Notices and Warranty
Page 1
... interference in the United States, Canada, or Puerto Rico. If Epson authorizes repair instead of exchange, Epson will direct you use an address in workmanship and materials for breach of warranty must provide proof of the date of quality, and, at its reasonable control. When warranty service involves the exchange of Product: Image scanner Model: J341B Marketing Name: DS-560 Epson America, Inc. If...
... interference in the United States, Canada, or Puerto Rico. If Epson authorizes repair instead of exchange, Epson will direct you use an address in workmanship and materials for breach of warranty must provide proof of the date of quality, and, at its reasonable control. When warranty service involves the exchange of Product: Image scanner Model: J341B Marketing Name: DS-560 Epson America, Inc. If...
FCC/IC Compliance Statement
Page 1
... be operated indoors and away from windows to provide maximum shielding. Epson cannot ... interference to the licensed service, this device is intended to be installed and operated so that is installed outdoors is subject to the following two conditions: (1) this device must accept any failure...User's Guide, please note the following: This equipment complies with FCC/IC radiation exposure limits set forth for any interference received, including interference that may not cause harmful interference, and (2) this device may cause undesired operation of the device. Artisan 1430 and DS-560...
... be operated indoors and away from windows to provide maximum shielding. Epson cannot ... interference to the licensed service, this device is intended to be installed and operated so that is installed outdoors is subject to the following two conditions: (1) this device must accept any failure...User's Guide, please note the following: This equipment complies with FCC/IC radiation exposure limits set forth for any interference received, including interference that may not cause harmful interference, and (2) this device may cause undesired operation of the device. Artisan 1430 and DS-560...
User Manual
Page 3
Contents DS-560 User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...10 Page Separation Lever...12 User Replaceable Epson Scanner Parts and Accessories 12 Changing the Power Off and Sleep Timer Settings 13 Loading Originals...15 Loading Originals in the Input Tray...15 Loading Multiple Sizes of Originals in the Input Tray 18 Original Document Loading Capacity 21 Loading Plastic Cards in the Input Tray 22 Plastic Card Loading Capacity...26 Loading Special Documents...26 Large or...
Contents DS-560 User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...10 Page Separation Lever...12 User Replaceable Epson Scanner Parts and Accessories 12 Changing the Power Off and Sleep Timer Settings 13 Loading Originals...15 Loading Originals in the Input Tray...15 Loading Multiple Sizes of Originals in the Input Tray 18 Original Document Loading Capacity 21 Loading Plastic Cards in the Input Tray 22 Plastic Card Loading Capacity...26 Loading Special Documents...26 Large or...
User Manual
Page 4
...Windows 45 Scanning ...47 Starting a Scan from the Network Interface Unit - Windows 57 Convert Scanned Documents to a SharePoint Server or Cloud Service 63 Cleaning and Transporting Your Scanner 66 Cleaning Your Scanner ...66 Cleaning Inside Your Scanner...66 Checking the Scanner Roller Counter 69 Replacing the Scanner Rollers ...70 Resetting the Scanner Roller Counter 76 Transporting Your Scanner ...77 Solving Problems ...79 Scanner Light Status ...79 Solving Scanning Problems ...81 Scanner Does Not Turn On or Turns Off Unexpectedly 81 Scanner Button Does Not Work as Separate Files...
...Windows 45 Scanning ...47 Starting a Scan from the Network Interface Unit - Windows 57 Convert Scanned Documents to a SharePoint Server or Cloud Service 63 Cleaning and Transporting Your Scanner 66 Cleaning Your Scanner ...66 Cleaning Inside Your Scanner...66 Checking the Scanner Roller Counter 69 Replacing the Scanner Rollers ...70 Resetting the Scanner Roller Counter 76 Transporting Your Scanner ...77 Solving Problems ...79 Scanner Light Status ...79 Solving Scanning Problems ...81 Scanner Does Not Turn On or Turns Off Unexpectedly 81 Scanner Button Does Not Work as Separate Files...
User Manual
Page 5
... Appears in All Scanned Images 91 Scanned Image Edges are not Recognized During Conversion to Get Help...95 Technical Specifications ...97 Windows System Requirements ...97 Mac System Requirements ...97 General Specifications ...98 Dimension Specifications ...99 Network Interface Specifications ...99 Electrical Specifications ...99 Environmental Specifications ...100 USB Interface Specifications...101 Safety and Approvals Specifications 101 Notices ...102 Important Safety Instructions...102 Restrictions on Copying ...104 Default Delay Times for Power Management for Epson Products 104...
... Appears in All Scanned Images 91 Scanned Image Edges are not Recognized During Conversion to Get Help...95 Technical Specifications ...97 Windows System Requirements ...97 Mac System Requirements ...97 General Specifications ...98 Dimension Specifications ...99 Network Interface Specifications ...99 Electrical Specifications ...99 Environmental Specifications ...100 USB Interface Specifications...101 Safety and Approvals Specifications 101 Notices ...102 Important Safety Instructions...102 Restrictions on Copying ...104 Default Delay Times for Power Management for Epson Products 104...
