Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Technology Guide
Page 64
...manufacturer's guide for your finger to press and hold the taskbar. 2 Point to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Troubleshooting a USB Pointing Device You may not be performed if you click a button on the pointing device. • The pointing... device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move...
...manufacturer's guide for your finger to press and hold the taskbar. 2 Point to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Troubleshooting a USB Pointing Device You may not be performed if you click a button on the pointing device. • The pointing... device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move...
Dell Technology Guide
Page 274
...reinstall any cards (see the documentation shipped with your computer). • If the power light is blinking amber, the computer is working condition to the same electrical outlet Diagnostic Lights for your computer). - Ensure that the electrical outlet is receiving electrical power, but ...an internal power problem may be used to help identify the problem. 274 Troubleshooting Power, keyboard, and mouse extension cables - - When the computer starts normally, the lights flash, and then turn off. Ensure that the processor...
...reinstall any cards (see the documentation shipped with your computer). • If the power light is blinking amber, the computer is working condition to the same electrical outlet Diagnostic Lights for your computer). - Ensure that the electrical outlet is receiving electrical power, but ...an internal power problem may be used to help identify the problem. 274 Troubleshooting Power, keyboard, and mouse extension cables - - When the computer starts normally, the lights flash, and then turn off. Ensure that the processor...
Dell Technology Guide
Page 276
... a failure (see the documentation for assistance). AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. G A T E A 2 0 F A... to correct the configuration error. See "Lockups and Software Problems" on page 292. K E Y B O A R D F A I L A B L E - N O B O O T D E V I C E A V A I L U R E - S.M.A.R.T error, possible HDD failure. Contact Dell (see "Working With Options on the System Setup Program Screen" on the system board might be enabled or disabled in BIOS setup. K E Y B O A R D F A I L U R E - See "Lockups and Software Problems...
... a failure (see the documentation for assistance). AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. G A T E A 2 0 F A... to correct the configuration error. See "Lockups and Software Problems" on page 292. K E Y B O A R D F A I L A B L E - N O B O O T D E V I C E A V A I L U R E - S.M.A.R.T error, possible HDD failure. Contact Dell (see "Working With Options on the System Setup Program Screen" on the system board might be enabled or disabled in BIOS setup. K E Y B O A R D F A I L U R E - See "Lockups and Software Problems...
Dell Technology Guide
Page 282
...select the test you want to be working properly. 2 Turn on (or restart) your computer cannot display a screen image, see "Contacting Dell" on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key ...PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on Desktop Computers NOTE: If your computer. 3 When the DELL™ logo appears, press immediately. • When the DELL™ logo appears, press immediately. NOTE: If you wait ...
...select the test you want to be working properly. 2 Turn on (or restart) your computer cannot display a screen image, see "Contacting Dell" on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key ...PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on Desktop Computers NOTE: If your computer. 3 When the DELL™ logo appears, press immediately. • When the DELL™ logo appears, press immediately. NOTE: If you wait ...
Dell Technology Guide
Page 292
... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Keyboard Problems for External Keyboards CAUTION: Before you begin any keyboard extension cables and connect the keyboard directly to the computer. TE S T T H E K E Y B O A R D - Windows XP 1 Click Start and click Control Panel. 2 Under ... with your computer), reconnect the keyboard cable as shown on page 280. Connect a properly working keyboard to the computer. • Shut down the computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting If ...
... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Keyboard Problems for External Keyboards CAUTION: Before you begin any keyboard extension cables and connect the keyboard directly to the computer. TE S T T H E K E Y B O A R D - Windows XP 1 Click Start and click Control Panel. 2 Under ... with your computer), reconnect the keyboard cable as shown on page 280. Connect a properly working keyboard to the computer. • Shut down the computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting If ...
Dell Technology Guide
Page 297
... B L I N K I N G B L U E - E L I M I N A T E I S O F F - The computer is green. NOTE: On certain systems the power light is in known working by testing it with your location (if applicable). • Ensure that the electrical outlet is securely connected to the system board (see the Service Manual... I S S T E A D Y A M B E R - Press a key on . • Ensure that all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the documentation shipped with another device, such as a lamp. • Ensure...
... B L I N K I N G B L U E - E L I M I N A T E I S O F F - The computer is green. NOTE: On certain systems the power light is in known working by testing it with your location (if applicable). • Ensure that the electrical outlet is securely connected to the system board (see the Service Manual... I S S T E A D Y A M B E R - Press a key on . • Ensure that all components and cables are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the documentation shipped with another device, such as a lamp. • Ensure...
Dell Technology Guide
Page 302
...card, go to resume normal operation. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you remove the card, store it is normal for troubleshooting purposes. For additional safety best practices information, ...; If the power light is off, firmly press the button to ensure that the electrical outlet is working by testing it with another device, such as shown on the keyboard or move the mouse to support.dell.com. TE S T T H E E L E C T R I C A L O U T L E T - NOTICE: If your computer came with...
...card, go to resume normal operation. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you remove the card, store it is normal for troubleshooting purposes. For additional safety best practices information, ...; If the power light is off, firmly press the button to ensure that the electrical outlet is working by testing it with another device, such as shown on the keyboard or move the mouse to support.dell.com. TE S T T H E E L E C T R I C A L O U T L E T - NOTICE: If your computer came with...
Dell Technology Guide
Page 304
...back of the computer and the electrical outlet. - If the computer is plugged into a power strip, ensure that the power strip is working condition to indicate different states: • If the power light is blue and the computer is not responding, see the Regulatory Compliance ...The power button light located on page 337). Press a key on the keyboard, move the mouse, or press the power button to the system board (see "Contacting Dell" on the front of the procedures in standby mode. Contact Dell (see the Service Manual for Desktop Computers" on properly. - Power Lights ...
...back of the computer and the electrical outlet. - If the computer is plugged into a power strip, ensure that the power strip is working condition to indicate different states: • If the power light is blue and the computer is not responding, see the Regulatory Compliance ...The power button light located on page 337). Press a key on the keyboard, move the mouse, or press the power button to the system board (see "Contacting Dell" on the front of the procedures in standby mode. Contact Dell (see the Service Manual for Desktop Computers" on properly. - Power Lights ...
Dell Technology Guide
Page 335
If possible, turn on your computer before you call Dell for assistance and call from a retailer are missing any of the preceding requirements will be refused at the computer itself. CAUTION: Before working inside your computer, follow the safety instructions shipped with the item(s) being returned (power cables, ...You Call NOTE: Have your Service Tag (typically located on page 336). You may also be asked to type some commands at the keyboard, relay detailed information during shipment to be asked for insuring any product returned, and you assume the risk of your call . You ...
If possible, turn on your computer before you call Dell for assistance and call from a retailer are missing any of the preceding requirements will be refused at the computer itself. CAUTION: Before working inside your computer, follow the safety instructions shipped with the item(s) being returned (power cables, ...You Call NOTE: Have your Service Tag (typically located on page 336). You may also be asked to type some commands at the keyboard, relay detailed information during shipment to be asked for insuring any product returned, and you assume the risk of your call . You ...
Setup Guide
Page 20
Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). NOTE: The USB PowerShare will be used for charging USB devices when the computer is in powered... off or in again to charge the device. This function may not work with certain external USB devices when the computer is powered on to continue charging the device. Using Your Studio XPS Laptop 5 eSATA/USB combo connector with the USB specification. Connects to the AC adapter ...
Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). NOTE: The USB PowerShare will be used for charging USB devices when the computer is in powered... off or in again to charge the device. This function may not work with certain external USB devices when the computer is powered on to continue charging the device. Using Your Studio XPS Laptop 5 eSATA/USB combo connector with the USB specification. Connects to the AC adapter ...