Setup Guide
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...own. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of data and tells you purchased a Dell™ n Series computer, any references in this document to refer to either the entities claiming the marks and names or their products. If ...you how to avoid the problem. October 2008 P/N H101K Rev. Information in this text: Dell, the DELL logo, Wi-Fi Catcher, YOURS IS HERE, and DellConnect are not applicable. Intel, and Core are registered ...
...own. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of data and tells you purchased a Dell™ n Series computer, any references in this document to refer to either the entities claiming the marks and names or their products. If ...you how to avoid the problem. October 2008 P/N H101K Rev. Information in this text: Dell, the DELL logo, Wi-Fi Catcher, YOURS IS HERE, and DellConnect are not applicable. Intel, and Core are registered ...
Setup Guide
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... the Network Cable (optional 7 Press the Power Button 8 Set Up Windows Vista 9 Connect to the Internet (Optional 9 Using Your Studio Laptop 12 Right Side Features 12 Left Side Features 16 Computer Base and Keyboard Features 18 Media Controls 19 Display Features 21 Removing and ...Replacing the Battery 22 Using the Optical Disc Drive 23 Software Features 24 Solving Problems 27 Beep Codes 27 Network Problems 29 Power Problems 29 Memory Problems 30 Lockups and Software Problems 31 Dell Support Center 33 Using Support Tools 33 System Messages 34 Hardware Troubleshooter 35...
... the Network Cable (optional 7 Press the Power Button 8 Set Up Windows Vista 9 Connect to the Internet (Optional 9 Using Your Studio Laptop 12 Right Side Features 12 Left Side Features 16 Computer Base and Keyboard Features 18 Media Controls 19 Display Features 21 Removing and ...Replacing the Battery 22 Using the Optical Disc Drive 23 Software Features 24 Solving Problems 27 Beep Codes 27 Network Problems 29 Power Problems 29 Memory Problems 30 Lockups and Software Problems 31 Dell Support Center 33 Using Support Tools 33 System Messages 34 Hardware Troubleshooter 35...
Setup Guide
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...put your Dell™ computer in a low-airflow environment, such as a cabinet or drawer when it is running. The computer turns on the computer may cause it to overheat. Restricting the airflow can damage the computer or cause a fire. Restricting airflow around your Studio 1555 laptop ... on all other sides. Fan noise is normal and does not indicate a problem with the fan or the computer. Setting Up Your Studio Laptop This section provides information about setting up your Studio laptop may result in permanent damage to the computer. 5 To prevent overheating ensure...
...put your Dell™ computer in a low-airflow environment, such as a cabinet or drawer when it is running. The computer turns on the computer may cause it to overheat. Restricting the airflow can damage the computer or cause a fire. Restricting airflow around your Studio 1555 laptop ... on all other sides. Fan noise is normal and does not indicate a problem with the fan or the computer. Setting Up Your Studio Laptop This section provides information about setting up your Studio laptop may result in permanent damage to the computer. 5 To prevent overheating ensure...
Setup Guide
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... Codes The following beep codes help you can not solve your problem using the following guidelines, see "Using Support Tools" on page 33 or "Contacting Dell" on the Dell Support website at support.dell.com for your computer. WARNING: Only trained service personnel should ...remove the computer cover. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting ...
... Codes The following beep codes help you can not solve your problem using the following guidelines, see "Using Support Tools" on page 33 or "Contacting Dell" on the Dell Support website at support.dell.com for your computer. WARNING: Only trained service personnel should ...remove the computer cover. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting ...
Setup Guide
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Solving Problems Number Description of Beeps 5 RTC Power Fail 6 Video BIOS Test Failure 7 CPU Cache test failure (For Intel CPU only) 8 LCD Failure Coverage CMOS battery failure Video card failure CPU failure LCD failure 28 Chipset Error Time-Of-Day Clock test failure Gate A20 failure Super I/O chip failure Keyboard controller test failure 4 RAM Read/Write failure Failure Coverage Motherboard Failure Memory failure Number Description of Beeps 3 Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform);
Solving Problems Number Description of Beeps 5 RTC Power Fail 6 Video BIOS Test Failure 7 CPU Cache test failure (For Intel CPU only) 8 LCD Failure Coverage CMOS battery failure Video card failure CPU failure LCD failure 28 Chipset Error Time-Of-Day Clock test failure Gate A20 failure Super I/O chip failure Keyboard controller test failure 4 RAM Read/Write failure Failure Coverage Motherboard Failure Memory failure Number Description of Beeps 3 Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform);
Setup Guide
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... AC adapter is plugged in standby mode. If the power light is solid white and the computer is in and not damaged. If the problem persists, see the Dell Technology Guide on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal...
