Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...your hard drive, and follow the instructions on Dell computers. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. It is optional and may not ship with your computer. NOTE: The Drivers and Utilities media is recommended that no diagnostics utility... found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to review your computer's configuration information, and ensure that the device that you see a message stating that you print these procedures before you see the Microsoft® Windows® desktop, and...
...your hard drive, and follow the instructions on Dell computers. Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. It is optional and may not ship with your computer. NOTE: The Drivers and Utilities media is recommended that no diagnostics utility... found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to review your computer's configuration information, and ensure that the device that you see a message stating that you print these procedures before you see the Microsoft® Windows® desktop, and...
Setup and Quick Reference Guide
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Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: The next steps change the boot sequence for your Dell computer to the devices specified in a program, see the program documentation. On the next ...and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the part is correctly installed (see the Microsoft® Windows® desktop; NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to run...
Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: The next steps change the boot sequence for your Dell computer to the devices specified in a program, see the program documentation. On the next ...and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the part is correctly installed (see the Microsoft® Windows® desktop; NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to run...
Setup and Quick Reference Guide
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...press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on your computer... Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that your computer meets the minimum hardware requirements needed to run the software....
...press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on your computer... Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that your computer meets the minimum hardware requirements needed to run the software....
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... Drivers and Utilities" on the device icon. If you are an administrator on the computer, click Continue; Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on page 51). NOTE: The User Account Control window may need to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell...
... Drivers and Utilities" on the device icon. If you are an administrator on the computer, click Continue; Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on page 51). NOTE: The User Account Control window may need to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell...
Setup and Quick Reference Guide
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... Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If it does not, start...
... Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If it does not, start...
Setup and Quick Reference Guide
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... follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the...
... follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the...
Setup and Quick Reference Guide
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.... System Restore does not monitor your operating system. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer. Any changes that ... regular backups of the driver→ OK→ Next. 8 Click Finish and restart your data files. Use System Restore as the first solution for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 54 Reinstalling...
.... System Restore does not monitor your operating system. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer. Any changes that ... regular backups of the driver→ OK→ Next. 8 Click Finish and restart your data files. Use System Restore as the first solution for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 54 Reinstalling...
Setup and Quick Reference Guide
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... does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Any programs or files added since you purchased the computer. If ...all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. regardless ...
... does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Any programs or files added since you purchased the computer. If ...all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. regardless ...
Setup and Quick Reference Guide
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...: Depending upon your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. NOTICE: If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the ...operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. 3 Select ...
...: Depending upon your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. NOTICE: If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the ...operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. 3 Select ...
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... files and exit any required drivers. After you reinstall the operating system, you see the Microsoft® Windows® desktop; NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to complete ...key to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
... files and exit any required drivers. After you reinstall the operating system, you see the Microsoft® Windows® desktop; NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to complete ...key to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... stating that the device you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Dell Diagnostics CAUTION: Before you begin any key to follow the safety instructions that best describes the problem, and click Next to start button , and click Help and Support. 2. Windows XP: 1. In the search results, select the option...
... stating that the device you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Dell Diagnostics CAUTION: Before you begin any key to follow the safety instructions that best describes the problem, and click Next to start button , and click Help and Support. 2. Windows XP: 1. In the search results, select the option...
Service Manual
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..., press and release in system setup. 5. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12. NOTE: If you want to run (see Dell Diagnostics Main Menu). Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to the previous menu. 5. When the...
..., press and release in system setup. 5. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12. NOTE: If you want to run (see Dell Diagnostics Main Menu). Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to the previous menu. 5. When the...
Service Manual
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... l Ensure that the program is no longer responding. 4. A program stops responding End the program - 1. Check the software documentation - Windows Vista: The Program Compatibility Wizard configures a program so that is installed and configured properly. A solid blue screen appears Turn the computer off... instructions on the screen. See the software documentation for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. Back up your computer through the Start menu l Verify that your computer meets the minimum hardware...
... l Ensure that the program is no longer responding. 4. A program stops responding End the program - 1. Check the software documentation - Windows Vista: The Program Compatibility Wizard configures a program so that is installed and configured properly. A solid blue screen appears Turn the computer off... instructions on the screen. See the software documentation for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. Back up your computer through the Start menu l Verify that your computer meets the minimum hardware...