Owners Manual
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... responding 40 A program crashes repeatedly 40 A program is designed for an earlier Windows operating system . . . . . 40 A solid blue screen appears 40 Other software problems 41 Memory Problems 41 Mouse Problems 42 Network Problems 43 Power Problems 43 Printer Problems 44 Scanner Problems 45 4 Contents
... responding 40 A program crashes repeatedly 40 A program is designed for an earlier Windows operating system . . . . . 40 A solid blue screen appears 40 Other software problems 41 Memory Problems 41 Mouse Problems 42 Network Problems 43 Power Problems 43 Printer Problems 44 Scanner Problems 45 4 Contents
Owners Manual
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...The screen is blank 47 The screen is difficult to read 48 3 Troubleshooting Tools 49 Diagnostic Lights 49 Dell Diagnostics 52 When to Use the Dell Diagnostics 52 Drivers 54 What Is a Driver 54 Identifying Drivers 54 Reinstalling Drivers 55 Resolving Software and Hardware...XP System Restore 56 4 Removing and Installing Parts 61 Before You Begin 61 Recommended Tools 61 Turning Off Your Computer 61 Before Working Inside Your Computer 62 Removing the Computer Cover 62 Inside View of Your Computer 64 System Board Components 65 Memory 66 DDR2 Memory Overview 66 Addressing Memory...
...The screen is blank 47 The screen is difficult to read 48 3 Troubleshooting Tools 49 Diagnostic Lights 49 Dell Diagnostics 52 When to Use the Dell Diagnostics 52 Drivers 54 What Is a Driver 54 Identifying Drivers 54 Reinstalling Drivers 55 Resolving Software and Hardware...XP System Restore 56 4 Removing and Installing Parts 61 Before You Begin 61 Recommended Tools 61 Turning Off Your Computer 61 Before Working Inside Your Computer 62 Removing the Computer Cover 62 Inside View of Your Computer 64 System Board Components 65 Memory 66 DDR2 Memory Overview 66 Addressing Memory...
Owners Manual
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... site. • Community - NOTE: The support.dell.com user interface may vary depending on your selections. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your region or business appropriate for your...• Downloads - Upgrade information for the keyword Desktop System Software. DSS is necessary for correct search for components, such as the memory, hard drive, and operating system • Customer Care - Certified drivers, patches, and software updates • Desktop System Software (DSS)- What...
... site. • Community - NOTE: The support.dell.com user interface may vary depending on your selections. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your region or business appropriate for your...• Downloads - Upgrade information for the keyword Desktop System Software. DSS is necessary for correct search for components, such as the memory, hard drive, and operating system • Customer Care - Certified drivers, patches, and software updates • Desktop System Software (DSS)- What...
Owners Manual
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... only one way. 1 2 3 1 USB connector on computer 2 USB printer cable 3 USB connector on the computer and the printer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive (mini SD and MS Pro Duo can connect...
... only one way. 1 2 3 1 USB connector on computer 2 USB printer cable 3 USB connector on the computer and the printer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive (mini SD and MS Pro Duo can connect...
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.../MS Pro/Duo Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 87. 1 2 3 4 1 xD-Picture Card and 2 SmartMedia (SMC) 3 Memory Stick (MS/MS Pro) 4 CompactFlash Type I and II (CF I/II) and MicroDrive Card SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check...
.../MS Pro/Duo Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 87. 1 2 3 4 1 xD-Picture Card and 2 SmartMedia (SMC) 3 Memory Stick (MS/MS Pro) 4 CompactFlash Type I and II (CF I/II) and MicroDrive Card SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check...
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...cannot write to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. The DVD-writable drives installed in Dell computers can also use Roxio Creator Plus for available software patches on the Sonic support website at www.sonic.com. NOTE: Most commercial DVDs ... vary by 600 pixels. 5 Click the drop-down to increase or decrease the volume. Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button, then click Control Panel. 2 Under Pick a category, click Appearance and Themes...
...cannot write to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. The DVD-writable drives installed in Dell computers can also use Roxio Creator Plus for available software patches on the Sonic support website at www.sonic.com. NOTE: Most commercial DVDs ... vary by 600 pixels. 5 Click the drop-down to increase or decrease the volume. Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button, then click Control Panel. 2 Under Pick a category, click Appearance and Themes...
Owners Manual
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...Max Battery - Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before the monitor does, your computer may appear to be locked up. If the computer's hard ...drive becomes corrupted, Windows XP recreates the hibernate file automatically. Power Options Properties Define your power settings on the keyboard or click the mouse. Each scheme has different...
...Max Battery - Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before the monitor does, your computer may appear to be locked up. If the computer's hard ...drive becomes corrupted, Windows XP recreates the hibernate file automatically. Power Options Properties Define your power settings on the keyboard or click the mouse. Each scheme has different...
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... DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). If necessary, install additional memory (see "Installing Memory" on page 66) to ensure that resolves the problem. • See the software documentation for minimum...
... DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). If necessary, install additional memory (see "Installing Memory" on page 66) to ensure that resolves the problem. • See the software documentation for minimum...
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... cable is not damaged or frayed and check cable connectors for your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on the computer. Mouse Problems CAUTION: Before you are using the mouse. CHECK THE MOUSE... CABLE - • Ensure that the mouse cable is supported by your computer, see "Memory" on page 66. • Run the Dell Diagnostics (see "Installing Memory" on the setup diagram for bent or broken pins. Straighten any bent pins. • Remove any mouse ...
... cable is not damaged or frayed and check cable connectors for your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on the computer. Mouse Problems CAUTION: Before you are using the mouse. CHECK THE MOUSE... CABLE - • Ensure that the mouse cable is supported by your computer, see "Memory" on page 66. • Run the Dell Diagnostics (see "Installing Memory" on the setup diagram for bent or broken pins. Straighten any bent pins. • Remove any mouse ...
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... protection devices to the system board (see "Cards" on page 65). I F T H E P O W E R L I G H T I N G A M B E R - E L I M I N A T E I N T E R F E R E N C E - See the printer documentation for your location (if applicable). • Ensure that all memory modules (see "Memory" on page 66). • Remove and then reinstall any power strips being used are plugged into an electrical outlet and are turned on. •...
... protection devices to the system board (see "Cards" on page 65). I F T H E P O W E R L I G H T I N G A M B E R - E L I M I N A T E I N T E R F E R E N C E - See the printer documentation for your location (if applicable). • Ensure that all memory modules (see "Memory" on page 66). • Remove and then reinstall any power strips being used are plugged into an electrical outlet and are turned on. •...
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... all four lights turn off . A possible processor failure has occurred. To help you troubleshoot a problem, your computer (see "Installing Memory" on page 68). • If the problem persists, contact Dell (see "Contacting Dell" on page 112). If the computer starts normally, continue to the operating system. Troubleshooting Tools 49 Troubleshooting Tools Diagnostic Lights...
... all four lights turn off . A possible processor failure has occurred. To help you troubleshoot a problem, your computer (see "Installing Memory" on page 68). • If the problem persists, contact Dell (see "Contacting Dell" on page 112). If the computer starts normally, continue to the operating system. Troubleshooting Tools 49 Troubleshooting Tools Diagnostic Lights...
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... (see "Cards" on page 70). • If available, install a working memory of the same type into your computer (see "Memory" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on page 112). 50 Troubleshooting Tools Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more...
... (see "Cards" on page 70). • If available, install a working memory of the same type into your computer (see "Memory" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on page 112). 50 Troubleshooting Tools Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more...
Owners Manual
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...your computer is located at the top of the problem you cannot resolve the problem, contact Dell (see "Contacting Dell" on your part. For any error conditions encountered. If you are having. The Dell Diagnostics obtains configuration information for your input to customize the test, if applicable, by changing... Tools 53 Tests a specific device in the left pane of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it appears and follow the instructions on the symptom of each test screen. NOTE: The device list may...
...your computer is located at the top of the problem you cannot resolve the problem, contact Dell (see "Contacting Dell" on your part. For any error conditions encountered. If you are having. The Dell Diagnostics obtains configuration information for your input to customize the test, if applicable, by changing... Tools 53 Tests a specific device in the left pane of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it appears and follow the instructions on the symptom of each test screen. NOTE: The device list may...
Owners Manual
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...audio connector (SPDIF) 30 floppy drive connector (FLOPPY) Memory You can increase your computer memory by installing memory modules on this computer. NOTE: Always install DDR2 memory modules in pairs of matched memory size, speed, and technology. 1 processor fan connector... (CPU) 17 RJ11 internal connector (RJ11INT) 3 processor power connector (POWER12V) 18 video connector (VGA) 4 memory module connectors (2, 4) 19 Media Card Reader connector (USBINT) 5 memory module connectors (1, 3) 20 USB connectors (4) (USB_BACK) 6 battery socket (BATTERY) 21 network connector (NIC) ...
...audio connector (SPDIF) 30 floppy drive connector (FLOPPY) Memory You can increase your computer memory by installing memory modules on this computer. NOTE: Always install DDR2 memory modules in pairs of matched memory size, speed, and technology. 1 processor fan connector... (CPU) 17 RJ11 internal connector (RJ11INT) 3 processor power connector (POWER12V) 18 video connector (VGA) 4 memory module connectors (2, 4) 19 Media Card Reader connector (USBINT) 5 memory module connectors (1, 3) 20 USB connectors (4) (USB_BACK) 6 battery socket (BATTERY) 21 network connector (NIC) ...
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... computer may have, even if you purchased the new modules from Dell is covered under your computer warranty. NOTE: Memory purchased from Dell. If possible, do not pair an original memory module with a new memory module. Removing and Installing Parts 67 Otherwise, your original memory modules in pairs either in DIMM connectors 3 and 4 (black securing clips...
... computer may have, even if you purchased the new modules from Dell is covered under your computer warranty. NOTE: Memory purchased from Dell. If possible, do not pair an original memory module with a new memory module. Removing and Installing Parts 67 Otherwise, your original memory modules in pairs either in DIMM connectors 3 and 4 (black securing clips...
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...2-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can do so by computer memory. Installing Memory CAUTION: Before you use a maximum of 4 GB of address space; however, the amount of memory available to processor 2 securing clips (2) 3 connector 68 Removing and Installing ... an unpainted metal surface on page 89) if installed. 4 Press out the securing clip at each end of the memory module connector. 1 2 3 1 memory connector closest to the operating system is less than 4 GB. Certain components within the computer require address space in "Before...
...2-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can do so by computer memory. Installing Memory CAUTION: Before you use a maximum of 4 GB of address space; however, the amount of memory available to processor 2 securing clips (2) 3 connector 68 Removing and Installing ... an unpainted metal surface on page 89) if installed. 4 Press out the securing clip at each end of the memory module connector. 1 2 3 1 memory connector closest to the operating system is less than 4 GB. Certain components within the computer require address space in "Before...
Owners Manual
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..., and turn them on the bottom of the module with the crossbar in the connector. 1 3 4 2 1 notch 3 memory module 2 crossbar 4 cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you insert the module correctly, the securing clips snap into position...on . 9 Right-click the My Computer icon and click Properties. 10 Click the General tab. 11 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. If you apply equal force to each end of the module. 6 Insert the module into the connector until...
..., and turn them on the bottom of the module with the crossbar in the connector. 1 3 4 2 1 notch 3 memory module 2 crossbar 4 cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you insert the module correctly, the securing clips snap into position...on . 9 Right-click the My Computer icon and click Properties. 10 Click the General tab. 11 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. If you apply equal force to each end of the module. 6 Insert the module into the connector until...
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...components. Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Your Dell™ computer provides the following slots for PCI Express cards: • One PCI Express x16 card slot • One PCI Express x1 card...Parts You can do so by touching an unpainted metal surface on page 61. 2 Press out the securing clip at each end of the memory module connector. 3 Grasp the module and pull up. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from ...
...components. Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Your Dell™ computer provides the following slots for PCI Express cards: • One PCI Express x16 card slot • One PCI Express x1 card...Parts You can do so by touching an unpainted metal surface on page 61. 2 Press out the securing clip at each end of the memory module connector. 3 Grasp the module and pull up. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from ...
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... to verify the amount of 10/100-Mbps communication 533-, 800- Specifications Processor Processor types Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) NIC System clock Intel® Pentium® 4, Pentium® D, Celeron® D, Intel Core...
... to verify the amount of 10/100-Mbps communication 533-, 800- Specifications Processor Processor types Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) NIC System clock Intel® Pentium® 4, Pentium® D, Celeron® D, Intel Core...
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... (maximum) 16 PCI Express lanes Drives Externally accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Available devices Serial ATA drive, USB memory devices, floppy drive, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW drive, and Media Card Reader Internally accessible one...
... (maximum) 16 PCI Express lanes Drives Externally accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Available devices Serial ATA drive, USB memory devices, floppy drive, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW drive, and Media Card Reader Internally accessible one...