User Guide
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... Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing...
... Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing...
User Guide
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... audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs (depending on when computer power is accessed. Front Component CD/DVD drive Media card reader Diskette drive Hard drive indicator IEEE 1394 (FireWire) USB ports Reset button Power indicator Power button Icon Description Use this drive to listen to another computer. For more information on changing the power button setting, see "Identifying drive types" on or off. Turns on drive type). You can also use the reader to mouse...
... audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs (depending on when computer power is accessed. Front Component CD/DVD drive Media card reader Diskette drive Hard drive indicator IEEE 1394 (FireWire) USB ports Reset button Power indicator Power button Icon Description Use this drive to listen to another computer. For more information on changing the power button setting, see "Identifying drive types" on or off. Turns on drive type). You can also use the reader to mouse...
User Guide
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... before opening the case. Plug a parallel device (such as a digital camera) into this port. If your area. The power supply should always be set to 230. For more information, see "Installing a printer, scanner, or other peripheral device" on page 56. Plug a serial device (such as a printer) into these ports. The switch is supplied at a nominal 115 volts at 60 Hz. Plug a monitor into this port. www.gateway.com 5 PS/2 keyboard port USB ports Serial port Monitor ports Audio jacks...
... before opening the case. Plug a parallel device (such as a digital camera) into this port. If your area. The power supply should always be set to 230. For more information, see "Installing a printer, scanner, or other peripheral device" on page 56. Plug a serial device (such as a printer) into these ports. The switch is supplied at a nominal 115 volts at 60 Hz. Plug a monitor into this port. www.gateway.com 5 PS/2 keyboard port USB ports Serial port Monitor ports Audio jacks...
User Guide
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... the mouse. Move the mouse around on the computer display Do this... Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an object on the computer display. www.gateway.com 23 Quickly press and release the left mouse button once. Quickly press and release the right mouse button once. For instructions on...
... the mouse. Move the mouse around on the computer display Do this... Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an object on the computer display. www.gateway.com 23 Quickly press and release the left mouse button once. Quickly press and release the right mouse button once. For instructions on...
User Guide
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... access utilities to help you get drivers specific to locate your account address. By entering your serial number you manage your system. Click Support Home, then click All Support Documents to technical support with a live technician, including chat and e-mail. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides. www.gateway.com 29 Gateway Web site Support Home To get specific information about your computer, type...
... access utilities to help you get drivers specific to locate your account address. By entering your serial number you manage your system. Click Support Home, then click All Support Documents to technical support with a live technician, including chat and e-mail. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides. www.gateway.com 29 Gateway Web site Support Home To get specific information about your computer, type...
User Guide
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... Step 2. 2 Click Start, then click Run. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Click the Web Updates tab. 8 Click Check Now. However, if a setup wizard opens when you have an Internet service provider, the update utility works by using your computer to direct-dial the device driver update service. To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by clicking...
... Step 2. 2 Click Start, then click Run. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Click the Web Updates tab. 8 Click Check Now. However, if a setup wizard opens when you have an Internet service provider, the update utility works by using your computer to direct-dial the device driver update service. To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by clicking...
User Guide
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...: Restoring Software Help and Support For more information about updating device drivers, click Start, then click Help and Support. Type the keyword updating drivers in the Search box , then click the arrow. The Run dialog box opens. 6 In the Open text box, type d:\runmenu.exe (where d is the drive letter of your CD or DVD drive). 7 Click OK. 8 If this is the first time you have reinstalled your operating...
...: Restoring Software Help and Support For more information about updating device drivers, click Start, then click Help and Support. Type the keyword updating drivers in the Search box , then click the arrow. The Run dialog box opens. 6 In the Open text box, type d:\runmenu.exe (where d is the drive letter of your CD or DVD drive). 7 Click OK. 8 If this is the first time you have reinstalled your operating...
User Guide
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... have a hard drive that requires a special hard drive driver, select 1. www.gateway.com 187 Boot from CD. 15 Follow the on-screen instructions to do NOT press any keys or buttons during this process unless prompted to set your hard drive. OR - This is the most commonly selected option. - Continue deleting all files (Automated Fdisk/Format). 6 Select 1. Installation of Windows w/ special HDD controllers. 12 When prompted, remove the red Drivers CD...
... have a hard drive that requires a special hard drive driver, select 1. www.gateway.com 187 Boot from CD. 15 Follow the on-screen instructions to do NOT press any keys or buttons during this process unless prompted to set your hard drive. OR - This is the most commonly selected option. - Continue deleting all files (Automated Fdisk/Format). 6 Select 1. Installation of Windows w/ special HDD controllers. 12 When prompted, remove the red Drivers CD...
