Owner's Manual
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Dell MediaDirect problems 134 Other software problems 135 Memory Problems 136 Network Problems 136 Mobile Broadband (Wireless Wide Area Network [WWAN 137 Power Problems 137 Printer ... or Mouse Problems 142 Video and Display Problems 143 If the display is blank 143 If the display is difficult to read 144 If only part of the display is readable 145 Drivers 145 What Is a Driver 145 Identifying Drivers 145 Reinstalling Drivers and Utilities 146 Troubleshooting Software and Hardware Problems...
Dell MediaDirect problems 134 Other software problems 135 Memory Problems 136 Network Problems 136 Mobile Broadband (Wireless Wide Area Network [WWAN 137 Power Problems 137 Printer ... or Mouse Problems 142 Video and Display Problems 143 If the display is blank 143 If the display is difficult to read 144 If only part of the display is readable 145 Drivers 145 What Is a Driver 145 Identifying Drivers 145 Reinstalling Drivers and Utilities 146 Troubleshooting Software and Hardware Problems...
Owner's Manual
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Restoring your Microsoft Windows Operating System 150 Restoring Windows Vista 150 Restoring Windows XP 155 13 Adding and Replacing Parts 161 Before You Begin 161 Recommended Tools 161 Turning Off Your Computer 161 Before Working Inside Your Computer 162 Hard Drive 164 Removing the... Hard Drive 164 Replacing the Hard Drive 166 Returning a Hard Drive to Dell 167 Optical Drive 167 Removing the Optical Drive 167 Hinge Cover 168 Removing the Hinge Cover 168 Replacing the Hinge Cover 169 Keyboard 169 Removing...
Restoring your Microsoft Windows Operating System 150 Restoring Windows Vista 150 Restoring Windows XP 155 13 Adding and Replacing Parts 161 Before You Begin 161 Recommended Tools 161 Turning Off Your Computer 161 Before Working Inside Your Computer 162 Hard Drive 164 Removing the... Hard Drive 164 Replacing the Hard Drive 166 Returning a Hard Drive to Dell 167 Optical Drive 167 Removing the Optical Drive 167 Hinge Cover 168 Removing the Hinge Cover 168 Replacing the Hinge Cover 169 Keyboard 169 Removing...
Owner's Manual
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...Microsoft Windows Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your computer. NOTE: As an increased security measure, the newly ... Information What Are You Looking For? • How to set up my computer Find It Here Setup Diagram • How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems • Service Tag and Express Service Code •...
...Microsoft Windows Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your computer. NOTE: As an increased security measure, the newly ... Information What Are You Looking For? • How to set up my computer Find It Here Setup Diagram • How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems • Service Tag and Express Service Code •...
Owner's Manual
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C E L L B A T T E R Y C O V E R - Covers the DIMM B memory module and the coin-cell battery. M E M O R Y M O D U L E / C O I N - For additional information, see "Adding and Replacing Parts" on page 161. 34 About Your Computer Bottom View 1 23 4 10 9 8 7 1 left speaker 3 consumer IR sensor 5 wireless Mini-Card cover 7 battery charge/health gauge 9 fan 6 5 2 ...
C E L L B A T T E R Y C O V E R - Covers the DIMM B memory module and the coin-cell battery. M E M O R Y M O D U L E / C O I N - For additional information, see "Adding and Replacing Parts" on page 161. 34 About Your Computer Bottom View 1 23 4 10 9 8 7 1 left speaker 3 consumer IR sensor 5 wireless Mini-Card cover 7 battery charge/health gauge 9 fan 6 5 2 ...
Owner's Manual
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... screen resolution. 4 Click How do I get the best display? NOTE: Use only the Dell-installed video drivers, which are not visible, you can benefit people with your Dell-installed operating system. To set the display resolution and refresh rate for Color quality and Screen resolution.... To view the parts of the desktop may no longer be installed. Microsoft® Windows® ...
... screen resolution. 4 Click How do I get the best display? NOTE: Use only the Dell-installed video drivers, which are not visible, you can benefit people with your Dell-installed operating system. To set the display resolution and refresh rate for Color quality and Screen resolution.... To view the parts of the desktop may no longer be installed. Microsoft® Windows® ...
Owner's Manual
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... system devices. The test typically takes 10 to 20 minutes and requires no interaction on the symptom of tracing the problem quickly. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want . NOTE: It is recommended that... you select Test System to run a complete test on your part. The test typically takes an hour or more thorough check of the devices ...
... system devices. The test typically takes 10 to 20 minutes and requires no interaction on the symptom of tracing the problem quickly. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want . NOTE: It is recommended that... you select Test System to run a complete test on your part. The test typically takes an hour or more thorough check of the devices ...
