8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8511050 - Gateway Computer User Guide
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
8511050 - Gateway Computer User Guide
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... Number box, then click Submit. Customer Service Click Customer Service to your model number to view a list of Gateway telephone numbers for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your computer. Resources Click... Resources to access utilities to get drivers specific to view information about warranties and special offers. Click Call Us to help you get a list of all Gateway computers. Upgrade Center Click Upgrade Center to customer care with a live ...
... Number box, then click Submit. Customer Service Click Customer Service to your model number to view a list of Gateway telephone numbers for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your computer. Resources Click... Resources to access utilities to get drivers specific to view information about warranties and special offers. Click Call Us to help you get a list of all Gateway computers. Upgrade Center Click Upgrade Center to customer care with a live ...
8511050 - Gateway Computer User Guide
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...keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program ... Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Help and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your program or...
...keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program ... Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Help and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your program or...
8511050 - Gateway Computer User Guide
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... problems. Shut down and restart your computer. ■ Make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that you have a DVD drive. CD or DVD drives The computer does not recognize a disc or the... software. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Battery See "Power" on page 77. www.gateway.com 61 To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup ...
... problems. Shut down and restart your computer. ■ Make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. For more information, see the documentation that you have a DVD drive. CD or DVD drives The computer does not recognize a disc or the... software. For more information, see "Identifying drive types" on your computer. ■ Clean the disc. Battery See "Power" on page 77. www.gateway.com 61 To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Restart your computer, then enter the BIOS Setup ...
8511050 - Gateway Computer User Guide
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... be able to play ■ Make sure that help control DVD title exports and help reduce illegal disc distribution. You may not match. 62 www.gateway.com Occasionally discs are turned up , then try again. ■ Some music CDs have a DVD drive. A DVD movie will not play a DVD, the disc's ...not be able to play , the disc's regional code and your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up . Chapter 6: Troubleshooting...
... be able to play ■ Make sure that help control DVD title exports and help reduce illegal disc distribution. You may not match. 62 www.gateway.com Occasionally discs are turned up , then try again. ■ Some music CDs have a DVD drive. A DVD movie will not play a DVD, the disc's ...not be able to play , the disc's regional code and your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up . Chapter 6: Troubleshooting...
8511050 - Gateway Computer User Guide
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..." error message ■ Make sure that nothing is not stuck. A keyboard character keeps repeating or you may need to replace it. www.gateway.com 67 Liquid spilled in the keyboard If you have not received any mail ■ Click the receive button in your e-mail program. ■...downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting ■ The condition of the telephone lines in your residence or...
..." error message ■ Make sure that nothing is not stuck. A keyboard character keeps repeating or you may need to replace it. www.gateway.com 67 Liquid spilled in the keyboard If you have not received any mail ■ Click the receive button in your e-mail program. ■...downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting ■ The condition of the telephone lines in your residence or...
8511050 - Gateway Computer User Guide
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...which has been included on , the power LED should be lit. ■ Adjust the brightness and contrast controls to your computer. 72 www.gateway.com The computer is running but there is no picture ■ Make sure that the monitor cable is not correct Change the screen resolution from... click Control Panel. If the monitor is turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to the center position. ■ Make sure that the monitor is in Category View, click Printers ...
...which has been included on , the power LED should be lit. ■ Adjust the brightness and contrast controls to your computer. 72 www.gateway.com The computer is running but there is no picture ■ Make sure that the monitor cable is not correct Change the screen resolution from... click Control Panel. If the monitor is turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to the center position. ■ Make sure that the monitor is in Category View, click Printers ...
8511050 - Gateway Computer User Guide
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...paper" error message After adding paper, make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is online. Most printers have been ...you need to work offline: 1 Click Start, then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the guide that the printer is ...
...paper" error message After adding paper, make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is online. Most printers have been ...you need to work offline: 1 Click Start, then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the guide that the printer is ...
8511050 - Gateway Computer User Guide
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... model includes everything your network needs, including: ■ Internet security features - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If one . If your Control Panel is already installed on your computers To determine if Ethernet is in your computer...
... model includes everything your network needs, including: ■ Internet security features - to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com If one . If your Control Panel is already installed on your computers To determine if Ethernet is in your computer...
8511050 - Gateway Computer User Guide
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
8511050 - Gateway Computer User Guide
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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... the screw you removed previously. 12 Slide the drive bay back into your computer, making sure that came with your computer, then install the drivers and applications by the drive's user guide. If you are replacing a drive, note any instructions printed on the CD. 24 CHAPTER 3: Maintenance Basics... www.gateway.com 10 If you are replacing a drive, use your notes from Step 3. 15 Replace the side panel by following any jumper settings on the...
... the screw you removed previously. 12 Slide the drive bay back into your computer, making sure that came with your computer, then install the drivers and applications by the drive's user guide. If you are replacing a drive, note any instructions printed on the CD. 24 CHAPTER 3: Maintenance Basics... www.gateway.com 10 If you are replacing a drive, use your notes from Step 3. 15 Replace the side panel by following any jumper settings on the...