Service Manual
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...Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at Power ON & Nothing Else Happens 1-4 The Printer...15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 3 Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover...Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP...
...Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at Power ON & Nothing Else Happens 1-4 The Printer...15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 3 Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover...Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP...
Service Manual
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... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
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... on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11...Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at variable extreme environmental conditions 1-12 Banding due to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers...
... on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11...Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at variable extreme environmental conditions 1-12 Banding due to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers...
Service Manual
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... recommended action at a time and check if the error code has disappeared. Without this Service Manual or you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual Check firmware in this information, HP Support Personnel cannot help you have the following information ready: n Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. n Which...
... recommended action at a time and check if the error code has disappeared. Without this Service Manual or you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual Check firmware in this information, HP Support Personnel cannot help you have the following information ready: n Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. n Which...
Service Manual
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...even knowing if the Printheads have been performed on the Printer. This area also shows you can find information on the configuration of Carriage cycles or the last System Error Code that have been used with Non-HP Cartridges. In this area you can find information regarding... the Cartridges, for example, the number times the Printer has been powered ON, the number of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual This ...
...even knowing if the Printheads have been performed on the Printer. This area also shows you can find information on the configuration of Carriage cycles or the last System Error Code that have been used with Non-HP Cartridges. In this area you can find information regarding... the Cartridges, for example, the number times the Printer has been powered ON, the number of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual This ...
Service Manual
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System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
Service Manual
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... and ON again and see if the System Error disappears. When reporting the System Error Code, make sure that you can continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual If the Error Code reappears, then the Printer requires an on the front-panel and...
... and ON again and see if the System Error disappears. When reporting the System Error Code, make sure that you can continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual If the Error Code reappears, then the Printer requires an on the front-panel and...
Service Manual
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... failure. Reseat the Firmware DIMM, reconnect the power cord and power On the Printer. Using this procedure you will be able to System Error Code 070100. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 Corrective Action: Refer to determine exactly which component failed. System Error: 01002D (Non-Continuable) Problem Description: The Main PCA cannot communicate with the Carriage...
... failure. Reseat the Firmware DIMM, reconnect the power cord and power On the Printer. Using this procedure you will be able to System Error Code 070100. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 Corrective Action: Refer to determine exactly which component failed. System Error: 01002D (Non-Continuable) Problem Description: The Main PCA cannot communicate with the Carriage...
Service Manual
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.... Corrective Action: Try the following : n Switch the Power OFF from the back of the Printer and disconnect the Power cord. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code appears again, switch the Power OFF, disconnect the power cord and Replace the Flash DIMMs...
.... Corrective Action: Try the following : n Switch the Power OFF from the back of the Printer and disconnect the Power cord. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code appears again, switch the Power OFF, disconnect the power cord and Replace the Flash DIMMs...
Service Manual
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... gone before replacing another component. n Check that the Encoder Strip is NOT broken or damaged. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. HP DesignJets 1050C and 1055CM Printers Service Manual 2-5 System Error Codes System Error: 010040 Problem Description: Error in Scan-axis Encoder quadrature. Corrective Action: Try the following : n Check that the Paper-Axis Motor...
... gone before replacing another component. n Check that the Encoder Strip is NOT broken or damaged. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. HP DesignJets 1050C and 1055CM Printers Service Manual 2-5 System Error Codes System Error: 010040 Problem Description: Error in Scan-axis Encoder quadrature. Corrective Action: Try the following : n Check that the Paper-Axis Motor...
Service Manual
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... Station-axis Encoder quadrature. n The Current configuration sheet. System Error Codes System Error: 010042 Problem Description: Error in Utilities / Statistics / Code rev. Using this information, HP Support Personnel cannot help you. 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual System Error: 010050 XXXXXXXX (Non-Continuable) Problem Description: PostScript Processing Error. NOTE If the Error Code reappears after sending the print again, then report the...
... Station-axis Encoder quadrature. n The Current configuration sheet. System Error Codes System Error: 010042 Problem Description: Error in Utilities / Statistics / Code rev. Using this information, HP Support Personnel cannot help you. 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual System Error: 010050 XXXXXXXX (Non-Continuable) Problem Description: PostScript Processing Error. NOTE If the Error Code reappears after sending the print again, then report the...
Service Manual
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... following : n Check that the Paper-Axis Motor cable is using (name, version, etc.). HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n The Current configuration sheet. Corrective Action: Power the Printer OFF and ON again to determine exactly which component failed. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. Check firmware in Paper-axis...
... following : n Check that the Paper-Axis Motor cable is using (name, version, etc.). HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n The Current configuration sheet. Corrective Action: Power the Printer OFF and ON again to determine exactly which component failed. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. Check firmware in Paper-axis...
Service Manual
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... the two installation screws are completely tightened. Switch the Printer ON again. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual Corrective Action: Try the following : n Check with the IIO Protocol specification 2.0 OR the EIO Card firmware is compliant. If this Error Code disappeared after replacing the EIO card or the Hard Disk...
... the two installation screws are completely tightened. Switch the Printer ON again. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual Corrective Action: Try the following : n Check with the IIO Protocol specification 2.0 OR the EIO Card firmware is compliant. If this Error Code disappeared after replacing the EIO card or the Hard Disk...
Service Manual
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... Failed. n Replace the Trailing Cable ⇒ Page 8-39. If a 3rd Party RIP is solved without the RIP. System Error Codes System Error: 060301 Problem Description: One of the Internal Demo Prints to see if the problem is being used, check the Print Settings in... Shutdown error (one component at a time and check if the error has gone before replacing another component. Error Data: Í 00000000 Í 00000001 Í 00000002 Í 00000003 Cyan Printhead Failed. n Make sure that the Trailing Cable is using a 3rd Party RIP. HP DesignJets 1050C and 1055CM Printers Service ...
... Failed. n Replace the Trailing Cable ⇒ Page 8-39. If a 3rd Party RIP is solved without the RIP. System Error Codes System Error: 060301 Problem Description: One of the Internal Demo Prints to see if the problem is being used, check the Print Settings in... Shutdown error (one component at a time and check if the error has gone before replacing another component. Error Data: Í 00000000 Í 00000001 Í 00000002 Í 00000003 Cyan Printhead Failed. n Make sure that the Trailing Cable is using a 3rd Party RIP. HP DesignJets 1050C and 1055CM Printers Service ...
Service Manual
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...to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n Perform the Electronic Systems Test ⇒ Page 4-5. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Corrective ...will be able to position the Mark Encoder ⇒ Page 4-37). n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. System Error Codes System Error: 060309 Problem Description: Problem with setting the Voltage of the Printheads. n Replace the Carriage...
...to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n Perform the Electronic Systems Test ⇒ Page 4-5. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Corrective ...will be able to position the Mark Encoder ⇒ Page 4-37). n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. System Error Codes System Error: 060309 Problem Description: Problem with setting the Voltage of the Printheads. n Replace the Carriage...
Service Manual
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... of the normal range. NOTE When reporting the System Error Code, make sure that the Ambient temperature is out of the printer. System Error Codes System Error: 06030B Problem Description: The Ambient Temperature measured is within the allowed range (between 0 and 55 Degrees Centigrade). n Replace the Electronics Module ⇒ Page 8-25. HP DesignJets 1050C and 1055CM Printers Service Manual 2-11
... of the normal range. NOTE When reporting the System Error Code, make sure that the Ambient temperature is out of the printer. System Error Codes System Error: 06030B Problem Description: The Ambient Temperature measured is within the allowed range (between 0 and 55 Degrees Centigrade). n Replace the Electronics Module ⇒ Page 8-25. HP DesignJets 1050C and 1055CM Printers Service Manual 2-11
Service Manual
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... Electronics Module ⇒ Page 8-25. Switch the Printer ON again. n Once the Error Code has been solved, print an Internal Demo Print to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 080001 (Non-Continuable) Problem Description: PostScript Error. Corrective Action: Try the following: n Switch the Printer OFF and ON again and wait for...
... Electronics Module ⇒ Page 8-25. Switch the Printer ON again. n Once the Error Code has been solved, print an Internal Demo Print to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 080001 (Non-Continuable) Problem Description: PostScript Error. Corrective Action: Try the following: n Switch the Printer OFF and ON again and wait for...
Service Manual
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... are NOT pinched or damaged. WARNING Only replace one component at a time, checking if the error code disappears. Replace the complete APS ⇒ Page 8-20. Using this procedure you will be able to the Tubes System. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 Corrective Action: Try the following : n Check all the cables of the...
... are NOT pinched or damaged. WARNING Only replace one component at a time, checking if the error code disappears. Replace the complete APS ⇒ Page 8-20. Using this procedure you will be able to the Tubes System. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 Corrective Action: Try the following : n Check all the cables of the...
Service Manual
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... and are NOT pinched or damaged. n Faulty APS Sensor or APS Pump. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. n Check all the tubes of the APS and make sure they are correctly connected and are NOT...
... and are NOT pinched or damaged. n Faulty APS Sensor or APS Pump. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. n Check all the tubes of the APS and make sure they are correctly connected and are NOT...
Service Manual
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... could have been triggered due to condensation in the Printer. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 Corrective Action: Try the following : n The leak detector could have been triggered due to condensation in the Printer. WARNING Only replace one component at a time and check if the error has gone before the life of the System...
... could have been triggered due to condensation in the Printer. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 Corrective Action: Try the following : n The leak detector could have been triggered due to condensation in the Printer. WARNING Only replace one component at a time and check if the error has gone before the life of the System...