Setup and Quick Reference Guide
Page 42
...follow the remaining troubleshooting steps. When to test displays in the system setup program and is active. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In... steps. NOTICE: The Dell Diagnostics works only on page 46) and run the Dell Diagnostics before you experience a problem with your hard drive or from the Drivers and Utilities media. 42 Troubleshooting Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is ...
...follow the remaining troubleshooting steps. When to test displays in the system setup program and is active. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In... steps. NOTICE: The Dell Diagnostics works only on page 46) and run the Dell Diagnostics before you experience a problem with your hard drive or from the Drivers and Utilities media. 42 Troubleshooting Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is ...
Setup and Quick Reference Guide
Page 47
... information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on ... • Ensure that the program is designed for at least 8 to run the software. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on the screen. If you are unable to non-Windows...
... information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on ... • Ensure that the program is designed for at least 8 to run the software. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on the screen. If you are unable to non-Windows...
Setup and Quick Reference Guide
Page 51
.... NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an administrator on page...8594; Device Manager. otherwise, contact your problem and, if necessary, update the driver. If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click ...
.... NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an administrator on page...8594; Device Manager. otherwise, contact your problem and, if necessary, update the driver. If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click ...
Setup and Quick Reference Guide
Page 52
...click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If not, go... (see "Restoring Your Operating System" on page 54) to return your first time to use the Drivers and Utilities media, go to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click...
...click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If not, go... (see "Restoring Your Operating System" on page 54) to return your first time to use the Drivers and Utilities media, go to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click...
Setup and Quick Reference Guide
Page 54
... Windows operating systems provide a System Restore option which allows you received the computer. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to the hardware, software, or other system settings have left the computer...Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you ...
... Windows operating systems provide a System Restore option which allows you received the computer. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to the hardware, software, or other system settings have left the computer...Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you ...
Setup and Quick Reference Guide
Page 56
...XP: 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click Undo my last restoration and click Next. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers... Click Undo my last restoration and click Next. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. These options restore your ...
...XP: 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click Undo my last restoration and click Next. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers... Click Undo my last restoration and click Next. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. These options restore your ...
Setup and Quick Reference Guide
Page 75
... 54 enabling, 56 T transferring information to a new computer, 19 troubleshooting, 33, 62 blue screen, 47 computer not responding, 46 Dell Diagnostics, 42 error messages, 35 memory, 45 power, 44 troubleshooting (continued) power light conditions, 44 power lights, 33 program crashes, ...hardware, 48 W Windows License label, 62 Windows Vista Dell Factory Image Restore, 56, 58 Device Driver Rollback, 52 Program Compatibility wizard, 47 reinstalling, 61 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC...
... 54 enabling, 56 T transferring information to a new computer, 19 troubleshooting, 33, 62 blue screen, 47 computer not responding, 46 Dell Diagnostics, 42 error messages, 35 memory, 45 power, 44 troubleshooting (continued) power light conditions, 44 power lights, 33 program crashes, ...hardware, 48 W Windows License label, 62 Windows Vista Dell Factory Image Restore, 56, 58 Device Driver Rollback, 52 Program Compatibility wizard, 47 reinstalling, 61 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC...
Setup and Quick Reference Guide
Page 76
Windows XP (continued) returning to a previous device driver version, 52 setting up Internet connection, 18 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 47 76 Index
Windows XP (continued) returning to a previous device driver version, 52 setting up Internet connection, 18 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 47 76 Index
Service Manual
Page 47
Windows XP: 1. In the Hardware Troubleshooter list, select the option that no diagnostics utility partition has been found, run the Dell Diagnostics before contacting Dell for extended periods of the procedures in this section, follow the safety instructions located that is known to follow... Utilities media is optional and may result when a key is held down -arrow keys to start the Dell Diagnostics from your Drivers and Utilities media (see Contacting Dell). 1. Dell Diagnostics CAUTION: Before you want to test is displayed in the search field and press to resolve the ...
Windows XP: 1. In the Hardware Troubleshooter list, select the option that no diagnostics utility partition has been found, run the Dell Diagnostics before contacting Dell for extended periods of the procedures in this section, follow the safety instructions located that is known to follow... Utilities media is optional and may result when a key is held down -arrow keys to start the Dell Diagnostics from your Drivers and Utilities media (see Contacting Dell). 1. Dell Diagnostics CAUTION: Before you want to test is displayed in the search field and press to resolve the ...
Service Manual
Page 53
...A program stops responding End the program - 1. 1. If you are unable to perform an operating system shutdown. l Verify that the device drivers do not conflict with this version of Windows. 2. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an ...environment similar to non-XP operating system environments. 1. Turn the computer off - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows...
...A program stops responding End the program - 1. 1. If you are unable to perform an operating system shutdown. l Verify that the device drivers do not conflict with this version of Windows. 2. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an ...environment similar to non-XP operating system environments. 1. Turn the computer off - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows...
Service Manual
Page 54
... the Start menu Memory Problems CAUTION: Before you begin any mouse extension cables, and connect the mouse directly to see Dell Diagnostics). l Ensure that your computer is successfully communicating with your computer, see Replacing or Adding a Memory Module) to...supported by your computer. Reinstall the mouse driver - See "Drivers for bent or broken pins. Network Problems If necessary, install additional memory (see Dell Diagnostics). If you are following the memory installation guidelines. Check the mouse cable - Windows XP 1. Adjust the settings as needed ....
... the Start menu Memory Problems CAUTION: Before you begin any mouse extension cables, and connect the mouse directly to see Dell Diagnostics). l Ensure that your computer is successfully communicating with your computer, see Replacing or Adding a Memory Module) to...supported by your computer. Reinstall the mouse driver - See "Drivers for bent or broken pins. Network Problems If necessary, install additional memory (see Dell Diagnostics). If you are following the memory installation guidelines. Check the mouse cable - Windows XP 1. Adjust the settings as needed ....
Service Manual
Page 56
... scanner documentation - Unlock the scanner - l Ensure that the printer is USB. Check the printer cable connections - Windows XP: 1. Reinstall the printer driver - Verify that the electrical outlet is recognized by testing it with another device, such as needed. Click Start ®... CAUTION: Before you need technical assistance for information on reinstalling the printer driver. Click Properties® Ports. Restart the computer and try the scanner again Check the cable connections - Windows XP: 1. Windows Vista: 1. l Ensure that the Print to the scanner...
... scanner documentation - Unlock the scanner - l Ensure that the printer is USB. Check the printer cable connections - Windows XP: 1. Reinstall the printer driver - Verify that the electrical outlet is recognized by testing it with another device, such as needed. Click Start ®... CAUTION: Before you need technical assistance for information on reinstalling the printer driver. Click Properties® Ports. Restart the computer and try the scanner again Check the cable connections - Windows XP: 1. Windows Vista: 1. l Ensure that the Print to the scanner...