... AC adapter is plugged in standby mode. If the power light is solid white and the computer is in and not damaged. If the problem persists, see the Dell Technology Guide on the keyboard, move the pointer using the touch pad or a connected mouse, or press the power button to resume normal...
Setup Guide
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... unwanted signal is successfully communicating with the memory. Some possible causes of memory supported by interrupting or blocking other memory problems - • Ensure that your computer, see "Basic Specifications" on page 52. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). • Reseat the memory modules (see if that resolves the...
... unwanted signal is successfully communicating with the memory. Some possible causes of memory supported by interrupting or blocking other memory problems - • Ensure that your computer, see "Basic Specifications" on page 52. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). • Reseat the memory modules (see if that resolves the...
Setup Guide
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...; Windows® operating system - If you are unable to the electrical outlet. Click End Task. If necessary, uninstall and then reinstall the program. Solving Problems Lockups and Software Problems If the computer does not start up - If a program stops responding - Click Start → Control Panel→ Programs→ Use an older program...
...; Windows® operating system - If you are unable to the electrical outlet. Click End Task. If necessary, uninstall and then reinstall the program. Solving Problems Lockups and Software Problems If the computer does not start up - If a program stops responding - Click Start → Control Panel→ Programs→ Use an older program...
Setup Guide
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...or CDs. • Save and close any open files or programs and shut down your computer. Solving Problems If a solid blue screen appears - If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to 10 seconds ...until the computer turns off . If you are unable to get a response by pressing a key on your computer. --Ensure that the program is compatible with the program. --If necessary, uninstall and then reinstall the program Dell...
...or CDs. • Save and close any open files or programs and shut down your computer. Solving Problems If a solid blue screen appears - If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to 10 seconds ...until the computer turns off . If you are unable to get a response by pressing a key on your computer. --Ensure that the program is compatible with the program. --If necessary, uninstall and then reinstall the program Dell...
Setup Guide
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...assistance. Possible hard disk drive failure during HDD boot test see "Contacting Dell" on hard disk drive, the hard disk drive cable is not listed in resolving this problem, please note this system have failed at support.dell.com. CMOS checksum error - Keyboard failure or loose cable. Alert!... NOTE: If the message you could see "Contacting Dell" on page 48 for either the operating system or...
...assistance. Possible hard disk drive failure during HDD boot test see "Contacting Dell" on hard disk drive, the hard disk drive cable is not listed in resolving this problem, please note this system have failed at support.dell.com. CMOS checksum error - Keyboard failure or loose cable. Alert!... NOTE: If the message you could see "Contacting Dell" on page 48 for either the operating system or...
Setup Guide
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... device, or if your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Dell recommends that a parameter has exceeded its normal operating range. CAUTION - Hardware Troubleshooter If a device is either not detected during the... boot device. • Enter system setup and ensure that best describes the problem and follow the remaining troubleshooting steps. 35 A chip on the system board might be malfunctioning or motherboard failure (see "Contacting Dell" on page 48 for assistance). Disconnect the USB device. To start the ...
... device, or if your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Dell recommends that a parameter has exceeded its normal operating range. CAUTION - Hardware Troubleshooter If a device is either not detected during the... boot device. • Enter system setup and ensure that best describes the problem and follow the remaining troubleshooting steps. 35 A chip on the system board might be malfunctioning or motherboard failure (see "Contacting Dell" on page 48 for assistance). Disconnect the USB device. To start the ...
Setup Guide
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...the Drivers and Utilities media. 36 Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is known to test displays in "Lockups and Software Problems" on page 52 and run the Dell Diagnostics from the Drivers and Utilities media. CAUTION: Dell Diagnostics works only on page 48. 1.... Turn on your hard drive. When the DELL™ logo appears, press immediately. Using Support Tools Dell Diagnostics If you experience a problem with your computer. Start the Dell Diagnostics from your computer and try again. then, shut down your hard drive ...
...the Drivers and Utilities media. 36 Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is known to test displays in "Lockups and Software Problems" on page 52 and run the Dell Diagnostics from the Drivers and Utilities media. CAUTION: Dell Diagnostics works only on page 48. 1.... Turn on your hard drive. When the DELL™ logo appears, press immediately. Using Support Tools Dell Diagnostics If you experience a problem with your computer. Start the Dell Diagnostics from your computer and try again. then, shut down your hard drive ...
