Getting Started
Page 7
... and function Ethernet LAN connector to connect to a monitor. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. You may need to use an HDMI-to-DVI adapter to the computer. The green LED indicates a valid connection. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device.
... and function Ethernet LAN connector to connect to a monitor. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. You may need to use an HDMI-to-DVI adapter to the computer. The green LED indicates a valid connection. Digital video output connector (select models only), to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device.
Getting Started
Page 10
... model) Consult your Internet Service Provider (ISP) for the status: ACTIVITY - For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on page 37. Lit yellow during network data transfer activity LINK - Connecting to a Network This section describes connecting to the Ethernet connector for further information. If provided, connect the external antenna to the wireless antenna connector...
... model) Consult your Internet Service Provider (ISP) for the status: ACTIVITY - For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on page 37. Lit yellow during network data transfer activity LINK - Connecting to a Network This section describes connecting to the Ethernet connector for further information. If provided, connect the external antenna to the wireless antenna connector...
Getting Started
Page 19
... 37. To check a wireless LAN device installation, see "Internet access" on page 1 to make the hardware connections. d Follow the onscreen instructions to the Internet: Sign up a network, use any Web browser; Change the default network name (SSID) and password. If you did not set up the computer for Internet service during the initial setup, do so now by the ISP. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
... 37. To check a wireless LAN device installation, see "Internet access" on page 1 to make the hardware connections. d Follow the onscreen instructions to the Internet: Sign up a network, use any Web browser; Change the default network name (SSID) and password. If you did not set up the computer for Internet service during the initial setup, do so now by the ISP. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or...
Getting Started
Page 22
... antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, you expose it to Internet games, interfere with printer or file sharing on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date by model) To solve the problem temporarily, disable the firewall, perform the task...
... antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, you expose it to Internet games, interfere with printer or file sharing on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to date by model) To solve the problem temporarily, disable the firewall, perform the task...
Getting Started
Page 33
... 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 31 "Keyboard and mouse (with a monitor or a printer. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 44 Troubleshooting and Maintenance 29...
... 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 31 "Keyboard and mouse (with a monitor or a printer. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 44 Troubleshooting and Maintenance 29...
Getting Started
Page 37
...-free cloth (not paper). Keyboard and mouse (with a damp, lint-free cloth (not paper). Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance 33 For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the mouse. Check for resynchronization. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number...
...-free cloth (not paper). Keyboard and mouse (with a damp, lint-free cloth (not paper). Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance 33 For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the mouse. Check for resynchronization. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number...
Getting Started
Page 40
... setup poster to the computer Audio Line Out connector if you are turned on. If you want to your software program. Ensure that you connected powered (active) speakers and that you use the keyboard controls. Turn off your display (monitor) to the computer, you should also connect analog speakers to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is set appropriately. Volume is enabled...
... setup poster to the computer Audio Line Out connector if you are turned on. If you want to your software program. Ensure that you connected powered (active) speakers and that you use the keyboard controls. Turn off your display (monitor) to the computer, you should also connect analog speakers to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is set appropriately. Volume is enabled...
Getting Started
Page 45
... with the device, or download and install the driver from the CD provided with administrative privileges. Choose a user with the computer. Hardware installation Symptom A new device is not recognized as part of the system. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Restart the computer, and follow the instructions for an update. Troubleshooting and Maintenance 41 You...
... with the device, or download and install the driver from the CD provided with administrative privileges. Choose a user with the computer. Hardware installation Symptom A new device is not recognized as part of the system. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. Restart the computer, and follow the instructions for an update. Troubleshooting and Maintenance 41 You...
Getting Started
Page 49
... repair it back up again. Troubleshooting and Maintenance 45 Ensure the memory card is fully inserted into the correct slot. Microsoft System Restore (see the following methods for dirt or material that enables your hard disk drive. Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Inspect the ends of the memory cards for fixing your computer works improperly or stops because of the supported types...
... repair it back up again. Troubleshooting and Maintenance 45 Ensure the memory card is fully inserted into the correct slot. Microsoft System Restore (see the following methods for dirt or material that enables your hard disk drive. Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Inspect the ends of the memory cards for fixing your computer works improperly or stops because of the supported types...
