Owner's Manual
Page 4
... Turning Off Your Computer 27 2 Solving Problems Finding Solutions 30 Finding Help Information 32 Battery Problems 32 Drive Problems 33 Floppy drive problems 33 CD drive problems 34 Problems writing to a CD-RW drive 34 DVD drive problems 35 Hard drive problems 35 E-Mail, Modem, and Internet Problems 35 Error Messages 37 General Problems 38 The computer stops responding 38 A program...
... Turning Off Your Computer 27 2 Solving Problems Finding Solutions 30 Finding Help Information 32 Battery Problems 32 Drive Problems 33 Floppy drive problems 33 CD drive problems 34 Problems writing to a CD-RW drive 34 DVD drive problems 35 Hard drive problems 35 E-Mail, Modem, and Internet Problems 35 Error Messages 37 General Problems 38 The computer stops responding 38 A program...
Owner's Manual
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...of connection to select, contact your ISP. 6 Click the appropriate option under How do you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 35. If you selected Set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. ... got from an ISP. 5 Click Next. If you cannot connect to the Internet but you did not receive a setup CD, click Set up my connection manually. • If you have a service outage. www.dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your...
...of connection to select, contact your ISP. 6 Click the appropriate option under How do you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 35. If you selected Set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. ... got from an ISP. 5 Click Next. If you cannot connect to the Internet but you did not receive a setup CD, click Set up my connection manually. • If you have a service outage. www.dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your...
Owner's Manual
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SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems
SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems
Owner's Manual
Page 35
...a connector-shaped icon next to it is not listed, perform a full scan with your DVDs. E-Mail, Modem, and Internet Problems NOTE: Connect the modem to eliminate the possibility that you hear a click when you want to check for errors, and then... click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. C L E A N T H E D I O N - Solving Problems 35 C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I T H A N O T H E R D V D - Insert another DVD to an analog telephone jack only. ...
...a connector-shaped icon next to it is not listed, perform a full scan with your DVDs. E-Mail, Modem, and Internet Problems NOTE: Connect the modem to eliminate the possibility that you hear a click when you want to check for errors, and then... click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. C L E A N T H E D I O N - Solving Problems 35 C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I T H A N O T H E R D V D - Insert another DVD to an analog telephone jack only. ...
Owner's Manual
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ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER - D L L F I N T E R N E T - The operating system is not listed, see the documentation for the operating system or the program that you want to subscribe. Solving Problems 37 E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I L E W A S N O T F O U N D - A R E Q U I A - I N S E R T B O O T A B L E M E D I R E D . A floppy disk is missing an essential file. If Work Offline has a checkmark next to it, click the checkmark to...
ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER - D L L F I N T E R N E T - The operating system is not listed, see the documentation for the operating system or the program that you want to subscribe. Solving Problems 37 E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I L E W A S N O T F O U N D - A R E Q U I A - I N S E R T B O O T A B L E M E D I R E D . A floppy disk is missing an essential file. If Work Offline has a checkmark next to it, click the checkmark to...
Owner's Manual
Page 136
... hardware products through an Employee Purchase Program, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm • If you do not have Internet access, call your customer care representative or call 1-800-624-9897. Problems caused by using accessories, parts, or components not supplied by this limited warranty? External causes such...
... hardware products through an Employee Purchase Program, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm • If you do not have Internet access, call your customer care representative or call 1-800-624-9897. Problems caused by using accessories, parts, or components not supplied by this limited warranty? External causes such...
Owner's Manual
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... CD, 15 Installation Guide, 15 operating system reinstalling Windows XP, 66 P password clearing system setup, 109 power problems, 44 turning off your computer, 27 power light conditions, 44 144 Index E e-mail problems, 35 error messages diagnostic lights, 54 ESD electrostatic discharge,... adding, 96 problems, 33 front door reattaching, 75 H hard drive problems, 35 hardware conflicts, 65 Dell Diagnostics, 58 problems, 40 Hardware Troubleshooter, 65 Help and Support Center, 14 help files accessing, 32 Hyper-Threading, 26 I IEEE 1394 problems, 41 Internet problems, 35 Internet connection about, ...
