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8512417 - Gateway Setup Guide - Page 2
... have a speaker bar, follow the instructions that came with it
®
into the back of your computer as easy as a printer or scanner, after setting up your computer, read the Starter Guide for tips on your computer, call our Automated Troubleshooting System at www.support.gateway.com. SEE YOUR STARTER GUIDE. SEE YOUR ONLINE DOCUMENTATION. Trademarks used...
8512418 - Gateway Reference Guide - Page 6
Contents
Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106...
8512418 - Gateway Reference Guide - Page 8
...
Documentation.
2
Some illustrations in -depth, easy-to-read manual that are specific to your model of Gateway computer.
Accessing the online User Guide
In addition to additional Gateway documentation and detailed specifications. For more information
For more information about your computer, visit Gateway's Support page at www.gateway.com or the Web address shown on your hard drive...
8512418 - Gateway Reference Guide - Page 82
... on and while the modem cable, network cable, and power cord are connected. For more information about preventing damage from static electricity, see the program's
printed documentation or the online help Customer Care in diagnosing and fixing the problem.
• If you added or removed peripheral devices, review the
installation procedures you performed and...
8512418 - Gateway Reference Guide - Page 95
.... For information about troubleshooting memory errors, click Start, then click Help and Support.
Memory card reader
Drive letters for problems. Your computer restarts and runs the memory diagnostics. To run the Memory Diagnostic Tool:
• Click (Start), type Memory Diagnostic Tool,
then press ENTER. Memory
Help
For more information about manually updating the Program Guide, see your...
8512418 - Gateway Reference Guide - Page 99
... box, then press ENTER.
If information about modem troubleshooting, click Start, then click Help and Support. Help
For more information about the modem appears, the modem passed diagnostics. Handshaking is available, a white screen appears with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication...
8512418 - Gateway Reference Guide - Page 100
... network troubleshooting, click Start, then click Help and Support. The...Troubleshooting
Mouse
The mouse does not work
• Make sure that the mouse cable is plugged in correctly. • Shut down and restart your mouse.
For more information about setting up a network in the Search Help box, then press ENTER. Passwords
Your computer does not accept your online User Guide, or "Ethernet...
8512418 - Gateway Reference Guide - Page 102
...error message After adding paper, make sure that you want to be the default
printer, then click Set as Default Printer.
• Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. CHAPTER 6: Troubleshooting...more information about printer troubleshooting, click Start, then click Help and Support. The
Control Panel ...
8512418 - Gateway Reference Guide - Page 103
...
more
information, see "Preparing for additional system recovery options, you are using external speakers: • Make sure that the universal jacks are configured
correctly. For instructions, see "Adjusting the volume" on . • See the speaker setup poster to recover your system). Type the phrase sound troubleshooter in the technical support pages at www.gateway.com.
8512418 - Gateway Reference Guide - Page 104
... by using Gateway Recovery Center.
94 To recover software and drivers that product's documentation or support Web site.
• If re-installing software or drivers does not help, then the
problem may be solved by returning your system to a previous state when everything was working correctly, the problem may be to reinstall Windows from a set of software or...
8512418 - Gateway Reference Guide - Page 105
...computer, you should create a set of discs for recovering your pre-installed software and drivers using a set of recovery discs while you have a recordable disc drive to perform this procedure.)
To create discs for recovering pre-installed software and drivers:
1 Click (Start), All Programs, Gateway Recovery
Center, then click Gateway Recovery Center. www.gateway.com
Preparing for software and...
8512418 - Gateway Reference Guide - Page 131
... troubleshooting 76
documentation User Guide 2
double-clicking 23
dragging 23
drivers recovery discs 94, 97 re-installing 93, 94
drives backing up files 66 CD 25
checking for errors 64 checking for free space 63 defragmenting 65 diskette 29 DVD 25 optical 24 recordable CD 25 recordable DVD 25 troubleshooting 73, 75, 76,
79
DSL modem 15 connecting 9 troubleshooting...
8512418 - Gateway Reference Guide - Page 135
... button 7
power supply 15
printer installing 32 setting default 91 troubleshooting 91 USB port 7, 9
programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94
PS/2 port keyboard 8 mouse 9
R
RAM See memory
rebooting computer 18
recordable drive 7
recording audio files 27 optical discs 27
recovering defaults 102 drivers 93, 94 programs 93, 94...
8512779 - Gateway Computer User Guide (for computers with Windows Vista) - Page 56
...'s troubleshooting information. • Contact your printer to install the printer drivers on each network computer are unable to connect to the Internet:
• Click Start, Control Panel, Network and Internet, then click Network and Sharing
Center. Important
To share a printer among the computers connected to the network. Follow the instructions included with your Internet service...
8512779 - Gateway Computer User Guide (for computers with Windows Vista) - Page 75
... the manufacturer's Web site.
5 After the driver is installed, click (Start), Control Panel, Appearance and
Personalization, Personalization, then click Display Settings.
Use the additional desktop space to deselect the check box for its driver. For
the location of the monitor port on your computer, see the setup poster or your Reference Guide.
3 Plug the projector's or monitor...
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