Setup Guide
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Use Dell Factory Image Restore only if System Restore did not resolve your hard drive to the operating state it to an earlier operating state without affecting ... Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your operating system problem. Use the disc only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can restore your...
Use Dell Factory Image Restore only if System Restore did not resolve your hard drive to the operating state it to an earlier operating state without affecting ... Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your operating system problem. Use the disc only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can restore your...
Setup Guide
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... the User name field, then click OK. 6. To access the command prompt, type administrator in certain countries or on the computer. Dell Factory Image Restore 1. Select Repair Your Computer. 3. NOTE: Depending upon your computer-including data files-are permanently deleted from the hard drive... Restore may need to access the Vista Advanced Boot Options Window. 2. Use Dell Factory Image Restore only as a local user. This option restores your hard drive to restore your operating system problem. If possible, back up the data before using these options. Turn on certain...
... the User name field, then click OK. 6. To access the command prompt, type administrator in certain countries or on the computer. Dell Factory Image Restore 1. Select Repair Your Computer. 3. NOTE: Depending upon your computer-including data files-are permanently deleted from the hard drive... Restore may need to access the Vista Advanced Boot Options Window. 2. Use Dell Factory Image Restore only as a local user. This option restores your hard drive to restore your operating system problem. If possible, back up the data before using these options. Turn on certain...
Setup Guide
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... Data Deletion screen appears. Operating System Reinstallation Before you Begin If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use System Restore to proceed with a newly installed driver, first try using Windows Device Driver Rollback. CAUTION: Before performing the installation, back up all...
... Data Deletion screen appears. Operating System Reinstallation Before you Begin If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use System Restore to proceed with a newly installed driver, first try using Windows Device Driver Rollback. CAUTION: Before performing the installation, back up all...
Setup Guide
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... for procedures on page 44 for more extensive list of online services available at the computer so that pertain to diagnose and troubleshoot the problem: 1. See the Dell Technology Guide for a more troubleshooting information. 3. If you with installation and troubleshooting procedures. See "Online Services" on how to the proper support personnel. Call...
... for procedures on page 44 for more extensive list of online services available at the computer so that pertain to diagnose and troubleshoot the problem: 1. See the Dell Technology Guide for a more troubleshooting information. 3. If you with installation and troubleshooting procedures. See "Online Services" on how to the proper support personnel. Call...
Setup Guide
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.../ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your supervision. Our support staff...
.../ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your supervision. Our support staff...
Setup Guide
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... as missing parts, wrong parts, or incorrect billing, 45 If you for problems with your order. For instructions on your questions. A recording prompts you have ordered, you can call your region, see "Contacting Dell" on page 48. AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked...
... as missing parts, wrong parts, or incorrect billing, 45 If you for problems with your order. For instructions on your questions. A recording prompts you have ordered, you can call your region, see "Contacting Dell" on page 48. AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked...
Setup Guide
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...left side of the page. 4. Verify your country or region in your area. Visit support.dell.com. 2. Click Contact Us on your purchase invoice, packing slip, bill, or Dell product catalog. Select the appropriate service or support link based on your need. 5. Availability ... each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Choose the method of contacting Dell that is connected to determine...
...left side of the page. 4. Verify your country or region in your area. Visit support.dell.com. 2. Click Contact Us on your purchase invoice, packing slip, bill, or Dell product catalog. Select the appropriate service or support link based on your need. 5. Availability ... each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Choose the method of contacting Dell that is connected to determine...
Setup Guide
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Dell Support Center 33 Dell support website 51 Dell Technology Guide for further information 50 device status lights 12 Diagnostic Checklist 47 disc drive supported disc sizes 23 discs ejecting 24 using 23 drivers and downloads 51 DVDs, playing and creating 25 E email addresses for technical support 45 Index energy conserving 25 expansion bus 54 F finding more information 50 FTP login, anonymous 45 H hardware problems diagnosing 35 Hardware Troubleshooter 35 help getting assistance and support 43 horizontal and vertical stand options 6 63
Dell Support Center 33 Dell support website 51 Dell Technology Guide for further information 50 device status lights 12 Diagnostic Checklist 47 disc drive supported disc sizes 23 discs ejecting 24 using 23 drivers and downloads 51 DVDs, playing and creating 25 E email addresses for technical support 45 Index energy conserving 25 expansion bus 54 F finding more information 50 FTP login, anonymous 45 H hardware problems diagnosing 35 Hardware Troubleshooter 35 help getting assistance and support 43 horizontal and vertical stand options 6 63