HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cycle on and off during routine operation. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional USB device. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. NOTE: When a device is normal for the internal fan to cool internal components. Connects a network...
...HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cycle on and off during routine operation. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Connects an optional USB device. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. NOTE: When a device is normal for the internal fan to cool internal components. Connects a network...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... part number helps a service technician to each screw's size and location during removal and replacement. This is the product name affixed to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Make special note of the computer. ● Serial number (s/n) (2). This is the alphanumeric identifier used to the front of each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware...
... part number helps a service technician to each screw's size and location during removal and replacement. This is the product name affixed to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). Make special note of the computer. ● Serial number (s/n) (2). This is the alphanumeric identifier used to the front of each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... CQ58 models, if only one DIMM is off or in the bottom slot 1. Memory module Description 4-GB (PC3, 12800, 1600-MHz) 2-GB (PC3, 12800, 1600-MHz) Spare part number 641369-001 652972-001 Before removing a memory module, follow these steps: 1. Shut down through the operating system. 2. Remove the memory module/wireless module compartment cover (see Battery on page 48). Flip up .) ENWW Component replacement procedures 51 Disconnect the power...
... CQ58 models, if only one DIMM is off or in the bottom slot 1. Memory module Description 4-GB (PC3, 12800, 1600-MHz) 2-GB (PC3, 12800, 1600-MHz) Spare part number 641369-001 652972-001 Before removing a memory module, follow these steps: 1. Shut down through the operating system. 2. Remove the memory module/wireless module compartment cover (see Battery on page 48). Flip up .) ENWW Component replacement procedures 51 Disconnect the power...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... the screen reports a successful installation, you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. The hard drive designation is running on your hard drive. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant...
... the screen reports a successful installation, you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. The hard drive designation is running on your hard drive. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you can use the Factory Reset option of HP Recovery media to restore the factory image to recover the system without losing any personal information, Windows System Restore is an option. System Restore allows you to a previous state without losing your personal information, settings, or apps that best matches your situation and...
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you can use the Factory Reset option of HP Recovery media to restore the factory image to recover the system without losing any personal information, Windows System Restore is an option. System Restore allows you to a previous state without losing your personal information, settings, or apps that best matches your situation and...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... obtain recovery media for recovery discs or a recovery USB flash drive. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of recovery can choose from one of the screen, and then select General from the hard drive and re-creating the partitions. For worldwide support, go /contactHP. This type of your system from the media provided by deleting all hardware-related drivers and software...
... obtain recovery media for recovery discs or a recovery USB flash drive. Under Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of recovery can choose from one of the screen, and then select General from the hard drive and re-creating the partitions. For worldwide support, go /contactHP. This type of your system from the media provided by deleting all hardware-related drivers and software...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...the HP Recovery partition HP Recovery Manager software allows you want to remove the HP Recovery partition: 1. Insert the HP Recovery media you can change the boot order: 1. Follow the on -screen instructions. Select Remove Recovery Partition, and then follow the on -screen instructions. or - Insert the HP Recovery USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. You can change the computer boot order, which is restarting, and then press f9 for an optical drive or a USB flash drive. From the Start screen, type recovery, and...
...the HP Recovery partition HP Recovery Manager software allows you want to remove the HP Recovery partition: 1. Insert the HP Recovery media you can change the boot order: 1. Follow the on -screen instructions. Select Remove Recovery Partition, and then follow the on -screen instructions. or - Insert the HP Recovery USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. You can change the computer boot order, which is restarting, and then press f9 for an optical drive or a USB flash drive. From the Start screen, type recovery, and...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
User Guide - Windows 7
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... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
User Guide - Windows 7
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...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
User Guide - Windows 7
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... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
User Guide - Windows 7
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...-enabled WLAN, you are listed, you may be out of range of working wirelessly), or if you to set up a new connection or network. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices...
...-enabled WLAN, you are listed, you may be out of range of working wirelessly), or if you to set up a new connection or network. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices...
User Guide - Windows 7
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Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to your computer, follow the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features With the webcam, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to your computer. To connect wireless speakers to optional powered stereo speakers, headphones, earbuds...
Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to your computer, follow the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features With the webcam, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to your computer. To connect wireless speakers to optional powered stereo speakers, headphones, earbuds...
User Guide - Windows 7
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... Sleep state or in Windows Control Panel. Using Sleep or Hibernation 33 CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a hibernation file on either battery power or external power. NOTE: You cannot initiate any type of networking connection...
... Sleep state or in Windows Control Panel. Using Sleep or Hibernation 33 CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a hibernation file on either battery power or external power. NOTE: You cannot initiate any type of networking connection...
User Guide - Windows 7
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... the on password is not displayed as it is displayed, press f10. 3. Open Setup Utility (BIOS) by turning on password in Setup Utility (BIOS): 1. When the Startup Menu is set , entered, changed , or deleted. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of your computer as a trial offer. It is set , entered, changed , or deleted. Your changes take effect when the computer restarts. Using antivirus software Computer viruses...
... the on password is not displayed as it is displayed, press f10. 3. Open Setup Utility (BIOS) by turning on password in Setup Utility (BIOS): 1. When the Startup Menu is set , entered, changed , or deleted. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of your computer as a trial offer. It is set , entered, changed , or deleted. Your changes take effect when the computer restarts. Using antivirus software Computer viruses...
User Guide - Windows 7
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... steps: a. Open Windows Explorer by following the on -screen instructions to reliable external power using the AC adapter. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You will need this path when you connect your hard drive designation. Complete the installation by selecting Start > Computer. 2. Follow the on -screen instructions. Do not download or install a BIOS update while the computer is connected to identify your hard drive. b. NOTE: If you are displayed, follow these...
... steps: a. Open Windows Explorer by following the on -screen instructions to reliable external power using the AC adapter. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You will need this path when you connect your hard drive designation. Complete the installation by selecting Start > Computer. 2. Follow the on -screen instructions. Do not download or install a BIOS update while the computer is connected to identify your hard drive. b. NOTE: If you are displayed, follow these...
User Guide - Windows 7
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... computer. Access HP Recovery Manager in either of the screen. Then press f11 while the "F11 (System Recovery)" message is recommended for recovery discs: 1. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is displayed at system bootup. 4. or - Changing the computer boot order To change the computer boot order. ● If the recovery media do not work, you to restore your system without the need for...
... computer. Access HP Recovery Manager in either of the screen. Then press f11 while the "F11 (System Recovery)" message is recommended for recovery discs: 1. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is displayed at system bootup. 4. or - Changing the computer boot order To change the computer boot order. ● If the recovery media do not work, you to restore your system without the need for...
User Guide - Windows 7
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... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...