Setup and Quick Reference Guide
Page 3
Contents Contents About Your Computer 7 Front View 7 Right View 8 Left View 10 Battery Removal 12 Quick Setup 15 Connecting to the Internet 17 Setting Up Your Internet Connection 17 Transferring Information to a New Computer 19 Specifications 21 Troubleshooting 33 Error Messages 33 System Messages 40 Troubleshooting Software and Hardware Problems 41 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 3
Contents Contents About Your Computer 7 Front View 7 Right View 8 Left View 10 Battery Removal 12 Quick Setup 15 Connecting to the Internet 17 Setting Up Your Internet Connection 17 Transferring Information to a New Computer 19 Specifications 21 Troubleshooting 33 Error Messages 33 System Messages 40 Troubleshooting Software and Hardware Problems 41 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 3
Setup and Quick Reference Guide
Page 21
...Start→ Help and Support and select the option to view information about your computer. Specifications Specifications NOTE: Offerings may vary by region. Processor Processor type L1 cache L2 cache External bus frequency Vostro A840 Intel® Core™2 Duo Intel® Pentium™ Dual-Core Intel®... Celeron® Dual and Single Core Vostro A860 Intel® Core™2 Duo Intel® Pentium™ Dual-...
...Start→ Help and Support and select the option to view information about your computer. Specifications Specifications NOTE: Offerings may vary by region. Processor Processor type L1 cache L2 cache External bus frequency Vostro A840 Intel® Core™2 Duo Intel® Pentium™ Dual-Core Intel®... Celeron® Dual and Single Core Vostro A860 Intel® Core™2 Duo Intel® Pentium™ Dual-...
Setup and Quick Reference Guide
Page 24
Specifications 3-in-1 Media Card Reader 3-in-1 media memory card controller 3-in-1 media memory card connector Cards supported Vostro A840 Ricoh 5C847 Vostro A860 Ricoh R5C847 3-in-1 combo card connector 3-in-1 combo card connector SD/SDIO/MMC SD/SDIO/MMC Communications Vostro A840 Vostro A860 Modem: Type v.92 Data/Fax MDC Modem v.92 Data/Fax MDC Modem Controller softmodem...
Specifications 3-in-1 Media Card Reader 3-in-1 media memory card controller 3-in-1 media memory card connector Cards supported Vostro A840 Ricoh 5C847 Vostro A860 Ricoh R5C847 3-in-1 combo card connector 3-in-1 combo card connector SD/SDIO/MMC SD/SDIO/MMC Communications Vostro A840 Vostro A860 Modem: Type v.92 Data/Fax MDC Modem v.92 Data/Fax MDC Modem Controller softmodem...
Setup and Quick Reference Guide
Page 25
Specifications Video Vostro A840 Video type: integrated on system board, hardware accelerated Data bus integrated video Video controller Intel Extreme Graphics Video memory up to 128 MB Vostro A860 integrated on system board, hardware accelerated integrated video Intel Extreme Graphics up to 128 MB Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Vostro A840... two-channel high definition audio (Azalia) Conexant CX20561-12Z 24-bit (analog-to-digital and digital-to-analog) Vostro A860 two-channel high...
Specifications Video Vostro A840 Video type: integrated on system board, hardware accelerated Data bus integrated video Video controller Intel Extreme Graphics Video memory up to 128 MB Vostro A860 integrated on system board, hardware accelerated integrated video Intel Extreme Graphics up to 128 MB Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Vostro A840... two-channel high definition audio (Azalia) Conexant CX20561-12Z 24-bit (analog-to-digital and digital-to-analog) Vostro A860 two-channel high...
Setup and Quick Reference Guide
Page 26
Specifications Audio (continued) Vostro A840 Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls program menus Display Vostro A840 Type (active-matrix TFT) WXGA Active area (X/Y) 303.36 x 189.6 Dimensions: Height 206 mm (8.11 inches) ...Width 320 mm (12.6 inches) Diagonal 358.14 mm (14.1 inches) Operating angle 0° (closed) to 165° Vostro A860 one 4-ohm speaker ...
Specifications Audio (continued) Vostro A840 Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls program menus Display Vostro A840 Type (active-matrix TFT) WXGA Active area (X/Y) 303.36 x 189.6 Dimensions: Height 206 mm (8.11 inches) ...Width 320 mm (12.6 inches) Diagonal 358.14 mm (14.1 inches) Operating angle 0° (closed) to 165° Vostro A860 one 4-ohm speaker ...
