Gateway Desktop Quick Start Guide
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...your Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer... Helpdesk 25 Safe Computing 25 Maintenance 25 Updates 28 Security 28 Windows Remote Assistance 33 Diagnose & Repair 34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 ...
...your Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer... Helpdesk 25 Safe Computing 25 Maintenance 25 Updates 28 Security 28 Windows Remote Assistance 33 Diagnose & Repair 34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 ...
Gateway Desktop Quick Start Guide
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...these items to retain all settings and personal data for later retrieval (see page 17 for details). This will restore your computer. Gateway Recovery Management If you should ever encounter a problem with your computer to the same state as when you purchased it , you... and switched on the cover of your computer, Gateway recommends you perform the actions described below before you start working with your computer and troubleshoot in case you for purchasing a Gateway computer! Check out the Support section; Gateway InfoCentre To discover more about your computer, please...
...these items to retain all settings and personal data for later retrieval (see page 17 for details). This will restore your computer. Gateway Recovery Management If you should ever encounter a problem with your computer to the same state as when you purchased it , you... and switched on the cover of your computer, Gateway recommends you perform the actions described below before you start working with your computer and troubleshoot in case you for purchasing a Gateway computer! Check out the Support section; Gateway InfoCentre To discover more about your computer, please...
Gateway Desktop Quick Start Guide
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... or plug is damaged, cut or frayed, • liquid was exposed to rain or water, • the product has been dropped or the case has been damaged • the product exhibits a distinct change in damage and will often require extensive work or play for extended periods. do not ..., blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any kind into the product, • the product was spilled into ventilation or case slots as they may touch dangerous voltage points or short-out parts that may result in a while. Servicing your Computer Do not attempt to service...
... or plug is damaged, cut or frayed, • liquid was exposed to rain or water, • the product has been dropped or the case has been damaged • the product exhibits a distinct change in damage and will often require extensive work or play for extended periods. do not ..., blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any kind into the product, • the product was spilled into ventilation or case slots as they may touch dangerous voltage points or short-out parts that may result in a while. Servicing your Computer Do not attempt to service...
Gateway Desktop Quick Start Guide
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... PowerDVD If your computer is used to open the files. PowerDVD or Windows Media Player). When you play and create digital media files. In many cases, you can download and install the missing codec by inserting a Blu-ray disc and waiting for the program to decompress the file so the music...
... PowerDVD If your computer is used to open the files. PowerDVD or Windows Media Player). When you play and create digital media files. In many cases, you can download and install the missing codec by inserting a Blu-ray disc and waiting for the program to decompress the file so the music...
Gateway Desktop Quick Start Guide
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..., etc. Note: Windows Defender works with your Windows Update settings to the Internet. To check firewall settings, click on by default. Windows Defender is the case, you when spyware and other potentially unwanted software attempt to allow access when you install a program, or the first time you have an active Internet...
..., etc. Note: Windows Defender works with your Windows Update settings to the Internet. To check firewall settings, click on by default. Windows Defender is the case, you when spyware and other potentially unwanted software attempt to allow access when you install a program, or the first time you have an active Internet...
Gateway Desktop Quick Start Guide
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... computer is in Sleep mode, press the power button. After a short pause the light should light up " the computer. 2. Make sure that specific case and may not be able to use your computer. 34 - Your computer is in suspend or power saving mode. 1. Nothing displays on the screen (...page 34) The screen freezes when the Gateway logo displays (page 36) The screen freezes when the Windows logo displays (page 36) The Windows desktop displays, but the operating system is in power...
... computer is in Sleep mode, press the power button. After a short pause the light should light up " the computer. 2. Make sure that specific case and may not be able to use your computer. 34 - Your computer is in suspend or power saving mode. 1. Nothing displays on the screen (...page 34) The screen freezes when the Gateway logo displays (page 36) The screen freezes when the Windows logo displays (page 36) The Windows desktop displays, but the operating system is in power...
Gateway Desktop Quick Start Guide
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... does not work correctly, try using Windows Task Manager If you run erratically, there are good chances that driver may check the Gateway Support Website on the cross in front of your computer and automatically creates restore points to revert to your hardware devices. 2. System... 1. Malicious programs such as well. Please also check the recommendations on the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs by clicking on www.gateway.com for the erratic application(s)? Click on the taskbar and select Task Manager. 2....
... does not work correctly, try using Windows Task Manager If you run erratically, there are good chances that driver may check the Gateway Support Website on the cross in front of your computer and automatically creates restore points to revert to your hardware devices. 2. System... 1. Malicious programs such as well. Please also check the recommendations on the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs by clicking on www.gateway.com for the erratic application(s)? Click on the taskbar and select Task Manager. 2....
Gateway Desktop Quick Start Guide
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... to stop flashing before you by your account may have not been released yet. This mechanism prevents the CDs from the power outlet. In this case, playback is recommended that you cannot see previous steps). Your account details have been changed. b. Re-type them if necessary. Click on the speaker icon...). ✓ In thunderstorm conditions, make the volume control bar appear. Make sure that your modem directly to the Internet 1. Check exact spelling (upper and lower case, or any punctuation). The server you are hidden). 4.
... to stop flashing before you by your account may have not been released yet. This mechanism prevents the CDs from the power outlet. In this case, playback is recommended that you cannot see previous steps). Your account details have been changed. b. Re-type them if necessary. Click on the speaker icon...). ✓ In thunderstorm conditions, make the volume control bar appear. Make sure that your modem directly to the Internet 1. Check exact spelling (upper and lower case, or any punctuation). The server you are hidden). 4.
Gateway Desktop Quick Start Guide
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A list of your computer. In most cases of these restore points to reinstall. 3. Click on Recovery. 2. Repeat this step for the item you want to install, then follow the on Open System ...
A list of your computer. In most cases of these restore points to reinstall. 3. Click on Recovery. 2. Repeat this step for the item you want to install, then follow the on Open System ...
Gateway Desktop Quick Start Guide
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... may be connected to emergency numbers: Remain on the system label. This section is on the line and briefly explain to use in some cases, the inside wiring associated with the above conditions may request that you to make necessary modifications to make sure that may give the telecommunications company...
... may be connected to emergency numbers: Remain on the system label. This section is on the line and briefly explain to use in some cases, the inside wiring associated with the above conditions may request that you to make necessary modifications to make sure that may give the telecommunications company...
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... 25 Error checking 25 Windows System Restore 27 T Task Manager 38 Troubleshooting Display 40 Internet 41 Keyboard 39 Mouse 39 Printer 43 Sound 40 Top cases 34 TV tuner 11, 18 TV-Out 11 U Uninstalling hardware 9 Update Antispyware 28 Antivirus 28 Windows automatic updates 28, 32 Upgrading Recycling 14 Storage 13...
... 25 Error checking 25 Windows System Restore 27 T Task Manager 38 Troubleshooting Display 40 Internet 41 Keyboard 39 Mouse 39 Printer 43 Sound 40 Top cases 34 TV tuner 11, 18 TV-Out 11 U Uninstalling hardware 9 Update Antispyware 28 Antivirus 28 Windows automatic updates 28, 32 Upgrading Recycling 14 Storage 13...
User Guide
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... 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette...
... 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette...
User Guide
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...the world, such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these screws before opening the case. Plug a microphone, speakers, or headphones into these ports. For more information, see "Installing a printer, scanner, or other peripheral device" on your ...page 56. Thumbscrews Parallel port Ethernet (network) jack Telephone jack Remove these ports. Plug a 10/100 Ethernet network cable into this port. www.gateway.com 5 Plug a modem cable into this jack. If your optional modem has a telephone jack, plug the cable for a telephone into this...
...the world, such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these screws before opening the case. Plug a microphone, speakers, or headphones into these ports. For more information, see "Installing a printer, scanner, or other peripheral device" on your ...page 56. Thumbscrews Parallel port Ethernet (network) jack Telephone jack Remove these ports. Plug a 10/100 Ethernet network cable into this port. www.gateway.com 5 Plug a modem cable into this jack. If your optional modem has a telephone jack, plug the cable for a telephone into this...
User Guide
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... Support, then click View product serial number. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case. ■ Printed on the side of your computer case includes the product key code for your computer model... Microsoft Certificate of Authenticity The Microsoft Certificate of your computer case contains information that came with your customer ID number. ■ Displayed in this information if you call for informational purposes only. Gateway model number The label on the back of Authenticity label ...
... Support, then click View product serial number. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case. ■ Printed on the side of your computer case includes the product key code for your computer model... Microsoft Certificate of Authenticity The Microsoft Certificate of your computer case contains information that came with your customer ID number. ■ Displayed in this information if you call for informational purposes only. Gateway model number The label on the back of Authenticity label ...
User Guide
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...'s guides, click Start, All Programs, Burn a CD or Data DVD, User's Guides, then click the guide you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for ... times, and more. ■ Nero Cover Designer to create labels for your CDs and DVDs, covers for your CD and DVD cases, booklets to include with your CDs and DVDs, and more information, see the online help in the programs and the online user's...click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click the program you want . 112 www.gateway.com
...'s guides, click Start, All Programs, Burn a CD or Data DVD, User's Guides, then click the guide you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for ... times, and more. ■ Nero Cover Designer to create labels for your CDs and DVDs, covers for your CD and DVD cases, booklets to include with your CDs and DVDs, and more information, see the online help in the programs and the online user's...click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click the program you want . 112 www.gateway.com
User Guide
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...for your computer To extend the life of it in the original packaging materials. ■ Keep your computer, and do not put it . The case can erase data on top of your system: ■ Be careful not to bump or drop your computer away from your warranty. When spilled onto.... ■ Avoid dusty or dirty work environments. Chapter 9: Maintaining Your Computer Caring for you put any liquid can clog the internal mechanisms. 162 www.gateway.com The case, although strong, is safest at temperatures that are not covered under your computer to extreme temperature changes.
...for your computer To extend the life of it in the original packaging materials. ■ Keep your computer, and do not put it . The case can erase data on top of your system: ■ Be careful not to bump or drop your computer away from your warranty. When spilled onto.... ■ Avoid dusty or dirty work environments. Chapter 9: Maintaining Your Computer Caring for you put any liquid can clog the internal mechanisms. 162 www.gateway.com The case, although strong, is safest at temperatures that are not covered under your computer to extreme temperature changes.
User Guide
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Maintenance task Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for your computer Use the following table to set up files Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase X X X X X X X X X X X X X X X See... page 164 page 167 page 168 page 169 page 171 page 173 page 175 page 176 page 176 page 177 www.gateway.com 163 Caring for errors Defragment hard drive Back up a regular maintenance schedule.
Maintenance task Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for your computer Use the following table to set up files Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase X X X X X X X X X X X X X X X See... page 164 page 167 page 168 page 169 page 171 page 173 page 175 page 176 page 176 page 177 www.gateway.com 163 Caring for errors Defragment hard drive Back up a regular maintenance schedule.
User Guide
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... your computer and other peripherals before cleaning any water into the vents. You may want to clean dust from the vents with a damp cloth. www.gateway.com 175 Always turn off and unplugged, brush the dust away from the inside your computer. Do not attempt to gather these items and put... use abrasive or solvent cleaners because they can of dust. Do not use on LCD panels) ■ An aerosol can damage the finish on the case, so keep your system performing at its best. With your computer turned off your computer and other parts of your system. To avoid possible injury...
... your computer and other peripherals before cleaning any water into the vents. You may want to clean dust from the vents with a damp cloth. www.gateway.com 175 Always turn off and unplugged, brush the dust away from the inside your computer. Do not attempt to gather these items and put... use abrasive or solvent cleaners because they can of dust. Do not use on LCD panels) ■ An aerosol can damage the finish on the case, so keep your system performing at its best. With your computer turned off your computer and other parts of your system. To avoid possible injury...
User Guide
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If the options above do not correct the problem, you through reinstalling Windows XP. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com For more information, see "Reinstalling device drivers" on page 181. Chapter 10: Restoring Software Reinstalling Windows If your computer is not working correctly, try ... 6. Important If you use the Restoration CDs to correct the problem: ■ Troubleshooting. You can find the key on the Microsoft Certificate of your computer case.
If the options above do not correct the problem, you through reinstalling Windows XP. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com For more information, see "Reinstalling device drivers" on page 181. Chapter 10: Restoring Software Reinstalling Windows If your computer is not working correctly, try ... 6. Important If you use the Restoration CDs to correct the problem: ■ Troubleshooting. You can find the key on the Microsoft Certificate of your computer case.
User Guide
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13 Upgrading Your Computer This chapter provides information about upgrading and replacing components in cards ■ Add memory ■ Change the battery ■ Replace system boards You must open the computer case to upgrade or replace components. Read this chapter to learn how to: ■ Open and close the computer case ■ Remove and install drives and components ■ Remove and install add-in your computer. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician. 189
13 Upgrading Your Computer This chapter provides information about upgrading and replacing components in cards ■ Add memory ■ Change the battery ■ Replace system boards You must open the computer case to upgrade or replace components. Read this chapter to learn how to: ■ Open and close the computer case ■ Remove and install drives and components ■ Remove and install add-in your computer. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician. 189