User Manual
Page 12
Move the separation lever to prevent paper jams. Parent topic: Scanner Parts Locations Related topics Loading Originals User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller. Leave the separation lever in this position only when scanning plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet. sales) or epson.ca (Canadian sales). You can purchase genuine...
Move the separation lever to prevent paper jams. Parent topic: Scanner Parts Locations Related topics Loading Originals User Replaceable Epson Scanner Parts and Accessories You can also purchase accessories from an Epson authorized reseller. Leave the separation lever in this position only when scanning plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet. sales) or epson.ca (Canadian sales). You can purchase genuine...
User Manual
Page 13
... mode and turns off automatically as the Sleep Timer setting. 4. Part Carrier sheet Roller assembly kit Network Interface Unit Part number B12B813431 B12B813561 B12B808441 Parent topic: Scanner Basics Changing the Power Off and Sleep Timer Settings You can use the Epson Scan Settings utility to change the time period before the scanner turns off automatically. 1. Click OK. 13 Click Energy Saving. 3. Do one of the following to access the Epson Scan Settings utility: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings...
... mode and turns off automatically as the Sleep Timer setting. 4. Part Carrier sheet Roller assembly kit Network Interface Unit Part number B12B813431 B12B813561 B12B808441 Parent topic: Scanner Basics Changing the Power Off and Sleep Timer Settings You can use the Epson Scan Settings utility to change the time period before the scanner turns off automatically. 1. Click OK. 13 Click Energy Saving. 3. Do one of the following to access the Epson Scan Settings utility: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings...
User Manual
Page 45
... set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to a network computer directly from the Network Interface Unit - Windows You can scan to . 45 Parent topic: Using the Network Interface Unit Scanning to your scanner. Network Interface Unit Control Panel 1 The power button (turns the unit on and off) 2 The LCD screen (displays status, operations, and error messages) 3 The settings button (selects product settings, network settings, and maintenance options) 4 The Reset button (returns the LCD to the default screen) 5 The Stop button...
... set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to a network computer directly from the Network Interface Unit - Windows You can scan to . 45 Parent topic: Using the Network Interface Unit Scanning to your scanner. Network Interface Unit Control Panel 1 The power button (turns the unit on and off) 2 The LCD screen (displays status, operations, and error messages) 3 The settings button (selects product settings, network settings, and maintenance options) 4 The Reset button (returns the LCD to the default screen) 5 The Stop button...
User Manual
Page 47
...scanning program you installed the scanner software and connected the scanner to the button. Make sure you have specified. Your product automatically selects suitable default scan settings, but you have assigned to your scanner. 3. Press the start button. The image is connected via USB, you can view or change the default scan settings when you scan using the Document Capture Pro (Windows) or Document Capture (OS X) program. 47 Note: Document Capture Pro (Windows) and Document Capture (OS X) do this using the start button. Scanning You can scan original documents or photos...
...scanning program you installed the scanner software and connected the scanner to the button. Make sure you have specified. Your product automatically selects suitable default scan settings, but you have assigned to your scanner. 3. Press the start button. The image is connected via USB, you can view or change the default scan settings when you scan using the Document Capture Pro (Windows) or Document Capture (OS X) program. 47 Note: Document Capture Pro (Windows) and Document Capture (OS X) do this using the start button. Scanning You can scan original documents or photos...
User Manual
Page 48
...See the Help information in Document Capture or Document Capture Pro for details. 1. See the Help information in Document Capture Pro or Document Capture for the new job, then select the settings you want to start button from a Scanner Button Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program automatically saves your scanned file on your computer in the folder you are using. Start Document Capture Pro or Document Capture on the software version you specify. Click the Manage Job icon...
...See the Help information in Document Capture or Document Capture Pro for details. 1. See the Help information in Document Capture Pro or Document Capture for the new job, then select the settings you want to start button from a Scanner Button Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program automatically saves your scanned file on your computer in the folder you are using. Start Document Capture Pro or Document Capture on the software version you specify. Click the Manage Job icon...
User Manual
Page 51
... Epson Software folder, and double-click the EPSON Scan icon. 51 Click one of the following to start Epson Scan: • Windows 8.x: Navigate to the icons.) 9. You can select settings, preview, and change the scanned file settings as necessary. 8. Do one of the Destination icons to choose where to send your scanned files. (If you chose, click OK or Send to complete the operation. If you specify. Check the scanned images...
... Epson Software folder, and double-click the EPSON Scan icon. 51 Click one of the following to start Epson Scan: • Windows 8.x: Navigate to the icons.) 9. You can select settings, preview, and change the scanned file settings as necessary. 8. Do one of the Destination icons to choose where to send your scanned files. (If you chose, click OK or Send to complete the operation. If you specify. Check the scanned images...