Setup and Quick Reference Guide
Page 27
and Canada); 87 (Europe); 90 (Japan) QWERTY/AZERTY/Kanji Vostro A860 86 (U.S. and Canada); 87 (Europe); 90 (Japan) QWERTY/AZERTY/Kanji 27 Specifications Display (continued) Viewing angles: WXGA Horizontal WXGA Vertical Pixel pitch: HD Power Consumption (panel with backlight) (typical): WXGA Vostro A840 40/40° 15/30° 0.2373 Vostro A860 40/40° 15/30° 0.255 6.2 W (max) with no inverter losses 6.5 W (max) with no inverter losses Keyboard Number of keys Layout Vostro A840 86 (U.S.
and Canada); 87 (Europe); 90 (Japan) QWERTY/AZERTY/Kanji Vostro A860 86 (U.S. and Canada); 87 (Europe); 90 (Japan) QWERTY/AZERTY/Kanji 27 Specifications Display (continued) Viewing angles: WXGA Horizontal WXGA Vertical Pixel pitch: HD Power Consumption (panel with backlight) (typical): WXGA Vostro A840 40/40° 15/30° 0.2373 Vostro A860 40/40° 15/30° 0.255 6.2 W (max) with no inverter losses 6.5 W (max) with no inverter losses Keyboard Number of keys Layout Vostro A840 86 (U.S.
Setup and Quick Reference Guide
Page 28
Specifications Touch Pad Vostro A840 X/Y position resolution 240 cpi (graphics table mode) Size: Width 73.0-mm (2.9-inch) sensor-active area) Height 42.9-mm (1.7-inch) rectangle) Vostro A860 240 cpi 73.0-mm (2.9-inch) sensor-active area) 42.9-mm (1.7-inch) rectangle) Battery Type Dimensions: Depth Height Width Weight Vostro A840... 6-cell "smart" lithium ion 4-cell "smart" lithium ion 53.4 mm (2.10 inches) 20 mm (0.78 inch) 206.2 mm (8.12 inches) 0.31 kg (0.68 lb) 0.23 kg (0.5 lb) Vostro A860 6-cell "smart" lithium ion 4-...
Specifications Touch Pad Vostro A840 X/Y position resolution 240 cpi (graphics table mode) Size: Width 73.0-mm (2.9-inch) sensor-active area) Height 42.9-mm (1.7-inch) rectangle) Vostro A860 240 cpi 73.0-mm (2.9-inch) sensor-active area) 42.9-mm (1.7-inch) rectangle) Battery Type Dimensions: Depth Height Width Weight Vostro A840... 6-cell "smart" lithium ion 4-cell "smart" lithium ion 53.4 mm (2.10 inches) 20 mm (0.78 inch) 206.2 mm (8.12 inches) 0.31 kg (0.68 lb) 0.23 kg (0.5 lb) Vostro A860 6-cell "smart" lithium ion 4-...
Setup and Quick Reference Guide
Page 29
...Specifications Battery (continued) Voltage Charge time (approximate): Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery Vostro A840 11.1 VDC (6-cell) 14.8 VDC (4-cell) 4 hours (when computer is off ) Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell... (32° to 95°F) -40° to 65°C (-40° to 149°F) CR-2032 Vostro A860 11.1 VDC (6-cell) 14.8 VDC (4-cell) 4 hours (when computer is off ) Battery operating time varies ...
...Specifications Battery (continued) Voltage Charge time (approximate): Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery Vostro A840 11.1 VDC (6-cell) 14.8 VDC (4-cell) 4 hours (when computer is off ) Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell... (32° to 95°F) -40° to 65°C (-40° to 149°F) CR-2032 Vostro A860 11.1 VDC (6-cell) 14.8 VDC (4-cell) 4 hours (when computer is off ) Battery operating time varies ...
Setup and Quick Reference Guide
Page 30
Specifications AC Adapter Vostro A840 Input voltage 100-240 VAC Input current (maximum) 1.5 A Input frequency 50-60 Hz Output current 4.34 A (maximum at 4-second pulse); 3.34 A (continuous) Output power 65 W ...Rated output voltage 19.5 +/-1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.4 kg (0.9 lb) Vostro...
Specifications AC Adapter Vostro A840 Input voltage 100-240 VAC Input current (maximum) 1.5 A Input frequency 50-60 Hz Output current 4.34 A (maximum at 4-second pulse); 3.34 A (continuous) Output power 65 W ...Rated output voltage 19.5 +/-1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.4 kg (0.9 lb) Vostro...
Setup and Quick Reference Guide
Page 31
Specifications AC Adapter (continued) Vostro A840 Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Vostro A860 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) Physical Vostro A840...to 1.44 inches) 376 mm (14.8 inches) 255 mm (10.03 inches) 2.46 kg (5.42 lb) 2.54 kg (5.59) Environmental Temperature range: Operating Storage Vostro A840 Vostro A860 0° to 35°C (32° to 95°F) 0° to 35°C (32° to 95°F) -40° to 65°...