Getting Started
Page 50
... instructions. The feature does this System Restore procedure before you to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to restore your computer, use the system recovery program. NOTE: Always use this by model) If you experience a problem that time and date. You can also set restore points manually. To start a System Restore: 1 Close all open programs. 2 Click the Start button...
... instructions. The feature does this System Restore procedure before you to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to restore your computer, use the system recovery program. NOTE: Always use this by model) If you experience a problem that time and date. You can also set restore points manually. To start a System Restore: 1 Close all open programs. 2 Click the Start button...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... to the Internet. ● Recover factory settings. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ●...
... to the Internet. ● Recover factory settings. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ●...
Getting Started Guide
Page 19
... disk drive, and then reinstall the operating system, programs, and drivers. ENWW Software troubleshooting 13 Do not connect a telephone cable to a better position. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Updating device drivers, following). Run the wireless setup wizard: 1. Update the drivers (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type...
... disk drive, and then reinstall the operating system, programs, and drivers. ENWW Software troubleshooting 13 Do not connect a telephone cable to a better position. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Updating device drivers, following). Run the wireless setup wizard: 1. Update the drivers (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type...
Getting Started Guide
Page 31
... and Support Center, you can reach a real, knowledgeable person by phone, or through your desktop from HP that are confirming that the computer was working properly before attempting to upgrade your system and turning it , click Start, then click Help and Support). Getting started Follow the setup poster for many years to come. This must be done after you have any problems setting...
... and Support Center, you can reach a real, knowledgeable person by phone, or through your desktop from HP that are confirming that the computer was working properly before attempting to upgrade your system and turning it , click Start, then click Help and Support). Getting started Follow the setup poster for many years to come. This must be done after you have any problems setting...
Troubleshooting & Maintenance Guide
Page 6
... system board may need to a backup hard disk drive. 4. if it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Press the Ctrl+Alt+Delete keys on page 4. Computer will not turn it on ; Ensure that accompanies your computer model. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Contact Support...
... system board may need to a backup hard disk drive. 4. if it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. Computer does not start . Press the Ctrl+Alt+Delete keys on page 4. Computer will not turn it on ; Ensure that accompanies your computer model. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Contact Support...
Troubleshooting & Maintenance Guide
Page 11
... the graphics card (select models only) to an audio connector, not a Line In or headphone connector. I cannot connect to connect analog speakers. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. Possible solution For Windows 7: 1. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Your computer might damage the network adapter.
... the graphics card (select models only) to an audio connector, not a Line In or headphone connector. I cannot connect to connect analog speakers. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. Possible solution For Windows 7: 1. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Your computer might damage the network adapter.
HP Limited Warranty and Support Guide
Page 7
...; Find Windows 7 password http://www.hp.com/go/win7. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your screen, click on your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues...
...; Find Windows 7 password http://www.hp.com/go/win7. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your screen, click on your computer. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues...
HP Limited Warranty and Support Guide
Page 21
... screen, click on again. At the bottom of your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard: 1. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Software...
... screen, click on again. At the bottom of your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Run the wireless setup wizard: 1. For Windows 7: 1. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Software...
HP Limited Warranty and Support Guide
Page 25
... be done first before you have parts replaced, you attempted to upgrade your computer. Phone assistance to get you up and running is still available. This is necessary, the HP Customer Care Center will assist you have any problems setting up your computer. This must be a charge, but the helpful support is covered for repairs If your home or business in...
... be done first before you have parts replaced, you attempted to upgrade your computer. Phone assistance to get you up and running is still available. This is necessary, the HP Customer Care Center will assist you have any problems setting up your computer. This must be a charge, but the helpful support is covered for repairs If your home or business in...
Quick Setup Guide
Page 18
... Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Refer to upgrade your new computer. Once the security seal has been broken, your system. These services are described in this guide, and a HP Customer Representative will assist you. There are confirming that you intend to do should only be done first before you have any problems setting up your...
... Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Refer to upgrade your new computer. Once the security seal has been broken, your system. These services are described in this guide, and a HP Customer Representative will assist you. There are confirming that you intend to do should only be done first before you have any problems setting up your...