Gateway Desktop User's Guide
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... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
... 1: Checking Out Your Computer . . . . 1 About this guide 2 Product Registration 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading...
Gateway Desktop User's Guide
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... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
Gateway Desktop User's Guide
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... (UPS) supplies battery power to far above normal levels and cause data loss or system damage. Protect your computer by connecting them from power source problems Warning High voltages can increase to your computer during a power failure. If you have a telephone modem, use a surge protector that has a modem jack...
... (UPS) supplies battery power to far above normal levels and cause data loss or system damage. Protect your computer by connecting them from power source problems Warning High voltages can increase to your computer during a power failure. If you have a telephone modem, use a surge protector that has a modem jack...
Gateway Desktop User's Guide
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... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped ...CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • ...
Gateway Desktop User's Guide
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..." message" on page 44. "Unable to locate See "You see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see a "General failure reading drive C" ... the Search Help box, then press ENTER. "Download Error" See "You get an "Insufficient disk space" space" error message" on page 50. 31 www.gateway.com • Check all cable connections, including power. • If an error message appears on page 33.
..." message" on page 44. "Unable to locate See "You see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see a "General failure reading drive C" ... the Search Help box, then press ENTER. "Download Error" See "You get an "Insufficient disk space" space" error message" on page 50. 31 www.gateway.com • Check all cable connections, including power. • If an error message appears on page 33.
Gateway Desktop User's Guide
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... at "Modem (dial-up)" on page 34. - For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to the Internet • If you are using a dial-up correctly. You cannot connect to determine whether the ...enough memory" error message" on page 46. Internet and networking Internet If you are trying to your Internet service provider (ISP) is widespread (a problem they are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack. See "Networking" on...
... at "Modem (dial-up)" on page 34. - For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to the Internet • If you are using a dial-up correctly. You cannot connect to determine whether the ...enough memory" error message" on page 46. Internet and networking Internet If you are trying to your Internet service provider (ISP) is widespread (a problem they are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack. See "Networking" on...
Gateway Desktop User's Guide
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...People are sending you e-mails, but you send are returned as switches, routers, and hubs). • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is set up correctly. E-mails you have typed the URL (Web address)... incoming e-mail. • Make sure that your account with your e-mail program. www.gateway.com You see an "Unable to locate host" message and are unable to browse the Internet • You may be experiencing problems. Close your Web browser, then restart it again, or try a different URL. •...
...People are sending you e-mails, but you send are returned as switches, routers, and hubs). • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is set up correctly. E-mails you have typed the URL (Web address)... incoming e-mail. • Make sure that your account with your e-mail program. www.gateway.com You see an "Unable to locate host" message and are unable to browse the Internet • You may be experiencing problems. Close your Web browser, then restart it again, or try a different URL. •...
Gateway Desktop User's Guide
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...press ENTER. 2 Click the Modems tab, then click Properties. 35 Type dialing in your computer. • Run Windows modem diagnostics. The modem is a common problem that came with the modem connection. • Restart your house or a telephone line at a slower rate, interrupt downloads, or even disconnect. You cannot connect to..., crackling, or popping sounds), which is not recognized by your computer • Use the modem cable that can also call your computer. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support.
...press ENTER. 2 Click the Modems tab, then click Properties. 35 Type dialing in your computer. • Run Windows modem diagnostics. The modem is a common problem that came with the modem connection. • Restart your house or a telephone line at a slower rate, interrupt downloads, or even disconnect. You cannot connect to..., crackling, or popping sounds), which is not recognized by your computer • Use the modem cable that can also call your computer. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support.
Gateway Desktop User's Guide
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... sending additional files to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your printer manufacturer's technical support. An audio disc does not produce sound • Make sure that the Windows volume controls are turned up , and...
... sending additional files to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your printer manufacturer's technical support. An audio disc does not produce sound • Make sure that the Windows volume controls are turned up , and...
Gateway Desktop User's Guide
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...Drive letters for the memory card slots do not appear in the Computer window • The memory card reader may be experiencing some temporary memory problems. Restart your computer. Mouse The mouse does not work • Make sure that the mouse cable is 4. For instructions, see "Checking for... Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may not match your region. Play only discs with a regional code for device problems" on page 50. • Your computer may have been temporarily uninstalled using the...
...Drive letters for the memory card slots do not appear in the Computer window • The memory card reader may be experiencing some temporary memory problems. Restart your computer. Mouse The mouse does not work • Make sure that the mouse cable is 4. For instructions, see "Checking for... Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may not match your region. Play only discs with a regional code for device problems" on page 50. • Your computer may have been temporarily uninstalled using the...
Gateway Desktop User's Guide
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...General failure reading drive C" error message • If your computer has been subjected to static electricity or physical shock, you encounter hard drive problems. Error-checking examines the hard drive for errors Use Error-checking if you may need to restore your computer to a working condition • ... on page 51. See "Recovering your system" on it finds. 44 Checking the hard drive for file and folder problems, then corrects the data problems that it , or the operating system files cannot be recognized because they have become corrupted or erased. To fix hard...
...General failure reading drive C" error message • If your computer has been subjected to static electricity or physical shock, you encounter hard drive problems. Error-checking examines the hard drive for errors Use Error-checking if you may need to restore your computer to a working condition • ... on page 51. See "Recovering your system" on it finds. 44 Checking the hard drive for file and folder problems, then corrects the data problems that it , or the operating system files cannot be recognized because they have become corrupted or erased. To fix hard...