... CD, 15 Installation Guide, 15 operating system reinstalling Windows XP, 66 P password clearing system setup, 109 power problems, 44 turning off your computer, 27 power light conditions, 44 144 Index E e-mail problems, 35 error messages diagnostic lights, 54 ESD electrostatic discharge,... adding, 96 problems, 33 front door reattaching, 75 H hard drive problems, 35 hardware conflicts, 65 Dell Diagnostics, 58 problems, 40 Hardware Troubleshooter, 65 Help and Support Center, 14 help files accessing, 32 Hyper-Threading, 26 I IEEE 1394 problems, 41 Internet problems, 35 Internet connection about, ...
Owner's Manual
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...drive, 33 general, 38 hard drive, 35 hardware, 40 IEEE 1394, 41 Internet, 35 keyboard, 42 modem, 35 monitor hard to read , 50 screen is blank, 50 network, 44 other, 40 power, 44 problems (continued) power light conditions, 44 printer, 46 program crashes, 39 program ... 48 troubleshooting chart, 30 video and monitor, 50 volume adjusting, 48 Program Compatibility Wizard, 39 R reinstalling Windows XP, 66 ResourceCD, 62 Dell Diagnostics, 58 S safety instructions, 9 scanner problems, 47 screen. See monitor service tag number, 71 settings system setup program, 106 setup diagram, 13 shutting down ...
...drive, 33 general, 38 hard drive, 35 hardware, 40 IEEE 1394, 41 Internet, 35 keyboard, 42 modem, 35 monitor hard to read , 50 screen is blank, 50 network, 44 other, 40 power, 44 problems (continued) power light conditions, 44 printer, 46 program crashes, 39 program ... 48 troubleshooting chart, 30 video and monitor, 50 volume adjusting, 48 Program Compatibility Wizard, 39 R reinstalling Windows XP, 66 ResourceCD, 62 Dell Diagnostics, 58 S safety instructions, 9 scanner problems, 47 screen. See monitor service tag number, 71 settings system setup program, 106 setup diagram, 13 shutting down ...
Setup Guide
Page 5
... Internet (Optional 15 Using Your XPS Desktop 18 Front View Features 18 Top View Features 20 Back View Features 24 Back Panel Connectors 26 Software Features 28 Dell Dock 29 Dell DataSafe Online Backup 30 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 38 Dell...
... Internet (Optional 15 Using Your XPS Desktop 18 Front View Features 18 Top View Features 20 Back View Features 24 Back Panel Connectors 26 Software Features 28 Dell Dock 29 Dell DataSafe Online Backup 30 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 38 Dell...
Setup Guide
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... See your operating system documentation to determine the contents of problem and troubleshooting procedures you performed: Contacting Dell For customers in your area. NOTE: If you do not have an active Internet connection, you . 61 Go to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description...
... See your operating system documentation to determine the contents of problem and troubleshooting procedures you performed: Contacting Dell For customers in your area. NOTE: If you do not have an active Internet connection, you . 61 Go to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description...
Setup Guide
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H hard drive activity light 19 hardware problems diagnosing 42 Hardware Troubleshooter 42 HDMI connector 26 help getting assistance and support 53 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 34 N network connection fixing 32 network connector location 27 P problems, solving 31 products information and purchasing 56 R resources, finding more 62 restoring factory image 51 S security cable slot 25 Service Tag 21, 59 Index 71
H hard drive activity light 19 hardware problems diagnosing 42 Hardware Troubleshooter 42 HDMI connector 26 help getting assistance and support 53 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 34 N network connection fixing 32 network connector location 27 P problems, solving 31 products information and purchasing 56 R resources, finding more 62 restoring factory image 51 S security cable slot 25 Service Tag 21, 59 Index 71