Specifications AC Adapter (continued) Vostro A840 Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Vostro A860 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) Physical Vostro A840...to 1.44 inches) 376 mm (14.8 inches) 255 mm (10.03 inches) 2.46 kg (5.42 lb) 2.54 kg (5.59) Environmental Temperature range: Operating Storage Vostro A840 Vostro A860 0° to 35°C (32° to 95°F) 0° to 35°C (32° to 95°F) -40° to 65°...
Setup and Quick Reference Guide
Page 32
Specifications Environmental (continued) Vostro A840 Vostro A860 Relative humidity (maximum): Operating 10% to 90% (noncondensing) 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) 5% to 95% (noncondensing) Maximum vibration (using a random-vibration ...
Specifications Environmental (continued) Vostro A840 Vostro A860 Relative humidity (maximum): Operating 10% to 90% (noncondensing) 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) 5% to 95% (noncondensing) Maximum vibration (using a random-vibration ...
Setup and Quick Reference Guide
Page 34
... failed initialization. Install a hard drive in filenames. The amount of paper. The operating system is usually followed by specific information-for more information. E R R O R R E A D I N G P C M C I V E - The operation requires a hard drive in the Dell Diagnostics (see "Contacting Dell" on page 42). A memory module may be loose. EXTENDED MEMORY SIZE HAS C H A N G E D - THE FILE BEING COPIED IS TOO...
... failed initialization. Install a hard drive in filenames. The amount of paper. The operating system is usually followed by specific information-for more information. E R R O R R E A D I N G P C M C I V E - The operation requires a hard drive in the Dell Diagnostics (see "Contacting Dell" on page 42). A memory module may be loose. EXTENDED MEMORY SIZE HAS C H A N G E D - THE FILE BEING COPIED IS TOO...
Setup and Quick Reference Guide
Page 38
... NOT ENOUGH MEMORY OR RESOURCES. If a large number of sectors are trying to use. The operating system cannot find a specific track on the hard drive. OPERATING SYSTEM NOT FOUND - Contact Dell (see "Contacting Dell" on page 69). S E C T O R N O T F O U N D - You have a defective sector or corrupted FAT on the hard drive. If the problem persists, contact...
... NOT ENOUGH MEMORY OR RESOURCES. If a large number of sectors are trying to use. The operating system cannot find a specific track on the hard drive. OPERATING SYSTEM NOT FOUND - Contact Dell (see "Contacting Dell" on page 69). S E C T O R N O T F O U N D - You have a defective sector or corrupted FAT on the hard drive. If the problem persists, contact...
Setup and Quick Reference Guide
Page 49
The service is free and can be customized for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you receive notifications. For more information about Dell Support Center and available support tools, click the Services tab at support...
The service is free and can be customized for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you receive notifications. For more information about Dell Support Center and available support tools, click the Services tab at support...
Setup and Quick Reference Guide
Page 74
..., 48-49 updates, 49 specifications AC adapter, 30 all, 21 audio, 25 battery, 28 communications, 24 display, 26 environmental, 31 keyboard, 27 memory, 22 physical, 31 ports and connectors, 23 processor, 21 system information, 22 touch pad, 28 video, 25 74 support, 63 contacting Dell, 69 DellConnect, 64 online services... support information, 60 T Terms and Conditions, 60 track stick/touch pad buttons description, 8 troubleshooting, 33, 60 blue screen, 48 computer not responding, 47 Dell Diagnostics, 42 error messages, 33 memory, 46 power, 44 power light conditions, 44 program crashes, 47
..., 48-49 updates, 49 specifications AC adapter, 30 all, 21 audio, 25 battery, 28 communications, 24 display, 26 environmental, 31 keyboard, 27 memory, 22 physical, 31 ports and connectors, 23 processor, 21 system information, 22 touch pad, 28 video, 25 74 support, 63 contacting Dell, 69 DellConnect, 64 online services... support information, 60 T Terms and Conditions, 60 track stick/touch pad buttons description, 8 troubleshooting, 33, 60 blue screen, 48 computer not responding, 47 Dell Diagnostics, 42 error messages, 33 memory, 46 power, 44 power light conditions, 44 program crashes, 47
Service Manual
Page 26
... that shipped with the tab in the DIMM 2 connector, remove it (DIMM 2). Failure to Contents Page Memory Module Dell™ Vostro™ A840/A860 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) CAUTION: Before working inside your computer, read the ...safety information that can increase your computer. NOTE: If the memory module is installed in the connector slot. 2. See "Specifications" in "...
... that shipped with the tab in the DIMM 2 connector, remove it (DIMM 2). Failure to Contents Page Memory Module Dell™ Vostro™ A840/A860 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) CAUTION: Before working inside your computer, read the ...safety information that can increase your computer. NOTE: If the memory module is installed in the connector slot. 2. See "Specifications" in "...