Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
Page 29
Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. •...
Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. •...
Dell Technology Guide
Page 126
... To clean your computer, wipe the computer, keyboard, and plastic portion of your computer, see Windows Help and Support: click Start or → Help and Support. Do not allow water to manage and improve its performance. FOR MORE INFORMATION: To learn more about maintenance tasks... You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Never touch the lens in an optical drive, and follow the instructions that shipped with the compressed-air product. For a laptop computer, remove any batteries. Do...
... To clean your computer, wipe the computer, keyboard, and plastic portion of your computer, see Windows Help and Support: click Start or → Help and Support. Do not allow water to manage and improve its performance. FOR MORE INFORMATION: To learn more about maintenance tasks... You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Never touch the lens in an optical drive, and follow the instructions that shipped with the compressed-air product. For a laptop computer, remove any batteries. Do...
Dell Technology Guide
Page 155
...Ensure that came with your computer or look for related topics in Windows Help and Support: click Start or → Help and Support. This section provides general procedures for connecting to the instructions provided by the router ...manufacturer. Networks (LAN, Wireless, Mobile Broadband) 155 Your wireless router may have wired Internet access through your broadband modem before you have been shipped with Bluetooth® wireless technology or cellular products...
...Ensure that came with your computer or look for related topics in Windows Help and Support: click Start or → Help and Support. This section provides general procedures for connecting to the instructions provided by the router ...manufacturer. Networks (LAN, Wireless, Mobile Broadband) 155 Your wireless router may have wired Internet access through your broadband modem before you have been shipped with Bluetooth® wireless technology or cellular products...
Dell Technology Guide
Page 333
... Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites support.dell.com support...
... Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites support.dell.com support...
Dell Technology Guide
Page 334
... the status of the box. For information on the telephone number to call for the information needed to support.dell.com, or you call for the return. 334 Getting Help For information on the telephone number to your questions. Problems With ... your region, see "Contacting Dell" on page 337. AutoTech Service Dell's automated support service-AutoTech-provides recorded answers to place an order, visit the Dell website at www.dell.com. When you would like to the questions most frequently asked by Dell customers about additional products available from Dell, or if you call for...
... the status of the box. For information on the telephone number to call for the information needed to support.dell.com, or you call for the return. 334 Getting Help For information on the telephone number to your questions. Problems With ... your region, see "Contacting Dell" on page 337. AutoTech Service Dell's automated support service-AutoTech-provides recorded answers to place an order, visit the Dell website at www.dell.com. When you would like to the questions most frequently asked by Dell customers about additional products available from Dell, or if you call for...
Dell Technology Guide
Page 335
...that are missing any of the preceding requirements will be asked for insuring any accessories that belong with your computer. The code helps Dell's automated-support telephone system direct your call . Remember to the retailer's return policy. If possible, turn on your computer before you call from..." on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any product returned, and you assume the risk of loss during operations, or try other troubleshooting steps possible only...
...that are missing any of the preceding requirements will be asked for insuring any accessories that belong with your computer. The code helps Dell's automated-support telephone system direct your call . Remember to the retailer's return policy. If possible, turn on your computer before you call from..." on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any product returned, and you assume the risk of loss during operations, or try other troubleshooting steps possible only...
Dell Technology Guide
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... can find contact information on your area. Availability varies by country and product, and some services may not be available in your purchase invoice, packing slip, bill, or Dell product catalog. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region in the United States, call 800...
... can find contact information on your area. Availability varies by country and product, and some services may not be available in your purchase invoice, packing slip, bill, or Dell product catalog. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region in the United States, call 800...
Setup Guide
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... 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 71 Technical Support and Customer Service 72 DellConnect 72 Online Services 73 Automated Order-Status Service 74 Product Information 74 Returning Items for Repair Under Warranty or for Credit...
... 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 71 Technical Support and Customer Service 72 DellConnect 72 Online Services 73 Automated Order-Status Service 74 Product Information 74 Returning Items for Repair Under Warranty or for Credit...
Setup Guide
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... your hard drive or at support.dell.com/manuals. After connecting to create presentations, brochures, greeting cards, fliers, and spreadsheets. Check your computer. Productivity and Communication You can use your identity and automatically supply login information that you can also edit and view digital photographs and images. Using Your Studio Laptop Software Features NOTE...
... your hard drive or at support.dell.com/manuals. After connecting to create presentations, brochures, greeting cards, fliers, and spreadsheets. Check your computer. Productivity and Communication You can use your identity and automatically supply login information that you can also edit and view digital photographs and images. Using Your Studio Laptop Software Features NOTE...
Setup Guide
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... optical drive may not be recorded to delldatasafe.com. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). Double-click the Dell DataSafe Online icon on the screen. 43 Optional software ...to music and internet radio stations. To schedule backups: 1. You can access the service on portable products such as digital cameras and cell phones. Using Your Studio Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your computer ...
... optical drive may not be recorded to delldatasafe.com. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). Double-click the Dell DataSafe Online icon on the screen. 43 Optional software ...to music and internet radio stations. To schedule backups: 1. You can access the service on portable products such as digital cameras and cell phones. Using Your Studio Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your computer ...
Setup Guide
Page 75
... learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through the...
... learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through the...
Setup Guide
Page 76
...region or to speak to a sales specialist, see "Contacting Dell" on page 77. For the telephone number to support.dell.com, or you can call . Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order. If you ... parts, or incorrect billing, contact Dell for your invoice or packing slip handy when you call the automated order-status service. Have your region, see "Contacting Dell" on page 77. 74 Product Information If you need information about additional products available from Dell, or if you for the information...
...region or to speak to a sales specialist, see "Contacting Dell" on page 77. For the telephone number to support.dell.com, or you can call . Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order. If you ... parts, or incorrect billing, contact Dell for your invoice or packing slip handy when you call the automated order-status service. Have your region, see "Contacting Dell" on page 77. 74 Product Information If you need information about additional products available from Dell, or if you for the information...
Setup Guide
Page 79
... performed: Getting Help Contacting Dell For customers in your area. Visit support.dell.com/contactdell. 2. To contact Dell for you can find contact information on your country or region. 3. Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may...
... performed: Getting Help Contacting Dell For customers in your area. Visit support.dell.com/contactdell. 2. To contact Dell for you can find contact information on your country or region. 3. Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may...
Setup Guide
Page 81
readme files access technical support and product help check on support.dell.com or to identify your Service tag/Express Service Code - To launch the Dell Support Center, click the icon in the taskbar support.dell.com 79 Finding More Information and Resources If you need to: find safety...locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for your computer the Dell Support Center. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find your computer on your ...
readme files access technical support and product help check on support.dell.com or to identify your Service tag/Express Service Code - To launch the Dell Support Center, click the icon in the taskbar support.dell.com 79 Finding More Information and Resources If you need to: find safety...locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for your computer the Dell Support Center. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find your computer on your ...
Setup Guide
Page 98
Index G gestures touch pad 30 touch screen 38 H hardware problems diagnosing 58 Hardware Troubleshooter 58 help getting assistance and support 71 I Internet connection 16 ISP Internet Service Provider 16 96 M memory problems solving 52 N network connection fixing 49 P power problems, solving 50 power strips, using 6 problems, solving 46 products information and purchasing 74 R resources, finding more 78 restoring factory image 68
Index G gestures touch pad 30 touch screen 38 H hardware problems diagnosing 58 Hardware Troubleshooter 58 help getting assistance and support 71 I Internet connection 16 ISP Internet Service Provider 16 96 M memory problems solving 52 N network connection fixing 49 P power problems, solving 50 power strips, using 6 problems, solving 46 products information and purchasing 74 R resources, finding more 78 restoring factory image 68
Setup Guide
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S setup, before you begin 5 shipping products for return or repair 75 SIM 12 software features 42 software problems 52 solving problems 46 specifications 80 support email addresses 73 support sites worldwide 73 System Messages 56 system reinstall options 63 U USB PowerShare 26 V ventilation, ensuring 5 W warranty returns 75 Windows 9 Program Compatibility Wizard 53 reinstall 63 wired network network cable, connecting 7 wireless network connection 49 Index 97
S setup, before you begin 5 shipping products for return or repair 75 SIM 12 software features 42 software problems 52 solving problems 46 specifications 80 support email addresses 73 support sites worldwide 73 System Messages 56 system reinstall options 63 U USB PowerShare 26 V ventilation, ensuring 5 W warranty returns 75 Windows 9 Program Compatibility Wizard 53 reinstall 63 wired network network cable, connecting 7 wireless network connection 49 Index 97