Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...continue to wait until you see "Contacting Dell" on your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down ... found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the start menu and press . NOTICE: The Dell Diagnostics works only on the screen. Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is...
...continue to wait until you see "Contacting Dell" on your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down ... found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the start menu and press . NOTICE: The Dell Diagnostics works only on the screen. Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is...
Setup and Quick Reference Guide
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Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE:... is properly connected. • If an error message appears on the screen. then, shut down your Dell computer to run, and follow the instructions on the screen, write down and restart the computer. Solving ...steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. When the DELL logo appears, press immediately. This message...
Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE:... is properly connected. • If an error message appears on the screen. then, shut down your Dell computer to run, and follow the instructions on the screen, write down and restart the computer. Solving ...steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. When the DELL logo appears, press immediately. This message...
Setup and Quick Reference Guide
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... If you are unable to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. See the software documentation for an ...Panel→ Programs→ Use an older program with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click ...
... If you are unable to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. See the software documentation for an ...Panel→ Programs→ Use an older program with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click ...
Setup and Quick Reference Guide
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... page 51). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 51 Windows Vista: 1 Click the Windows Vista Start button™...
... page 51). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 51 Windows Vista: 1 Click the Windows Vista Start button™...
Setup and Quick Reference Guide
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... before you are an administrator on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your administrator to enter the Device Manager. 3 Right-click the device...window may appear. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows...
... before you are an administrator on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your administrator to enter the Device Manager. 3 Right-click the device...window may appear. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows...
Setup and Quick Reference Guide
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... button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came with the device...
... button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came with the device...
Setup and Quick Reference Guide
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... computer are completely reversible. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to the Windows Classic view. 54 Reinstalling Software NOTE: The procedures in an undesirable operating state. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you received...
... computer are completely reversible. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to the Windows Classic view. 54 Reinstalling Software NOTE: The procedures in an undesirable operating state. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you received...
Setup and Quick Reference Guide
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...Reinstalling Software If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. If possible, back up.... Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. To see if System Restore is enabled: 1...
...Reinstalling Software If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. If possible, back up.... Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. To see if System Restore is enabled: 1...
Setup and Quick Reference Guide
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...field, then click OK. 5 Click Dell Factory Image Restore. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on page 52. See "Returning to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: Before performing the installation,... as a local user. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to complete. The restore process begins and may need to restart the computer. The Dell Factory Image Restore welcome screen appears. ...
...field, then click OK. 5 Click Dell Factory Image Restore. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on page 52. See "Returning to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: Before performing the installation,... as a local user. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to complete. The restore process begins and may need to restart the computer. The Dell Factory Image Restore welcome screen appears. ...
Setup and Quick Reference Guide
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... system logo appears, continue to complete the installation. 60 Reinstalling Software When the DELL logo appears, press immediately. To reinstall Windows, you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer...
... system logo appears, continue to complete the installation. 60 Reinstalling Software When the DELL logo appears, press immediately. To reinstall Windows, you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... in the search field and press to start the Dell Diagnostics from the one-time boot menu at support.dell.com. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. NOTE: If...utility partition on Dell computers. See the documentation that best describes the problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Press and hold the key or the mute button then turn on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities ...
... in the search field and press to start the Dell Diagnostics from the one-time boot menu at support.dell.com. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. NOTE: If...utility partition on Dell computers. See the documentation that best describes the problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Press and hold the key or the mute button then turn on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities ...
Service Manual
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...; Technology Guide on your computer and try again. 6. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you select Test...
...; Technology Guide on your computer and try again. 6. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you select Test...
Service Manual
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... program that your computer through the Start menu Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - A solid blue screen appears Turn the computer off ), and then restart your mouse,...CD, or DVD. l Verify that the program is no longer responding. 4. In the welcome screen, click Next. 3. l Ensure that the device drivers do not conflict with the program. Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs...
... program that your computer through the Start menu Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - A solid blue screen appears Turn the computer off ), and then restart your mouse,...CD, or DVD. l Verify that the program is no longer responding. 4. In the welcome screen, click Next. 3. l Ensure that the device drivers do not conflict with the program. Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs...