Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...your computer. Select Diagnostics from the Drivers and Utilities media. It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see the Microsoft® Windows® desktop, and then shut ...down your computer and try again. NOTE: The Drivers and Utilities media is optional and may not...
...your computer. Select Diagnostics from the Drivers and Utilities media. It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see the Microsoft® Windows® desktop, and then shut ...down your computer and try again. NOTE: The Drivers and Utilities media is optional and may not...
Setup and Quick Reference Guide
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... to start -up, the computer starts according to the devices specified in a program, see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu and ...option from the numbered list. NOTE: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the part is properly connected. • If an error ...
... to start -up, the computer starts according to the devices specified in a program, see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu and ...option from the numbered list. NOTE: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the part is properly connected. • If an error ...
Setup and Quick Reference Guide
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... software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A program is compatible with the.... 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TURN THE COMPUTER OFF - Other software problems CHECK THE...
... software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A program is compatible with the.... 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TURN THE COMPUTER OFF - Other software problems CHECK THE...
Setup and Quick Reference Guide
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... 51 otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to see "Reinstalling Drivers and Utilities" on page 51). Reinstalling Software Drivers Identifying Drivers If you may appear. Windows XP: 1 Click Start→...
... 51 otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to see "Reinstalling Drivers and Utilities" on page 51). Reinstalling Software Drivers Identifying Drivers If you may appear. Windows XP: 1 Click Start→...
Setup and Quick Reference Guide
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...52 Reinstalling Software If it does not, start Windows Explorer, click your Drivers and Utilities media. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your..." on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on page 54...
...52 Reinstalling Software If it does not, start Windows Explorer, click your Drivers and Utilities media. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your..." on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on page 54...
Setup and Quick Reference Guide
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Reinstalling Software 53 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is detecting hardware in your system window. 6 Click the driver that are used by your administrator to enter the Device Manager. 3 Double-click the type of device for which you...
Reinstalling Software 53 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver is detecting hardware in your system window. 6 Click the driver that are used by your administrator to enter the Device Manager. 3 Double-click the type of device for which you...
Setup and Quick Reference Guide
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... deletes all data on the hard drive. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. NOTE: Set your Dell™ computer to the Windows Classic view. NOTE: The procedures in this document were written for restoring your... operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware, software, or other system settings have left ...
... deletes all data on the hard drive. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. NOTE: Set your Dell™ computer to the Windows Classic view. NOTE: The procedures in this document were written for restoring your... operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware, software, or other system settings have left ...
Setup and Quick Reference Guide
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... drive. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. Enabling System Restore NOTE...
... drive. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. Enabling System Restore NOTE...
Setup and Quick Reference Guide
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...the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. To access the command prompt, type ...administrator in before you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore.
...the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. To access the command prompt, type ...administrator in before you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore.
Setup and Quick Reference Guide
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...to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any key to Boot... 60 Reinstalling Software After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any ...
...to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any key to Boot... 60 Reinstalling Software After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any ...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the one-time boot menu at support.dell.com. Press to be working properly. 2. resolve the incompatibility. Click the Windows Vista start the Dell Diagnostics from the Drivers and Utilities media provided with your computer. In the Fix a Problem section...
... the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the one-time boot menu at support.dell.com. Press to be working properly. 2. resolve the incompatibility. Click the Windows Vista start the Dell Diagnostics from the Drivers and Utilities media provided with your computer. In the Fix a Problem section...
Service Manual
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... Utilities Media). Press to exit the Dell Diagnostics and restart the computer. 12. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you want to run (see the Microsoft Windows desktop, then shut down your computer and...
... Utilities Media). Press to exit the Dell Diagnostics and restart the computer. 12. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you want to run (see the Microsoft Windows desktop, then shut down your computer and...
Service Manual
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... documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - If...computer. l Ensure that it runs in an environment similar to non-Windows Vista operating system environments. 1. See the software documentation for at least...Programs® Accessories® Program Compatibility Wizard® Next. 2. Windows Vista: The Program Compatibility Wizard configures a program so that the ...program. l Verify that is installed and configured properly. Windows XP: The Program Compatibility Wizard configures a program so that...
... documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - If...computer. l Ensure that it runs in an environment similar to non-Windows Vista operating system environments. 1. See the software documentation for at least...Programs® Accessories® Program Compatibility Wizard® Next. 2. Windows Vista: The Program Compatibility Wizard configures a program so that the ...program. l Verify that is installed and configured properly. Windows XP: The Program Compatibility Wizard configures a program so that...