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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... quality, reliability, and performance of services and support.
Thanks again, from your new Gateway computer for purchasing our computer! Chapter 1: Getting Help
Thank you for years to ensure that you are sure that you will be pleased with the best product possible. You have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... drivers specific to your serial number you manage your model number to help you get the latest software updates for both sales and support. By entering your computer. Click Call Us to customer care with a live technician, including chat and e-mail. Click the arrow button to view a list of Gateway telephone numbers for BIOS and driver upgrades. Chapter 1: Getting Help
Support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
...; Make sure that you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your computer and contact a qualified computer technician. Warning
To avoid bodily injury, do not attempt to your hard drive is turned on page 50.
Help and Support
For more information about troubleshooting, click Start, then click...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... to make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 68. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search box
, then click the arrow. If the error message still appears, disconnect from the diskette...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support.
Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow.
Type the keyword memory
error in the My Computer window ■ Reboot your computer. You see a "Memory error" message ■ Use...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...modem troubleshooting, click Start, then
click Help and Support.
www.gateway.com
71 Troubleshooting
The modem is not recognized by your computer &#... the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start,...You may cause problems with no modem information is working and plugged into the appropriate port on your computer.
■ Run...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... its accuracy. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the mouse cable is plugged in your home, see "Networking Your Computer" on page 81. Passwords
Your computer does not accept your company computer department or network administrator...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
..."Printer queue is full" error message ■ Make sure that you want to add additional memory to work offline. If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting
■ Reinstall the printer driver. See the guide that the printer is not set to the printer.
The...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... box
, then click the arrow. For more information about sound troubleshooting, click Start, then
click Help and Support. Help and Support
For more information, see "Adjusting the volume" on .
■ Make sure that the volume controls are turned up. www.gateway.com
77 Sound
Troubleshooting
You are not getting sound from the speakers ■ Make...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... (DHCP) using Standard or Fast Ethernet components. To create an Ethernet network, you to set up an Ethernet network is available at 1000 Mbps.
Important
Check local code requirements before installing Ethernet cable or other wiring in your electrician must install special Ethernet cables in the home. A DHCP network configuration uses a router to automatically...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 96
... following values in the password box, then click OK. For these instructions, we assume that you can configure your router using the router to the router, the corresponding green indicator should light on the computer. As each computer on the network.
5 For an Internet connection, plug a straight-through an Internet service provider (ISP) and that...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...and Legal Information
Lightning protection
For added protection of any Gateway product during a lightning storm or when it could be...When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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