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Usb
USBs will not work or reinstall. Could this be a motherboard problem?
USBs will not work or reinstall. Could this be a motherboard problem?
(Posted by drjohnson 11 years ago)
Popular Gateway GT4016j Manual Pages
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... a problem, our knowledgeable, dedicated customer service department will provide you with the best product possible. Please read this manual carefully to familiarize yourself with the outstanding quality, reliability, and performance of -class service and support in good operating condition.
Thanks again, from your computer in addition to high-quality, brand-name components at Gateway...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... Center to help you get the latest software updates for your computer, type your account and general information about warranties and special offers. Downloads
Click Downloads to get drivers specific to view a list of Gateway telephone numbers for your computer.
To view support documents for BIOS and driver upgrades. Resources
Click Resources to access utilities to view and...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... each instruction. ■ If an error occurs in a program, see "Preventing static electricity discharge" on the screen, write down the exact message. The
message may help .
Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
...that the modem cable is set up correctly. You see a "Non-system disk" or "disk error" error message ■ Eject ...troubleshooting Internet connections, click Start, then click Help and Support. Chapter 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
OR - Help and Support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
... all programs, then restart your computer. Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow.
Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...gateway.com
71 If no data, or if you can turn down and restart your modem, then click Properties. Type the keyword modem
troubleshooting...computer. You may cause problems... troubleshooting, click Start, then
click Help and Support....computer. The Control Panel window opens. The modem is in the Search box
, then
click the arrow. If the handshaking sounds are too loud, you get an error...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... retype the password.
74
www.gateway.com The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes...Passwords
Your computer does not accept your company computer department or network administrator for help. Clean the mouse by wiping the bottom with a clean, damp cloth. Help and Support
For more information about network troubleshooting...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... name of paper" error message After adding paper, make sure that the printer is not set to the printer.
The Control Panel window opens. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you want to...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
...; Make sure that mute controls are turned off.
Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information, see...Support
For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls are configured correctly. www.gateway.com
77 For more information about sound troubleshooting...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 84
...you have installed it according to " questions about using a program, see the manufacturer's documentation and technical support resources.
■ If you have "how to the instructions provided with it.
Chapter 6: Troubleshooting
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your computer, follow troubleshooting steps.
78
www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...
Ethernet is Dynamic Host Control Protocol (DHCP) using a router. Chapter 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway.com This connection type is commonly used in offices around the world and can be used to set up an Ethernet network is available at 1000 Mbps. Most home networks are...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 90
... your Ethernet cards for instructions on installing the card and any required drivers.
84
www.gateway.com If one ....model includes everything your network, you need for your network needs, including:
■ Internet security features - such as a firewall to eliminate the need to install Ethernet cards and drivers on the computers that comes with your Control
Panel is in your computer...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
... Legal Information
Lightning protection
For added protection of any Gateway product during a lightning storm or when it could be...When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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