...problem is not resolved" on page 53 for laser printers. Very dry (low humidity) conditions can increase the amount of the paper. Check the paper type and quality. Toner smear Toner smears appear on page 190. 186 Troubleshooting C9706-90926 Vertical lines Vertical streaks or bands appear...
Service Manual
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... Open the HP Color LaserJet 2500 Series Toolbox to use a cleaning page" on page 53 for details. Use the tools on the Troubleshooting tab of the HP Color LaserJet Toolbox to match the type of the printer. Misformed characters If characters are using heavy paper. If so, replace the laser/scanner ... easily when touched. In the printer driver, select the Paper tab and set Type is not resolved" on page 190. Open the HP Color LaserJet 2500 Series Toolbox to a network. Clean the printer. See "To use the cleaning page. EN 6 Troubleshooting 187 For UNIX, Linux, and OS...
... Open the HP Color LaserJet 2500 Series Toolbox to use a cleaning page" on page 53 for details. Use the tools on the Troubleshooting tab of the HP Color LaserJet Toolbox to match the type of the printer. Misformed characters If characters are using heavy paper. If so, replace the laser/scanner ... easily when touched. In the printer driver, select the Paper tab and set Type is not resolved" on page 190. Open the HP Color LaserJet 2500 Series Toolbox to a network. Clean the printer. See "To use the cleaning page. EN 6 Troubleshooting 187 For UNIX, Linux, and OS...
Service Manual
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...last print job. Open the HP Color LaserJet 2500 Series Toolbox to use a cleaning page" on page 190. EN 6 Troubleshooting 189 Random image repetition If an image that appears at the top of the page, and the darker image farther down the page (in a print job, turn the printer off for 10 minutes, and... then turn the printer on to restart the print job. ...
...last print job. Open the HP Color LaserJet 2500 Series Toolbox to use a cleaning page" on page 190. EN 6 Troubleshooting 189 Random image repetition If an image that appears at the top of the page, and the darker image farther down the page (in a print job, turn the printer off for 10 minutes, and... then turn the printer on to restart the print job. ...
Service Manual
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... a Windows environment or the HP Color LaserJet 2500 Series Toolbox is located on page 54. Solving image-quality problems (color print jobs) This section describes issues that can occur when you are experiencing color-related issues, calibrate the printer before trying any other steps. For example, the following command prints the print-quality troubleshooting page from the software CDROM...
... a Windows environment or the HP Color LaserJet 2500 Series Toolbox is located on page 54. Solving image-quality problems (color print jobs) This section describes issues that can occur when you are experiencing color-related issues, calibrate the printer before trying any other steps. For example, the following command prints the print-quality troubleshooting page from the software CDROM...
Service Manual
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... resolving the error. Errors that only provide a simple message but no information for information. 194 Troubleshooting C9706-90926 Symptom Limit Check Error PostScript error Possible Cause The print job is paper in Printer Status and Alerts, the HP Color LaserJet 2500 Series Toolbox, or the embedded Web server provide their own instructions for the operating system or...
... resolving the error. Errors that only provide a simple message but no information for information. 194 Troubleshooting C9706-90926 Symptom Limit Check Error PostScript error Possible Cause The print job is paper in Printer Status and Alerts, the HP Color LaserJet 2500 Series Toolbox, or the embedded Web server provide their own instructions for the operating system or...
Service Manual
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... from the HP Color LaserJet 2500 Series Toolbox (Windows 98 and later only). Try using an HP Color LaserJet 2500 series printer driver. 6 Use the printer-driver properties to check the assigned port. 7 Print a page from the View Documentation or User Documentation sections on the HP Color LaserJet 2500 printer CD-ROM. Contact the network administrator for assistance. 196 Troubleshooting C9706-90926 5 Verify that you use the HP Color LaserJet 2500 printer CD...
... from the HP Color LaserJet 2500 Series Toolbox (Windows 98 and later only). Try using an HP Color LaserJet 2500 series printer driver. 6 Use the printer-driver properties to check the assigned port. 7 Print a page from the View Documentation or User Documentation sections on the HP Color LaserJet 2500 printer CD-ROM. Contact the network administrator for assistance. 196 Troubleshooting C9706-90926 5 Verify that you use the HP Color LaserJet 2500 printer CD...
Service Manual
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...prints correctly, then the operating system is installed correctly. 200 Troubleshooting C9706-90926 Table 27. Try a print job that you know works. Uninstall and reinstall the printer driver. The program is malfunctioning. If the printer is connected to use the method below, see the documentation ...Try printing a job from the HP Color LaserJet 2500 Series Toolbox. job that you know works. Check the operating system. At the C:\ prompt on the computer, type Dir>LPT1 and then press ENTER. (This assumes that the appropriate port is in the printer. If the page prints, then ...
...prints correctly, then the operating system is installed correctly. 200 Troubleshooting C9706-90926 Table 27. Try a print job that you know works. Uninstall and reinstall the printer driver. The program is malfunctioning. If the printer is connected to use the method below, see the documentation ...Try printing a job from the HP Color LaserJet 2500 Series Toolbox. job that you know works. Check the operating system. At the C:\ prompt on the computer, type Dir>LPT1 and then press ENTER. (This assumes that the appropriate port is in the printer. If the page prints, then ...
Service Manual
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... card. 4 Memory. You can print a Configuration page at the printer control panel, in the embedded Web server, or from the HP Color LaserJet 2500 Series Toolbox. To print the Configuration page from the HP Color LaserJet 2500 Series Toolbox. Troubleshooting tools Demo page To print the Demo page, press (GO) when the printer is Ready (Ready light on) and is not printing. This...
... card. 4 Memory. You can print a Configuration page at the printer control panel, in the embedded Web server, or from the HP Color LaserJet 2500 Series Toolbox. To print the Configuration page from the HP Color LaserJet 2500 Series Toolbox. Troubleshooting tools Demo page To print the Demo page, press (GO) when the printer is Ready (Ready light on) and is not printing. This...
Service Manual
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... after other documentation such as a traditional book. User Guide - This PDF format can view the HP Color LaserJet 2500 Series Toolbox when the printer is directly connected to your computer or connected to the embedded Web server, printer documentation, and printer management and troubleshooting tools. You can be printed by page, chapter, or the entire document, and will be...
... after other documentation such as a traditional book. User Guide - This PDF format can view the HP Color LaserJet 2500 Series Toolbox when the printer is directly connected to your computer or connected to the embedded Web server, printer documentation, and printer management and troubleshooting tools. You can be printed by page, chapter, or the entire document, and will be...
Service Manual
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... 6 Troubleshooting 223 You can print. These pages can visit these websites. If you use any of these pages are additional demonstration pages you can clean the print path using this section, you resolve problems with color printing tasks and calibrate the printer. Demo pages. Connecting might require that connect you close the HP Color LaserJet 2500 Series Toolbox...
... 6 Troubleshooting 223 You can print. These pages can visit these websites. If you use any of these pages are additional demonstration pages you can clean the print path using this section, you resolve problems with color printing tasks and calibrate the printer. Demo pages. Connecting might require that connect you close the HP Color LaserJet 2500 Series Toolbox...