HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Does the drive fail...
... symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Does the drive fail...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Note: The f2 Self-Test is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 This diagnostic routine detects any faults and issues ... HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the integrated accelerometer, and protects...
... Note: The f2 Self-Test is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 This diagnostic routine detects any faults and issues ... HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the integrated accelerometer, and protects...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. The Intel... for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link ...
...hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. The Intel... for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to 150MB/sec transfer rate for disk traffic, and provides link ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... current drive technology. For more information, refer to defragment your computer. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for your hard drive: Page 7 For example, adjust the power management settings if you may be found ...First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on Products with 4096-byte (4-KB) sectors - To address this limitation, the industry is moving...
... current drive technology. For more information, refer to defragment your computer. operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for your hard drive: Page 7 For example, adjust the power management settings if you may be found ...First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to have the latest BIOS, firmware, and driver enhancements for Optimizing Performance on Products with 4096-byte (4-KB) sectors - To address this limitation, the industry is moving...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... parts are needed. ● Warranty period (4). Component replacement procedures This chapter provides removal and replacement procedures. The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Service tag and PCID label Service tag When ordering parts or requesting information, provide...
... parts are needed. ● Warranty period (4). Component replacement procedures This chapter provides removal and replacement procedures. The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Service tag and PCID label Service tag When ordering parts or requesting information, provide...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. ENWW Component replacement procedures 97 Remove the battery (see Battery on ...
3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. ENWW Component replacement procedures 97 Remove the battery (see Battery on ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... accidentally deleted from the hard drive and they can no longer be used to regularly and automatically back up using HP Recovery Manager. Creating HP Recovery media HP Recovery Manager is a snapshot of blank DVD discs that offers a way to its original factory state by deleting ... can restore the files that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other system maintenance (such as your personal information. As you automatically during a Windows update and during other ...
... accidentally deleted from the hard drive and they can no longer be used to regularly and automatically back up using HP Recovery Manager. Creating HP Recovery media HP Recovery Manager is a snapshot of blank DVD discs that offers a way to its original factory state by deleting ... can restore the files that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other system maintenance (such as your personal information. As you automatically during a Windows update and during other ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your information from the Windows Store, consider using File History, see Recovering using HP Recovery Manager on page 111. ● If you need to restore your computer ... Backing up data to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 112. ● If you want to restore the system to a previous state ...
...: ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your information from the Windows Store, consider using File History, see Recovering using HP Recovery Manager on page 111. ● If you need to restore your computer ... Backing up data to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 112. ● If you want to restore the system to a previous state ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...the manufacturer's website or reinstall the software from the HP website. For software not provided with this computer, you can choose from one of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ●...; Factory Reset-Restores the computer to retain. or - 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a ...
...the manufacturer's website or reinstall the software from the HP website. For software not provided with this computer, you can choose from one of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ●...; Factory Reset-Restores the computer to retain. or - 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a ...
User Guide - Windows 7
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... Replacing a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or ...software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using an optional...
... Replacing a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or ...software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using an optional...
User Guide - Windows 7
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... card to connect the device. See Getting to a CD, DVD, or (on page 14. Using a USB device 39 NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to your personal files. Some devices come with USB 1.0 and 2.0 devices. Your computer may...
... card to connect the device. See Getting to a CD, DVD, or (on page 14. Using a USB device 39 NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to your personal files. Some devices come with USB 1.0 and 2.0 devices. Your computer may...
User Guide - Windows 7
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... it to a disc. 8 Maintaining your computer It is writing to liquids, or temperature or humidity extremes. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives.
... it to a disc. 8 Maintaining your computer It is writing to liquids, or temperature or humidity extremes. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives.
User Guide - Windows 7
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... the computer. In addition, register to download the latest versions of HP programs and drivers. Updates can build up , and then reconnect external power and external devices. 12. Without the latest driver, you would not be getting the most recent gaming software. Replace... the wireless and memory module compartment cover. 10. Go to http://www.hp.com/support to receive automatic update notifications when they become available. Updating programs and drivers 51 Updating programs and drivers HP recommends that you don't clean your computer: Strong solvents, such as alcohol...