User Manual
Page 54
...: Scanning with Epson Scan's Stitch Images settings. 1. Scanning Two Originals onto One Sheet (Stitching Images) Scanning Multi-Page Originals as Separate Files - Color Enhance Enhances the red, green, or blue shades in the scanner. 2. Do one of a double-sided or folded original with Epson Scan Scanning Special Projects Your product's scanning software offers various options to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro...
...: Scanning with Epson Scan's Stitch Images settings. 1. Scanning Two Originals onto One Sheet (Stitching Images) Scanning Multi-Page Originals as Separate Files - Color Enhance Enhances the red, green, or blue shades in the scanner. 2. Do one of a double-sided or folded original with Epson Scan Scanning Special Projects Your product's scanning software offers various options to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro...
User Manual
Page 76
... installed correctly. Note: If you may need to your computer. 2. Close the scanner cover. 17. Click Maintenance. 76 Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you are not able to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs...
... installed correctly. Note: If you may need to your computer. 2. Close the scanner cover. 17. Click Maintenance. 76 Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you are not able to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs...
User Manual
Page 81
... Settings Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Cannot Scan Over a Network Scanner Cannot Connect to a Wireless Router or Access Point Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure Document Capture Pro (Windows) or Document Capture (OS X) is installed...
... Settings Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Cannot Scan Over a Network Scanner Cannot Connect to a Wireless Router or Access Point Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure Document Capture Pro (Windows) or Document Capture (OS X) is installed...
User Manual
Page 82
... Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it. • If you are logged in as the user who installed the scanner software. If other Epson scanner drivers are using a TWAIN-compliant program, make sure that the correct product is not running in the Applications folder before scanning from the product. • Document Capture Pro (Windows) and Document Capture (OS X) do not support using the button...
... Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it. • If you are logged in as the user who installed the scanner software. If other Epson scanner drivers are using a TWAIN-compliant program, make sure that the correct product is not running in the Applications folder before scanning from the product. • Document Capture Pro (Windows) and Document Capture (OS X) do not support using the button...
User Manual
Page 83
... ends. • Make sure Epson Scan is selected in a power-saving mode, such as the Scanner or Source setting. If you do not have multiple versions of Epson Scan installed. Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both versions and install one USB hub. • Check the connection setting and test the connection using Epson Scan Settings: • Windows 8.x: Navigate to your...
... ends. • Make sure Epson Scan is selected in a power-saving mode, such as the Scanner or Source setting. If you do not have multiple versions of Epson Scan installed. Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both versions and install one USB hub. • Check the connection setting and test the connection using Epson Scan Settings: • Windows 8.x: Navigate to your...
User Manual
Page 84
... Feeds Incorrectly in Scanner If you see a double feed error in the Epson Scan window or the Document Capture Pro window (Windows only), start Epson Scan, select Configuration, select the Detect Double Feed setting, and select Standard as the Paper Thickness setting. Remove all originals from the input tray. 84 Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these solutions: • If multiple pages feed...
... Feeds Incorrectly in Scanner If you see a double feed error in the Epson Scan window or the Document Capture Pro window (Windows only), start Epson Scan, select Configuration, select the Detect Double Feed setting, and select Standard as the Paper Thickness setting. Remove all originals from the input tray. 84 Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these solutions: • If multiple pages feed...
User Manual
Page 87
...; Document Capture Pro (Windows) and Document Capture (OS X) do not support starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it back on the scanner, make sure you restarted your computer after installing the scanning software. Windows (other security software, exclude the TWAIN.log files from the scanner button over a network, try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to Network, then click the Test button. Make sure the Event Manager program is set the TWAIN...
...; Document Capture Pro (Windows) and Document Capture (OS X) do not support starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it back on the scanner, make sure you restarted your computer after installing the scanning software. Windows (other security software, exclude the TWAIN.log files from the scanner button over a network, try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to Network, then click the Test button. Make sure the Event Manager program is set the TWAIN...
User Manual
Page 93
...Scan button. Click Configuration and select the Document tab. Uninstalling Scanner Software - Windows You can uninstall and then re-install your operating system. 6. Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in the AC adapter. Plug in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Close the scanner cover. 7. OS X Parent topic: Solving Problems Uninstalling Scanner Software - Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image...
...Scan button. Click Configuration and select the Document tab. Uninstalling Scanner Software - Windows You can uninstall and then re-install your operating system. 6. Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in the AC adapter. Plug in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Close the scanner cover. 7. OS X Parent topic: Solving Problems Uninstalling Scanner Software - Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image...
User Manual
Page 103
..., replace the cord set or consult a qualified electrician. Be particularly careful to keep the AC power cord straight at the facility, and follow the directions from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards. • Avoid using this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic...
..., replace the cord set or consult a qualified electrician. Be particularly careful to keep the AC power cord straight at the facility, and follow the directions from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards. • Avoid using this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic...