Gateway DX420X Support and Manuals
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Popular Gateway DX420X Manual Pages
8511050 - Gateway Computer User Guide - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
..., network cable, and power cord are connected.
■ Make sure that you followed each instruction. ■ If an error occurs in a program, see the program's printed documentation or the
online help Gateway Customer Care in the
Search box
, then click the arrow.
60
www.gateway.com
Help and Support
For more information about troubleshooting, click Start, then...
8511050 - Gateway Computer User Guide - Page 72
... (Web address) incorrectly, you have a problem with your Internet service provider (ISP) is set up modem, make sure that the connections have been made correctly.
- If the error message still appears, disconnect from the diskette drive, then press ENTER.
See "Desktop PC Back" on page 68. Type the keyword troubleshooting connections in the Search box
, then...
8511050 - Gateway Computer User Guide - Page 74
... window ■ Reboot your computer. You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing.
Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Chapter 6: Troubleshooting
Memory...
8511050 - Gateway Computer User Guide - Page 77
...window opens. If information about modem troubleshooting, click Start, then
click Help and Support. Type the keyword modem
troubleshooting...problems with the modem connection.
■ Shut down the modem volume. See "Desktop.... If your computer.
■ Run Windows modem diagnostics. If no data, or ...error such as port already open programs. 2 Click Start, then click Control ...
8511050 - Gateway Computer User Guide - Page 80
... works. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Type the keyword network
troubleshooting in your home, see "Networking Your Computer" on page 81. Networks
You cannot connect to your company network Every network is turned off, then retype the password.
74
www.gateway.com Contact your company...
8511050 - Gateway Computer User Guide - Page 82
... memory to press after adding paper.
76
www.gateway.com To make sure that the printer is not set to clear the check mark. If your printer for adding additional memory.
See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter
in Category View, click Printers and Other Hardware...
8511050 - Gateway Computer User Guide - Page 83
... sure that the volume controls are turned up. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. Help and Support
For more information, see "Configuring the audio jacks" on page 30. For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the...
8511050 - Gateway Computer User Guide - Page 88
... way to set up an Ethernet network is commonly used in your home or office.
Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Business networks are built using Fast or Gigabit Ethernet components. Important
Check local code requirements before installing Ethernet...
8511050 - Gateway Computer User Guide - Page 106
...Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com
Contact with them could fall into such power lines or circuits. Power lines
Do not locate...
8511050 - Gateway Computer User Guide - Page 112
... replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83, 89 jack 13, 31
protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72
www.gateway...
8511051 - Gateway Computer Setup Poster - Page 1
..., go to Integrated video. Follow the instructions that came with the keyboard.
3 Connect the monitor (depending on the monitor and computer
1
Speakers may vary
WARNING! If you need help after you complete the Windows setup.
Setting up your Gateway computer
1 Connect the mouse If you have a wireless mouse, follow the Wireless Keyboard Setup Guide that came with the...
8511051 - Gateway Computer Setup Poster - Page 2
Icons and color-coding help . For more information about using your Gateway computer, see the program's online help make sure that you install all critical Windows Updates. Check Gateway Support
For help resources
Customer Care information
Online Support: Tech Support Phone: (U.S.)
(Canada) Tech Support Hours:
Model and serial number
Gateway Customer Care telephone numbers vary by ...
8511862 - Setup Poster for 6-bay Micro BTX case - Page 1
...to Integrated video (VGA).
AC step 1
AC step 2 AC step 3
4 Connect the modem (optional)
Connect the modem cable to the computer, then plug it into a power supply. Follow the Windows setup screen instructions. If you complete the Windows setup. After setting up your model)
If available, connect to change without notice. © 2006 Gateway, Inc.
CHECK GATEWAY SUPPORT.
otherwise...
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