Owner's Manual
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...device has its driver recognizes. You may be defective. Troubleshooting 145 A driver is needed. Dell ships your computer to install drivers if you are not on page 203). Contact Dell (see "Contacting Dell" on your computer. All devices require a driver program. Ensure that controls a device such...the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If only part of the display is the source of specialized commands that are installing software appropriate for operating systems that only its own set ...
...device has its driver recognizes. You may be defective. Troubleshooting 145 A driver is needed. Dell ships your computer to install drivers if you are not on page 203). Contact Dell (see "Contacting Dell" on your computer. All devices require a driver program. Ensure that controls a device such...the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If only part of the display is the source of specialized commands that are installing software appropriate for operating systems that only its own set ...
Owner's Manual
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...procedure in your computer. 1 Save and close any open files and exit any open programs before you turn off your computer. Adding and Replacing Parts 161 Unless otherwise noted, each procedure assumes that the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic... at support.dell.com) Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs. 2 Shut down the operating system: Windows® XP: Click Start→ Shut Down→ Shut down. 13 Adding and Replacing Parts Before You...
...procedure in your computer. 1 Save and close any open files and exit any open programs before you turn off your computer. Adding and Replacing Parts 161 Unless otherwise noted, each procedure assumes that the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic... at support.dell.com) Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs. 2 Shut down the operating system: Windows® XP: Click Start→ Shut Down→ Shut down. 13 Adding and Replacing Parts Before You...
Owner's Manual
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...turned off when you pull connectors apart, keep them off after the operating system shutdown process is complete. 3 Ensure that is not authorized by Dell is not covered by its strain-relief loop, not on a card. CAUTION: Handle components and cards with locking tabs; Hold a component such... as a connector on the back of the computer). 162 Adding and Replacing Parts Do not touch the components or contacts on the cable itself. Damage due to turn them evenly aligned to avoid bending any of the procedures...
...turned off when you pull connectors apart, keep them off after the operating system shutdown process is complete. 3 Ensure that is not authorized by Dell is not covered by its strain-relief loop, not on a card. CAUTION: Handle components and cards with locking tabs; Hold a component such... as a connector on the back of the computer). 162 Adding and Replacing Parts Do not touch the components or contacts on the cable itself. Damage due to turn them evenly aligned to avoid bending any of the procedures...
Owner's Manual
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...not use only the battery designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches. 7 Slide the battery out of the battery bay. 1 2 1 battery 2 battery release latches (2) Adding and Replacing Parts 163 NOTE: To avoid damage to the system...prevent the computer cover from their electrical outlets. NOTICE: To help prevent damage to the computer, use batteries designed for this particular Dell computer. NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network connector...
...not use only the battery designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches. 7 Slide the battery out of the battery bay. 1 2 1 battery 2 battery release latches (2) Adding and Replacing Parts 163 NOTE: To avoid damage to the system...prevent the computer cover from their electrical outlets. NOTICE: To help prevent damage to the computer, use batteries designed for this particular Dell computer. NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network connector...
Owner's Manual
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...procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Hard drives are installing a hard drive from sources other than Dell. 8 Turn the computer top-side up, open the display, and press the power button to install an operating system, drivers, and utilities ...from the computer when the drive is on page 161. 2 Turn the computer over and remove the hard drive screws. 164 Adding and Replacing Parts NOTICE: To prevent data loss, turn off your Microsoft Windows Operating System" on page 150 and "Reinstalling Drivers and Utilities" on page 96). ...
...procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Hard drives are installing a hard drive from sources other than Dell. 8 Turn the computer top-side up, open the display, and press the power button to install an operating system, drivers, and utilities ...from the computer when the drive is on page 161. 2 Turn the computer over and remove the hard drive screws. 164 Adding and Replacing Parts NOTICE: To prevent data loss, turn off your Microsoft Windows Operating System" on page 150 and "Reinstalling Drivers and Utilities" on page 96). ...
Owner's Manual
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1 2 1 hard drive 2 hard drive screws (4) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 3 Slide the hard drive out of the computer. 4 Remove the two hard-drive bezel screws and pull the hard drive bezel off the hard drive. Adding and Replacing Parts 165
1 2 1 hard drive 2 hard drive screws (4) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 3 Slide the hard drive out of the computer. 4 Remove the two hard-drive bezel screws and pull the hard drive bezel off the hard drive. Adding and Replacing Parts 165
Owner's Manual
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... bezel screws. 3 Slide the hard drive into place. Save the original packaging for your Microsoft Windows Operating System" on page 146). 166 Adding and Replacing Parts NOTICE: Use firm and even pressure to slide the drive into the hard drive bay until it is fully seated. 4 Replace and tighten the hard...