Gateway Desktop User's Guide
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www.gateway.com To check the hard drive for errors, you see this prompt, click ... Check Now, then click Start. The Computer window opens. 2 Right-click the drive that are found . 4 Correct any problems that you want to check your computer). Your drive is being used. Type checking for errors. After Windows has finished checking... the drive for errors, it provides a summary of the problems that it found by following the on-screen instructions. 5 Click OK. Important Error checking cannot scan a drive while ...
www.gateway.com To check the hard drive for errors, you see this prompt, click ... Check Now, then click Start. The Computer window opens. 2 Right-click the drive that are found . 4 Correct any problems that you want to check your computer). Your drive is being used. Type checking for errors. After Windows has finished checking... the drive for errors, it provides a summary of the problems that it found by following the on-screen instructions. 5 Click OK. Important Error checking cannot scan a drive while ...
Gateway Desktop User's Guide
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... the volume controls are turned up and not muted. • If you are using external speakers: • Make sure that your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. You see "Optical discs" on , and check the speaker connections.
... the volume controls are turned up and not muted. • If you are using external speakers: • Make sure that your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. You see "Optical discs" on , and check the speaker connections.
Gateway Desktop User's Guide
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... versions. Type Media Center in the Search Help box, then press ENTER. Help For more video outputs. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. The Media Center video display looks bad on the video quality.
... versions. Type Media Center in the Search Help box, then press ENTER. Help For more video outputs. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. The Media Center video display looks bad on the video quality.
Gateway Desktop User's Guide
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... resolutions. • Type of TV • CRT TVs may have at least Windows XP with Media Center itself. www.gateway.com • Quality of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that were recorded...
... resolutions. • Type of TV • CRT TVs may have at least Windows XP with Media Center itself. www.gateway.com • Quality of video cables-Poor quality video cables can cause problems. Gateway recommends using high-quality video cables. • Screen resolution-Many TVs cannot display the high resolution that were recorded...
Gateway Desktop User's Guide
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...devices and the status of computer device types. It may also be connected to the Internet to have a yellow triangle or red octogon indicating a problem or a failed condition. 3 Click the + symbol to the left of devices. CHAPTER 4: Troubleshooting You get a "Download Error" message when... Media Center tries to update the Program Guide • You must be useful information to update the Program Guide. Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. OR - Device Manager opens. 2 Examine the list of their drivers can cause ...
...devices and the status of computer device types. It may also be connected to the Internet to have a yellow triangle or red octogon indicating a problem or a failed condition. 3 Click the + symbol to the left of devices. CHAPTER 4: Troubleshooting You get a "Download Error" message when... Media Center tries to update the Program Guide • You must be useful information to update the Program Guide. Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. OR - Device Manager opens. 2 Examine the list of their drivers can cause ...
Gateway Desktop User's Guide
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... Windows Vista and all of the computer's software (also called recovering or restoring your computer experiences problems that you must create the set of recovery disc as soon as possible. Creating recovery discs If your system). Gateway Recovery Management opens. 2 To create recovery discs for only the factory-loaded software and drivers...
... Windows Vista and all of the computer's software (also called recovering or restoring your computer experiences problems that you must create the set of recovery disc as soon as possible. Creating recovery discs If your system). Gateway Recovery Management opens. 2 To create recovery discs for only the factory-loaded software and drivers...
Gateway Desktop User's Guide
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... software-If you have the required number of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on your hard drive or the backup discs you need to complete the recovery discs. CHAPTER 4: Troubleshooting The Create Backup Disc dialog box opens. The...
... software-If you have the required number of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in "Checking for device problems" on your hard drive or the backup discs you need to complete the recovery discs. CHAPTER 4: Troubleshooting The Create Backup Disc dialog box opens. The...
Gateway Desktop User's Guide
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...or device drivers. Help For more information about using System Restore, then click Next. The Choose a restore point dialog box opens. 53 The Gateway Application Recovery main menu opens. 3 Click Contents. Returning to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then ...click Backup and Restore Center. In most cases of hard-to-resolve software problems, you want to install, then follow the on-screen prompts to get your system settings and saves them as restore points. Windows automatically...
...or device drivers. Help For more information about using System Restore, then click Next. The Choose a restore point dialog box opens. 53 The Gateway Application Recovery main menu opens. 3 Click Contents. Returning to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then ...click Backup and Restore Center. In most cases of hard-to-resolve software problems, you want to install, then follow the on-screen prompts to get your system settings and saves them as restore points. Windows automatically...
Gateway Desktop User's Guide
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..., and may need to reinstall everything on your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. You can still run Windows Vista, see "Recovering from within Windows Vista" on page 54. • If you cannot run Windows Vista...a replacement hard drive, see "Recovering from the hard drive during startup" on page 55. • If you cannot run Windows Vista and your computer experiences problems that were pre-installed on page 56. The Confirm Restoration dialog box opens. 54
..., and may need to reinstall everything on your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. You can still run Windows Vista, see "Recovering from within Windows Vista" on page 54. • If you cannot run Windows Vista...a replacement hard drive, see "Recovering from the hard drive during startup" on page 55. • If you cannot run Windows Vista and your computer experiences problems that were pre-installed on page 56. The Confirm Restoration dialog box opens. 54