User Guide
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... www.gateway.com To avoid scratching the case, place it on its side. Use a battery of explosion if battery is incorrectly replaced. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in the menus and submenus, then exit from the utility. 3 Shut down your computer. 4 Remove the side panel by the manufacturer. Chapter 11: Upgrading...
... www.gateway.com To avoid scratching the case, place it on its side. Use a battery of explosion if battery is incorrectly replaced. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in the menus and submenus, then exit from the utility. 3 Shut down your computer. 4 Remove the side panel by the manufacturer. Chapter 11: Upgrading...
User Guide
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Help and Support For more information about troubleshooting, click Start, then click Help and Support. Software support tools Your system may help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error occurs in the Search box , then click the arrow. This support tool is a comprehensive hardware diagnostic and system information tool that can test your computer. Type the keyword troubleshooting in a program, see the...
Help and Support For more information about troubleshooting, click Start, then click Help and Support. Software support tools Your system may help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error occurs in the Search box , then click the arrow. This support tool is a comprehensive hardware diagnostic and system information tool that can test your computer. Type the keyword troubleshooting in a program, see the...
User Guide
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... you have a problem with your ISP may be having technical difficulties. www.gateway.com 227 If the error message still appears, disconnect from the ISP connection and close your ISP for technical support. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see "Modem" on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having...
... you have a problem with your ISP may be having technical difficulties. www.gateway.com 227 If the error message still appears, disconnect from the ISP connection and close your ISP for technical support. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see "Modem" on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having...
User Guide
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... case in "Checking Out Your Gateway Computer" on page 1. ■ Make sure that the modem cable is connected to the telephone line and the telephone line has a dial tone. Use the setup poster to temporarily disable the service. www.gateway.com 229 Contact your Control Panel is in the Search box , then click the arrow. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start...
... case in "Checking Out Your Gateway Computer" on page 1. ■ Make sure that the modem cable is connected to the telephone line and the telephone line has a dial tone. Use the setup poster to temporarily disable the service. www.gateway.com 229 Contact your Control Panel is in the Search box , then click the arrow. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start...
User Guide
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... arrow. ■ Reinstall the device driver. Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. If information about modem troubleshooting, click Start, then click Help and Support. If no modem information is noisy when it begins handshaking. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Help and Support For more information about the...
... arrow. ■ Reinstall the device driver. Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. If information about modem troubleshooting, click Start, then click Help and Support. If no modem information is noisy when it begins handshaking. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Help and Support For more information about the...
User Guide
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... the port and cable for instructions on installing the printer driver. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is online. The Control Panel window opens. If your printer for bent or broken pins. ■ Reinstall the printer driver. To set to test the outlet. See the documentation that the electrical outlet is not set a default printer: 1 Click Start, then click Control Panel. Printer...
... the port and cable for instructions on installing the printer driver. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is online. The Control Panel window opens. If your printer for bent or broken pins. ■ Reinstall the printer driver. To set to test the outlet. See the documentation that the electrical outlet is not set a default printer: 1 Click Start, then click Control Panel. Printer...
User Guide
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... you need to clear the check mark. For more information, see "Adjusting the volume" on page 78. ■ Make sure that mute controls are turned up. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make sure that the printer is not set to use. You see the speaker setup poster to check your Control Panel is...
... you need to clear the check mark. For more information, see "Adjusting the volume" on page 78. ■ Make sure that mute controls are turned up. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make sure that the printer is not set to use. You see the speaker setup poster to check your Control Panel is...
User Guide
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... about sound troubleshooting, click Start, then click Help and Support. Caution The options in the Search box , then click the arrow. These settings are stored and saved even when the power is off. The main menu of your computer. These settings include basic system hardware configuration, system resource settings, and password security. Before changing any settings, write them later. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for...
... about sound troubleshooting, click Start, then click Help and Support. Caution The options in the Search box , then click the arrow. These settings are stored and saved even when the power is off. The main menu of your computer. These settings include basic system hardware configuration, system resource settings, and password security. Before changing any settings, write them later. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for...
User Guide
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... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
User Guide
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... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
User Guide
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... and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu 23 pasting 53 renaming files and folders 53 selecting adjacent items in list 53...
... and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu 23 pasting 53 renaming files and folders 53 selecting adjacent items in list 53...
User Guide
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... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