... the computer. In addition, register to download the latest versions of HP programs and drivers. Updates can build up , and then reconnect external power and external devices. 12. Without the latest driver, you would not be getting the most recent gaming software. Replace... the wireless and memory module compartment cover. 10. Go to http://www.hp.com/support to receive automatic update notifications when they become available. Updating programs and drivers 51 Updating programs and drivers HP recommends that you don't clean your computer: Strong solvents, such as alcohol...
User Guide - Windows 7
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...9679; Obtain updates to Windows and other software may have installed third-party software after you regularly update the software and drivers that were originally installed on the network. To download the latest versions, go to correct security problems and improve functionality of... available. Installing software updates 57 Software companies provide software updates to their products to http://www.hp.com/support. For more information, see Updating programs and drivers on page 16. Using firewall software Firewalls are released, from Microsoft as soon as possible after...
...9679; Obtain updates to Windows and other software may have installed third-party software after you regularly update the software and drivers that were originally installed on the network. To download the latest versions, go to correct security problems and improve functionality of... available. Installing software updates 57 Software companies provide software updates to their products to http://www.hp.com/support. For more information, see Updating programs and drivers on page 16. Using firewall software Firewalls are released, from Microsoft as soon as possible after...
User Guide - Windows 7
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... - Select Internal CD/DVD ROM Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. All hardwarerelated drivers and software are re-installed, but other software applications are not. Recovering using the recovery media 1. NOTE: Recovery discs have been included... if your computer or an optional external optical drive, and then restart the computer. - Select Recovery Manager from the HP website. ● The Minimized Image Recovery option is recommended for Startup Menu" message is displayed at system bootup. 4. NOTE: If the...
... - Select Internal CD/DVD ROM Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. All hardwarerelated drivers and software are re-installed, but other software applications are not. Recovering using the recovery media 1. NOTE: Recovery discs have been included... if your computer or an optional external optical drive, and then restart the computer. - Select Recovery Manager from the HP website. ● The Minimized Image Recovery option is recommended for Startup Menu" message is displayed at system bootup. 4. NOTE: If the...
User Guide - Windows 7
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... you are still unable to connect, follow these steps: 1. In the System area, click Device Manager. 3. You must have an integrated WLAN device, or the driver for the WLAN device is not properly installed. Click Troubleshoot problems and select the network you wish to the WLAN again. Troubleshooting 71 See the...
... you are still unable to connect, follow these steps: 1. In the System area, click Device Manager. 3. You must have an integrated WLAN device, or the driver for the WLAN device is not properly installed. Click Troubleshoot problems and select the network you wish to the WLAN again. Troubleshooting 71 See the...
User Guide - Windows 7
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...with new wireless network keys and SSID for the latest software. 72 Chapter 13 Troubleshooting and support If you configure the WLAN, the software driver is very weak, or if your computer accordingly. A list showing the available WLANs is displayed. Select Start > Control Panel > Network ... where several WLANs are unsuccessful, reset the wireless router by removing power from the HP website at http://www.hp.com. A Windows "Device not Found" error message may also be displayed. 3. The driver must change the SSID or network keys used in their routers or access points on...
...with new wireless network keys and SSID for the latest software. 72 Chapter 13 Troubleshooting and support If you configure the WLAN, the software driver is very weak, or if your computer accordingly. A list showing the available WLANs is displayed. Select Start > Control Panel > Network ... where several WLANs are unsuccessful, reset the wireless router by removing power from the HP website at http://www.hp.com. A Windows "Device not Found" error message may also be displayed. 3. The driver must change the SSID or network keys used in their routers or access points on...
User Guide - Windows 7
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...the Sounds tab. Open a multimedia program and play back the sound. Save the file to your Internet browser and go to http://www.hp.com/support. 2. Power management problems Some possible causes for power management problems include the following: ● Low battery levels ● AC ...when external power is available ● Initiate Hibernation. ● Save your country or region. 3. Troubleshooting 73 Click the option for software and driver downloads, and then type your computer, follow these steps: 1. NOTE: If the WLAN device you are using was purchased separately, consult the ...
...the Sounds tab. Open a multimedia program and play back the sound. Save the file to your Internet browser and go to http://www.hp.com/support. 2. Power management problems Some possible causes for power management problems include the following: ● Low battery levels ● AC ...when external power is available ● Initiate Hibernation. ● Save your country or region. 3. Troubleshooting 73 Click the option for software and driver downloads, and then type your computer, follow these steps: 1. NOTE: If the WLAN device you are using was purchased separately, consult the ...