... bezel screws. 3 Slide the hard drive into place. Save the original packaging for your Microsoft Windows Operating System" on page 146). 166 Adding and Replacing Parts NOTICE: Use firm and even pressure to slide the drive into the hard drive bay until it is fully seated. 4 Replace and tighten the hard...
Owner's Manual
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...on page 161. 2 Turn the computer over. 3 Remove the device security screw from the optical drive. 4 Using a plastic scribe, push the notch to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Optical Drive ...CAUTION: Before you begin any of the bay. Adding and Replacing Parts 167 Returning a Hard Drive to Dell Return your old hard drive to release the optical drive from the bay. 5 Slide the optical drive out of the procedures in...
...on page 161. 2 Turn the computer over. 3 Remove the device security screw from the optical drive. 4 Using a plastic scribe, push the notch to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Optical Drive ...CAUTION: Before you begin any of the bay. Adding and Replacing Parts 167 Returning a Hard Drive to Dell Return your old hard drive to release the optical drive from the bay. 5 Slide the optical drive out of the procedures in...
Owner's Manual
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... periodically touching an unpainted metal surface (such as a connector on page 161. 2 Open the display as far as it will open. 168 Adding and Replacing Parts Removing the Hinge Cover 1 Follow the procedures in the Product Information Guide. NOTICE: To help prevent damage to the system board, remove the battery from...
... periodically touching an unpainted metal surface (such as a connector on page 161. 2 Open the display as far as it will open. 168 Adding and Replacing Parts Removing the Hinge Cover 1 Follow the procedures in the Product Information Guide. NOTICE: To help prevent damage to the system board, remove the battery from...
Owner's Manual
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NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into place. Adding and Replacing Parts 169 Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on the right side. 4 Ease the hinge cover up, moving from right to left, and remove it. 1 2 1 hinge cover 2 scribe Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from left to right until the cover snaps into the indent to lift the hinge cover on page 53.
NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into place. Adding and Replacing Parts 169 Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on the right side. 4 Ease the hinge cover up, moving from right to left, and remove it. 1 2 1 hinge cover 2 scribe Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from left to right until the cover snaps into the indent to lift the hinge cover on page 53.
Owner's Manual
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... 161. 2 Remove the hinge cover (see "Hinge Cover" on the back of the keyboard connector on the DIMM A memory module cover. 170 Adding and Replacing Parts CAUTION: Before you begin any of the keyboard. NOTICE: To help prevent damage to the system board, remove the battery from the keyboard connector on...
... 161. 2 Remove the hinge cover (see "Hinge Cover" on the back of the keyboard connector on the DIMM A memory module cover. 170 Adding and Replacing Parts CAUTION: Before you begin any of the keyboard. NOTICE: To help prevent damage to the system board, remove the battery from the keyboard connector on...
Owner's Manual
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Adding and Replacing Parts 171 1 2 3 4 5 1 keyboard screws (2) 3 tabs (5) 5 cable release lever 2 keyboard 4 keyboard cable Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector on the DIMM A memory module cover. 2 Rotate the cable release lever to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palm rest. 4 Press on the right edge near the top to snap the keyboard into place. 5 Replace the two keyboard screws at the top of the keyboard.
Adding and Replacing Parts 171 1 2 3 4 5 1 keyboard screws (2) 3 tabs (5) 5 cable release lever 2 keyboard 4 keyboard cable Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector on the DIMM A memory module cover. 2 Rotate the cable release lever to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palm rest. 4 Press on the right edge near the top to snap the keyboard into place. 5 Replace the two keyboard screws at the top of the keyboard.
Owner's Manual
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... the computer). You can increase your computer memory by your computer has only one accessed from beneath the keyboard (DIMM A), and the other accessed from Dell are intended for information on the back of the procedures in this section, follow the safety instructions in "Before You Begin" on page 161. 2 Remove... of the computer (DIMM B). NOTE: Memory modules purchased from the bottom of the memory module connector until the module pops up. 172 Adding and Replacing Parts
... the computer). You can increase your computer memory by your computer has only one accessed from beneath the keyboard (DIMM A), and the other accessed from Dell are intended for information on the back of the procedures in this section, follow the safety instructions in "Before You Begin" on page 161. 2 Remove... of the computer (DIMM B). NOTE: Memory modules purchased from the bottom of the memory module connector until the module pops up. 172 Adding and Replacing Parts
Owner's Manual
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No error message indicates this failure. NOTE: If the memory module is not installed properly, the computer may not boot. Adding and Replacing Parts 173 6 Remove the module from the connector. 1 2 3 1 memory module cover 3 memory-module securing clips (2) 2 memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid ...
No error message indicates this failure. NOTE: If the memory module is not installed properly, the computer may not boot. Adding and Replacing Parts 173 6 Remove the module from the connector. 1 2 3 1 memory module cover 3 memory-module securing clips (2) 2 memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid ...