HP LaserJet Printer Family - Print Media Specification Guide
Page 29
... most HP LaserJet printers you can indicate paper problems. These conditions include a high occurrence of jams, a high number of multiple-sheet feeds, and post-image curl. Doing so can q Change the paper type or try another ream of talc and calcium carbonate. q Replace the paper in the unit with the...tray, or problems with paper from the input documentation for more information. q Perform the printer cleaning procedures that are not well-bound to the paper fibers, they can build up in the fuser. Heavy or stiff q Make sure that the paper does not exceed the paper might ...
... most HP LaserJet printers you can indicate paper problems. These conditions include a high occurrence of jams, a high number of multiple-sheet feeds, and post-image curl. Doing so can q Change the paper type or try another ream of talc and calcium carbonate. q Replace the paper in the unit with the...tray, or problems with paper from the input documentation for more information. q Perform the printer cleaning procedures that are not well-bound to the paper fibers, they can build up in the fuser. Heavy or stiff q Make sure that the paper does not exceed the paper might ...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 122
... TRANSFER KIT ORDER FUSER KIT PERFORM PRINTER MAINTENANCE ORDER SUPPLIES PAGES LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE IMAGE DRUM REPLACE BLACK DRUM REPLACE CYAN DRUM REPLACE MAGENTA DRUM REPLACE YELLOW DRUM REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE TRANSPORT KIT REPLACE CLEANING KIT REPLACE TRANSFER KIT REPLACE FUSER KIT PERFORM PRINTER MAINTENANCE REPLACE SUPPLIES NON-HP SUPPLIES IN USE...
... TRANSFER KIT ORDER FUSER KIT PERFORM PRINTER MAINTENANCE ORDER SUPPLIES PAGES LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE IMAGE DRUM REPLACE BLACK DRUM REPLACE CYAN DRUM REPLACE MAGENTA DRUM REPLACE YELLOW DRUM REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE TRANSPORT KIT REPLACE CLEANING KIT REPLACE TRANSFER KIT REPLACE FUSER KIT PERFORM PRINTER MAINTENANCE REPLACE SUPPLIES NON-HP SUPPLIES IN USE...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 140
... ORDER TRANFER KIT ORDER FUSER KIT PERFORM PRINTER MAINTENANCE ORDER SUPPLIES PAGES LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE IMAGE DRUM REPLACE BLACK DRUM REPLACE CYAN DRUM REPLACE MAGENTA DRUM REPLACE YELLOW DRUM REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE TRANSPORT KIT REPLACE CLEANING KIT REPLACE TRANFER KIT REPLACE FUSER KIT PERFORM PRINTER MAINTENANCE REPLACE SUPPLIES INSTALL BLACK TONER...
... ORDER TRANFER KIT ORDER FUSER KIT PERFORM PRINTER MAINTENANCE ORDER SUPPLIES PAGES LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE IMAGE DRUM REPLACE BLACK DRUM REPLACE CYAN DRUM REPLACE MAGENTA DRUM REPLACE YELLOW DRUM REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE TRANSPORT KIT REPLACE CLEANING KIT REPLACE TRANFER KIT REPLACE FUSER KIT PERFORM PRINTER MAINTENANCE REPLACE SUPPLIES INSTALL BLACK TONER...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 142
...40905 40906 40907 40908 Display string or code meaning INSTALL CLEANING KIT INSTALL TRANFER KIT INSTALL FUSER KIT PERFORM PRINTER MAINTENANCE INSTALL SUPPLIES NON-HP Cartridge Installed T2 Roller missing Croller out Croller missing REMOVE SEALING TAPE E-label cartridge error ORDER... CARTRIDGE DAYS LEFT ORDER YELLOW CARTRIDGE DAYS LEFT ORDER SUPPLIES DAYS LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE SUPPLIES 140 Chapter 4 PJL status codes ENWW
...40905 40906 40907 40908 Display string or code meaning INSTALL CLEANING KIT INSTALL TRANFER KIT INSTALL FUSER KIT PERFORM PRINTER MAINTENANCE INSTALL SUPPLIES NON-HP Cartridge Installed T2 Roller missing Croller out Croller missing REMOVE SEALING TAPE E-label cartridge error ORDER... CARTRIDGE DAYS LEFT ORDER YELLOW CARTRIDGE DAYS LEFT ORDER SUPPLIES DAYS LEFT REPLACE BLACK TONER REPLACE CYAN TONER REPLACE MAGENTA TONER REPLACE YELLOW TONER REPLACE BLACK CARTRIDGE REPLACE CYAN CARTRIDGE REPLACE MAGENTA CARTRIDGE REPLACE YELLOW CARTRIDGE REPLACE SUPPLIES 140 Chapter 4 PJL status codes ENWW
Service Manual
Page 103
...fuser connectors, fan and main motor connectors, and laser scanner connector. C4170-90959 Power On 93 If the Intermediate PCB is damaged, replace it. 7 Check connections to the Intermediate PCB are intact and that the PCB is not damaged. Following these steps will help pinpoint power problems quickly. 1 Confirm that the printer...light pipes in locating printing errors. Power On It is important to have the printer's Control Panel LEDs functional as soon as possible in the troubleshooting process so that the printer's diagnostics can assist in the DIMM cover are not broken or damaged. 5 ...
...fuser connectors, fan and main motor connectors, and laser scanner connector. C4170-90959 Power On 93 If the Intermediate PCB is damaged, replace it. 7 Check connections to the Intermediate PCB are intact and that the PCB is not damaged. Following these steps will help pinpoint power problems quickly. 1 Confirm that the printer...light pipes in locating printing errors. Power On It is important to have the printer's Control Panel LEDs functional as soon as possible in the troubleshooting process so that the printer's diagnostics can assist in the DIMM cover are not broken or damaged. 5 ...
Service Manual
Page 111
... Error Message) 1) Be sure that the Fuser is installed correctly and is fully seated. 2) Reseat the Fuser cables 3) Replace the Fuser 4) Replace the Engine Controller Assembly 5) Replace the Intermediate PCB. The page containing the error will automatically be reprinted. *Turn the printer off and reseat the Laser Scanner cables. *Replace the Laser Scanner Motor Error (57 Service -Scan 40057 Motor...
... Error Message) 1) Be sure that the Fuser is installed correctly and is fully seated. 2) Reseat the Fuser cables 3) Replace the Fuser 4) Replace the Engine Controller Assembly 5) Replace the Intermediate PCB. The page containing the error will automatically be reprinted. *Turn the printer off and reseat the Laser Scanner cables. *Replace the Laser Scanner Motor Error (57 Service -Scan 40057 Motor...
Service Manual
Page 123
... Troubleshooting 113 the fuser rollers. Replace the Fuser if damaged. If the parts are deformed or the primary bias damaged, replace them. Print a self-test/configuration page to separate. Black Lines (vertical) Possible Cause Action Defective Toner Cartridge. contact on the laser beam continuously, the...Inspect the contacts. Make sure the application is contaminated Inspect the Fuser for a scratched photosensitive drum or toner leaking through worn seals. The Remove the paper from the paper cassette and printer may be feeding break the ream (do not fan the pages...
... Troubleshooting 113 the fuser rollers. Replace the Fuser if damaged. If the parts are deformed or the primary bias damaged, replace them. Print a self-test/configuration page to separate. Black Lines (vertical) Possible Cause Action Defective Toner Cartridge. contact on the laser beam continuously, the...Inspect the contacts. Make sure the application is contaminated Inspect the Fuser for a scratched photosensitive drum or toner leaking through worn seals. The Remove the paper from the paper cassette and printer may be feeding break the ream (do not fan the pages...
Service Manual
Page 127
...Possible Cause Action Poor contact between Clean the contacts. Check for toner leaks. Turn over time inside printer (Tray Separation Roller, Feed Roller, Transfer Roller, Fuser, Toner Cartridge). 1. Also try rotating the paper 180 degrees. Clean the dirty areas. Dirt on ... drum grounding problem persists after cleaning. contact on the Engine Controller Assembly and the cartridge contact Defective Laser Scanner Replace the Laser Scanner Defective Engine Replace the Engine Controller Assembly and the Controller Assembly Intermediate PCB. Print at least 10 pages to use ...
...Possible Cause Action Poor contact between Clean the contacts. Check for toner leaks. Turn over time inside printer (Tray Separation Roller, Feed Roller, Transfer Roller, Fuser, Toner Cartridge). 1. Also try rotating the paper 180 degrees. Clean the dirty areas. Dirt on ... drum grounding problem persists after cleaning. contact on the Engine Controller Assembly and the cartridge contact Defective Laser Scanner Replace the Laser Scanner Defective Engine Replace the Engine Controller Assembly and the Controller Assembly Intermediate PCB. Print at least 10 pages to use ...
Service Manual
Page 131
... contact on the Engine Controller Assembly and the transfer charging roller shaft contact Defective Engine Replace the Engine Controller Assembly and the Controller Assembly. Fuser entrance guide Clean the guide is dirty Fuser Film Unit is scarred Replace the Fuser FIlm Unit after determining and removing the cause of the scarring Toner Cartridge is a repetitive...
... contact on the Engine Controller Assembly and the transfer charging roller shaft contact Defective Engine Replace the Engine Controller Assembly and the Controller Assembly. Fuser entrance guide Clean the guide is dirty Fuser Film Unit is scarred Replace the Fuser FIlm Unit after determining and removing the cause of the scarring Toner Cartridge is a repetitive...
Service Manual
Page 132
...can cartridge will block the light from Remove the Printer Cover and inspect the path from developing an image the Laser Scanner to use the recommended paper and store it gently. potential. Any Replace the Toner Cartridge if it is off. Turn ...Replace the Fuser film unit Fuser film unit surface Scarring on the Photosensitive looking for foreign objects in the print driver. Replace the paper, and advise the customer to the Toner Cartridge drum, on the photosensitive drum or defective developing cylinder Replace the Toner Cartridge Dirty mirror in Laser Replace the Laser...
...can cartridge will block the light from Remove the Printer Cover and inspect the path from developing an image the Laser Scanner to use the recommended paper and store it gently. potential. Any Replace the Toner Cartridge if it is off. Turn ...Replace the Fuser film unit Fuser film unit surface Scarring on the Photosensitive looking for foreign objects in the print driver. Replace the paper, and advise the customer to the Toner Cartridge drum, on the photosensitive drum or defective developing cylinder Replace the Toner Cartridge Dirty mirror in Laser Replace the Laser...
Service Manual
Page 133
... transfer roller. Paper might be too coarse, causing repeated marks. Replace the Fuser. Repetitive Defects Possible Cause Action Dirty Rollers. Paper does not meet specifications: The surface of the printer. See "General Media Specifications" (page 28). The the Toner Cartridge. C4170-90959 Image .... smoothness, and quality. See roller in a repetitive print defect. Try a different paper lot. If the test fails, replace the Laser Scanner. Toner Cartridge is 94 mm (3.7 inches). Clean the inside the toner cartridge is low. circumference of the photoconductive drum...
... transfer roller. Paper might be too coarse, causing repeated marks. Replace the Fuser. Repetitive Defects Possible Cause Action Dirty Rollers. Paper does not meet specifications: The surface of the printer. See "General Media Specifications" (page 28). The the Toner Cartridge. C4170-90959 Image .... smoothness, and quality. See roller in a repetitive print defect. Try a different paper lot. If the test fails, replace the Laser Scanner. Toner Cartridge is 94 mm (3.7 inches). Clean the inside the toner cartridge is low. circumference of the photoconductive drum...
Service Manual
Page 134
... tray. Inspect the gears driving the Toner Cartridge and the Fuser. Replace the Main Drive Assembly if necessary. See "Media Troubleshooting" (page 129) Paper is not loaded Make sure paper is stored improperly. 1. Skew Possible Cause Action Paper does not meet printer specifications or is loaded correctly and that the correctly or trays...
... tray. Inspect the gears driving the Toner Cartridge and the Fuser. Replace the Main Drive Assembly if necessary. See "Media Troubleshooting" (page 129) Paper is not loaded Make sure paper is stored improperly. 1. Skew Possible Cause Action Paper does not meet printer specifications or is loaded correctly and that the correctly or trays...
Service Manual
Page 135
... and smooth. Delivery Roller is defective. Obstruction in the printer. Clean using compressed air. quality. Replace the Fuser. Print a cleaning page. Check for excessive toner build-up can cause the print on the page. Replace the Toner Cartridge. (See instructions with the Toner Cartridge.) Fuser is dirty Clean the delivery roller. Clean using alcohol. C4170...
... and smooth. Delivery Roller is defective. Obstruction in the printer. Clean using compressed air. quality. Replace the Fuser. Print a cleaning page. Check for excessive toner build-up can cause the print on the page. Replace the Toner Cartridge. (See instructions with the Toner Cartridge.) Fuser is dirty Clean the delivery roller. Clean using alcohol. C4170...
Service Manual
Page 136
... or damage. 1. Vertical White Lines Possible Cause Action Lack of the printer ("Engine Cleaning" (page 60). Dirt in the laser path. Replace the Fuser Assembly. Replace the paper, and advise the customer to see if the problem corrects itself . 2. problem persists, replace the Toner Cartridge. Replace the Laser Scanner. 126 Chapter 6 Troubleshooting C4170-90959 Engine requires cleaning 3. Print...
... or damage. 1. Vertical White Lines Possible Cause Action Lack of the printer ("Engine Cleaning" (page 60). Dirt in the laser path. Replace the Fuser Assembly. Replace the paper, and advise the customer to see if the problem corrects itself . 2. problem persists, replace the Toner Cartridge. Replace the Laser Scanner. 126 Chapter 6 Troubleshooting C4170-90959 Engine requires cleaning 3. Print...
Service Manual
Page 190
Figure 7-37Removing the Fusing Assembly's Grounding Plate Screws 5 Remove the two screws shown in figure 7-37. Figure 7-36Removing Wire Connectors on the connector and then pull out the connector. 2 To disconnect the left wire connector pull it straight out (see figure 7-36). 3 To disconnect the right wire connector press a flat blade screwdriver on Fusing Assembly 4 Remove the two grounding plate screws shown in figure 7-38, which fasten the fuser assembly to the 180 7 Removal and Replacement C4170-90959
Figure 7-37Removing the Fusing Assembly's Grounding Plate Screws 5 Remove the two screws shown in figure 7-37. Figure 7-36Removing Wire Connectors on the connector and then pull out the connector. 2 To disconnect the left wire connector pull it straight out (see figure 7-36). 3 To disconnect the right wire connector press a flat blade screwdriver on Fusing Assembly 4 Remove the two grounding plate screws shown in figure 7-38, which fasten the fuser assembly to the 180 7 Removal and Replacement C4170-90959